1,689 Service Advisor jobs in the Philippines
Service Advisor
National Capital Region, National Capital Region
DEMPSEY RESOURCE MANAGEMENT INC.
Posted 2 days ago
Job Viewed
Job Description
- contacting clients for scheduled PMS/maintenance schedules
- assisting clients in service concerns br> - collating customer information and monitoring their due date on PMS schedules
- monitoring inventory
- assisting mechanics with purchase order of parts
- Computer Literate
- English Communicating Skills
- Knowledge in Motorcycle
SALARY RANGE: 20,000 - 25,000
WORK SCHEDULE: 9:00 am-5:00 pm Mon-Sat
- assisting clients in service concerns br> - collating customer information and monitoring their due date on PMS schedules
- monitoring inventory
- assisting mechanics with purchase order of parts
- Computer Literate
- English Communicating Skills
- Knowledge in Motorcycle
SALARY RANGE: 20,000 - 25,000
WORK SCHEDULE: 9:00 am-5:00 pm Mon-Sat
This advertiser has chosen not to accept applicants from your region.
0
Service Advisor
XTI Shell
Posted today
Job Viewed
Job Description
Communicates between customers and mechanics to eliminate inefficiency and comeback repairs.
- Estimates repair costs and makes sure that parts or services are completed in a timely manner.
- Ensures that parts inventory matches vehicles in system, coordinates with parts person, and updates as necessary.
- Maintains preventive maintenance records (hard copy and computer)
- With minimum of 2 years experience in CASA or similar industry.
- With good communication skills (verbal and written)
- Must demonstrate the supervisory skill, team building skills, problem-solving, basic counselling skills, and computer skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
- Estimates repair costs and makes sure that parts or services are completed in a timely manner.
- Ensures that parts inventory matches vehicles in system, coordinates with parts person, and updates as necessary.
- Maintains preventive maintenance records (hard copy and computer)
- With minimum of 2 years experience in CASA or similar industry.
- With good communication skills (verbal and written)
- Must demonstrate the supervisory skill, team building skills, problem-solving, basic counselling skills, and computer skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
1
Service Advisor
Taytay, Rizal
Toyota Taytay Rizal Inc.
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Ensures customer approval of all job recommendation
- Ensures proper encoding of complete and accurate customer and vehicle information in SAP system including all customer requests.
- Ensures all units received have a corresponding Repair Order (Customer Paid, Warranty and Internal) including Non-FIR.
- Ensure attachment of required documentation such as PR, Company PO, necessary receipts for sublet repairs, checklist, and diagnostic questionnaire.
- Monitor repair order closure within 60 days upon creation
- Ensure accuracy of Repair Order (Correct job tagging, customer information, etc.)
- Ensures that all customer and vehicle information are complete and accurate to aid MRS in accomplishing 100% successful callout rate.
- Complies with the Maintenance Reminder Programs of the Department.
**Job Qualifications**:
- Graduate of any 4 year course
- Engineering graduate is an advantage
- At least 1-2 years of experience as Service Advisor
- Good attention to details
- Good analytical and thinking skills
- Communication and listening skills
- Customer care skills
- Product and technical know how
We are also looking for BP Advisor.
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Tips
- Ensures customer approval of all job recommendation
- Ensures proper encoding of complete and accurate customer and vehicle information in SAP system including all customer requests.
- Ensures all units received have a corresponding Repair Order (Customer Paid, Warranty and Internal) including Non-FIR.
- Ensure attachment of required documentation such as PR, Company PO, necessary receipts for sublet repairs, checklist, and diagnostic questionnaire.
- Monitor repair order closure within 60 days upon creation
- Ensure accuracy of Repair Order (Correct job tagging, customer information, etc.)
- Ensures that all customer and vehicle information are complete and accurate to aid MRS in accomplishing 100% successful callout rate.
- Complies with the Maintenance Reminder Programs of the Department.
**Job Qualifications**:
- Graduate of any 4 year course
- Engineering graduate is an advantage
- At least 1-2 years of experience as Service Advisor
- Good attention to details
- Good analytical and thinking skills
- Communication and listening skills
- Customer care skills
- Product and technical know how
We are also looking for BP Advisor.
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Tips
This advertiser has chosen not to accept applicants from your region.
2
Service Advisor
Toyota Bacoor Cavite, Inc.
Posted today
Job Viewed
Job Description
The Service Advisor’s job is to (a) understand customer requests and concerns regarding their Toyota vehicle (b) recommending and prescribing the proper/required procedures to address such concerns. (c) ensure such procedures are properly executed and customer concerns are addressed and (d) communicate with the customers in order to ensure customer satisfaction. Effective service advisors are also able to recommend appropriate upgrades and/or pre-emptive solutions in view to enhancing customer experience in owning a Toyota vehicle.
