1,453 Server Support jobs in the Philippines

Network and Server Support Analyst

Makati City, National Capital Region ₱400000 - ₱1200000 Y OpenText (Philippines), Inc.

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Job Description

OpenText – The Information Company

Join OpenText, a global leader in Enterprise Information Management, and help redefine the future of digital.

Role: Network and Server Support Analyst

As part of the FDDG (Fax and Documentation Distribution Group) team, you'll provide world-class technical support for enterprise customers using OpenText's FDDG products in complex environments.

Key Responsibilities:

  • Serve as the first point of contact for technical inquiries related to FDDG products and integrations.
  • Ensure timely resolution of support tickets and maintain high customer satisfaction.
  • Collaborate across teams to resolve technical issues and document software defects or enhancement requests.

Qualifications:

  • 3+ years of IT experience.
  • Strong knowledge of FAX Server, Email Server, Outlook, Exchange Server, and networking.
  • Familiarity with Active Directory, MS Exchange, Lotus Notes, FOIP/VOIP, and telephony systems.

Additional Info:

  • Night shift, rotating schedule, Philippine holidays, and on-call support required.
  • Intermediate-level role.
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TDI - Wintel Server Support Specialist - AVP

₱1200000 - ₱2400000 Y Deutsche Bank

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Job Description

Position Overview
Details of the Division and Team:
This is a role for a Wintel Server Support Specialist, who has both operational and implementation experience while working within a fast moving, highly technical environment. The position is for an experienced Wintel Server and Citrix Administrator to work within the Global Wintel Team, focused on providing operational support primarily for our Wintel and Citrix environments.

The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing Wintel & Citrix related support at the Enterprise level.

What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Comprehensive leave benefits
  • Gender Neutral Parental Leave
  • Flexible working arrangements

Your key responsibilities:

  • Team member role reports directly to the Functional Manager
  • Ensure compliance with the standards and security requirements set forth by the Bank and based on the guidelines authorized by the GTO Management team.
  • Participate in Deutsche Bank organizational events such as Town Halls and Team Meetings
  • Provide Level 2 and Level 3 quality support via the group hotline and ticketing systems for Wintel and Citrix systems and other core infrastructure components.
  • Proactively manage Incident queues and conduct evaluation / triage for all incoming tickets before resolving / closing or re-assigning to the appropriate individual
  • Resolve / close incident tickets by following the Deutsche Bank Knowledge Base (KB) process, link resolution plans to KB articles, and document issue and each step taken in order to resolve.
  • Personally contribute to the ongoing development and updates to the KB repository
  • Provide Global Change Management (GCM) coordination by creating, resourcing, securing approvals for, and ensuring timely execution of planned changes, within Deutsche Bank Change Management policy.
  • Provide proactive ticketing workflow and queue management in order to identify, flag, and drive positive remediation of workloads not being carried out within documented expectation.
  • Maintain timely and quality status updates in all Deutsche Bank workflow systems, per Key Operating Procedures (KOP)
  • Deliver workloads according to defined Service Level Agreements (SLA) targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
  • Assist vendors with implementation of new servers, including bank-standard build and Quality Assurance (QA) process.

Your skills and experience:

  • Proven working experience in a server support environment handling Wintel Server Support and VMware technology
  • Experience in windows server support, VMWare, installing/ configuring/ managing clustering, GPO, Powershell, Scripting, Active Directory, DFS, DNS, DMZ
  • Proven experience handling projects
  • Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues.
  • Excellent troubleshooting and problem-solving skills.
  • Excellent communication skills, both written and verbal, with attention to detail.
  • Ability to work in virtual teams and in matrix structures.
  • Experience of supporting complex application and infrastructure domains
  • ITIL / best practice service context. ITIL foundation
  • Good analytical and problem-solving skills.
  • Comfortable with weekend work (2 to 3 weeks frequency; Will get time off during weekdays).

