140 Scheduling Coordinator jobs in the Philippines

ROLE SUMMARY

Our client is looking for a Scheduling Coordinator who loves to interact with people and help take care of the client's day-to-day technical needs. You should have an upbeat personality with a genuine desire to help others. A strong sense of urgency and drive to get things done is a must. Finding joy in helping clients and teammates succeed is what the company is all about, and a requirement for any new additions.

This role should be filled by a growth-minded individual who thrives in a fast-paced environment and challenges.

WORK SCHEDULE: 9:00 AM – 6:00 PM Pacific Daylight Time (12:00 AM – 9:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS:

• Act as the first point of contact with the customer for all types of service requests
• Answer inbound calls and redirect to technical resources
• Coordinate all support groups to ensure maximum utilization of support technicians
• Pre-process service requests as they arrive through email, manual entry, or direct call-in
• Utilize technology platforms to schedule remote and field technicians
• Monitor resource schedules to ensure prompt time entry on service requests
• Communicate with customers as required by keeping them informed of incident progress, notifying them of impending changes, and agreeing on outages
• Improve customer service, perception, and satisfaction
• Ensure fast turnaround of customer requests
• Escalate service requests that cannot be scheduled within agreed service levels
• Report the utilization of support resources and successful completion of service requests to the service desk manager
• Enter time and expenses as they occur
• Complete assigned training materials and online tutorials

QUALIFICATIONS:

• A bachelor's degree in the related field is preferred
• 2 or more years of customer service experience
• Strong computer aptitude, which includes expertise with Microsoft 365 applications
• Experience in a multi-client environment
• Passion for teamwork, fun, and exceptional customer service
• Professional and dependable demeanor
• Self-motivated with the ability to work in a fast-moving environment

Note: Only candidates with experience in WellSky and home care scheduling will be shortlisted.

About CarePro Solutions

At CarePro Solutions, we are a dedicated team of skilled virtual assistants from the Philippines, passionate about supporting home and health care agency owners in delivering exceptional services to the elderly and individuals with disabilities. Our mission is to provide top-tier, cost-effective solutions that streamline operations and drive business success.

We take pride in our core values:

• Integrity – We do the right thing, even when no one is watching.
• Compassion – We treat our clients, their patients, and our team members with kindness, respect, and empathy.
• Excellence – We aim for exceptional performance in every task, no matter how small.

Position Summary

We are looking for a Scheduling Coordinator VA with strong experience in home care scheduling/rostering. This role plays a key part in ensuring caregiver coverage while maintaining clear communication with both clients and internal teams.

Key Responsibilities

• Coordinate caregiver schedules and resolve shift gaps promptly
• Communicate effectively with clients and staff regarding scheduling needs
• Maintain and update databases using WellSky or similar platforms
• Prepare daily and weekly reports as required
• Provide administrative support to ensure smooth daily operations

Qualifications

• At least 1 year of experience in home care rostering
• Familiarity with WellSky (preferred)
• Excellent spoken and written English with a neutral accent
• Strong organizational and multitasking abilities
• Demonstrated reliability and accountability in a remote work setting
• Must be able to work PST hours

What We're Looking For

We value team members who:

• Show integrity through honesty, ownership, and dependability
• Act with compassion, treating each interaction with care and empathy
• Strive for excellence in quality, communication, and execution
• Are self-motivated, detail-oriented, and eager to grow within a supportive team
• Want to make a meaningful impact in the lives of others

Why Join CarePro?

• Work 100% remotely with a passionate and supportive team
• Enjoy a competitive compensation package
• Be part of a growing organization with purpose and heart
• Opportunities for growth and leadership roles
• Recognition for excellent work and contributions

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Paid training
• Work from home

Application Question(s):

• Are you comfortable working full-time during U.S. Pacific Standard Time (PST)?
• How would you rate your spoken and written English communication skills? (Excellent, Good, Fair, Needs improvement)
• Do you have a reliable computer and stable internet connection suitable for remote work?
• Are you currently employed or working with another client?
• Can you start ASAP once hired?

