11 Security Sme jobs in the Philippines

The Subject Matter Expert has extensive knowledge and specialization of Record to Report process(es). Provides organizational support for daily operations, delegation and review of work, delivers training, technical and/or operational guidance to others, when needed, under limited supervision of the Supervisor.
**Responsibilities:**
+ Provide support in R2R operations (including review & approval of transactions and reports) formore complex transactions or as back up during handover/stabilization of newly migrated entities.
+ Identify process improvement areas, initiate and ensure that assigned projects/initiatives are completed on time with quality results
+ Ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
+ Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
+ Contribute (as member of the leadership team) in the overall management and development of the R2R Tower, including the successful achievement of its goals and objectives
+ Perform internal controls review and complete documentation in accordance if iPace requirements
+ Point of contact for audit requirements and queries
+ Update SOPs based on changes in processes.
**Qualifications:**
+ Graduate of Bachelor's degree preferred in Accounting or Finance
+ Certified Public Accountant (CPA) license preferred
+ Finance and Accounting Experience with solid exposure in:
-- General Ledger
-- Intercompany Accounting
-- Fixed Assets Accounting
-- Month-end closing
-- Reconciliation, Reports and consolidation
-- Lease accounting
+ Had previous exposure in handling and managing transitions and/or projects for process improvement
+ With proven results and past successes in crisis management, process improvements, and stakeholder management
+ Proficient in MS Office products
+ Minimum of 4 years up to 6 years working experience in Record to Report
+ Knowledge in SAP System and experience in Shared Services Center/BPO
+ Experience in process migration, is a plus.
+ Effective communication skills, both written and spoken English

