22,217 Senior Sales Role jobs in the Philippines
Account Management Sales Support
Posted today
Job Viewed
Job Description
About the client:
Softchoice Corporation, a World Wide Technology company, is a software and cloud-focused IT solutions provider that equips people to be engaged, connected and creative at work, and organizations to be agile, innovative, and secure by delivering AI-powered cloud and digital workplace solutions. Through our mission, we unleash the potential in people and technology to unlock value for our customers as we guide them through their transformation journey with comprehensive end-to-end solutions. We have a highly engaged, high-performing team that is welcoming, inclusive, and diverse in thought and experience, and are certified as a Great Place to Work in Canada and the United States. For the past 19 years, we have consistently been recognized by Great Place to Work as a Best Workplace in Canada. As part of World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, we have access to serve our customers through WWT's resources. That includes its Advanced Technology Centre, a collaborative ecosystem of the world's most advanced hardware and software solutions, which helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploy them at scale through WWT's global warehousing, distribution and integration capabilities.
The impact you will have:
As Account Management Sales Support, you will have the opportunity to shape your career and professional brand in the technology field. Starting with the meaningful networks and relationships you will build; this role will also expose you to a wide range of technologies and solutions. Along with the solid foundation of a powerful corporate culture, you will be given opportunities to learn and grow while supporting a variety of diverse customer portfolios.The AMSS role is an integral role within our customer support and growth model, as your focus on white-glove service activities will improve customer retention and satisfaction through times of account team transition. In the AMSS role you will focus on supportive activities to help maintain and grow our existing relationships with our Commercial customers. As a result, you will be able to directly impact business outcomes, increase customer satisfaction, and prepare for future career growth.
Job Summary:
To help set you up for success, we have built a 4-week training program, "Sales Academy". This award-winning program was built with success in mind for our people. You can anticipate a combination of eLearning, facilitated virtual learning sessions, workshops, 1:1 coaching, and some of fun.
Our goal is to equip you with knowledge on our who we are, develop or sharpen your skills, meet other team members, learn about our technology partners and much more.
Job Responsibilities:
- Responsible for supporting the day-to-day Account Management activities of our customers while their primary Account Management team is unavailable.
- Partner and support Field Account Executives to deliver an exceptional customer experience.
- Assisting with researching and fulfilling quote requests, providing reporting, helping manage a customer's annuity business, providing post sales support
- Assist with contributing to, and managing, our sales pipeline to assure fiscal growth and visibility
- Help customers choose from multiple contracts and purchasing options.
- Look for cross-sell/upsell opportunities for our customers.
- Maintain business continuity for customers.
- Build strong relationships with sales reps, vendors, customers, and other co-workers.
- Work effectively with other departments to collaborate and focus on creating the best possible customer experience.
- As a team, collaboratively work together to decrease escalations and reduce customer risk.
Requirements:
- You will also have 1 to 3 years of customer service experience: such as B2B sales, retail, or account management.
- Proficient in MS Office tools: Outlook, Word, Excel, PowerPoint.
- Experience in the IT industry an asset.
- Experience with understanding Microsoft licensing programs an asset.
- Experience in using enterprise-grade tools, such as PowerBI and Salesforce are asset.
- Analytical and strategic, finding unique approaches to solving problems.
- Passion for learning the ever-changing world of enterprise technology.
- Requirement to follow a USA or CAN holiday schedule.
- Ability to manage competing priorities from multiple stakeholders.
- Not afraid to break ground on new relationships and overcome challenges with customers.
- Proactively establish new relationships and adeptly navigate challenges with customers
WHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Work Experience
Entry-level
Senior Associate, Sales Account Management
Posted today
Job Viewed
Job Description
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Summary
This position is responsible for planning, directing and controlling the activities of the assigned sales area to:
- Ensure the attainment of the objectives of distribution, merchandising, sales volume and profit
- Identify opportunities for profitable growth in the short and medium term
- Engage with external (retailer and merchandiser) partners and agencies to ensure excellent SCJ in-store program execution and maximize profitable growth opportunities.
