1,431 Senior Systems jobs in the Philippines

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide

Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you

Role: Systems Administrator

Location: Night shift - WFH for the first 3 months; transition to Hybrid

About Us:At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

JOB OVERVIEW

We are seeking an experienced and highly motivated Senior IT Support Specialist to join our dynamic support team. In this client-facing role, you will be responsible for delivering exceptional technical support and mentorship while driving high service standards across all touchpoints. You will act as a key escalation point for complex issues and provide leadership in a fast-paced, customer-centric environment.

This position requires a strong technical foundation, excellent communication skills, and a passion for creating memorable customer experiences. You will be expected to perform high-level troubleshooting, guide junior team members, and contribute to strategic planning and implementation of IT solutions. A strong ability to manage tasks, prioritize effectively, and maintain professionalism under pressure is essential.

If you thrive in a collaborative setting and are committed to continuous improvement, problem-solving, and exceeding client expectations, this is the opportunity for you.

DUTIES AND RESPONSIBILITIES

• Creating unforgettable customer experiences every day
• Quickly and professionally address customer issues
• Provide front-line technical support for Customer Information Technology systems
• Document steps to remediation of issues in a detailed and professional manner
• Work with support team and management to ensure issues are processed quickly and effectively for the highest support levels
• Provide friendly and positive support for clients over the phone and in-person that exudes personal touch and professionalism
• Ensure incidents and tickets are filled out according to company standards
• Required to participate in an after-hours and on-call rotation to provide support to emergency client issues
• When applicable, time must be entered accurately to ensure the best service standards for our clients
• Perform complex repairs to software or peripheral equipment configurations, following design or installation specifications
• Minor training of users in the proper use of hardware or software
• Answers user inquiries regarding computer software or hardware operation to resolve problems
• Setup user accounts and configure email access through multiple applications
• Refer major hardware or software problems or defective products to vendors or technicians for service
• Act as an escalation point for complex issues for peers
• Provide mentorship and leadership for team members
• Delegate tickets and tasks for the team as needed
• Provide high-level oversight to ticket boards to aid in delivery of SLAs and high-service standard

QUALIFICATIONS

• Bachelor's degree and/or four plus years related experience
• 4 years' experience in customer service or support center systems
• Must be able to logically plan - provide structured outlines and plans for the implementation or changing of client networks or workflows. This information should be well documented
• Understand when to escalate issues. Knowing when to handoff a problem to more qualified team members is critical.
• Ability to logically plan
• Strong oral and written communication
• Continual desire to learn, absorb, and apply new information and skills
• Extraordinary focus on customer service
• Innate ability to multi-task and stay organized
• Exhibit a professional demeanor and strong interpersonal skills
• Ability to interact in a variety of situations including customer service, orientations, training and networking

Must be proficient at an expert level in most of the following skills:

• Client/Server application interaction
• Basic web systems
• Office 365 and Azure
• Microsoft Server Operating Systems
• Windows Operating Systems
• Active Directory - GPOs, Policies, Sites, Users, Groups and Security
• Anti-Virus Software
• MS Office (Word/Excel/PowerPoint), Outlook
• TCP/IP Connectivity
• DHCP
• DNS
• AutoTask
• API/System Integration

What's in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you Apply directly on this job ad, and let's forge a brighter future together

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

1. Contribute to the implementation of the Finance Shared Service Center (FSSC). Configure the FSSC system and ensure timely resolution of operational issues to maintain system stability and efficiency.

2. Participate in the operation and maintenance of the CONCUR system. Efficiently address user inquiries and resolve system-related problems.

3. Collaborate on designing financial system workflows. Track and drive the implementation of solution requirements.

4. Leverage understanding of financial shared service operations to continuously optimize system functionality, enhancing the efficiency and quality of shared service center processes.

About Citco

The Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in AuA and operations across 36 countries with over 50 office locations.

For decades, industry publications have recognized our leadership in service and innovation. These accolades are a reflection of our drive to push ourselves and our industry forward.

With strategically positioned global offices ,we offer opportunities for graduates and seasoned professionals to work across the world. Careers at Citco can span continents.

For more information about Citco, please visit

About the Team & Business Line:

The IT Operations Department at Citco plays a crucial role in maintaining and supporting the company's technological infrastructure and ensuring smooth business operations. Key responsibilities include Infrastructure Management, Service Delivery, Security Operations, System Monitoring and System redundancy implementation to support Business Continuity.

