2,867 Senior Support Roles jobs in the Philippines

Company Description
Why Join Us?
We promise our employees to experience
role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises
and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of
best in class benefits including free HMO coverage for self and dependent from Day 1
; Also contribute to society through our
WNS Cares Foundation
, where you have the opportunity to support meaningful initiatives and make an impact in the community.

About WNS:
WNS Philippines
- Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc.
(NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Job Description

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks

Qualifications

• Completed at least 2 years in college
• Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager
• Preferably with experience in Travel, Healthcare, Insurance or Financial Account

Additional Information
Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks

Qualifications

• Completed at least 2 years in college
• Must have at least 2 years of relevant experience in Training, Workforce, or Quality as Team Lead or Manager

Additional Information
Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO coverage from day 1, including your domestic partner
• Skills training opportunities
• Paid leaves
• Annual appraisal

Company Description
Why Join Us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

About WNS:
WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Job Description
Must have good problem solving, decision making & analytical skills.

Manages team performance.

Provide effective coaching and constructive feedback to subordinates.

Performs administrative tasks for Operational support.

Lead teams into achieving metric goals, complete monthly deliverable and tasks

Qualifications
Active PRC and/or USRN License

Must have at least 2 years experience as Operations Supervisor/Manager in a BPO setting preferably handling a healthcare account

Additional Information
Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

Company Description
Why Join Us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

About WNS:
WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Job Description
Must have good problem solving, decision making & analytical skills.

Manages team performance.

Provide effective coaching and constructive feedback to subordinates.

Performs administrative tasks for Operational support.

Lead teams into achieving metric goals, complete monthly deliverable and tasks.

Qualifications
Completed at least 2 years in College

Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager

Preferably with experiene in Travel, Healthcare, Insurance or Financial Account

Additional Information
Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

We're Hiring Join Our Global SAP Team in Manila, Philippines

One of our
global clients in the healthcare and life sciences industry is looking to hire
experienced
SAP professionals
to join their
Global Information Services (GIS) Application Support Team
based in
Manila, Philippines
.

If you're passionate about problem-solving, collaboration, and continuous improvement — this is your opportunity to build a meaningful career and play a key role in driving global digital transformation initiatives.

Open SAP Roles (Manila, Philippines)

One of our global clients is looking to hire professionals for multiple
Application Support
positions across the SAP ecosystem:

Application Support – Business Intelligence / SAP BW Analyst

• Provide administration, functional, and development support for SAP BW and global BI tools (Azure Data Factory, Power BI).
• Manage data modeling, ETL, process chains, BEx Queries, and performance tuning.
• Collaborate with cross-functional teams to ensure data accuracy and system performance.
• Ideal for professionals with
  6+ years of SAP BW experience
  and strong BI integration expertise.

Application Support – SAP ABAP Analyst (Level 2)

• Deliver end-to-end development and technical support for SAP systems.
• Design, code, debug, and maintain custom ABAP programs, reports, enhancements, and interfaces (BAPI, BADI, IDOC, SmartForms, ALV, LSMW).
• Work closely with functional, security, and basis teams to ensure high-quality technical solutions.
• Suitable for professionals with
  3–5 years of SAP ABAP development experience
  and strong analytical skills.

Application Support – SAP FICO Analyst (Level 2)

• Provide functional support for Finance and Controlling modules (FI/CO).
• Resolve incidents, perform configuration changes, and support integrations with MM and SD.
• Experience with SAP EBS, VAT, tax reporting, and financial reconciliations is a plus.
• Ideal for candidates with
  3–5 years of SAP FICO experience
  and strong finance process knowledge.

Application Support – SAP MM Analyst

• Deliver day-to-day functional support and enhancements within the Materials Management module.
• Troubleshoot procurement, inventory management, and logistics issues.
• Collaborate with global teams to ensure consistent business process documentation.
• Suitable for professionals with
  5+ years of SAP MM configuration and support experience
  .

Application Support – SAP Production Planning (PP) Analyst

• Provide functional support in Production Planning and Supply Chain modules (PP, MM, WM, QM).
• Diagnose issues, design configuration improvements, and support process optimization.
• Collaborate with global stakeholders to drive efficient supply chain and production operations.
• Ideal for candidates with
  5+ years of SAP PP / MM / WM experience
  and strong supply chain knowledge.

Shift Schedule & Work Model

• Rotating shifts
  to support global operations across
  US, APAC, and EU time zones
  .
• Work model:
  Full-time
  in-office
  in Manila.
• Flexibility to work evenings, weekends, and on-call rotations for high-priority issues is required.