Essential Duties And Responsibilities
Track store deliveries, coordinate with respective Key Account Manager on out-of-stock issues in the covered area. Ensure promotional items, pricing, and displays are implemented according to retailer/ area guidelines as outlined in Perfect Store guidelines. Coordinate with store-level or category buyers for operational issues. Develop strategic partnership with Key Retail store personnel by cultivating and maintaining a good business relationship with them Prepare sales reports, update trackers, and maintain account records
. (DAR, Monthly Highlights, Progressive Report, S2S, OSA and MSL)
Merchandising Agency Cascade/ Alignments Coordinate with field sales or merchandisers for compliance (price tags, shelf space, display setup).
Required Skills / Experience / Competencies
- Degree holder, preferably in the area of Business Administration, Commercial Marketing or its equivalent
- Possess at least 3 years' relevant experience in FMCG industry
- Selling Skills and Key Customer/Distributor Management Skill in FMCG environment
- Result oriented and performance driven.
- Strong analytical skills
- Strong presentation and communication skills
- Language Literacy - English, Tagalog
- Knows how to drive with professional/non-professional driver's license
- Agility to be assigned anywhere within the Philippines
Preferred Skills / Experience / Competencies
Ability to influence across organization or work with cross-functional teams
- Ability to work under pressure with/ and limited time & resources
- Exposure/experience in managing or designing Route to Market strategies
Job Requirements
- Full-time employment
- MUST know how to drive a car
- Fieldwork
- Willing to travel or relocate around South Luzon
What's In It For You
You'll have the opportunity to grow your career, develop your skills, and work in an inclusive, family-like environment. At SC Johnson, we strive to create a positive, inclusive, and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.
You Can Also Enjoy Various Benefits That Include
- Competitive pay
- Health care benefits, such as paid sabbaticals, a fitness center and more
- A family-oriented program
- Personalized career development plan
- Independence and Autonomy
About SC Johnson
With operations in more than 70 countries and 13,000 employees, SC Johnson is a fifth-generation family company that makes household cleaning and professional products, and products for home. Our supportive and inclusive company culture encourages personal and professional growth. And makes you feel valued from day one.
Apply now to join us and go further with our family.
Inclusion & Diversity
We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at
Not ready to apply? Sign up for Job Alerts.
Sales & Account Management Support Specialist
Posted today
Job Viewed
Job Description
Client Success & Relationship Management
- Lead client onboarding to ensure smooth transitions from sales to implementation.
- Join client strategy meetings to capture objectives and translate them into actionable plans.
- Manage day-to-day client requests, ensuring clear task assignments and timely updates.
- Take ownership of client retention metrics and support account growth opportunities.
- Handle daily client communication while escalating strategic issues as needed.
Data Analysis & Reporting
- Gather and analyze data from HubSpot, Google Analytics, Microsoft Clarity, and Meta Ads.
- Build and maintain client-facing reports that simplify complex data into clear stories.
- Ensure dashboards are accurate, real-time, and presentation-ready.
- Translate raw data into actionable insights for both clients and internal teams.
- Apply advanced Excel/Google Sheets skills (pivot tables, VLOOKUP, data visualization) to identify meaningful trends.
Project Coordination & Workflow Management
- You will be the team's Wrike expert.
Create and manage Wrike tickets from client requests and sales communications. - Customize Wrike blueprints for new project launches to ensure a standardized and efficient process.
- Participate in daily production calls and weekly status updates.
- Monitor project timelines, flag potential delays, and maintain organized documentation.
Sales Support & Meeting Preparation
- Prepare background research and pre-call materials for sales and client meetings.
- Organize notes and relevant information to set meetings up for success.
- Manage post-call follow-ups, ensuring tasks are tracked through completion.
- Support contract workflows through DocuSign and maintain organized records.
- Schedule and confirm meetings across multiple stakeholders.
Sales & Account Management Support Specialist
Posted today
Job Viewed
Job Description
Sales & Account Management Support Specialist
This role offers the opportunity to directly impact client satisfaction and agency revenue.