**Minimum Qualifications**
- Past experience as a repairman is desirable
- Ability to exercise flexibility, initiative, good judgement and discretion
- Possess good communication skills, good leadership skills, good time management and knowledgeable in customer care procedures.
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Cavite, Cavite: Reliably commute or planning to relocate before starting work (required)
**Minimum Qualifications**
- Past experience as a repairman is desirable
- Ability to exercise flexibility, initiative, good judgement and discretion
- Possess good communication skills, good leadership skills, good time management and knowledgeable in customer care procedures.
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Cavite, Cavite: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
BRP SERVICE ADVISOR
Calamba, Laguna
Grand Canyon Multi-Holdings, Inc.
Posted 15 days ago
Job Viewed
Job Description
Qualifications:
- Graduate of Automotive course/Mechanical Engineering
- Knows how to process insurance claims
- Knowledge in automotive and car
- Customer service oriented
- Analytical, Excellent communication skills
- Computer Literate
- Can drive any vehicle
Job Description:
- Determine the type of service
- Make an estimated report for the damages of the unit
- Process the insurance claim to the insurance company
- Follow up with the insurance company for the LOA
- Check and evaluate the LOA based on the estimated repair
- Convert LOA to RO
- Follow up with the customer
- Monitor the repaired unit.
- Submit the following daily reports: Released, Estimated, WIP
This advertiser has chosen not to accept applicants from your region.
4
BRP Service Advisor
Grand Canyon Multi-Holdings, Inc.
Posted 18 days ago
Job Viewed
Job Description
Qualifications:
- Graduate of Automotive course/Mechanical Engineering
- Knows how to process insurance claims
- Knowledge in automotive and car
- Customer service oriented
- Analytical, Excellent communication skills
- Computer Literate
- Can drive any vehicle
Job Description:
- Determine the type of service
- Make an estimated report for the damages of the unit
- Process the insurance claim to the insurance company
- Follow up with the insurance company for the LOA
- Check and evaluate the LOA based on the estimated repair
- Convert LOA to RO
- Follow up with the customer
- Monitor the repaired unit.
- Submit the following daily reports: Released, Estimated, WIP
This advertiser has chosen not to accept applicants from your region.
5
Parts and Service Advisor
HYUNDAI FORKLIFT PHILIPPINES
Posted today
Job Viewed
Job Description
**Service and parts Advisor**
A. Qualifications
- **Must be graduate of four (4) year Automotive course or any equivalent.**:
- _**Must have year(s) of experience in the related field**_
- Willing to be assigned at Gen. Luis St. Novaliches, Quezon City (near china bank)
- Driving license is a must (restrictions 1 and 2)
- Can start ASAP
B. Job Description
- Team management
- Communicating with clients and stakeholders
- Forklift Maintenance and Repair
C. Job Assignment
- #33 General Luis St. Brgy Nagkaisang Nayon, Novaliches, Quezon City.
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Free parking
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Overtime
- Weekends
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- Mechanic: 1 year (preferred)
- Driving: 1 year (preferred)
Willingness to travel:
- 25% (preferred)
A. Qualifications
- **Must be graduate of four (4) year Automotive course or any equivalent.**:
- _**Must have year(s) of experience in the related field**_
- Willing to be assigned at Gen. Luis St. Novaliches, Quezon City (near china bank)
- Driving license is a must (restrictions 1 and 2)
- Can start ASAP
B. Job Description
- Team management
- Communicating with clients and stakeholders
- Forklift Maintenance and Repair
C. Job Assignment
- #33 General Luis St. Brgy Nagkaisang Nayon, Novaliches, Quezon City.
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Free parking
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Overtime
- Weekends
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- Mechanic: 1 year (preferred)
- Driving: 1 year (preferred)
Willingness to travel:
- 25% (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
27 - Automotive Service Advisor
Taguig, National Capital Region
Support Shepherd
Posted today
Job Viewed
Job Description
Requirements:
- 2+ year experience as an Automotive Service Advisor, or within the same spectrum of the industry. (As long as knowledgeable in automotive repairs and which parts are involved with each job).
- Absolute professional on the phone with a clear voice and general knowledge surrounding auto repair.
- Great customer service skills and organizational skills.
- Above average to excellent in both verbal and oral communication Skills.
- Tools: Dialpad VOIP, Alldata, Shopmonkey.io, Autozone Pro and FirstCallPro (Will be given access and training), Gmail and Microsoft.
- Minimum 25mbps internet speed
- Self-starter, easy to adjust, hardworking, has a great positive can-do attitude.
**Responsibilities**:
- Answer all incoming call/leads.
