66 Senior IT Professional jobs in the Philippines

Q2C Professional

IBM

Posted 4 days ago

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Job Description

**Introduction**
In this role, you'll work within Quote to Cash Team, where we provide sales support to our clients. Enabling IBM and IBMers to win by providing valuable end-to-end sales support and cash collection, innovating and simplifying how we do work to deliver with speed and quality, and constantly improving our skills to adapt to the needs of the future.
**Your role and responsibilities**
* Will perform transactional tasks depending on the requirement of the accounts
* Will analyze and understand contractual obligations and billing requirements for accounts supported
* Required to manage multiple contracts/billings and to prioritize workload based on complexity, urgency, and business impact
* Liaises with different Q2C and aligned functions (i.e. Techline, Finance, Project Mgrs, Delivery) to complete deliverables
* Update/create process documents and training materials
* Perform deep dive analysis for every escalation and completes action plans
* Ensures that all transactions handled are in compliance of Brand and the account's business controls and audit guidelines which includes maintenance of order and deal artefacts as well as correspondences
* Support CAS and audit requirements as needed
* Serve as back up resource for other fulfillment activities as required.
* Create Root Cause Analysis (RCA) for any service delivery upset or misses
* Identify work process improvements and issue prevention activities.
* Perform other tasks as required
* Ability to manage and meet multiple deadlines on various concurrent projects with minimal management oversight
* Ability to develop creative solutions to new problems
* Ability to develop effective relationships with stakeholders at all levels, including those in remote locations and out of country
**Required technical and professional expertise**
* Strong Microsoft Office skills
* Has SQL knowledge and can create queries
* Quick learner and can work with minimal supervison
* Can navigate tools and follow instructions carefully
* Excellent in Client Relationship Management
* Highly organized and excellent in time management
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Professional Medical Representative

Makati, National Capital Region Scent and Beaute Inc.

Posted today

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Key Responsibilities
br>Product Promotion & Communication
Present and detail assigned pharmaceutical products to healthcare professionals.
Provide accurate, updated medical and scientific information about products.
Organize product presentations, round table discussions, and continuing medical education (CME) events.
Sales & Business Development
Achieve or exceed monthly and quarterly sales targets.
Execute marketing and sales strategies to increase product prescription and market share.
Identify and classify key doctors and accounts to maximize coverage and productivity.
Key Qualifications

Bachelor’s degree in Pharmacy, Nursing, Medical Technology, Biology, or any health/medical-related field (preferred). < r>At least 1–2 years of experience in pharmaceutical sales or a related role (fresh graduates with strong communication skills may be considered). < r>Strong communication, presentation, and negotiation skills.
Goal-driven, self-motivated, and able to work independently in the field.
Willing to travel and work flexible hours.
Knowledge of medical terminology and the healthcare system is an advantage.

Benefits:
Meal Allowance provided
Health Insurance
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Professional, BI Analyst

Concentrix

Posted 3 days ago

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Job Title:
Professional, BI Analyst
Job Description
"This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.
Would be involved in End-to-End lifecycle of the Dashboard / reports:
- Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
- Support gathering requirements and Consultation / Solution Design.
- Should be able to communicate effectively during the development phase.
- Conducts and leads UAT, Troubleshooting and Resolution.
- End-user Engagement: Communication and Education."
Essential Functions / Core Responsibilities
- Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
: Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management - analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
: Package complex & ambiguous information to drive forward actionable insights.
- Leverage data and information structure to ensure - single source of truth.
- Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
- Ensure data accuracy, timeliness and validation prior to presentation.
- Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
- Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
- Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
- Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
- Maintain confidentiality.
Candidate Profile
- 2-4 years of experience with data analysis and preparation, including experience with medium to large data sets.
- Strong business and collaboration skills, and responsiveness to service needs and operational demands.
- BPO experience and BPO metrics knowledge preferred.
- Bachelors' degree preferred, preferably in Statistics, Economics, Computer Science, Mathematics, or similar quantitative field.
- Utilization of data discovery tools such as Microsoft Power BI (preferred), Qlik, Tableau, Zendesk, Salesforce etc is an advantage
- Advanced Excel covering Power pivots and Macros.
- Intermediate SQL, data visualization tools, and a strong background in medium to large-scale, shared data environments is preferred.
- Ability to tell a story with data and drive data literacy.
- Excellent communications skills (both verbal and written); ability to interface with senior leadership (working language, plus English).
- Ability to build good relationships and work cross-functionally.
- Creative/Innovative thinking, intermediate analytical and conceptual thinking skills.
- Problem solving skills and process improvement experience with sound decision making
- A sense of urgency and proactivity are essential. Used to working with minimal supervision and results oriented
- Ability to excel in a fast-paced, changing environment, managing multiple priorities and projects simultaneously
- As a global organization, please be aware this role may cover 24x7 through rotation of shifts
Location:
PHL Cyberzone Cebu City - FCC Tower 3 & 4
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Professional Services Specialist