**Introduction**
Ready to help build IBM's biggest asset - its talent? As a Recruitment Professional, you will be responsible for driving the optimization and improvement of business processes, leveraging in-depth knowledge and expertise in relevant processes. This role plays a critical part in enhancing operational efficiency, promoting continuous improvement, and ensuring alignment with center strategies and industry best practices.
**Your role and responsibilities**
1. Global Sales Engagement
* Solution steady-state FTEs for new deals, reviewing Service Of Work (SOW) and Service Level Agreements (SLA).
* Oversee Request for Proposals (RFPs) and Request for Information (RFI) processes.
* Conduct due diligence for potential clients.
* Participate and represent the company in client oral presentations and workshops.
* Offer process consultancy services to clients.
* SDM refresh and review.
2. Analytics Design and Insights
* Design analytics to derive meaningful insights from data.
* Support in the design of dashboards, determining relevant data points and metrics.
* Coordinate with the Continuous Improvement (CI) team to address process issues and facilitate enhancements.
3. Steady-State Support
* Partner with account leaders to keep existing DTPs updated in line with the latest Gold Standard DTPs.
* Review Project Change Requests (PCRs) for existing and additional scope, identifying risks, watchouts, and required changes to process design.
* Lead Root Cause Analysis (RCA) reviews for SLA misses and Data Privacy Incidents (DPI).
4. Transformation Support
* Identify and implement CTO opportunities within processes.
* Partner with the delivery teams to meet DWE targets and strategies.
* Promote and apply Agile methodologies for process improvements.
* Gain eminence and implement ICAs and AI thru the use of IBM assets.
5. Transition Support
* Align transitioned processes with established process standards.
* Review Scope of Work and provide process guidance during Knowledge Transfers.
* Create process documentation.
* Lead and manage the KT process, including creating a KT and Knowledge Cascade (KC) plan.
* Oversee User Acceptance Testing (UAT) and prepare test plans, scenarios, and scripts for SCRT.
* Review Taxonomy for Time Volume Capture (TVC).
6. Process Maturity Assessment
* Evaluate and assess the maturity level of current business processes.
7. Year-End Project Management
* Manage annual year-end project activities for Payroll.
* Manage annual activities for all other processes.
8. Training Curriculum Development:
* Design process-specific training curriculum/ materials and certification requirements to specific accounts.
9. Critsit Support
* Participate in Critsit activities as needed.
Other Responsibilities:
* Assist in the review of ILC taxonomy.
* Contribute to General Artificial Intelligence (GenAI) initiatives and projects.
* Creation of MPHRO content
**Required technical and professional expertise**
* Relevant skills and experience in BPO or similar industry
* Strong analytical and strategic thinking skills
* Ability to work in a fast-paced environment and prioritize multiple tasks and projects
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Responsible for providing support to a team of VOB Representatives, working to ensure timely and accurate resolution of accounts by verifying eligibility and coverage, reviewing documents, initiating and following up authorizations, updating and correcting patients' insurance information.
Co-manages volume and ensures that turnaround time is achieved day in and day out and is also responsible for the Team's performance and development.
**Key Areas of Accountability:**
1. Co-training, and preparing VOB representatives to handle verification of benefits tasks and solving authorization and date-of-service issues by utilizing the available tools and following the eligibility methods of different insurances.
2. Preparing reports and analyzing data to assist management as they determine the campaign's goals. Including daily task assignments, task rotation and movement, SLA monitoring and rush requests completion.
3. Assist in identifying operational issues, including escalation of critical items to their immediate Supervisors/Managers and onshore counterparts; Determining trends and suggesting possible improvements in process and system/tools.
4. Monitoring and evaluating agent performance, specifically on efficiency and quality of output, providing learning or coaching opportunities.
5. Ability to adapt to and work with the different tools and systems used to carry out duties and responsibilities; Adapts to and demonstrates the ability to deal with frequent changes in the work environment.
6. Promotes companies culture by ensuring agents understand and comply with the program's objectives, mission statements, performance standards, and policies; Ensure team compliance to regulations, observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA).
7. Working with other SME and management team members to support agents and ensure clients satisfaction.
8. Other Subject matter experts' duties as assigned.
**Communication Skills:**
- Excellent interpersonal skills
- Detailed & Team Oriented
- Professional communication & Writing Organization/Time Management Skills
**Competencies required:**
- Fostering Teamwork
- Commitment to Job Deliverables
- Decision making
- Attention to Details
- Attention to Communication
- Customer Orientation
- Analytical Thinking
- Leadership
- Trustworthiness and Ethics
- Problem Solving
- Technical Expertise
- Managing Change
- Managing Performance
- Adaptability
- Initiative
- Interpersonal Skills
- Thoroughness
- Self Confidence
- Stress Management
- Personal Credibility
- Flexibility
**Minimum Qualification:**
- College diploma or equivalent, but more education, especially in management or healthcare, is preferred.
- Minimum of 2 years of experience in healthcare accounts (preferably with strong background for Verification of Benefits and Authorization process)
- Customer service, or supervisory experience may be required.
- Proficiency with technology, especially computers, software applications, and phone systems.
- Exceptional verbal and written communication skills.
- Strong understanding of company products, policies, and services.
- Ability to coach, train, and motivate employees and evaluate their performance.
- Excellent problem solving, leadership, and customer service skills.
- Analytical, efficient, and thorough.
- Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
Roles and Responsibilities:
Solutions support for establishing Statement of Work (SOW) and related Service Level Agreement (SLA), determine potential process improvement & transformation opportunities and FTE identification. Participate in Client Orals and Workshops.
Participate in Transition/Migration through developing L1/L2/L3 process maps, lead and engage client discussions to agree on final solution, scope of work/process design and tools to be used.
Monitor Knowledge Transfer (KT) progress and ensure that topics will be revalidated against SOW and identify potential gaps. Work closely with operations and Transition Manager (TM) to ensure smooth migration.
You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
Performs data & process analysis, due diligence and compare it against industry benchmark to assess operation's current maturity. Identify opportunities for improvement either through process reengineering, transformation or implementation of automation or tools.
Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team
Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client
Provide Operational support during critical situation -
- You are expected to quickly resolved issues and come up with Root Cause Analysis
- Be able to Develop and Offer Solutions/Alternatives /Best Practices
- Work with Delivery Leader to develop a service recovery plan with timelines
- Present the plan to customers to restore confidence.
- Be involved in the Service Recovery process, supporting Delivery leaders.
**Required technical and professional expertise**
Required Technical Expertise:
* Experience of 7+ years of experience in Finance domain and preferably in a BPO environment
* Validated skills and experience in handling various aspects of Order to Cash (Order Management, Billing and Invoicing, Accounts Receivable management including Credit & Collections, Deductions and Disputes, Cash Application and Reconciliation, Reporting and Analytics)
* Prior Exposure in having implement ERP or tools in F&A environment
* Ability to exponent and engage multiple customers across the globe and handle critical issues
* Focus on implementation - essential for delivery as per SLAs/ SOW
* Extensive Experience in Maturity Assessment Process
* Prior exposure to Solutions and Process Transition/Migration
**Preferred technical and professional experience**
Preferred Technical Expertise:
- Graduate of any Finance or Business course.
- Proven experience in end to end Order to Cash process.
- Ability to influence people internal/external customers, Operations and Finance partners
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
Roles and Responsibilities:
Solutions support for establishing Statement of Work (SOW) and related Service Level Agreement (SLA), determine potential process improvement & transformation opportunities and FTE identification. Participate in Client Orals and Workshops.
Participate in Transition/Migration through developing L1/L2/L3 process maps, lead and engage client discussions to agree on final solution, scope of work/process design and tools to be used.
Monitor Knowledge Transfer (KT) progress and ensure that topics will be revalidated against SOW and identify potential gaps. Work closely with operations and Transition Manager (TM) to ensure smooth migration.
You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
Performs data & process analysis, due diligence and compare it against industry benchmark to assess operation's current maturity. Identify opportunities for improvement either through process reengineering, transformation or implementation of automation or tools.
Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team
Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client
Provide Operational support during critical situation -
- You are expected to quickly resolved issues and come up with Root Cause Analysis
- Be able to Develop and Offer Solutions/Alternatives /Best Practices
- Work with Delivery Leader to develop a service recovery plan with timelines
- Present the plan to customers to restore confidence.
- Be involved in the Service Recovery process, supporting Delivery leaders.
**Required technical and professional expertise**
> Prior Exposure on ERP or tools in F&A environment
> Ability to exponent and engage multiple customers across the globe and handle critical issues
> Focus on implementation - essential for delivery as per SLAs/ SOW
> Ability to create and present dashboard and prepare data analysis to be used for decision making
> Excellent Communicator to Clients and to Team
Preferred Technical Skills:
> Proven experience in end to end Records to Analyze process. In depth process knowledge in central finance reporting, management reporting and reports
> Ability to influence people internal/external customers, Operations and Finance partners
> Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
> Intuitive individual with an ability to manage change and proven time management
> Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
> Up-to-date technical knowledge by attending educational workshops, reviewing publications
> With at least 7 years of managerial experience and with deep understanding of RTA Operations in the BPO environment
> Experience in managing more than 50 headcounts in a multi-functional team or department.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Position: SME - FINRA 6/7 Licensed
br>Account: CSR Insurance Account (Requires FINRA Series 6 or 7 License)

