29 Senior Living jobs in the Philippines

Is Tender for you?

Are you looking for a challenging position where your charisma will open up possibilities? If you are interested in a competitive salary, overall growth and working with a supportive team, then apply to Tender Home Health.

Tender Home Health is a young and forward thinking company with a huge potential for upward mobility. We focus on career development, and spend time on real support for our staff. The Senior Living Advisor is responsible for developing business for our home care line of business.

Our Dynamic Culture

We know that our staff is the life blood of our agency. We are dedicated to ensuring that our staff has the opportunities for the career path they desire. To support our staff, we have a gratitude culture where we constantly celebrate our associates' achievements. This is evident in our many rewards and recognition practices.

Here are some examples of methods we developed to keep our close knit culture:

· Fun, innovative ways to highlight the teams' successes

· Familial atmosphere where we would to know your life outside of Tender and share it with the team

· Numerous social activities to celebrate team milestones

We also do not shy away from hard work and grit. We are very upfront with critical feedback, as we want all of our team members to grow in their careers. We constantly mentor our staff to develop key skills that can be utilized beyond our company. Whether it be for 1 year or 20 years, during your stay at Tender, we will ensure you learn behaviors that you will utilize in any other endeavors.

Life is short, strive for excellence.

Qualifications

Required:

• Home care sales, account management or general sales experience
• Home care or related industry experience (such as home health)
• Demonstrates a "growth mindset," with a proactive attitude towards learning and improving skills, coupled with a strong sense of personal responsibility and initiative in achieving goals.
• Valid driver's license, dependable transportation, and valid automobile insurance
• Bachelor's degree, proficient with Google and Microsoft Office products (Outlook, Word, Excel, PowerPoint)
• Professional appearance and character

Desired:

• Self-directed with the ability to work with little supervision
• Flexible - responds well to changing priorities and conditions within an ever evolving environment
• Eager to listen intently and probe into points of interest

Your Day to Day Activities

The advisor is responsible for building relationships with clients, referring physicians, facilities and hospitals. They are also expected to provide further growth and success by fulfilling the following tasks:

· Meet quarterly targets for number of conversions and close clients

· Lead management

· Generate leads through active account management

· Review stats and create strategy to improve goals

· Perfect and utilize Tender Sales Process to close clients for Home Care

· Call both referral sources and clients to generate sales for Home Care

· Manage social media sites and accounts to generate qualified leads

· Document sales activities, referral sources, and manage leads using Tender's Marketing Process

· Act as an advisor to clients on current care resources and options

· Complete agency sales processes

· Work with other departments to ensure proper client care and services

Salary starting at $950/month + commission

Job Type: Full-time

Pay: From Php55,166.02 per month

Benefits:

• Opportunities for promotion
• Paid training
• Work from home

Application Question(s):

• Confirm you have read the salary for the position.
• Confirm you are able to work US hours.

Experience:

• US Company : 4 years (Required)
• Direct Customer Sales: 4 years (Required)
• Healthcare/Home Care Industry: 4 years (Required)

Work Location: Remote

We are looking for a C# Programmer responsible for the development and maintenance of applications. Your primary focus will be web-based applications.

Qualifications:

• Graduate of Computer Science, Information Technology, Computer Engineering, or a related field.
• Must be residing in Tarlac or nearby areas.
• Proficient in programming using C# and MVC, with knowledge of HTML, CSS, JavaScript (JQuery), AJAX, and JSON.
• Solid understanding of MSSQL or MySQL databases.
• Strong foundation in the Software Development Life Cycle (SDLC).
• Able to work well under pressure and with minimal supervision.
• Detail-oriented with excellent analytical and problem-solving skills.
• Good written and verbal communication skills.
• Must be honest, responsible, respectful, and possess a pleasing personality.
• Fresh graduates are encouraged to apply.

