197 Seller Central jobs in the Philippines

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

Client Specific Tasks:

• Respond to Customer Inquiries: Handle customer inquiries promptly via phone or email. Provide customer accurate information about shipments, delivery status, and any issues.
• Issue Resolution: Proactively address customer concerns related to delays, damages, or other logistics challenges. Collaborate with internal teams to find solutions.
• Order Tracking: Monitor shipments, track progress, update customers on real-time status and send customers weekly order reports. This will include the use of Cargowise software and online tracking platforms.
• Account Management: Maintain rate cards and assist in new quotes for an array of customers. Keep detailed and up-to-date records of customer requirements, complaints, and resolutions.
• Build Relationships: Foster strong relationships with clients, carriers, overseas agents.
• Continuous Improvement: Identify areas for process improvement and contribute to enhancing our customer service procedures.

Requirements

• Minimum of 2 years in customer service/account management in freight forwarding.
• Excellent verbal and written communication skills.
• Ability to think on your feet and find creative solutions.
• Accuracy in handling documentation and tracking information.
• Collaborate effectively with colleagues across departments.
• Experience with CargoWise software and proficient in advanced Excel functionalities.
• Must be amenable to work on site in Ortigas Pasig and Cubao
• Must be amenable to work in any shift schedule
• Can start ASAP

Employment Type: Full-Time Employment Work Setup: Onsite onboarding for two to four weeks, followed by a transition to a remote setup.

Work Schedule: Night Shift (Following Pacific U.S. Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: 35,000 to 45,000 PHP/Monthly

Job Description

Our client is seeking a proactive and highly organized Project Client Liaison to serve as the critical link between their Sales and Production teams. This role ensures that client expectations are communicated clearly, production milestones are met, and project updates flow smoothly between all stakeholders.

The ideal candidate is an excellent communicator, skilled at managing timelines, and thrives in a fast-paced environment where adaptability and follow-through are key.

Duties and Responsibilities:

• Act as the primary point of contact between the client, Sales team, and Production team
• Translate client requests into actionable tasks and deliverables for the Production team
• Monitor project timelines and deliverables to ensure deadlines are met
• Schedule and facilitate internal and client-facing meetings
• Track scope changes and ensure all adjustments are communicated, documented, and approved
• Anticipate and flag potential delays, bottlenecks, or misalignments between client expectations and production bandwidth
• Ensure that all stakeholders are aligned and updated on progress through regular status reports or check-ins
• Coordinate task assignment and follow-ups with the appropriate team members
• Assist in maintaining documentation, project tracking systems, and communication logs

Job Requirements:

• Bachelor's degree of any related field
• 2-4 years of experience in project coordination, account management, or client-facing roles
• Excellent written and verbal English communication skills
• Strong organizational skills and attention to detail
• Demonstrated ability to manage multiple projects simultaneously and adapt to shifting priorities
• Experience working with US based clients
• Familiarity with project management tools (e.g., Trello, Asana, , or similar)
• Ability to work independently while collaborating effectively with remote teams

What we're looking for:

• Clear and professional phone presence
• Organized and detail-oriented; able to manage multiple tasks and deadlines without dropping the ball
• Self-starter who's comfortable working independently and taking initiative
• Able to anticipate needs and adapt to changing priorities
• Calm under pressure and solution-oriented when faced with challenges
• Passionate for learning and professional growth, and someone who is not afraid to ask questions and be open to learning.

What benefits await you by joining Intelassist?

• Global career advancement and networking opportunities.
• Access to both virtual and on-site intensive courses for career and personal development enhancement.
• Monetary rewards for successful referrals that are hired.
• Guaranteed weekends off and a total of 20 paid leave days upon regularization.
• Collaborative work environment
• Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness.

WHY INTELASSIST?We grow together. We value your effort. We aim to empower you.