How we'll support you:

  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career
  • Coaching and support from experts in your team

About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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TDI - Wintel Server Support Specialist (L2/L3) - AVP

Taguig, National Capital Region ₱70000 - ₱120000 Y Deutsche Bank

Posted today

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Job Description

Details of the Division and Team:

This is a role for a Wintel Server Support Specialist, who has both operational and implementation experience while working within a fast moving, highly technical environment. The position is for an experienced Wintel Server and Citrix Administrator to work within the Global Wintel Team, focused on providing operational support primarily for our Wintel and Citrix environments.

The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing Wintel & Citrix related support at the Enterprise level.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Comprehensive leave benefits
  • Gender Neutral Parental Leave
  • Flexible working arrangements

Your key responsibilities:

  • Team member role reports directly to the Functional Manager
  • Ensure compliance with the standards and security requirements set forth by the Bank and based on the guidelines authorized by the GTO Management team.
  • Participate in Deutsche Bank organizational events such as Town Halls and Team Meetings
  • Provide Level 2 and Level 3 quality support via the group hotline and ticketing systems for Wintel and Citrix systems and other core infrastructure components.
  • Proactively manage Incident queues and conduct evaluation / triage for all incoming tickets before resolving / closing or re-assigning to the appropriate individual
  • Resolve / close incident tickets by following the Deutsche Bank Knowledge Base (KB) process, link resolution plans to KB articles, and document issue and each step taken in order to resolve.
  • Personally contribute to the ongoing development and updates to the KB repository
  • Provide Global Change Management (GCM) coordination by creating, resourcing, securing approvals for, and ensuring timely execution of planned changes, within Deutsche Bank Change Management policy.
  • Provide proactive ticketing workflow and queue management in order to identify, flag, and drive positive remediation of workloads not being carried out within documented expectation.
  • Maintain timely and quality status updates in all Deutsche Bank workflow systems, per Key Operating Procedures (KOP)
  • Deliver workloads according to defined Service Level Agreements (SLA) targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
  • Assist vendors with implementation of new servers, including bank-standard build and Quality Assurance (QA) process.

Your skills and experience:

  • Proven working experience in a server support environment handling Wintel Server Support and VMware technology
  • Experience in windows server support, VMWare, installing/ configuring/ managing clustering, GPO, Powershell, Scripting, Active Directory, DFS, DNS, DMZ
  • Proven experience handling projects
  • Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues.
  • Excellent troubleshooting and problem-solving skills.
  • Excellent communication skills, both written and verbal, with attention to detail.
  • Ability to work in virtual teams and in matrix structures.
  • Experience of supporting complex application and infrastructure domains
  • ITIL / best practice service context. ITIL foundation
  • Good analytical and problem-solving skills.
  • Comfortable with weekend work (2 to 3 weeks frequency; Will get time off during weekdays).

How we'll support you:

  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career
  • Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

This advertiser has chosen not to accept applicants from your region.

Network Support

Taguig, National Capital Region ₱600000 - ₱1200000 Y Converge ICT Solutions Inc.

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Job Description

Qualifications:

  • Bachelor's Degree in Information Technology, Computer Science, Electronics and Communications Engineering, Networking, or a related field.
  • 1–3 years of experience in network support, technical support, or a related IT field.
  • Proficient in managing and resolving trouble tickets through monitoring and ticketing systems.
  • Ability to work collaboratively across teams to support network operations and continuous service improvement.

Technical Skills/Expertise:

  • Knowledge in HFC, Fiber Network Technology and Optical Distribution Network
  • Advanced certifications such as CCNA, CompTIA Network+, or equivalent.
  • Experience with network monitoring tools, server management, or cloud infrastructure.
  • Strong analytical and problem-solving skills for complex IT issues.
  • Familiarity with ITIL processes or other service management frameworks.
  • Excellent communication and documentation skills for cross-team coordination.
  • Ability to train or mentor junior team members.
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Network Support

₱300000 - ₱420000 Y Information Professionals Inc.