The IT Operations team is essential in keeping Citco's technology infrastructure running efficiently and securely, supporting the company's position as a leading financial services provider.

Your Role:

As a Systems Administrator, you will help the Operations Center (OC) team provide 24x7x365 technical support to mission critical systems. You will promptly respond to telephone calls, voice mails and emails. You will meet SLA deadlines & deliverables. You will accept responsibility and personal accountability.

This position is part of the Citco Technology Management (IT Operations) and reports to the Operations Center Manager.

Principal Accountabilities:

System Monitoring and Troubleshooting:

• You will be responsible for monitoring global IT infrastructure to address day-to-day system performance and ensure smooth operation of hardware and software systems.
• Assist in identifying underlying cause and provide immediate technical support to prevent technical issues from escalating
• Setup baseline configuration on all platforms to ensure systems are under monitoring and in asset inventory.
• You will be responsible for batch process monitoring

Hardware and Software Maintenance:

• Assist with the installation, configuration, and maintenance of hardware and software systems, including upgrades and routine patch deployment on all platforms, on-premises and in the Cloud.
• You will log calls and liaise with vendors for hardware break/fix support.
• You will work with local IT, Datacenter Operations and other functional teams within ITOps Department.

Backup and Disaster Recovery

• You will perform operational activities as per the predetermined work schedules, including multiplatform database backups / restores, remote tape operations, backup monitoring and administration using Veritas Netbackup.
• You will participate in Disaster Recovery exercises in the Data Centers and Local Offices in preparation for a true DR scenario.

About You:

• Bachelor's Degree in Computer Science, Information Systems, or equivalent work experience
• 3-5 years of server administration experience running RHEL or other Unix flavors and Windows Servers 2016/2019/2022
• Knowledge of/Experience in AWS is a plus.
• Linux/Windows
• Knowledge of/Experience in hardware and software configuration
• Knowledge of/Experience in Veritas Netbackup and backup responsibilities (restores, create jobs, troubleshooting)
• Knowledge of Network and Database systems is a plus.
• Knowledge or familiarity with DX NetOps Spectrum, CA Autosys, Nagios, VMware is a plus.
• IT Scripting knowledge is a plus.
• Demonstrate a self-directed approach to learning; pursue professional development.
• Take personal ownership (going beyond assigned tasks to make a project better, identify and reports issues, demonstrate strong concern for client and initiatives).
• Willingness to assist fellow team members.
• Demonstrate use of professional judgment on the job.
• Demonstrate effective oral and written communication with customers, IT team members including managers and peers.
• Must be able to meet deadlines and changing priorities. Must be able to work in high-pressure environment, sometimes independently and sometimes as part of a project team.
• Flexibility and ability to deal with change and flexibility in work schedule according to project and business needs.
• Perform other technical duties as assigned.

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

The System Administrator will be responsible for managing the day-to-day operations of the IT infrastructure. This role ensures optimal performance of the company's servers, networks, and systems, both on-premises and in the cloud. He/she will be part of the team that oversees the implementation, maintenance, and troubleshooting of hardware and software systems to ensure reliability, security, and performance for the organization.

Key Responsibilities:

• Manage and maintain the company's IT infrastructure, including servers, networks, cloud systems, and other related technologies.

• Monitor performance, security, and system logs to ensure uptime and data integrity.

• Administer, maintain, and monitor both on-premises and cloud-based systems.

• Manage user accounts, permissions, access rights, and storage allocations in accordance with company policies.

• Collaborate with network and database administrator, technical support staff, and vendors to ensure system stability and performance.

• Troubleshoot server issues, providing timely resolution to minimize downtime.

• Manage system documentation and network diagrams for ease of understanding by the IT team.

Key Requirements:

· Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses.

· Proven experience as a System Administrator or 2+ years' experience in a similar role.

· Certifications in CompTIA Network+, CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), are preferred but not required.

· Experience in managing enterprise-level networks and server environments, including cloud infrastructure, is a plus.

· Deep understanding of networking protocols, server administration, and IT infrastructure.

· Ability to manage server environments and storage solutions.

· Strong problem-solving skills with the ability to diagnose and resolve technical issues quickly.

· Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, OCI).

· Excellent communication skills, able to explain technical concepts to non-technical staff.

· Ability to work in a fast-paced environment with minimal supervision.