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Bachelor's degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino
• La Union/Dagupan based employees

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications

• Bachelor's degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino
• Tarlac based employees

The
Account Management Officer
monitors daily post-booking related activities of assigned accounts to ensure all transactions received are processed in a timely manner

Duties And Responsibilities

• Supervises performance and productivity of assigned Maintenance Support Associates (MSA) to ensure completion and timely delivery of transaction requests
• Reviews and approves deliverables prepared by MSAs according to Bank standards and internal policies to ensure alignment with the Unit's target
• Handles and reviews complex/critical post-booking accounts for immediate reconciliation and correction.
• Ensures all post-booking transactions and requests are attended and completed through validation of all routed requests in CAMS or email as well as reviewing the excel monitoring file recording all daily requests received and monitor if they are within target turnaround time and meet the sigma level set by management
• Coordinates with Customer Service Management Team on account handling depending on their communication and agreement with the client. Example of which is if the client wants to partially pay their loan account. Depending on the agreement with the client, payment could be applied to the principal only or could be an advance interest payment only or could be half of which will be a principal payment and half as advance interest payment.
• Reports directly to Account Maintenance Management Department Head and suggest strategies to be implemented within their assigned team/cluster.

Qualifications

• Graduate of any 4-year course
• At least 2 years' work experience in the financial services industry
• Good people management and interpersonal skills, strong in oral and written communication, and process oriented.
• High proficiency in MS Office, MS Powerpoint, MS Excel.

At RUSH, we believe that the strongest relationships are built on relevant and valuable experiences.

We are on a mission to help businesses create lasting connections and exceptional experiences for their customers. In keeping with our promise, we are seeking to build a team of talented individuals to help build top-notch ready-made digital solutions that enable businesses to meet their customers at every stage of the customer lifecycle.

We are in search of an experienced
Account Management Specialist

who will be responsible for managing medium and large enterprise accounts, ensuring overall client success across subscriptions, renewals, upsells, upgrades, and downgrades. This role involves building and nurturing strong, long-term relationships with key stakeholders, understanding their business needs, and proactively delivering solutions that drive client satisfaction, retention, and growth.

Beyond managing existing accounts, he/she will actively pitch and close new business opportunities generated through resellers, partners, and sales channels. He/She will work closely with marketing, sales, and channel teams to qualify leads, create customized proposals, and close deals that align with both client objectives and company strategy.

Serving as a strategic bridge between clients and internal teams—including product, operations, support, finance, and legal—this role will ensure clear communication, smooth onboarding, and issue resolution. He/She will help clients maximize the value of their partnership, contributing to long-term revenue growth and stronger client loyalty.

This role is commercially driven, solutions-oriented, and able to balance relationship management with sales execution.

Salary:

Php 30,000

Basic Qualifications

> Academic Background:

A Bachelor's Degree in Marketing, Business, IT or any related field.

> Relevant Work Experience

: Preferably 1 to 3 years of experience in sales, account management, and/or customer management

> Skills and Knowledge:

• Communicate clearly, confidently, and professionally in both written and verbal forms when engaging with clients and internal teams.
• Build and maintain strong, trust-based relationships with clients to support long-term partnerships.
• Identify opportunities to upsell and cross-sell products and services that align with client needs and business goals.
• Address client concerns with urgency and deliver practical, long-term solutions.
• Manage multiple client accounts effectively, meeting deadlines and balancing competing priorities without compromising quality.
• Demonstrate a strong understanding of clients' industries, operations, and how our solutions drive value.
• Collaborate closely with internal teams including Sales, Product, Operations, and Finance to deliver a unified client experience.
• Maintain accurate records of client interactions, commitments, contract details, and preferences
• Adapt to evolving client requirements, internal changes, or market dynamics with resilience and professionalism.
• Utilize CRM tools, reporting dashboards, and standard office applications (e.g., Excel, PowerPoint) for account tracking and reporting.

Duties and Responsibilities:

• Manage medium to large enterprise accounts by understanding client needs, building strong, long-term relationships, and clearly communicating the value and benefits of our products and services.
• Coordinate with internal teams to ensure client requirements are met efficiently and effectively.
• Gather, analyze, and study client data and behavior to identify opportunities for upselling, cross-selling, and improving client satisfaction.
• Provide market feedback on our solutions, pricing, promotions, and competitive position to help refine commercial strategies.
• Stay updated on industry trends, competitor activities, and market dynamics; proactively recommend adjustments to market approach and strategy as needed.
• Develop deep knowledge of the company's products and services to confidently support clients, including providing assistance with basic troubleshooting.
• Identify and pursue upsell and cross-sell opportunities within the existing client base; build and maintain a strong upselling pipeline and ensure timely closure of new revenue opportunities.
• Drive revenue growth from existing clients while managing and preventing churn through proactive engagement and value delivery.
• Prepare and submit accurate, timely reports and updates via HubSpot (or equivalent CRM tools) to track activities, pipeline progress, and client status.

