239 Second Shift jobs in the Philippines
Customer Service Representative / Day Shift / Work From Home
Posted 4 days ago
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Position: Customer Service Representative
Work setup & shift: Work From Home | Dayshift
Why join us?
You'll have:
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a Customer Service Representative, you will:
Handling inbound and outbound calls
De-escalate situations involving dissatisfied clients Ensuring daily client report is sent on time and correct
Offering patient assistance and support
Guide callers through troubleshooting
Supporting the firm's compliances and protocols
Collaborates with other departments as needed to resolve customer issues
What You Need:
Non-negotiables
College Level
Experience in collections and/or debt recovery is highly valued
Must have strong communication both written and verbal.
Great active listening skills
A patient and empathic attitude.
Strong time management and organizational skills.
Preferred Skills:
Comfortable working in a fast-paced environment.
Computer literacy (MS Word, Excel, Google Spreadsheets)
Adaptability and flexibility.
Exceptional interpersonal skills.
Must be good at multi-tasking.
Accountant - GY Shift - Work On Site - Alabang or QC
Posted today
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The primary responsibility of this position is to manage large data reconciliations, Subledger (SL) and General Ledger (GL) accounts, bank reconciliations, GL entries, and credit card transactions. The position will also be required to prepare entries by compiling and analyzing account information, providing financial information to clients by researching and analyzing data, and preparing reports. The ideal candidate will possess strong analytical skills, a keen eye for detail, and a deep understanding of accounting principles. This role will play a crucial part in maintaining the financial integrity of our organization and ensuring compliance with internal controls and regulations.
Core duties and responsibilities include the following but are not meant to be all-inclusive. Other duties may be assigned.
- Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statements, and other reports.
- Substantiates financial transactions by auditing documents.
- Maintains accounting controls by preparing and recommending policies and procedures.
- Handle the reconciliation of large datasets from various sources, ensuring data accuracy and consistency.
- Utilize data analysis tools to identify discrepancies and reconcile data points effectively.
- Perform daily, weekly, and monthly reconciliation of credit card transactions.
- Investigate and resolve discrepancies, chargebacks, and unidentified transactions promptly.
- Conduct regular reconciliation between the Subledger and General Ledger accounts.
- Identify and resolve discrepancies between SL and GL balances.
- Reconciles financial discrepancies by collecting and analyzing account information.
- Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statements.
- Generate financial reports for management and stakeholders on a regular basis.
- Assist in the month-end and year-end closing processes, ensuring all necessary tasks are completed accurately and on time.
- Prepare and review financial data for reporting and audit purposes.
- Contributes to team effort by accomplishing related results as needed.
- Performs other duties as may be assigned from time to time.
Minimum Qualifications:
- Bachelor's degree in Accounting, Finance or related field
- Passed the Board/Professional Licensure Exams, but not required.
- Preferably at least 3 to 5 years of relevant accounting and audit work experience (experience in a domestic or offshore Travel Agency is a plus).
- Knowledge of the Accounting Process from recording, summarizing and financial analysis.
- Knowledge of International Financial Reporting Standards (IFRS) and US Generally Accepted Accounting Principles (US GAAP) is a plus.
- Outstanding verbal and written communication skills with proven ability to communicate effectively and proactively with internal and external customers, all management levels, team members and co-workers.
- Strong background in Financial Reporting, experience in tax and statutory compliance is a plus (US Tax Rules).
- Work experience in using ERP Systems.
- Intermediate to advance proficiency in using MS Excel.
Job Type: Full-time
Pay: Php30, Php35,000.00 per month
Benefits:
- Health insurance
Education:
- Bachelor's (Preferred)
Experience:
- Accounting: 2 years (Preferred)
License/Certification:
- CPA (Preferred)
Location:
- Alabang (Preferred)
Work Location: In person
Meetings & Events Coordinator | Work Onsite - Night Shift
Posted today
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MEETING & EVENTS COORDINATOR
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS A/AN MEETING & EVENTS COORDINATOR?
The Meeting & Events Coordinator plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.
Meeting & Events Coordinator's operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA's global operations. This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
- Collaborate with global Account Managers to source, price, and present merchandise options to clients across different regions.
- Research and recommend customized branded merchandise solutions aligned with brand strategy and client objectives
- Prepare and manage sales proposals, quotations, and cost analysis reports.