Qualifications:

Completed at least 2 years of college education, with no pending subjects
Hold an active or expired FINRA Series 6 or 7 license (company will support license renewal)
Willing to work night shifts on a rotating schedule
At least 1 year of relevant experience
Willing to work onsite in Taguig
Excellent verbal and written communication skills in English
Available to start immediately
Responsibilities:

SME Operations for FINRA: Possess experience in people management and leadership within FINRA-related processes

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**Job Brief**
The primary function is to perform advisory and assurance projects of Audit Services Group (ASG) focused on IT, information security and data privacy risks. ASG is responsible for evaluating the adequacy and effectiveness of the company's systems of internal controls that guide company activities toward accomplishing key business objectives.
**Duties and Responsibilities**
+ Participate in planning, scoping and execution of risk-based IT, information security, and data privacy assurance and advisory projects in accordance with the Institute of Internal Auditors (IIA) and ASG standards
+ Perform test of design and operating effectiveness of controls
+ Effectively communicate audit results to management
+ Work with stakeholders to develop actions plans that address root cause of findings
+ Anticipate the impact of new technologies and strategic initiatives of the Company on its information security and privacy risk profile
+ Demonstrate up-to-date knowledge in information security and privacy and apply this to the development, execution and improvement of audit programs and recommendations
+ Develop and maintain productive working relationships with stakeholders, while maintaining independence and objectivity.
+ Contribute to various department initiatives to streamline processes, improve stakeholder experience, and increase productivity.
+ Contribute specialized expertise to different assigned projects and may provide key updates to Project Lead and Manager.
**Qualifications**
**Minimum Requirements**
+ Bachelor's degree in management information systems, computer science, accounting, finance, or other IT related fields is required
+ 2-4 years of IT auditing, technology, information security, privacy or other relevant work experience is required
+ Must have strong verbal and written communication skills; fluency in English is required
+ Knowledge of auditing cloud services, encryption technology, mobile technology, application security, software development methodologies, and common security frameworks preferred
+ Ability to travel up to 30% including international travel (valid passport required)
+ Professional certifications (e.g., CIA, CISA, CISSP) are preferred
**Additional Information**
Shift schedule: Morning shift (9AM to 6PM)
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10134928
**Business Line:** Geography OH
**Business Group:** DCS
**Strategic Business Unit:** GBS
**Career Area:** Finance
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Global Business Services - Philippines ROHQ

Position Overview:
As a Security Architect, you will engage across various domains within information security, focusing on: br>Evaluating and auditing existing security controls and solutions.
Designing and implementing new security measures.
Providing expert counsel within the department and beyond.
Assisting in the design and optimization of our SIEM/MDR solutions.
Conducting risk assessments for infrastructure, applications, and vendors.