Knowledge of the following is an advantage:

• API (REST/SOAP)
• OOP
• SQL Server Stored Procedure
• Azure DevOps or GitHub
• Bootstrap

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Paid training
• Pay raise

Work Location: In person

Qualifications:

• Graduate of Computer Science, Information Technology, Computer Engineering or equivalent.
• Must be living in Tarlac or nearby places.
• Good programming skills in C#, MVC with knowledge in HTML, CSS, JavaScript (JQuery), AJAX, JSON,
• With good understanding of MSSQL or MySQL databases.
• With strong knowledge in Software Development Life Cycle.
• Ability to work under pressure and can work with minimum supervision
• Strong attention to details, good analytical and problem solving skills.
• Must have good written and verbal communication skills.
• Must be honest, respectful, responsible and with pleasing personality.
• Fresh graduates are welcome to apply.

Knowledge of the following is an advantage:

• API (REST/SOAP)
• OOP
• SQL Server Stored Procedure
• Azure DevOps or GitHub
• Bootstrap

Qualifications:

• Graduate of Computer Science, Information Technology, Computer Engineering or equivalent.
• Must be living in Tacloban or nearby places.
• Good programming skills in C#, MVC with knowledge in HTML, CSS, JavaScript (JQuery), AJAX, JSON,
• With good understanding of MSSQL or MySQL databases.
• With strong knowledge in Software Development Life Cycle.
• Ability to work under pressure and can work with minimum supervision
• Strong attention to details, good analytical and problem solving skills.
• Must have good written and verbal communication skills.
• Must be honest, respectful, responsible and with pleasing personality.
• Fresh graduates are welcome to apply.

Knowledge of the following is an advantage:

• API (REST/SOAP)
• OOP
• SQL Server Stored Procedure
• Azure DevOps or GitHub
• Bootstrap

Qualifications

• At least 1 year of CSR/Billing & sales experience in BPO
• At least 2 years in College or Senior High School graduate
• Available to work onsite in Damosa, Davao City

Salary Package

₱23,000 Basic Salary + Incentive

Benefits:

• HMO + 2 free dependents
• Critical Illness Benefits
• Life Insurance
• Government-Mandated Benefits
• PTO Leave Credits

Job Types: Full-time, Fresh graduate

Pay: Up to Php23,000.00 per month

Benefits:

• Paid training

Work Location: In person

The Residential Care Representative is responsible for providing high-quality customer support to residential clients, addressing their inquiries, concerns, and service-related issues. The role focuses on delivering efficient, empathetic, and accurate assistance to ensure customer satisfaction and retention, typically within telecommunications, utilities, or home services accounts.

• At least 1 year of CSR/Billing & Sales experience in BPO

• At least 2 years in college or a Senior High School graduate

• Available to work onsite in Damosa, Davao City

Job Type: Full-time

Pay: Up to Php23,000.00 per month

Work Location: In person

About Us

Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.

Our Core Values:

• Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive

As a Residential Care Representative, your role is to ensure customer satisfaction by meeting performance metrics such as Customer Satisfaction and First Contact Resolution. You will accurately document interactions, resolve issues efficiently, and convert negative experiences into positive ones. Staying informed about market trends and competitive offers will help you maintain customer relationships. You'll prioritize first call resolution but conduct follow-ups as needed. Adhering to procedures and adapting to new policies is essential in addressing customer challenges effectively.

Duties and Responsibilities:

• High level of customer satisfaction and confidence with all interactions
• Deliver customer experience above customer/shareholder requirement as measured by key metrics, including but not limited to: Customer Satisfaction (NPS/OSAT), Contact Resolution Rate (FCR), Sales metrics (Close Rates) and Average Handle Time (AHT)
• Accurate note documentation for all customer interactions.
• Ability to maintain a high level of customer satisfaction.
• Ability to effectively convert detractors to promoters.
• Required to understand market behavior and Frontier's competitive offers
• Maintains/expands relationships with existing customers.
• Outbound calls shall be limited and only be supported as needed to complete follow-up with customers that are not able to be resolved in the initial contact. The requirement and goal shall always be first call resolution.
• Consults with existing/new customers to offer variety of products and services
  
  Work at clearing outstanding orders daily to ensure no impact or delays.
• Follows established procedures and receives instruction on newly implemented policy and procedure changes.
• Ensures compliance with supervisor requests and escalation procedures
  
  Ability to solve complex customer challenges/regain consumer confidence.