What You'll Do
Client Success & Relationship Management
- Lead client onboarding experiences, ensuring smooth transitions from sales to implementation
- Attend strategy meetings to capture client objectives and translate them into actionable plans
- Proactively manage client requests, creating clear task assignments and communicating completion status
- Take ownership of client retention metrics and contribute to account growth
- Handle day-to-day client communications while escalating strategic decisions appropriately
Data Analysis & Reporting
- Gather data from HubSpot, Google Analytics, Microsoft Clarity, and Meta Ads Platform
- Build and maintain client-facing reports that tell clear stories with complex data
- Ensure dashboards remain accurate and reflect real-time campaign performance
- Transform raw data into actionable insights that clients can understand and act upon
- Proactively prepare data summaries to eliminate last-minute "go find this" requests
- Navigate advanced Excel/Google Sheets functions to extract meaningful patterns and trends
Project Coordination & Wrike Management
- Create and manage Wrike tickets based on client requests and sales communications
- Customize Wrike blueprints for new project launches
- Participate in daily 8:30 AM production coordination calls
- Deliver weekly production status updates to stakeholders and clients
- Monitor project timelines and proactively communicate potential delays or issues
- Maintain organized project documentation to reduce unnecessary team questions
Sales Support & Meeting Preparation
- Prepare comprehensive pre-call materials for new business and client meetings
- Review previous call notes and organize relevant background information
- Create meeting checklists to ensure all necessary data and materials are ready
- Manage post-call action items and track completion through to resolution
- Support contract processes through DocuSign and maintain accurate records
- Schedule and confirm client meetings across multiple stakeholders
What You Bring
Required Experience & Skills
- 3+ years in sales support, account management, or client services roles
- HubSpot CRM expertise: Deal creation, custom properties, pipeline management, and reporting
- Advanced Excel/Google Sheets: Pivot tables, VLOOKUP, complex formulas, and data visualization
- Project Management: Proven experience with Wrike )
- Marketing Analytics: Working knowledge of Google Analytics, Microsoft Clarity, and Meta Ads Manager
- Data storytelling: Ability to simplify complex metrics into clear client communications
- Client retention experience: Track record of maintaining accounts and identifying growth opportunities
- Excellent communication: Strong written and verbal English skills with professional presence
Technical Requirements
- Proficient in HubSpot CRM, Google Analytics, Microsoft Clarity, Meta Ads Platform
- Experience with Wrike project management system
- Comfortable with DocuSign and digital contract workflows
- Ability to learn new platforms quickly and become the team expert
Personal Attributes
- Proactive problem-solver: You anticipate needs before they become urgent requests
- Detail-obsessed: Nothing slips through the cracks on your watch
- Client-focused: You genuinely care about delivering exceptional experiences
- Comfortable with ambiguity: You can create structure where none exists
- Team player: You communicate clearly and support colleagues across departments
If you're a dedicated and an experienced Sales professional, please provide your working portfolio and your full resume to
Senior Associate, Sales Account Management
Posted today
Job Viewed
Job Description
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Summary:
This position is responsible for planning, directing and controlling the activities of the assigned sales area to:
- Ensure the attainment of the objectives of distribution, merchandising, sales volume and profit
- Identify opportunities for profitable growth in the short and medium term
- Engage with external (retailer and merchandiser) partners and agencies to ensure excellent SCJ in-store program execution and maximize profitable growth opportunities.
Essential Duties and Responsibilities:
Track store deliveries, coordinate with respective Key Account Manager on out-of-stock issues in the covered area. Ensure promotional items, pricing, and displays are implemented according to retailer/ area guidelines as outlined in Perfect Store guidelines. Coordinate with store-level or category buyers for operational issues. Develop strategic partnership with Key Retail store personnel by cultivating and maintaining a good business relationship with them Prepare sales reports, update trackers, and maintain account records. (DAR, Monthly Highlights, Progressive Report, S2S, OSA and MSL) Merchandising Agency Cascade/ Alignments Coordinate with field sales or merchandisers for compliance (price tags, shelf space, display setup).
Required Skills / Experience / Competencies:
- Degree holder, preferably in the area of Business Administration, Commercial Marketing or its equivalent
- Possess at least 3 years' relevant experience in FMCG industry
- Selling Skills and Key Customer/Distributor Management Skill in FMCG environment
- Result oriented and performance driven.
- Strong analytical skills
- Strong presentation and communication skills
- Language Literacy - English, Tagalog
- Knows how to drive with professional/non-professional driver's license
- Agility to be assigned anywhere within the Philippines
Preferred Skills / Experience / Competencies:
Ability to influence across organization or work with cross-functional teams
- Ability to work under pressure with/ and limited time & resources
- Exposure/experience in managing or designing Route to Market strategies
Job Requirements:
- Full-time employment
- MUSTknow how to drive a car
- Fieldwork
- Willing to travel or relocate around South Luzon
What's in it for you
You'll have the opportunity to grow your career, develop your skills, and work in an inclusive, family-like environment. At SC Johnson, we strive to create a positive, inclusive, and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.