· Capable of managing multiple projects and adapting to changes quickly.

Atmail is hiring a Full time Systems Administrator role in Fort Bonifacio, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning
• Tuesday: Morning
• Wednesday: Morning
• Thursday: Morning
• Friday: Morning
• Saturday: Morning
• Sunday: Morning

Are you a talented Platform Operations Engineer who has been successfully operating in a cloud environment with IaC and CI/CD setups? Do you have 3+ years hands on experience in a software engineering and/or platform operations role? If this is you, apply to join our thriving company as part of its Cloud Platforms team and be part of our journey to create consumer-oriented email services that are highly valued by our users.

Role overview: You will be responsible for operating the Atmail cloud platforms to ensure high availability, stability and secure environments. You will review and prioritise the regular submissions of work requests from the wider Atmail team from multiple internal customers. Your will directly communicate with key stakeholders, interna and external to Atmail with a dedicated focus on the efficient operation of scalable, stable, secure and cost efficient solutions.

Key Accountabilities

• Engage and contribute to the formation of operational plans
• Assist, and provide advice, to deliver new platform features and services in

alignment with Atmail's roadmap and strategy.

• Assist in establishing appropriate measurements of success and participating

in ensuring the standards are met.

• Work closely with, and guide, the various engineering teams through the

accurate implementation of software and platform requirements.

• Resolve technical issues and facilitate technical communication between

stakeholders to support customers and improve the product and customer experience.

• Assist as required in the resolution of customer problems providing technical

support and solution guidance and identifying opportunities to delight the customer.

• Perform on call roster duties as required, resolving technical situations

with the customer and business front of mind. Required Experience

• A minimum of 3 years' experience in hands-on technical roles in a software

engineering and/or platform operations role, or similar;

• A total working experience of 5+ years, with at least 3 years in the field of

Information Technology;

• Your experience in technical roles demonstrates your ability to resolve

customer problems and deliver holistic solutions.

• Ability to work autonomously and as part of an agile team environment with

strong communication and collaboration skills;

• You will have extensive experience in systems programming languages and

unix-based operating systems. This will include, but not limited to, the following technologies: bash, python, linux, mysql.

• Demonstratable knowledge in cloud technologies such as, but not limited to:

AWS CloudFormation, Terraform, AWS and related services, Google Cloud Platform and related services.

• A Bachelor (or higher) degree in a technology field, or equivalent

experience. This exciting opportunity offers the best of both worlds: the chance to work on cutting-edge projects from the comfort of your home with unparalleled flexibility. We understand the value of work-life balance and encourage you to bring your expertise, creativity, and passion to our team.

SUMMARY

We are seeking skilled and client-focused System Administrators to join our growing team. This role is responsible for maintaining and supporting Microsoft 365 environments, Active Directory, Intune, Azure, and core networking functions. You will work directly with clients in an MSP or enterprise environment, ensuring systems are stable, secure, and optimized. The ideal candidate combines technical expertise with strong communication skills and a proactive, solutions-oriented mindset.

JOB RESPONSIBILITIES

• Administer and support Microsoft 365, Active Directory, Intune, and Azure environments.
• Configure, maintain, and troubleshoot Windows Servers, DNS, DHCP, and TCP/IP.
• Perform system monitoring, patching, and preventative maintenance.
• Provide client-facing technical support, ensuring timely resolution of issues.
• Assist in onboarding and offboarding users and managing permissions.
• Collaborate with senior engineers on escalated issues and system improvements.
• Document processes, configurations, and resolutions clearly and accurately.
• Participate in security initiatives, including MFA platform support and endpoint protection.
• Support network fundamentals (LAN, WAN, VPN) and escalate complex networking issues when required.
• Contribute to system upgrades, migrations, and special projects as needed.

QUALIFICATIONS

• Bachelor's degree in Business, Marketing, Communications, IT or a related field (preferred).
• Minimum of 4 years of IT experience (2 years acceptable with strong certifications).
• Strong technical proficiency in Microsoft 365, Active Directory, Intune, Azure, and networking fundamentals (DNS, DHCP, TCP/IP).
• Microsoft certifications required: MS-900, AZ-900, and AZ-104.
• Proven client-facing communication skills with the ability to explain technical issues to non-technical users.
• Experience working in MSP or enterprise financial services environments.