Experience:

• home care scheduling: 1 year (Required)
• WellSky: 1 year (Preferred)

Work Location: Remote

Application Deadline: 09/03/2025

Expected Start Date: 09/08/2025

Remote | Full-Time | Starting Rate: $5/hr USD | Latin & South America

Who You Are:

You're a logistics-loving, people-first problem solver who thrives on turning chaos into order. You love puzzles, can think on your feet, and genuinely enjoy helping others succeed. You value consistency, communication, and compassion, and you don't let things fall through the cracks.

You're organized but flexible, detailed but warm, and can handle moving pieces without losing the big picture. If people have called you a "calendar wizard" or a "systems ninja," we want to meet you.

Core Responsibilities:

• Manage and update schedules for therapy staff (SLPs, ATs) across multiple locations
• Communicate directly with clients and families to offer/rearrange appointment times
• Track and monitor cancellations, reschedules, and makeup sessions
• Maintain therapist availability blocks, time-off requests, and caseload priorities
• Coordinate with admin, billing, and clinical leadership to ensure scheduling aligns with authorizations and productivity goals
• Use Practice Pro (or similar scheduling software) to input and adjust data in real time
• Proactively identify and fill open appointment slots
• Send confirmation texts/emails to clients when needed
• Keep pulse on provider-client relationships to ensure continuity and match fit
• Report when we need to hire because all spots are filled and we have a waitlist

You'll Thrive in This Role If You:

• You see schedule gaps and think, "Ooooh, I know what to do here."
• You don't give up after the first "no." You look for win-wins.
• You can say "no" with kindness and redirect with grace.
• You take ownership and follow through without being chased.
• You know when a client or staff member needs patience vs. urgency.
• You track 20+ therapists, reschedules, cancellations, and caseload needs without dropping a beat.
• You see yourself as the glue that keeps things running. You feel good making others' days easier.

Bonus Points (Not Required):

• Experience with Practice Pro or similar scheduling/EHR platforms
• Familiarity with speech therapy, occupational therapy, or special education
• Understanding of insurance authorizations and productivity metrics

Job Title: Scheduling Coordinator – Residential & Commercial Services

Location: Remote (Arizona Time Zone)

Salary: $5/hr

Employment Type: Full-Time

About Us:

We are a premier General Contractor specializing in HVAC, Electrical, Plumbing, and Handyman services in Arizona. Known for delivering exceptional residential and commercial services, we pride ourselves on Best-in-Class Service and a positive, growth-oriented culture. Join our team for an exciting opportunity to thrive in a supportive, fast-paced environment.

Schedule:

Training (First 2 Weeks – AZ Time):

• Sun: 11:00 AM – 9:00 PM
• Mon: 4:30 PM – 11:00 PM
• Tue–Thu: 5:00 PM – 11:00 PM
• Fri: 4:30 PM – 11:00 PM
• Sat: 10:00 AM start

Post-Training:

• Mon–Fri: 8:00 AM – 5:00 PM

Key Responsibilities:

1. Answer inbound calls promptly and professionally.
2. Provide outstanding customer service and ensure a positive client experience.
3. Schedule Estimators and Service Technicians efficiently.
4. Assign and route digital marketing leads to the appropriate business units.
5. Maintain and update organized client files.
6. Assist with pricing inquiries and respond to questions on multiple social media platforms.
7. Coordinate with internal teams to support smooth operations.

Experience & Skills Required:

1. 2+ years of administrative experience.
2. 2+ years of proficiency in Microsoft Office (Excel, Word, Outlook).
3. Familiarity with Procore, Bluebeam, Service Titan, or similar tools (preferred).
4. Excellent written and verbal English communication skills.
5. Outstanding phone etiquette and customer service skills.
6. Strong organizational, multitasking, and time management skills.
7. High attention to detail and accuracy.
8. Ability to work independently and collaboratively.
9. Flexible and adaptable to changing schedules or priorities.
10. Problem-solving skills to handle complex issues efficiently.

How to Apply:

Send your application to

with the subject line:

JobStreet Applicant | Scheduling Coordinator | (Your Full Name)

At Home Instead, we're celebrating 2 decades of providing highly personalized care to seniors in Downtown Toronto. Our motto "To us, it's personal" is more than just words. It's a principle that permeates everything we do.

Why work with us

We invite you to be part of a well-established, highly regarded home care agency in Toronto. Our Home Instead office is in the top 1% of offices within the worldwide global network.