Abbott

Posted 11 days ago

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Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**The Opportunity**
This position works out of our ADPI location in the Abbott Rapid Diagnostics, Consumer Services and Products division. Our rapid diagnostics solutions are helping address some of the World's greatest healthcare challenges.
As the Professional Services Representative, you'll provide support to existing customers. You will be responsible to follow up, inquire and obtain complete documents necessary for a customer to participate in our program. These could be, but not limited to Prescriptions, PCP Referrals, Medical Records request, etc.
**Primary Responsibilities**
+ Handles inbound and outbound calls to provide service.
+ Assists clients on the process of completing documentation to ensure quality and mandatory requirements are met for customers in our service.
+ Collaborates with the customer to obtain complete Prescriptions, PCP Referral requests and Medical Records, when requested required by the verification of benefits process.
+ Responds to incoming facility inquiries via telephone, written, and electronic requests in a prompt and courteous manner.
+ Prepares standardized suite of facility reports including: Pipeline Reports, Encounters Reports, Business Reviews, and Patient Rosters.
+ Helps resolve service problems by clarifying the customer's complaint; selecting and explaining the best solution to solve the problem; expediting resolution; and documents all complaints per corporate standards.
+ Handles inquiries from other internal departments by contacting a health care provider to resolve a variety of service requests.
+ Maintains subject matter expertise and uses resources effectively regarding Alere Home Monitoring services
+ Utilizes Salesforce.com and company databases to capture, report, and maintain accurate and relevant patient information.
+ Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.
**Required Qualifications**
+ Use effective problem-solving techniques.
+ Make decisions while following company procedures and governmental guidelines.
+ Goal oriented and results focused.
+ Ability to organize activities and meet set deadlines.
+ Communicate, both in writing & verbally, with others in a professional manner.
+ Detail Oriented
+ Strong Computer/Software Skills
+ Organization/Time Management Skills
+ Superior Customer Service Skills
+ High Degree of Professionalism
+ Maintains a Culture of Accountability.
**Preferred Qualifications**
+ Associates/Bachelor Degree
+ 3 to 5 years of Customer Service Experience (Clinical Experience Preferred)
**Physical Requirements**
+ Must be able to work sitting down for extended periods of time.
+ Must be able to work with computer and multiple computer screens for extended periods of time.
+ No lifting over 10 pounds required without assistance.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Professional, Enterprise Integration

Taguig, National Capital Region Ingram Micro

Posted today

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Job Description

**Description**

**Professional, Enterprise Integration**

(Process Designer - SC Process Management)
**Summary**:
The Professional, Enterprise Integration supports the alignment of information technology and business systems between our company and our business partners. This includes day to day support, reporting, and new enhancements. Regular interaction with our business teams, customers, vendors and clients is required to support business relationships.

The Professional, Enterprise Integration should be able to speak to basic business processes and integrations, engage in the triage of reported system issues and requirement gathering / documentation as needed. The position is responsible for ownership and completion of support issues and deployments. Status of open issues / assignments progress are to be updated and communicated regularly to both internal and external parties. The Professional, Enterprise Integration will develop and maintain effective working relationships with partners, related business teams and WW IS teams.

**Job Qualifications**:
Education: Bachelor's degree or 3 years external related experience or 2 years of IM related experience. Minimum of two years working in an analyst position
- Communicate clearly in English, written and oral
- MS Office systems (Word, Excel, Visio, PowerPoint)
- Experience in working in an onsite-offshore model is desirable.
- Experience in supply chain systems and operation including forward and reverse logistics
- Experience in EDI/XML/API support utilizing Seeburger
- Knowledge of communication protocols, FTP, SFTP AS2, HTTPS.
- SAP SD/MM/PP experience a plus
- Ability to bridge the gap between the business and technical teams.
- Ability to take management's direction and needs from concept to reality.
- Ability to communicate effectively with customers, other departments and management.
- Skilled in assisting partners with support and business/integration needs, simple ecommerce business models and dealing with partner ambiguity and pressure.
- Ability to ascertain a partner's technical and business needs.
- Coordinate multiple support activities simultaneously.
- Experience with proactive monitoring activities
- Management of critical issue resolution utilizing multiple internal and external resources as needed.
- Involvement in UAT, QA and support activities including afterhours and weekends as required
- Working experience in Logistics is a plus.
- ITIL knowledge / practices is a plus
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MAC Information Technology Support

Davao, Davao del Sur Talent Outsourcing Channel (TORCH) Solutions

Posted 15 days ago

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About the role
br>Talent Outsourcing Channel Solutions is seeking a MAC Information Technology Support professional to join our team in Davao City, Davao del Sur. This is a full-time role that will play a crucial part in providing technical support and maintaining the company's Mac-based IT infrastructure.