Qualifications:
Bachelor's degree in any field; degrees in Information Security, Computer Science, or Software Engineering preferred but not mandatory.
Certifications such as Azure Architect, Azure Security, OSCP, OSEP, CISSP, Security+, ISO 27001, CISM, or CRISC are advantageous but not required.
Excellent English communication skills.
Knowledge in areas such as:
Risk Management
Third-Party Risk Management
Control Management
Security Frameworks (ISO 27001/27002/27005, NIST 800-53, NIST CSF)
Policy and Procedure Development
Infrastructure and Cloud Security (Azure)
MDR/SIEM/Log Analytics
Incident Response
Vulnerability and Penetration Testing
Identity and Access Management (IAM)
Technical Security and Risk Assessments
Disaster Recovery Planning
Willingness to engage with the CISO on professional matters.

Job Scope:
To manage all RX security assessments and play a key part in ensuring RX's security compliance optimization. Monitor assessments while ensuring that Reed Exhibitions internal systems are compliant with RELX and industry standards. Proactively manage the third-party risk assessments, compliance evidence gathering of their IT services, infrastructure, applications and relevant services against their Security policies and related frameworks. Training and development will be provided in all areas of the role as required.
Key Responsibilities:
Security Assessment Management
+ Serve as an advanced technical advisor for third-party assessments, providing detailed security insights and solutions.
+ Perform in-depth security reviews and risk assessments for new and existing third-party vendors, ensuring compliance with organizational and regulatory requirements.
+ Demonstrate advanced knowledge in RELX security compliance policies and procedures.
+ Stay current with updates and developments in security standards such as OWASP Top 10, ISO27001, and SOC 2, and ensure their proper implementation across the organization.
+ Develop and deliver training and awareness on security policies and standards to business units.
+ Gain in-depth knowledge of the organization's major infrastructure security controls, ensuring they align with RELX Policies and Standards, industry best practices, and regulatory requirements.
+ Coordinate with technology/service owners and business owners to conduct annual security audits, vulnerability assessments, and penetration tests where applicable.
+ Work collaboratively within all business areas and key stakeholders to ensure the review and approach of all security governance, risk, and compliance scope is appropriate and proactive.
+ Ensure continuous monitoring and reporting of compliance and risk status against NIST2.0, RELX Framework, ISO27001, SOC2, PCI DSS, regional and global regulations, and all other relevant standards.
+ Support internal and external audits by providing detailed documentation and evidence of security controls and practices.
+ Perform RX Business Unit and Third-Party security audits according to the CISO office strategic plan and produce detailed documentation and evidence against security controls and practices tested.
+ Act as a point of escalation for security-related incidents, providing advanced security support and guidance to Level I Analysts and other team members.
+ Provide regular updates and at least monthly metric reports to senior management on security compliance and risk posture.
+ Escalation of high impact security issues to Security Compliance Manager.
Ideal candidate profile:
Technical Skills:
+ Bachelor's Degree holder.
+ Background in IT, compliance, and/or information security.
+ Ability to work across all levels of seniority within business teams to drive a working partnership.
+ Strong analytical and critical thinking skills.
+ Understanding of industry standards for IT security (e.g., ISO27001/2, SOC 2, PCI DSS).
+ Basic understanding of IT security applications (e.g., firewalls, intrusion detection, virus protection).
+ Understanding of IT security testing and vulnerability management, and Threat Modeling.
+ Understanding in Cloud Environment (e.g., AWS, Azure or GCP)
+ Understanding of Service Level Management.
+ Desired understanding of OneTrust portal or Similar.
+ With CompTIA Security+ or Similar or Higher.
Personal Skills:
+ Ability to work across all levels of seniority within the organization and suppliers to drive a working partnership.
+ Good communication skills at all levels, both oral and written.
+ Good interpersonal skills.
+ Ability to produce effective influence and persuasive arguments in support of security assessment process goals.
+ Highly driven and self-motivated individuals.
+ Skilled in project management and able to work independently in a fast-paced environment.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.