If you are a customer service oriented, people's person, thrive in a fast paced environment and looking for a rewarding career we would love to hear from you.

The Scheduling Coordinator reports directly to the Client Service Manager. The Scheduling Coordinator collaborates with the Scheduling Team, Nurse Managers, and HR.

The Scheduling Coordinator is expected to perform a variety of duties including but not limited to:

• Answer incoming calls in a friendly, professional, and knowledgeable manner.
• Create and maintain Clients and Caregivers schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all Clients and Caregivers activity utilizing the software system.
• Handle and document Client and Caregivers concerns and complaints in a timely manner and as appropriate, notify the Supervisors; maintain appropriate documentation.
• Notify immediate Supervisor of any Health & Safety risks or concerns.
• Increase Clients loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.

Schedule:

It's a rotating schedule covering some weekends and weekdays as well as some public holidays in Ontario.

Time: 12 am to 8 am (Manila Time) - However, flexibility in availability is crucial to effectively meet the organization's needs.

Qualifications:

• Good English language skills (both speaking and writing)
• Experience working in high call volume setting
• Excellent customer service experience
• Effective critical thinking skills
• Ability to work independently, and work well within a team
• Demonstrated multi-tasking, taking initiative and problem-solving skills
• Excellent judgment and discretion
• Good organizational and efficient time management skills
• Good computer skills - including proficiency in Microsoft Office Suite (Word, Excel, Outlook), as well as experience with data entry, email communication, and the ability to quickly learn new software applications is highly important.

We thank you for your interest, only those applicants selected for interview will be contacted.

Home Instead is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment processes as accessible as possible and provide accommodations for applicants with disabilities to the best of our abilities. If you require any accommodations during the application and hiring process kindly let us know.

Job Type: Full-time

Pay: From Php41,000.00 per month

Benefits:

• Paid training
• Work from home

Application Question(s):

• Are you available to work 8 hours over-night shift?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 5 years (Preferred)

Language:

• English (Required)

Work Location: Remote

Discover your 100% YOU with Beepo

Position: AU Scheduling Coordinator

Location: Central Luzon

Work setup & shift: Remote | Day Shift

What's in it for you?

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)

Employee Referral Program

Work Life Balance

Your Role

As an AU Scheduling Coordinator, you are responsible for:

• Manage routine smoke alarm inspection scheduling to ensure compliance and service standards are met.
• Accurately enter and maintain work orders in SimPRO and other data systems.
• Prepare, issue, and track entry notices adhering to legislation and company procedure.
• Coordinate job allocation with field technicians to maximize efficiency.
• Monitor schedules (daily/weekly) for timely completion.
• Maintain accurate records in Excel and company databases.
• Provide high-quality customer service by promptly handling inquiries and rescheduling requests.
• Liaise internally and externally to resolve scheduling conflicts.
• Support reporting and compliance documentation.

Qualifications:

• Minimum 2 years administrative support and data entry experience.
• Proficient in Microsoft Excel.
• Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.
• Excellent communication and customer service skills.
• Confident in handling inbound and outbound phone calls.
• High attention to detail and accuracy in data management.
• Preferred: Experience with SimPRO software.
• Preferred: Knowledge of property inspection compliance requirements.

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire BPO is an award-winning business process outsourcing provider to some of the world's largest brands. We operate contact centers and back-office services from offshore, nearshore, and onshore locations, servicing clients globally from Australia, the Dominican Republic, the Philippines, and the United States . Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.

Our employee value proposition— "Come for a career, stay for the fun" —reflects our commitment to a vibrant, inclusive, and engaging work environment.

• Dayshift schedule – enjoy work-life balance
• HMO coverage for you and your family
• Yearly Kick-Off Parties with major giveaways
• Be recognized through our 'Value Awards'
• Internal promotions and career growth opportunities
• Access to 2,700+ leadership courses
• Work with the best, and do meaningful work

As a Scheduling Coordinator , you'll manage and optimize workforce schedules across various clients to ensure coverage aligns with business and client demands. This role plays a key part in daily operations by maintaining rosters, coordinating shift assignments, and responding to changes in staffing needs with efficiency and professionalism.