What you'll be doing





Providing responsive and efficient support to end-users on Mac-related hardware and software issues



Troubleshooting Mac computers, peripherals, and applications to identify and resolve problems



Assisting with the installation, configuration, and maintenance of Mac devices and software



Documenting IT support activities and maintaining accurate records



Collaborating with the IT team to implement new technologies and improve existing systems



Ensuring compliance with IT policies, procedures, and best practices

What we're looking for

We’re looking for a skilled Mac IT Support professional with strong technical knowledge and hands-on experience in managing and supporting macOS environments in a professional setting. < r>
Key Qualifications:

3+ years of experience in macOS device management and MDM administration
Deep expertise with MDM tools such as Jamf Pro, Addigy, Microsoft Intune, Kandji, Mosyle, or VMware Workspace ONE
Proficient in Apple Business Manager (ABM) and Apple School Manager (ASM)
Strong understanding of Apple VPP, app deployment, patch management, and Zero-Touch Deployment strategies
Skilled in enforcing security policies (FileVault, firewall, password protocols) and managing compliance
Proficient in advanced macOS troubleshooting, scripting (Bash, Python, AppleScript), and remote support
Familiar with network configuration (Wi-Fi, VPN, authentication), endpoint security, and asset tracking
Strong problem-solving, communication, and documentation skills
Experience with ITSM tools for ticketing and automation workflows

Preferred Certifications:
Jamf 200 or 300
Apple Certified Support Professional (ACSP) or equivalent

If you're passionate about Mac technologies, customer service, and continuous learning, we’d love to hear from you! < r>
What we offer
At Talent Outsourcing Channel Solutions, we value our employees and strive to create a supportive and rewarding work environment. We offer competitive salaries, opportunities for career development, and a range of benefits to support your overall well-being. Join our team and be a part of our continued success!

Apply now for the MAC Information Technology Support role and be part of our dynamic, forward-thinking team!
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Information Technology Officer II

National Capital Region, National Capital Region Civil Service Commission

Posted 16 days ago

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Job Summary:
The Information Technology Officer II provides technical leadership and direct support to the Office of Commissioner Pangulayan in the planning, implementation, monitoring, and maintenance of digital systems, information infrastructure, and communication tools. The position ensures the seamless integration of IT solutions to enhance efficiency, policy research, data security, and stakeholder engagement within the Commissioner's Office. br>Duties and Responsibilities:
IT Systems Support and Maintenance

Ensure the operational efficiency of computers, software, and other IT equipment within the Commissioner’s Office. < r>Manage file storage systems, backup, and retrieval of digital documents for the Commissioner and Office staff.
Digital Communication and Workflow Automation
Implement and manage secure email systems, shared drives, and collaboration platforms (e.g., MS Teams, Google Workspace).
Recommend and deploy digital tools to streamline workflows, document routing, and communication within the office and with external stakeholders.

Policy Research Support and Data Management
Provide IT support for data analytics, visualization, and digitization of policy-related data, research, and reports.
Assist in compiling, organizing, and presenting data relevant to decision-making, program implementation, or oversight.
Cybersecurity and Data Privacy
Apply information security protocols and data privacy safeguards, especially for confidential and sensitive documents handled by the Commissioner’s Office. < r>Monitor potential risks and ensure compliance with the Data Privacy Act and CSC security standards.

IT Advisory and Coordination
Serve as liaison with the Commission’s central MISD (Management Information Systems Division) for technology upgrades, troubleshooting, and coordination of agency-wide digital initiatives. < r>Advise the Commissioner on IT-related concerns that may affect office productivity or public service delivery.
Support to Special Projects and Presentations
Provide technical support for webinars, public engagements, and internal briefings involving the Commissioner.
Design and prepare presentations, infographics, and multimedia materials as required.