JOB REQUIREMENTS

• Must-Have Skills
• Microsoft 365 administration and troubleshooting.
• Active Directory account and group management.
• Intune device and policy management.
• Azure administration (Entra ID, Azure AD).
• Networking fundamentals.
• Nice-to-Have Skills
• VMware administration.
• MFA platforms (e.g., Duo, Okta, Microsoft MFA).
• Endpoint security and antivirus management.
• Multi-tenant environment experience.
• macOS support.
• Attributes
• Ability to work independently and collaboratively in a team.
• Strong problem-solving, documentation, and time-management skills.
• Proactive, adaptable, and flexible in a dynamic environment.
• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a permanent night shift schedule.

SPAC Information Technology Inc. is hiring a Casual/Temporary Systems Administrator role in Ortigas Center, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Evening
• Tuesday: Evening
• Wednesday: Evening
• Thursday: Evening
• Friday: Evening
• Saturday: Evening
• Sunday: Evening
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱50,000 - ₱90,000 per month

Job description

Company Description

SPAC Information Technology, commonly referred to as IT-SPAC, is an integrated IT powerhouse specializing in talents and technology. We offer IT consulting and HR resourcing services, aiming to provide exceptional value to multinational companies and enterprises in the Philippines. Our management team consists of passionate professionals dedicated to delivering high-quality IT and HR services.

Job Title: Enterprise Windows Client Security Administrator

Location: BGC, Taguig (Onsite, Night Shift - 5 times a week)

Employment Type: 6 months

Job Overview

We are seeking a skilled and proactive Windows Client Security Administrator to manage and secure enterprise workstations across a large, distributed environment. This role involves remote support, patch deployment, and advanced troubleshooting, with a strong focus on endpoint security and system reliability.

Key Responsibilities

• Provide 24/7 remote support for Windows 10/11 workstations across corporate offices, retail sites, and supply chain locations

• Monitor and manage endpoints using tools like Intune, Radia, PowerShell, and Active Directory GPOs

• Deploy security patches, updates, and fixes to ensure system integrity

• Handle Tier 3 escalations for desktop software, OS, and file server access issues

• Collaborate with cross-functional teams to resolve complex technical problems

• Maintain documentation and contribute to process improvement initiatives

Qualifications

• Bachelor's degree in Computer Science, CIS, MIS, or equivalent experience

• Minimum 3 years in Tier 3 Desktop Support or Engineering in an enterprise setting

• Strong knowledge of endpoint security, scripting (PowerShell, VB), and remote management tools

• Experience with Citrix Workspace, Azure infrastructure, and Windows networking protocols

• Excellent troubleshooting, communication, and customer service skills

• Ability to manage multiple tasks in a fast-paced environment

· Bachelor's degree in Information Technology or equivalent.

· Knowledge in ERP or SAP ERP business process integration.

· At least 2 years experience as an ERP specialist in a related industry.

· In-depth knowledge of ERP development tools, coding languages, and business processes.

· Great organizational and time management skills.

· Exceptional interpersonal, collaboration, and communication abilities.

· Excellent analytical and problem-solving skills.

Job Type: Full-time

Pay: From Php25,000.00 per month

Benefits:

• Company Christmas gift
• Employee discount
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• ERP systems: 2 years (Required)

Work Location: In person

System Administration: Maintain, support, and troubleshoot issues for HR platforms.

Data Management: Conduct audits and maintain data accuracy, confidentiality, and user access.

User Support & Training: Provide first-line support and conduct training for system users.

System Configuration: Configure workflows, settings, and notifications to align with HR policies.

Reporting & Analytics: Generate reports and dashboards to support decision-making.

System Deployment: Support the implementation of new HR technologies and upgrades.

Internal Promotion: Develop campaigns and content to promote system usage and awareness.

Vendor Management: Coordinate license renewals and manage vendor support.

Compliance: Ensure alignment with internal policies and data privacy laws.

Qualifications

• Bachelor's degree in Information Technology, or a related field
• 2 to 5 years of experience in systems administration
• Proficiency in Excel and HR reporting tools is an advantage
• Familiarity with data privacy policies (e.g., DPA) and system security best practices
• Excellent analytical, troubleshooting, and communication skills

Job Types: Full-time, Permanent

Pay: Php26, Php28,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Transportation service provided

Education:

• Bachelor's (Preferred)

Experience:

• HRIS: 2 years (Preferred)

Work Location: In person