EMPLOYMENT APPLICATION DISCLAIMER:

I certify that the information provided in this application is correct to the best of my knowledge. I understand that falsifying information is grounds for non-acceptance of the application or for discharge should I be hired.

I authorize the company to conduct background checks and contact my previous employers or other character references to verify the information provided in my application documents.

I also allow the organization to use my application for other vacant positions within their company considering that those are still aligned with my qualifications.

In consideration of my employment, I agree to abide by the rules and regulations of the company which may be changed, withdrawn, or interpreted at any time without prior notice.

Be part of our growing TEAM

We are looking for goal-oriented individuals to fill in the Account Management Officer

The Account Management Officer oversees the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The ideal candidate will be apt to build strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.

Duties and Responsibilities:

• Acquire a thorough understanding of customers needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualifications:

• Candidate must possess at least Bachelor's/College Degree in Business Administration, Management, Commerce, Marketing or equivalent.
• With at least 6 months of working experience in the related field is an advantage but not required.
• Applicants from different industries are encouraged to apply.
• Fresh graduates are welcome to apply.
• Experience in sales and providing solutions based on customer needs
• Excellent communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent organizational skills
• Fast learner in dealing with a fast-paced industry is a must
• Ability in problem-solving and negotiation
• Willing to work in Pasig City

VALUCARE provides our employees with a total rewards package, which includes competitive market benefits:

• Guaranteed leave benefits on your first day
• Guaranteed HMO on your first day
• Performance based bonus
• Life Insurance Coverage
• Health care benefit coverage up to 3 dependents
• Retirement benefits
• Annual Salary Increase
• Birthday Leave
• Profit Sharing
• Uniform Benefit
• Medicine Allowance
• Vitamins Allowance

In VALUCARE, we promote an environment that allows everyone to be at their best and explore their creativity.

Location:

Philippines

Department: Sales, Business Development & Strategy

Location: Philippines

Job Description

The role

As a Key Account Manager (KAM), you will be responsible for driving the growth and success of your assigned seller portfolio. You will develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires you to combine operational excellence with a strategic mindset, leveraging industry insights, sales analysis, and business planning to optimize seller performance and drive measurable growth.

Key Tasks & Responsibilities

• Account Management: Own the overall business performance and be the main point of contact of your assigned sellers. Ensure growth in sales, orders, and buyers by managing and developing key accounts through targeted strategies and initiatives. Help sellers meet objectives while taking into consideration the platform's priorities.
• Sales & Marketing: Drive assortment expansion, adoption of key mechanics, tools, and solutions, and joint business planning with sellers. Develop and implement tailored marketing and sales strategies to boost visibility and performance on the platform.
• Operational Excellence: Collaborate with internal teams (e.g., platform operations, campaigns, logistics, finance) to meet growth objectives such as DAU, conversion rate, and on-time shipping performance. Ensure smooth operational processes and timely fulfillment.
• Strategic Leadership: Lead negotiations, manage relationships, and facilitate the execution of campaigns and tools that engage sellers. Take ownership of category performance and stay on top of emerging trends, using industry knowledge and insights to advise sellers on how to optimize their business.
• Analytics & Reporting: Utilize data and analytics to identify trends, opportunities, and areas of improvement. Provide actionable insights to sellers to optimize their performance on the platform

Job Requirements

Qualifications & Skills

• At minimum, a Bachelor's Degree. Prior experience in e-commerce, sales, account management, retail (online or offline) and/or business development is an advantage.
• Strong understanding or relevant experience to the industry/category is preferred, with the ability to use market knowledge and industry insights to drive strategy and decision-making.
• Has a track record of delivering results, successful negotiations, problem solving, as well as effective relationship and stakeholder management.
• Open to change and resilient, adaptable and can navigate changing account ownership assignments and business priorities.
• Highly analytical with strong business acumen; able to assess performance data and apply insights to improve outcomes.
• Entrepreneurial, acting as the owner of the business. Self-driven and motivated to drive impact and create value.
• Has a growth and learning mindset, with strong communication skills (both verbal and written). Proficiency in Mandarin is a plus.