• Coordinate and manage staff rosters across multiple client accounts
• Allocate qualified personnel to open shifts based on skill, availability, and client requirements
• Communicate regularly with clients regarding schedule changes, staffing needs, and urgent requests
• Respond promptly to last-minute adjustments such as cancellations, no-shows, or emergency fill-ins
• Maintain accurate records using scheduling software and workforce management systems
• Collaborate with recruitment and operations teams to ensure workforce supply meets demand
• Build strong relationships with both clients and rostered staff to ensure service satisfaction
• Generate and submit reports on fulfillment rates, scheduling activities, and client feedback

• Experience in workforce planning or scheduling coordination
• Proficiency in scheduling or HRIS systems — experience with Kronos preferred
• Exposure to additional tools like Deputy, Rosterfy, or SAP is an advantage
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to stay calm under pressure and adapt to changing business needs
• High attention to detail and accuracy

• Certificate or diploma in Business Administration, Human Resources , or related fields
• Experience in multi-site or large-scale rostering environments
• Familiarity with staffing metrics, scheduling analytics, or service level monitoring

• On-time and accurate scheduling of all required shifts
• High client satisfaction and low unfilled shift rates
• Efficient coordination and proactive communication with stakeholders
• Scalable workforce coverage planning aligned to future business needs

• Collaboration – Brilliant jerks can be brilliant elsewhere
• Impact – Do, get it done, create impact
• Passion – Be positive, bring passion and energy
• Transparency – A transparent team can help each other

Join the A-Team and experience the A-Life.

Join the A-Team and experience the A-Life

Our story:

We're a family owned and operated, kitchen, bath, and flooring remodeling company located in Southern California. We've been in business for over 40 years, and are looking for the right people to join our growing team

Schedule: Full Time Flexible– 9 am to 5 pm (advisable to work full-shift)

$4/hour - 2 weeks training

$/hour - 2 weeks to 6 months

6/hour after 6 months

Our mission is to improve people's lives by transforming their surroundings and providing a fun, hassle-free remodeling experience.

Job Description:

We are seeking an energetic, motivated Sales Professional with a sparkling personality Ideal candidates are driven, outgoing, personable, and have the sales skills to make sales build positive brand awareness with our previous customers. Can work independently and have excellent interpersonal skills and the ability to communicate effectively. generating reviews, referrals, collecting video/photo testimonials, and cross sales.

Responsibilities:

• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Generate referrals positive reviews & testimonials
• Dialing leads and set up an appointment

Requirements:

• Minimum of 1+ year in Sales Industry
• Experience using CRM to manage the sales process and forecast sales
• Ability to design and implement a successful sales strategy
• Successful previous experience in remote sales consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Generate appointments calling previous clients

Scheduling Coordinator role is responsible for coordinating caregiver schedules, ensuring timely service delivery, and maintaining strong communication with both clients and staff. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about supporting quality care in the home.

Key Responsibilities

• Coordinate daily and weekly schedules for caregivers based on client needs, staff availability, and geographic location. Communicate schedule assignments and changes to caregivers and clients in a timely and professional manner.
• Respond promptly to last-minute callouts or changes, ensuring coverage and continuity of care.
• Maintain accurate records in the scheduling system and update client and caregiver profiles as needed.
• Collaborate with the recruitment and HR teams to ensure adequate staffing levels.
• Provide excellent customer service to clients and families, addressing scheduling concerns and inquiries.
• Monitor caregiver attendance and punctuality and report any issues to management.
• Assist with onboarding new caregivers by scheduling orientations and initial shifts.

• High school diploma or equivalent required; associate degree preferred.
• 1-2 years of experience in scheduling, administrative support, or customer service preferably in home care, healthcare, or service-based industry.
• Experience with home care scheduling platforms (e.g., ClearCare/WellSky, AlayaCare, AxisCare).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to multitask and remain calm under pressure.
• Bilingual abilities are a plus.

Schedule Monday, Tuesday, Wednesday and Friday 10PM-8AM PST Saturday, Sunday 3-30AM-8AM PST, Thursday OFF

Mon, Tue, Wed, Fri → 1 PM – 11 AM (next day) (10 hrs) PHT

Sat & Sun 6-30 PM – 11 PM (4.5 hrs) PHT

Thursday OFF