- Build estimates for our customers’ approval.
- Ordering of parts for each job and scheduling jobs with our in shop and mobile mechanics.
- Follow up with all estimates until we get an approval/denial in order to clear it from our workflow.
- Ensure all part numbers are documented on the work order and ordered.
- Make sure our technician schedules are full with work reducing down time.
- Communicate effectively with technicians/inspection findings and build estimates accordingly.
- Ensure that invoices are sent to customers for payment once work is complete (in shop invoices will be handled mostly by the owner).
**Salary**: Php40,000.00 - Php75,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Night shift
Application Question(s):
- Number of years of experience as Automotive Service Advisor
- Indicate which tools have been used: Gmail, Microsoft, Dialpad VOIP, Alldata, Shopmonkey.io, Autozone Pro and FirstCallPro
- 2+ year experience as an Automotive Service Advisor, or within the same spectrum of the industry. (As long as knowledgeable in automotive repairs and which parts are involved with each job).
- Absolute professional on the phone with a clear voice and general knowledge surrounding auto repair.
- Great customer service skills and organizational skills.
- Above average to excellent in both verbal and oral communication Skills.
- Tools: Dialpad VOIP, Alldata, Shopmonkey.io, Autozone Pro and FirstCallPro (Will be given access and training), Gmail and Microsoft.
- Minimum 25mbps internet speed
- Self-starter, easy to adjust, hardworking, has a great positive can-do attitude.
**Responsibilities**:
- Answer all incoming call/leads.
- Build estimates for our customers’ approval.
- Ordering of parts for each job and scheduling jobs with our in shop and mobile mechanics.
- Follow up with all estimates until we get an approval/denial in order to clear it from our workflow.
- Ensure all part numbers are documented on the work order and ordered.
- Make sure our technician schedules are full with work reducing down time.
- Communicate effectively with technicians/inspection findings and build estimates accordingly.
- Ensure that invoices are sent to customers for payment once work is complete (in shop invoices will be handled mostly by the owner).
**Salary**: Php40,000.00 - Php75,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Night shift
Application Question(s):
- Number of years of experience as Automotive Service Advisor
- Indicate which tools have been used: Gmail, Microsoft, Dialpad VOIP, Alldata, Shopmonkey.io, Autozone Pro and FirstCallPro
This advertiser has chosen not to accept applicants from your region.
7
Service Advisor GJ/PMS
Calamba, Laguna
Grand Canyon Multi-Holdings, Inc.
Posted 6 days ago
Job Viewed
Job Description
DUTIES AND RESPONSIBILITIES OF MANPOWER REQUEST:
- Greeting customers
- Consulting technicians about needed repairs and alternatives that can be offered in place of expensive repairs;
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections
- Assisting customer with deciding to fix their car through Mitsubishi Calamba Dealership
- Overseeing and managing the service centers scheduling and workflow
- Informing customer of changes in service or when their vehicle is ready to be picked up
- Prepare and calculates estimates PMS/General Repair/
QUALIFICATIONS:
- Male/Female, Graduate of any 4 year College
- w/SAP knowledge is an advantage
- Auto Service Advisor Experience is an advantage
- Excellent customer service skills and auto knowledge is a must
- Computer literate and strong communication skills
- Ability to work in fast paced environment/ able do multi tasking with a minimal supervision
- with drivers license
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Advisor - Mandarin 2025
Pasig, Palawan
Concentrix
Posted 1 day ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor - Mandarin 2025
Job Description
The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.
Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle/route accordingly to the satisfaction of the consumer
Verifies all contact information
Creates cases within supplied Customer Relationship Management (CRM) system
Documents problem definition
Documents and logs all contacts and actions into CRM as specified in guidelines
Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.
Provides help and clear direction to consumers on follow-up actions to be taken for resolution
Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate
Provides customers with follow-up action to be taken and documents in CRM
Remains knowledgeable of performance requirements, brands/product and process documentation
Maintains awareness of and compliance with all Concentrix personnel policies
Achieves specified performance goals and knowledge of all tools used in the process
Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.
#LI-DNI
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor - Mandarin 2025
Job Description
The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.
Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle/route accordingly to the satisfaction of the consumer
Verifies all contact information
Creates cases within supplied Customer Relationship Management (CRM) system
Documents problem definition
Documents and logs all contacts and actions into CRM as specified in guidelines
Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.
Provides help and clear direction to consumers on follow-up actions to be taken for resolution
Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate
Provides customers with follow-up action to be taken and documents in CRM
Remains knowledgeable of performance requirements, brands/product and process documentation
Maintains awareness of and compliance with all Concentrix personnel policies
Achieves specified performance goals and knowledge of all tools used in the process
Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.
#LI-DNI
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
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