Order Management & Coordination
- Process and track global orders from initial request to final delivery, ensuring all details are accurate.
- Liaise with regional and international vendors to negotiate pricing, timelines, and product quality.
- Monitor and follow up on shipments, proactively addressing potential delays and logistical challenges.
Reporting & Data Management
- Maintain order status reports, sales records, and inventory tracking for multiple markets.
- Use Excel (Pivot Tables, VLOOKUP, etc.) to analyze order trends, profitability, and operational efficiency.
- Provide regular updates to Account Managers and leadership on order progress, challenges, and client feedback.
Collaboration & Problem-Solving
- Work with cross-functional teams, including sales, production, creative services, finance, and warehouse operations, to ensure seamless execution.
- Identify potential risks and proactively troubleshoot order fulfillment, vendor management, and client satisfaction issues.
- Adapt to changing priorities and market demands while maintaining high service standards across multiple global accounts.
WHAT ARE WE LOOKING FOR?
- 2+ years of experience in sales or sales coordination.
- EXPERIENCE in EVENT MANAGEMENT or EVENTS COORDINATION
- 2+ years of experience in account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
- Experience in customer service, vendor negotiation, or procurement is a plus.
- Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
- Strong analytical and organizational skills with high attention to detail.
- Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
- Proficient in creating reports and presentations.
- Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
- Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
- Bachelor's degree in business, Marketing, or a related field preferred but not required
CSR (Night Shift)
Posted today
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Job Description
Provides comprehensive administrative support to field-based staff of complex projects; supports Project Managers and Directors by acting as internal line managers for employees allocated to large, complex, customer-managed projects or across multiple project teams in order to shape and strengthen relationships with the client and to increase employee engagement.
Serves as the main internal contact for employees in projects from induction to separation; serves as key contact for actions for the project teams; works cross-functionally with all relevant functions (Finance, HR, HRPSC, etc.) to coordinate all aspects of service delivery; monitors and analyzes performance trends throughout a project and highlights cost implications of noted absences or sickness trends; supports month-end administration; ensures effective team administration; and keeps Project Directors up to date through reports and trackers with multiple matters and issues arising in the projects. "
Essential Functions
- To be a point of contact for all queries relating to the project, handling and addressing issues where appropriate, or else directing queries to the most appropriate contact.
- To follow processes and procedures (new employee, leaver, transfer) and work with departments (HR, Fleet, Resourcing, HR-PSC, Amex, BT etc.) to ensure effective team administration. Ensure that systems (e.g. People soft Financials, Orange Billing Manager, Eagle, People soft Expenses) are updated accordingly.
- To track levels of absence, identify sickness trends within the project and highlight cost implications as appropriate.
- To facilitate production and documentation of presentations and organize team/customer meetings, finalizing minutes in collaboration with Project Director
- To support Month end administration, ensuring daily rates are allocated to field teams along with relevant time sheet, accurately collate information in connection with the Rolling Forecast, within project deadlines. To conduct financial tracking for project revenue recognition and liaising with Management Accounts.
- To ensure all requisitions and invoices are coded correctly to ensure costs are billed to the project or passed through to the client
- To liaise with the customer, addressing issues raised or else flagging elsewhere within the business.
.
Qualifications
- Other Secondary School Qualifications required Req
- 2-5 years related experience
- Equivalent combination of education, training and experience Req
- Good verbal and written communication skills, telephone manner, team working skills, flexible attitude to work Good prioritization skills
- Willing to work in graveyard schedule
- Amenable to work in Mckinley Taguig.
Accountant (Night Shift)
Posted today
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The opportunity
Our Accounting Compliance & Reporting (ACR) team is part of our integrated tax practice and links closely into our range of taxation services including financial statement, tax, management accounting, and controllership. Our team specializes in assisting clients across the APAC region meet their statutory filing and tax obligations and providing them end-to-end accounting services.
Your key responsibilities
As an ACR FMS Associate, you will be assisting the team in EY GDS Manila and EY firms in the US region in providing bookkeeping and management accounting services for various clients. You will be expected to coordinate with GDS and onshore contacts in the timely completion of high-quality deliverables.
Skills and attributes for success
• Assist in reviewing bookkeeping and management accounting deliverables.