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Job Description

  • Provide assistance in the installation, configuration, and maintenance of network hardware and software.
  • Document network configurations, updates, and changes.
  • Monitor network performance and respond to alerts or outages.
  • Perform basic troubleshooting of connectivity and performance issues.
  • Provide first-level support for network-related user issues.
  • Assist with the implementation of network security measures and policies.
  • Work with senior staff to support network upgrades and projects.
  • Conduct regular backups and update network diagrams.

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Network Support or similar role: 1 year (Required)
  • TCP/IP: 1 year (Required)
  • Network protocols and technologies: 1 year (Required)
  • cloud computing platforms: 1 year (Required)

License/Certification:

  • CCNA Certifications (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Software Asset Management and Server Coordinator Support

₱900000 - ₱1200000 Y Seven Seven Global Services Inc

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Job Description

Job Summary:

The Software Asset Management and Server Coordinator Support role is responsible for overseeing the lifecycle of software assets and ensuring compliance with licensing agreements. This position manages software inventory, license renewals, and server-related reporting to optimize software usage and cost efficiency. The ideal candidate has strong analytical and coordination skills, familiarity with ServiceNow (SNOW) as a SAM tool, and the ability to manage both software asset tracking and server inventory processes.

Key Responsibilities:

  • Manage software license entitlements, renewals, and expirations to ensure continuous compliance and availability.
  • Administer and maintain the organization's Software Asset Management (SAM) tool — ServiceNow (SNOW).
  • Maintain an accurate and up-to-date inventory of all software assets across the organization.
  • Track and monitor software installations, usage, and license allocations across systems and servers.
  • Perform license reconciliation between purchased entitlements and actual deployments to prevent over- or under-licensing.
  • Monitor the software lifecycle from procurement through deployment to retirement, ensuring compliance and efficiency.
  • Manage monthly server inventory and perform reclassification of server charges as needed.
  • Generate and distribute regular reports on software usage, compliance status, costs, and optimization opportunities.
  • Identify unused or underutilized software to improve cost control and resource utilization.
  • Support the preparation of ad-hoc reports and analyses for management and audit purposes.
  • Perform any other related tasks assigned by the management team.

Job Type: Full-time

Work Location: In person

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Network Support Engineer

Taguig, National Capital Region ₱1200000 - ₱2400000 Y Hexaware Technologies Phil. Branch

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Job Description

Provide the following specific Telecom Service Delivery (SD) Services, to include:

(1) Manage the delivery of Circuits for simple to complex corporate network infrastructure projects involving dark fiber, leased circuits, inside plant fiber, outside plant fiber and IP Transit from order completion through delivery;

(2) Provide complete program management in delivery of circuits including: access management, Service Provider management, circuit provisioning, field team coordination, testing of circuits, acceptance and handover of circuits with necessary documentation;

(3) Manage the delivery of the following products: Dark Fiber, Wavelength Division Multiplex (WDM), Ethernet and IP transit, etc.;

(4) Coordinate the acquisition and delivery of circuits, including communications with client network deployment engineers, network technical project manager, and global network acquisition resources;

(5) Assist program manager with update of internal/cross-functional processes if required;

(6) Track milestones and proactively drive any activities that may jeopardize network or telecom orders from completing on time;

(7) Provide thorough and timely status (both in writing and orally) throughout the entire implementation life cycle in network and telecom order tracking system, including communicating Service Provider provisioning/install lead times

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Network Support Specialist

₱400000 - ₱600000 Y GAIC Professional Services Inc.

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Job Description

GAIC Professional Services, Inc. (GAPSI) is urgently hiring for a top client in Zambales — and we're looking for tech professionals who are ready to make an impact.

Qualifications and Responsibilities

Bachelor's in IT, Computer Engineering, or related field

Experience in network administration/support

Strong grasp of TCP/IP, DNS, DHCP, VLANs, routing protocols

Familiar with Cisco, Ubiquiti, or similar hardware

Uses network monitoring tools (PRTG, SolarWinds)

Manages LAN/WAN, firewalls, VPN, remote access

Supports disaster recovery and network upgrades

Preferred certs: Network+, CCNA, Fortinet NSE

Location: Zambales (Applicants must be from Zambales or nearby.)