Qualifications

Soft Skills

• Good communication skills.
• Good customer service orientation and negotiation skills.
• Strong commitment to helping and serving customers.
• Motivated and goal-oriented – has the ability to drive oneself to deliver and hit KPIs.
• Highly flexible, takes varied call types within the call center environment adjusts call handling performance and metrics as business needs require.
• Adapts communications style and displays strong language skills to meet customer needs. displaying extremely strong communication ability.
• Knowledge of Telecommunications is an advantage.

Experience/Education/Age

• At least 1-2 years of experience in a call center environment preferably handled inbound Telecommunications inquiries (Basics of Customer Service, Billing, and Sales)
• Billing experience in a call center environment is required.
• Knowledge in basic Internet troubleshooting is a must.
• Inbound sales background is a plus.
• 1+ years PC experience in a Windows environment preferred.
• Completed Senior High School or its equivalent (2nd year college).
• Legal age of employment; at least 18 years old.

About Us

Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.

Our Core Values:

• Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive

As a Residential Care Representative, your role is to ensure customer satisfaction by meeting performance metrics such as Customer Satisfaction and First Contact Resolution. You will accurately document interactions, resolve issues efficiently, and convert negative experiences into positive ones. Staying informed about market trends and competitive offers will help you maintain customer relationships. You'll prioritize first call resolution but conduct follow-ups as needed. Adhering to procedures and adapting to new policies is essential in addressing customer challenges effectively.

Duties and Responsibilities:

• High level of customer satisfaction and confidence with all interactions
• Deliver customer experience above customer/shareholder requirement as measured by key metrics, including but not limited to: Customer Satisfaction (NPS/OSAT), Contact Resolution Rate (FCR), Sales metrics (Close Rates) and Average Handle Time (AHT)
• Accurate note documentation for all customer interactions.
• Ability to maintain a high level of customer satisfaction.
• Ability to effectively convert detractors to promoters.
• Required to understand market behavior and Frontier's competitive offers
• Maintains/expands relationships with existing customers.
• Outbound calls shall be limited and only be supported as needed to complete follow-up with customers that are not able to be resolved in the initial contact. The requirement and goal shall always be first call resolution.
• Consults with existing/new customers to offer variety of products and services
  
  Work at clearing outstanding orders daily to ensure no impact or delays.
• Follows established procedures and receives instruction on newly implemented policy and procedure changes.
• Ensures compliance with supervisor requests and escalation procedures
  
  Ability to solve complex customer challenges/regain consumer confidence.

Qualifications

Soft Skills

• Good communication skills.
• Good customer service orientation and negotiation skills.
• Strong commitment to helping and serving customers.
• Motivated and goal-oriented – has the ability to drive oneself to deliver and hit KPIs.
• Highly flexible, takes varied call types within the call center environment adjusts call handling performance and metrics as business needs require.
• Adapts communications style and displays strong language skills to meet customer needs. displaying extremely strong communication ability.
• Knowledge of Telecommunications is an advantage.

Experience/Education/Age

• At least 1-2 years of experience in a call center environment preferably handled inbound Telecommunications inquiries (Basics of Customer Service, Billing, and Sales)
• Billing experience in a call center environment is required.
• Knowledge in basic Internet troubleshooting is a must.
• Inbound sales background is a plus.
• 1+ years PC experience in a Windows environment preferred.
• Completed Senior High School or its equivalent (2nd year college).
• Legal age of employment; at least 18 years old.