Minimum Qualification Standards (Per CSC Rules):
Education: Bachelor’s degree relevant to the job < r>Experience: 3 years of relevant experience
Training: 16 hours of relevant training
Eligibility: Career Service (Professional) / Second Level Eligibility

Preferred Competencies:
Strong knowledge of IT support tools and systems administration
Familiarity with cybersecurity and data privacy practices in government
Ability to work under pressure and manage multiple tasks in a policy-oriented environment
Strong communication and coordination skills
Familiarity with CSC rules, operations, and digital transformation initiatives
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Software Engineer - Information Technology

Procter & Gamble

Posted 5 days ago

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Job Location
Taguig City
Job Description
Information Technology (IT) at Procter & Gamble is where business, innovation and technology integrate to build a competitive advantage for P&G. Our mission is clear -- you deliver IT to help P&G win with consumers.
Do you love implementing continuous improvement in IT solutions to drive efficiency and agility in meeting ever-changing business need? Then this job might be for you!
An IT Software Engineer is responsible for systematic, disciplined and quantifiable approach to the development, operations and maintenance of software. They manage product backlogs to drive technical improvements, and create efficiencies in operations by implementing scaled and sustainable capabilities.
Responsibilities:
+ Leads the engineering, quality assurance, and release management of the solutions to meet business and technical requirements
+ Deliver incremental code changes frequently and reliably by leveraging development and operations practices, continuous integration and continuous delivery (CI/CD) tools, and agile methodology
+ Streamline and automate software development lifecycle
+ Leads and continuously improves end-to-end service delivery including vendor governance for a Service or CBP on regional or global level or for a small application platform. Ensures operational excellence.
+ Define, build and manage the continuous integration and continuous delivery (CI/CD) stack for a given IT platform
+ Build mastery of the chosen domain and technologies for the applications that you will be managing
Job Qualifications
Information Technology candidates must demonstrate strong leadership in the application of technical mastery to drive business results.
We are looking for candidates who possess the following core qualities:
+ Fresh graduates with Bachelor's degree in related field such as Engineering, Information Technology and Computer Science discipline; Or Professionals with up to 3 years experience at most.
+ Demonstrates a balance of business understanding and technical skills. Comfortable working with the technology hands-on if needed.
+ Excellent written and verbal communication skills with the ability to influence others to take action by dissecting complex technical concepts into digestible ideas appropriate for the audience.
+ Ability to engage with senior leaders on technology decision discussions related to business value and the end-to-end IT lifecycle.
+ Exhibits a passion for IT, technology and innovation, continually takes initiative to update and improve one's own skillsets to stay relevant as IT evolves.
+ Understands the core project management discipline, and is able to lead and execute one or multiple projects at a time with fiscal discipline and operational excellence.
+ Must be willing to travel to other countries, collaborate with people from different cultures, and work with teams from different time zones.
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.
We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
Job Schedule
Full time
Job Number
R000136036
Job Segmentation
Recent Grads/Entry Level (Job Segmentation)
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Software Developer - Information Technology

Procter & Gamble

Posted 24 days ago

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Job Location
Taguig City
Job Description
Information Technology (IT) at Procter & Gamble is where we integrate business, innovation and technology to build a competitive advantage for the company. Our mission is clear -- we deliver IT to help P&G win with consumers.
Do you love executing system changes that drives efficiency and agility in meeting ever-changing business need? Then this job might be for you!
An IT Software Developer is a non-manager position responsible for systematic and disciplined development and maintenance of software. They execute product backlogs to drive technical improvements.
Responsibilities:
+ Deliver incremental code changes frequently and reliably by leveraging development and operations practices, continuous integration and continuous delivery (CI/CD) tools, and agile methodology
+ Streamline and automate software development lifecycle
+ Build defined continuous integration and continuous delivery (CI/CD) stack for a given IT platform
+ Build mastery of the chosen domain and technologies for the applications that you will be managing
Job Qualifications
Information Technology candidates must demonstrate strong leadership in the application of technical mastery to drive business results.
We are looking for candidates who possess the following core qualities:
+ Fresh graduates with Bachelor's degree in related field such as Information Technology and Computer Science courses; or professionals with up to 3 years experience at most.
+ Demonstrates a balance of business understanding and technical skills, mainly working hands-on with the technology
+ Proficient written and verbal communication skills to effectively collaborate with end users and stakeholders
+ Exhibits a passion for technology, continually takes initiative to update and improve one's own skillsets to get job done
+ Demonstrates basic operational discipline to deliver results in timely manner and of quality
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.
We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
Job Schedule
Full time
Job Number
R000116014
Job Segmentation
Recent Grads/Entry Level (Job Segmentation)
This advertiser has chosen not to accept applicants from your region.

Professional Mechanical Engineer - Urgent

Batangas, Batangas ICareerup,Inc.

Posted 23 days ago

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Job Description

Qualifications:
-Graduate of Mechanical Engineering with a Professional Mechanical Engineering license br>-With at least 6 years of working experience related to the Facility Operation/Maintenance and Construction/Project Management
-With knowledge in legal compliance, mechanical system design, root cause analysis, and Facility Operation/Maintenance, and Construction/Project Management

Location: FPIP Santo Tomas Batangas

With shuttle provided (BATANGAS AND LAGUNA)
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