What You'll Do

Across all roles, you will:

• Provide
  Level 2 application support
  for SAP and BI systems.
• Diagnose and resolve incidents within defined SLAs.
• Collaborate with cross-functional teams (Functional, Basis, Security, Project, Transition).
• Perform configuration, testing, and documentation following best practices.
• Identify opportunities for process and system improvements.
• Participate in upgrades, change requests, and continuous improvement initiatives.
• Deliver excellent customer service and knowledge sharing to end-users.

What You'll Bring

We're looking for professionals who have:

• 3–6+ years
  of relevant SAP module experience.
• Hands-on technical or functional expertise
  in one or more modules: BI/BW, ABAP, FICO, MM, PP, WM.
• Experience with
  SAP ECC6
  (S/4HANA knowledge is a plus).
• Strong analytical, problem-solving, and documentation skills.
• Ability to work effectively in
  global, cross-functional teams
  .
• Familiarity with
  ServiceNow (ITSM)
  and
  ITIL processes
  .
• Excellent English communication skills.
• Flexibility to work
  rotating shifts across US, APAC, and EU time zones
  while based in-office in Manila.

Why Join This Opportunity?

This is a great chance to work with a
leading global organization
that values innovation, collaboration, and growth.

Expect:

• Exposure to a
  global SAP landscape
  supporting multiple business functions.
• Opportunity to work with
  modern BI & cloud technologies
  (Azure Data Factory, Power BI).
• A collaborative and inclusive culture with
  continuous learning & development
  opportunities.
• Cross-functional exposure in finance, supply chain, production, and analytics.
• Competitive compensation and comprehensive benefits.

Ready to Make an Impact?

If you're passionate about SAP, business transformation, and global collaboration — we'd love to hear from you

One of our global clients is looking to hire talented SAP professionals
who are eager to take on exciting challenges and contribute to impactful digital initiatives.

One of our global clients in the healthcare and life sciences industry is looking to hire experienced SAP professionals to join their Global Information Services (GIS) Application Support Team based in Manila, Philippines.

If you're passionate about problem-solving, collaboration, and continuous improvement — this is your opportunity to build a meaningful career and play a key role in driving global digital transformation initiatives.

One of our global clients is looking to hire professionals for multiple Application Support positions across the SAP ecosystem:

Application Support – Business Intelligence / SAP BW Analyst

• Provide administration, functional, and development support for SAP BW and global BI tools (Azure Data Factory, Power BI).
• Manage data modeling, ETL, process chains, BEx Queries, and performance tuning.
• Collaborate with cross-functional teams to ensure data accuracy and system performance.
• Ideal for professionals with 6+ years of SAP BW experience and strong BI integration expertise.

Application Support – SAP ABAP Analyst (Level 2)

• Deliver end-to-end development and technical support for SAP systems.
• Design, code, debug, and maintain custom ABAP programs, reports, enhancements, and interfaces (BAPI, BADI, IDOC, SmartForms, ALV, LSMW).
• Work closely with functional, security, and basis teams to ensure high-quality technical solutions.
• Suitable for professionals with 3–5 years of SAP ABAP development experience and strong analytical skills.

Application Support – SAP FICO Analyst (Level 2)

• Provide functional support for Finance and Controlling modules (FI/CO).
• Resolve incidents, perform configuration changes, and support integrations with MM and SD.
• Experience with SAP EBS, VAT, tax reporting, and financial reconciliations is a plus.
• Ideal for candidates with 3–5 years of SAP FICO experience and strong finance process knowledge.

Application Support – SAP MM Analyst

• Deliver day-to-day functional support and enhancements within the Materials Management module.
• Troubleshoot procurement, inventory management, and logistics issues.
• Collaborate with global teams to ensure consistent business process documentation.
• Suitable for professionals with 5+ years of SAP MM configuration and support experience.

Application Support – SAP Production Planning (PP) Analyst

• Provide functional support in Production Planning and Supply Chain modules (PP, MM, WM, QM).
• Diagnose issues, design configuration improvements, and support process optimization.
• Collaborate with global stakeholders to drive efficient supply chain and production operations.
• Ideal for candidates with 5+ years of SAP PP / MM / WM experience and strong supply chain knowledge.

Shift Schedule & Work Model

• Rotating shifts to support global operations across US, APAC, and EU time zones.
• Work model: Full-time in-office in Manila.
• Flexibility to work evenings, weekends, and on-call rotations for high-priority issues is required.