• Assist in reviewing and preparation of various reporting packages required on a regular basis.
• Perform data analysis, reconciliation and reporting of financial transactions.
• Design and generate financial statements, including income statements, balance sheets, and cash flow statements.
• Provide technical support and training to Staff / Associate members.
• Collaborate with internal and external auditors during audits.
• Actively establish, maintain and strengthen relationships both internally within the EY network and externally with clients.
To qualify for the role, you must have:
• Degree in Accounting or any Accounting related course
• Minimum of 1 year of relevant practical finance and accounting
• Good English communication skills (both written and verbal)
• Knowledgeable in basic Microsoft office applications such as Excel, Word, and PowerPoint
• Available to work in McKinley West after work-from-home setup has been lifted
What we look for
We are looking for highly motivated individuals with the ability to work in a collaborative environment to provide exceptional client service across global sites. You'll be a confident team player developing strong people management skills and picking up new skills which will help you solve complex problems. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you
About EY
As a global leader in assurance, tax, transaction, and advisory services, we're using the finance products, expertise, and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Make your mark.
housekeeping (night shift)
Posted today
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QUALIFICATIONS:
- High school graduate or equivalent.
- Experience in housekeeping or janitorial work preferred.
- Willing to work night shifts and extended hours when needed.
Job Types: Full-time, Permanent
Work Location: In person
Dayshift/Night Shift
Posted today
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One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sites
Position Overview:
Responsible for providing outstanding support to gamers through various communication channels, including phone, email, and chat.
Job Responsibilities:
- Provide accurate information and assistance regarding account management, game features, technical issues, and billing inquiries.
- Walk customers through troubleshooting steps and provide solutions to resolve technical issues.
- Assist customers with account-related inquiries, including password resets, account security, and profile management.
- Ensure accurate and timely processing of transactions, adhering to company policies and procedures.
WHAT's IN IT FOR YOU?
- Salary of Up to 28k
- 30k Sign-on Bonus
- Day shift, Night shift, and Graveyard shift
- Voice and Non-voice accounts are available
- Local Account and International Account
URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
Work Location: In person
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night shift doctor
Posted today
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We're Hiring Night Shift Doctor Needed
Zootopia Animal Wellness Center is looking for a Doctor to join our team on the night shift. If you have other priorities during the day, we can schedule your working hours exclusively at night
- Why Join Us?
Make a big impact during night hours
Work in a state-of-the-art facility
Be part of a supportive, animal-loving team
Flexible night shift schedule that fits your life
Interested? Learn more about us here: Zootopia Animal Wellness Center
Job Type: Full-time
Pay: Php40, Php50,000.00 per month
Benefits:
- Transportation service provided
Willingness to travel:
- 25% (Preferred)
Work Location: In person
night shift doctor
Posted today
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Job Description
We're Hiring Night Shift Doctor Needed
Zootopia Animal Wellness Center is looking for a Doctor to join our team on the night shift. If you have other priorities during the day, we can schedule your working hours exclusively at night
Why Join Us?
Make a big impact during night hours
Work in a state-of-the-art facility
Be part of a supportive, animal-loving team
Flexible night shift schedule that fits your life
Interested? Learn more about us here: Zootopia Animal Wellness Center
Night Shift Manager
Posted today
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Job Description
- Supervise and lead Customer Service Associates during assigned shifts.
- Ensure CSAs deliver excellent service and follow company procedures, policies, and standards.
- Monitor staff performance and provide guidance, coaching, and on-the-spot feedback.
- Oversee daily shift operations, including scheduling, task assignments, and workload distribution.
- Resolve customer complaints or issues escalated by CSAs in a timely and professional manner.
- Conduct shift briefings to update staff on company announcements, daily targets, or policy changes.
- Ensure compliance with health, safety, and quality standards during shifts.
- Prepare and submit shift reports on operations, incidents, and staff performance to higher management.
- Coordinate with other departments (Accounting, HR, Admin, etc.) for operational requirements.
- Assist in training new hires and support the development of CSA staff.
- Promote teamwork, professionalism, and a positive work culture within the team.
Job Types: Full-time, Permanent
Pay: From Php25,000.00 per month
Benefits:
- Company events
- Opportunities for promotion
- Paid training
Work Location: In person