You can also enjoy various benefits that include:
- Competitive pay
- Health care benefits, such as paid sabbaticals, a fitness center and more
- A family-oriented program
- Personalized career development plan
- Independence and Autonomy
About SC Johnson
With operations in more than 70 countries and 13,000 employees, SC Johnson is a fifth-generation family company that makes household cleaning and professional products, and products for home. Our supportive and inclusive company culture encourages personal and professional growth. And makes you feel valued from day one.
Apply now to join us and go further with our family.
Inclusion & Diversity
We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at
Not ready to apply? Sign up for Job Alerts.
Sales and Account Management Support
Posted today
Job Viewed
Job Description
Position Overview
We are seeking a detail-oriented and proactive Sales and Account Management Support specialist to join our marketing agency team. This role will work assist with providing a comprehensive client support, managing inbound requests, and assisting with various sales and account management tasks.
Key Responsibilities
Client Relationship Management
- Own and maintain relationships with business owners and key decision makers
- Communicate client goals and objectives internally to ensure alignment
- Attend initial strategy meetings to understand client needs and expectations
- Handle reactive client requests efficiently and create/delegate appropriate tasks
- Communicate task completion and project updates back to clients promptly
- Take ownership of client retention and revenue responsibility
- Handle client introductions during onboarding process (excluding technical tasks)
Sales Process & HubSpot Management
- Gather data from multiple sources and prepare comprehensive reports
- Eliminate "go and look" requests by proactively organizing data
- Navigate complex Excel spreadsheets and extract meaningful insights
- Ensure dashboards are accurate and reflect real-time data
- Own the perspective of data reporting (interpretation, not creation)
- Simplify complex data for clear client communication
Wrike Administration
- Create Wrike tickets based on sales communications and requests
- Provide weekly timeline updates and production status reports
- Attend 8:30 AM team calls for project coordination
- Manage Wrike blueprint customization and project launches
- Monitor production timelines and communicate updates to stakeholders
- Eliminate unnecessary questions by proactive project management
- Deliver weekly full team production updates
Pre-Call Preparation & Follow-Up
- Prepare comprehensive materials for both new business and current client calls
- Create and follow checklists to ensure all necessary information is populated
- Review previous call notes and organize expectations for upcoming meetings
- Handle post-call action items and ensure completion tracking
- Maintain organized records of client interactions and decisions
Client Onboarding
- Facilitate client access to necessary technology platforms and tools
- Interact confidently with client support staff while knowing appropriate boundaries
- Confirm new customer meetings and manage scheduling logistics
- Support project meetings when needed to ensure continuity
- Monitor onboarding progress and communicate timeline updates
- Handle general administrative tasks to free up account managers for strategic work
Required Qualifications
- Minimum 3+ years' experience in sales support, account management, or client services
- Advanced proficiency in Excel/Google Sheets for data analysis and reporting
- Extensive experience with HubSpot CRM including deal creation and property management
- Working knowledge of Google Analytics and Microsoft Clarity for data insights
- Experience with Meta Ads Platform and social media advertising metrics
- Proficiency in Wrike project management system
- Strong data analysis skills with ability to simplify complex information
- Excellent written and verbal English communication skills
- Proven track record of client retention and revenue responsibility
- Experience with DocuSign and contract management processes
- Ability to work independently while maintaining high attention to detail
Work Schedule & Availability
- Full-time Position, 40 hours per week
- Schedule: 8AM – 5PM CST
Job Type: Full-time
Pay: Php40,000.00 per month
Benefits:
- Work from home
Application Question(s):
- Please submit a 1-2 minute video introduction covering who you are and why you're well-suited for this position. Make sure that when you submit, the link is accessible. This video introduction is required for all candidates to proceed in the selection process. Non-compliance will result in disqualification. Put the link on the answer box. Thank you
Experience:
- sales support, account management, or client services: 3 years (Required)
- advanced proficiency in Excel/Google Sheets : 2 years (Required)
- HubSpot: 2 years (Required)
- Google Ads, Meta Ads, Microsoft Clarity: 1 year (Required)
- DocuSign: 1 year (Required)
Work Location: Remote
Business Development/Account Management Supervisor
Posted today
Job Viewed
Job Description
- Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy.
- Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources.
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics.
- Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company.
- Assist and implement marketing strategies including digital and traditional media campaigns such as social media posting and paid ads.
- Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals.
- Coordinate with Finance Committee for all costing and final pricing.
- Maintain and share professional knowledge through education, networking, events, and presentations.
- Be the primary point of contact and onboarding of all clients ensuring constant communication and satisfaction.
- Graduate of Bachelor of Science in Business Administration, Marketing, or any related course.
- At least 3-5 years experience as sales, client relations officer or any related position. (preferably)
- Proficiency in MS Office and CRM tools (Hubspot, Zoho, Salesforce, etc.)
- Strong communication and interpersonal skills.
Job Type: Full-time
Work Location: Pasig City, Metro Manila (In-person)
Expected Start Date: September
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Virtual Assistant - Sales & Account Management Support Specialist
Posted 9 days ago
Job Viewed
Job Description
This is a remote position.
We’re looking for a highly organized and client-focused Sales & Account Management Support Specialist to join our growing team. If you thrive in a fast-paced environment and excel at bridging the gap between sales, client success, and project execution, this role is for you. You’ll start by managing core account functions—leading client onboarding, handling daily communications, and ensuring projects are seamlessly coordinated—while using your data analysis skills to provide clear, actionable insights for our clients.
As you demonstrate your expertise, you’ll take on broader responsibilities in refining client success strategies, optimizing internal workflows, and taking a more significant role in client retention and growth. This is an excellent opportunity for someone eager to become a well-rounded professional who combines strong account management, data-driven reporting, and expert-level project coordination to drive client satisfaction and business success.
Key ResponsibilitiesClient Success & Relationship Management
Lead client onboarding to ensure smooth transitions from sales to implementation.
Join client strategy meetings to capture objectives and translate them into actionable plans.
Manage day-to-day client requests, ensuring clear task assignments and timely updates.
Take ownership of client retention metrics and support account growth opportunities.
Handle daily client communication while escalating strategic issues as needed.
Data Analysis & Reporting
Gather and analyze data from HubSpot, Google Analytics, Microsoft Clarity, and Meta Ads .
Build and maintain client-facing reports that simplify complex data into clear stories.
Ensure dashboards are accurate, real-time, and presentation-ready .
Translate raw data into actionable insights for both clients and internal teams.
Apply advanced Excel/Google Sheets skills (pivot tables, VLOOKUP, data visualization) to identify meaningful trends.
Project Coordination & Workflow Management
Serve as the team's go-to expert on our project management platform (e.g., Wrike, Asana, ClickUp), creating and managing tasks from client requests and sales communications.
Customize project templates and blueprints for new launches to ensure a standardized and efficient process.
Participate in daily production calls and weekly status updates.
Monitor project timelines, flag potential delays , and maintain organized documentation.
Sales Support & Meeting Preparation
Prepare background research and pre-call materials for sales and client meetings.
Organize notes and relevant information to set meetings up for success.
Manage post-call follow-ups , ensuring tasks are tracked through completion.
Support contract workflows through DocuSign and maintain organized records.
Schedule and confirm meetings across multiple stakeholders.
RequirementsRequired Qualifications
3+ years of proven experience in sales support, account management, or client services.
Subject matter expertise in at least one major project management platform (e.g., Wrike, Asana, Monday.com, ClickUp), including template/blueprint customization, automation, and advanced workflow creation.
Hands-on expertise with HubSpot CRM , including pipeline management, deal tracking, and reporting.
Advanced proficiency in Excel/Google Sheets , including pivot tables, VLOOKUP, and data visualization.
Strong analytical mindset with familiarity analyzing data from platforms like Google Analytics, Microsoft Clarity, and Meta Ads Manager.
Excellent communication and client-facing skills , with the ability to translate complex data into clear, actionable insights and build strong relationships.
Proactive and solutions-oriented mindset, with the ability to anticipate client and team needs.
Exceptional attention to detail and organizational skills, with a strong ability to manage multiple priorities and follow through on tasks.
Client-first attitude with a genuine focus on delivering an exceptional experience.
Experience with DocuSign and managing digital contract workflows.
BenefitsEmployee Benefits
Health and Wellness: Comprehensive HMO coverage for you and your dependents.
Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
Government Benefits: Full support for required government benefits.
Supplemental Pay Types
13th Month Salary: A festive bonus to celebrate the year’s hard work.
Overtime Pay: Compensation for your extra effort and time.
Night Differential: Additional pay for working late hours or shifts.
Incentives: Performance-based incentives to reward your contributions and achievements.
Account Management
Posted today
Job Viewed
Job Description
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
Client Specific Tasks:
- Respond to Customer Inquiries: Handle customer inquiries promptly via phone or email. Provide customer accurate information about shipments, delivery status, and any issues.
- Issue Resolution: Proactively address customer concerns related to delays, damages, or other logistics challenges. Collaborate with internal teams to find solutions.
- Order Tracking: Monitor shipments, track progress, update customers on real-time status and send customers weekly order reports. This will include the use of Cargowise software and online tracking platforms.
- Account Management: Maintain rate cards and assist in new quotes for an array of customers. Keep detailed and up-to-date records of customer requirements, complaints, and resolutions.
- Build Relationships: Foster strong relationships with clients, carriers, overseas agents.
- Continuous Improvement: Identify areas for process improvement and contribute to enhancing our customer service procedures.
Requirements
- Minimum of 2 years in customer service/account management in freight forwarding.
- Excellent verbal and written communication skills.
- Ability to think on your feet and find creative solutions.
- Accuracy in handling documentation and tracking information.
- Collaborate effectively with colleagues across departments.
- Experience with CargoWise software and proficient in advanced Excel functionalities.
- Must be amenable to work on site in Ortigas Pasig and Cubao
- Must be amenable to work in any shift schedule
- Can start ASAP
Account Management
Posted today
Job Viewed
Job Description
Employment Type: Full-Time Employment Work Setup: Onsite onboarding for two to four weeks, followed by a transition to a remote setup.
Work Schedule: Night Shift (Following Pacific U.S. Time Zone)
Location: Eastwood, Libis, Quezon City
Salary Package: 35,000 to 45,000 PHP/Monthly
Job Description
Our client is seeking a proactive and highly organized Project Client Liaison to serve as the critical link between their Sales and Production teams. This role ensures that client expectations are communicated clearly, production milestones are met, and project updates flow smoothly between all stakeholders.
The ideal candidate is an excellent communicator, skilled at managing timelines, and thrives in a fast-paced environment where adaptability and follow-through are key.
Duties and Responsibilities:
- Act as the primary point of contact between the client, Sales team, and Production team
- Translate client requests into actionable tasks and deliverables for the Production team
- Monitor project timelines and deliverables to ensure deadlines are met
- Schedule and facilitate internal and client-facing meetings
- Track scope changes and ensure all adjustments are communicated, documented, and approved
- Anticipate and flag potential delays, bottlenecks, or misalignments between client expectations and production bandwidth
- Ensure that all stakeholders are aligned and updated on progress through regular status reports or check-ins
- Coordinate task assignment and follow-ups with the appropriate team members
- Assist in maintaining documentation, project tracking systems, and communication logs
Job Requirements:
- Bachelor's degree of any related field
- 2-4 years of experience in project coordination, account management, or client-facing roles
- Excellent written and verbal English communication skills
- Strong organizational skills and attention to detail
- Demonstrated ability to manage multiple projects simultaneously and adapt to shifting priorities
- Experience working with US based clients
- Familiarity with project management tools (e.g., Trello, Asana, , or similar)
- Ability to work independently while collaborating effectively with remote teams
What we're looking for:
- Clear and professional phone presence
- Organized and detail-oriented; able to manage multiple tasks and deadlines without dropping the ball
- Self-starter who's comfortable working independently and taking initiative
- Able to anticipate needs and adapt to changing priorities
- Calm under pressure and solution-oriented when faced with challenges
- Passionate for learning and professional growth, and someone who is not afraid to ask questions and be open to learning.
What benefits await you by joining Intelassist?
- Global career advancement and networking opportunities.
- Access to both virtual and on-site intensive courses for career and personal development enhancement.
- Monetary rewards for successful referrals that are hired.
- Guaranteed weekends off and a total of 20 paid leave days upon regularization.
- Collaborative work environment
- Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness.
WHY INTELASSIST?We grow together. We value your effort. We aim to empower you.