Across all roles, you will:

• Provide Level 2 application support for SAP and BI systems.
• Diagnose and resolve incidents within defined SLAs.
• Collaborate with cross-functional teams (Functional, Basis, Security, Project, Transition).
• Perform configuration, testing, and documentation following best practices.
• Identify opportunities for process and system improvements.
• Participate in upgrades, change requests, and continuous improvement initiatives.
• Deliver excellent customer service and knowledge sharing to end-users.

We're looking for professionals who have:

• 3–6+ years of relevant SAP module experience.
• Hands-on technical or functional expertise in one or more modules: BI/BW, ABAP, FICO, MM, PP, WM.
• Experience with SAP ECC6 (S/4HANA knowledge is a plus).
• Strong analytical, problem-solving, and documentation skills.
• Ability to work effectively in global, cross-functional teams.
• Familiarity with ServiceNow (ITSM) and ITIL processes.
• Excellent English communication skills.
• Flexibility to work rotating shifts across US, APAC, and EU time zones while based in-office in Manila.

This is a great chance to work with a leading global organization that values innovation, collaboration, and growth.

Expect:

• Exposure to a global SAP landscape supporting multiple business functions. Opportunity to work with modern BI & cloud technologies (Azure Data Factory, Power BI).
• A collaborative and inclusive culture with continuous learning & development opportunities.
• Cross-functional exposure in finance, supply chain, production, and analytics.
• Competitive compensation and comprehensive benefits.

If you're passionate about SAP, business transformation, and global collaboration — we'd love to hear from you

One of our global clients is looking to hire talented SAP professionals who are eager to take on exciting challenges and contribute to impactful digital initiatives.

Explore this opportunity as our Student Intern and join our growing team at 1Aviation

Willing to be assigned to either of the following Departments:

I. Human Resources Department Interns

• Currently taking up a Bachelor's degree in Human Resource Management, Psychology, Management, or a related discipline

• Excellent verbal, written, and listening communication skills

• Ability to maintain confidentiality and a high level of professionalism

II. Finance Department Interns

• Currently taking up a Bachelor's degree in Accounting, Finance, Management, or a related discipline

• Intermediate proficiency in Microsoft Excel

• Strong analytical and problem-solving skills, with the ability to work with numerical data accurately

III. Commercial (Marketing) Department Interns

• Currently taking up a Bachelor's degree in Marketing, Business Administration, Management, or related discipline

• Knowledge of social media platforms and digital marketing techniques is preferred.

• Assist in creating marketing materials and content, such as brochures, presentations, social media posts, and email campaigns.

Qualifications:

• Must be a
third or fourth-year college student
currently enrolled in a university with a degree in
Human Resource Management, Psychology, Business Administration, Marketing Management, Accounting
,
or any related discipline.

• Proficient in MS Office (Word, PowerPoint, and Excel)

• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

• Amenable to working onsite in Pasay City (Domestic Road) for the entire duration of the internship

•
Minimum of 300 Hours required

• Passionate about the aviation/ground handling industry

Note
: Due to its urgency, the qualified Student Intern will be deployed in the
4th Week of September

The Help Desk Support is responsible for handling and coordinating all service requests related to office facilities, administrative support, and general inquiries. The role requires excellent communication, organization, and customer service skills to ensure smooth day-to-day operations and efficient service delivery within the organization.

Qualifications:

• Bachelor's degree in Tourism, Hospitality Management, or any related field.
• Prior experience in facilities management, property management, hospitality, or a related field.
• Effective verbal and written communication skills.
• Ability to interact professionally with clients, staff, and vendors.
• Strong organizational and multitasking skills; able to manage conflicting priorities.
• Customer-oriented with a proactive and professional approach to service.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Knowledgeable in proper email etiquette.

Key Duties and Responsibilities:

• Manage and monitor requests from various departments through the ticketing system, including:
• a. Room reservationsb. Requests for set-up (projector, AV, sound system, etc.)c. Pedestal, room, or cabinet key requestsd. Other office-related service requests
• Process the printing of workstation nameplates for new, transferring, or existing employees.
• Handle and process access requests for office areas or systems.
• Endorse all messenger and shipping requests to the appropriate departments.
• Manage the release and monitoring of office and medical supplies.
• Coordinate with vendors, facilities staff, and internal departments to ensure timely resolution of requests.
• Maintain accurate records of requests and ensure proper documentation for all transactions.

Job Type: Full-time

Work Location: In person

We Are Hiring: Customer Care Support

Qualifications:

• Willing to work on a graveyard shift
• Fixed weekend off
• With or without experience
• Bachelor's degree holder (any course)
• Willing to be assigned at BGC, Taguig

Job Type: Full-time

Pay: Php695.00 per day

Benefits:

• Life insurance

Work Location: In person