Start Date: ASAP

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Network Support Engineer

₱1200000 - ₱2400000 Y KMC Solutions

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Job Description

Make your next big career move by applying as KMC Solutions' next NETWORK SUPPORT ENGINEER

We are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site "smart hands" technicians in the data center. You will provide initial troubleshooting, escalate issues when needed, and ensure smooth communication between customers, operations, and engineering teams.

This position is on-site and is part of a 24x7 operations model, with future potential for shift-based schedules.

On top of your salary, here are the exciting benefits you can look forward to:

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a NETWORK SUPPORT ENGINEER include:

  • Respond to and manage customer support tickets in a timely, professional manner.
  • Perform initial troubleshooting for Linux systems, virtualization platforms, and network-related issues.
  • Coordinate with on-site data center technicians ("smart hands") to execute tasks such as hardware checks, cabling, and device resets.
  • Escalate issues to higher-level support or engineering teams as needed, providing clear documentation.
  • Monitor system alerts, logs, and dashboards to proactively identify issues.
  • Contribute to internal knowledge base and process improvements.
  • Ensure high standards of reliability, accountability, and confidentiality in all work.

To apply, you must be an expert on the following requirements:

  • Must have 3-5 years of relevant experience
  • Strong foundation in Linux system administration.
  • Hands-on experience with Ansible for automation and configuration management.
  • Understanding of virtualization technologies (e.g., KVM, VMware, or similar).
  • Good knowledge of TCP/IP networking basics (routing, DNS, firewalls, troubleshooting tools).
  • Strong problem-solving skills with the ability to work independently and take initiative.
  • Excellent written and verbal communication skills in English.
  • Ability to coordinate effectively with remote teams and data center staff.
  • Trustworthy, reliable, self-organized, and able to handle sensitive information responsibly.
  • Can work with minimum supervision.

It will also be favorable if you are knowledgeable in:

  • Familiarity with monitoring systems and alerting (e.g., Prometheus, Zenduty).
  • Familiarity with ticketing systems (e.g., Jira, Zendesk).
  • Experience working in cloud or large-scale infrastructure environments.
  • Scripting knowledge (e.g., Bash, Python).
  • Working Conditions
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Network Support Engineer

Pasig City, National Capital Region ₱900000 - ₱1200000 Y JuanHand

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Job Description

Job Summary

The ideal Network Support Engineer will play a key role in diagnosing network-related issues, ensuring optimal network performance, and supporting both on-site and remote users. This position requires strong technical knowledge, in maintaining, trouble-shooting and supporting the Company's computer networks and systems.

Key Responsibilities:

  • Ensure network security and integrity through best practices and compliance with company policies.
  • Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet systems.
  • Troubleshoot hardware, software, and network issues, coordinate with ISPs and third-party vendors for network support and services.
  • Perform routine network maintenance and system upgrades, including patches, hotfixes, and security configurations.
  • Support users and assist in network installations, configurations, and expansions, respond to tickets and service requests related to network access and connectivity.

Qualifications (Required/Preferred)

  • Bachelor's degree in Information Technology, Computer Science, Computer Engineering or related field.
  • At least 3 years' relevant IT infrastructure experience
  • Proven expertise in:
  • Microsoft Server technologies (AD, Group Policy, File Services)
  • Enterprise firewalls (FortiGate)
  • Networking (VLANs, VPNs, routing)
  • Virtualization (VMware or Hyper-V)
  • Cloud integration (Azure or AWS a strong plus)
  • Scripting or automation (PowerShell, Bash, Ansible) a plus
  • Certifications such as:
  • CCNA / CCNP
  • Microsoft MCSA/MCSE
  • Azure Administrator Associate / AWS Certified SysOps Admin
  • Fortinet NSE 4–7

This is a 100% onsite. Must be willing to report onsite in Pasig City.

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