15 Scada Engineer jobs in the Philippines

POSITION TITLE: Customer Experience & Support Manager (Industrial Automation)
WORK LOCATION: Makati City br>WORK SETUP: Onsite, Day Shift
SALARY: PHP 40,000 - 50,000

QUALIFICATIONS:
– Bachelor’s degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field.
– Familiarity with industrial automation platforms such as SCADA (e.g., Ignition, Wonderware), PLCs (e.g., Siemens, Allen-Bradley), and HMI systems. < r>– Strong leadership, analytical, and communication skills; able to manage people and performance under time sensitive situations. < r>– Experience supporting manufacturing plants, water utilities, power distribution, or critical infrastructure clients. < r>– Background in field service, commissioning, or systems integration. < r>– Knowledge of OT/IT convergence, remote monitoring, and secure remote access solutions. < r>– Familiarity with CRM systems, support ticketing tools, and field service management software. < r>
OVERVIEW:
We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.

You will lead the technical support team, work closely with Account Managers, and ensure that customer systems remain operational, supported, and fully adopted after commissioning. Your focus will be on driving uptime, optimizing response times, and ensuring a seamless customer experience across all support channels and shifts.

KEY RESPONSIBILITIES:
– Develop and implement escalation protocols to resolve urgent technical issues in coordination with engineering and project teams. < r>– Monitor real-time support performance, analyze incidents, and ensure root cause resolutions are captured and implemented. < r>– Work closely with Account Managers to ensure smooth handover from project delivery to support phase, including onboarding and training coordination. < r>– Conduct regular customer check-ins and reviews to assess satisfaction, gather feedback, and align on long-term goals. < r>– Lead the technical support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems. < r>– Serve as the voice of the customer within the organization, providing feedback to engineering, product, and quality teams. < r>– Develop internal support knowledge base, training modules, and incident handling workflows to ensure consistent service delivery across shifts. < r>– Collaborate with Sales and Account Managers to identify upsell or service contract opportunities.

QUALIFICATIONS:
- Bachelor’s degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field. br>- Minimum of 3–5 years of experience in technical customer support or service roles in industrial automation. < r>- Proven experience managing or coordinating 24/7 support operations or on-call service environments.
- Familiarity with industrial automation platforms such as SCADA (e.g., Ignition, Wonderware), PLCs (e.g., Siemens, Allen-Bradley), and HMI systems.
- Strong leadership, analytical, and communication skills; able to manage people and performance under time-sensitive situations.

We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.

Key Responsibilities:
- Develop and implement escalation protocols to resolve urgent technical issues in coordination with engineering and project teams.
- Monitor real-time support performance, analyze incidents, and ensure root cause resolutions are captured and implemented.
- Work closely with Account Managers to ensure smooth handover from project delivery to support phase, including onboarding and training coordination.
- Conduct regular customer check-ins and reviews to assess satisfaction, gather feedback, and align on long-term goals.
- Lead the technical support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems.
- Serve as the voice of the customer within the organization, providing feedback to engineering, product, and quality teams.
- Develop internal support knowledge base, training modules, and incident handling workflows to ensure consistent service delivery across shifts.
- Collaborate with Sales and Account Managers to identify upsell or service contract opportunities.

**Job Summary**
If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you! As a Test Automation Engineer, you will be an integral part of a team dedicated to the development and implementation of various products and applications. Your role will involve designing, developing, and maintaining test frameworks, components, and tools necessary for software testing.
**In this role, your responsibilities will be to:**
+ Analyzing and understanding existing software.
+ Collaborating with developers to establish automation requirements and ensure code readiness for automation.
+ Crafting frameworks that empower developers to test at all stages of the development process, while contributing to the design of the product codebase by recommending structure, design, and coding practices that facilitate better unit testing.
+ Developing comprehensive test plans and automated tests. Writing, executing, and maintaining automated test scripts to validate software functionality and services. Ensure tests are effective in identifying issues and meeting project requirements
+ Designing and developing test code to identify issues that redefine end-user experience and workflow.
+ Ensuring that the vital test data is available for test execution by creating mock data or configuring test environments.
+ Analyzing test coverage to ensure that critical paths are adequately tested. Identify areas of the codebase that lack sufficient test coverage and develop new automated tests as needed.
+ Participating in code reviews to ensure quality and consistency.
+ Analyzing and reporting test results, including tracking defects and issues uncovered during automated testing.
+ Integrating automation frameworks with CI/CD pipelines. Set up and maintain test environments necessary for running automated tests, ensuring consistency and stability.
+ Designing and implementing medium and large-scale integration tests and making valuable contributions to the development of central test infrastructure while assisting software developers with unit-testing challenges.
+ Tapping into your expertise in quality, frameworks, and automation to drive innovation within the organization.
+ Continuously seeing opportunities to improve automation processes, frameworks, and tools.
+ Staying updated on the latest automation trends and incorporating new technologies into the testing process.
**Who You Are:**
You work cooperatively with others across the organization to achieve shared objectives. You have a strong bottom-line orientation. You introduce new ways of looking at problems. You provide timely and helpful information to others across the organization. You follow through on commitments and make sure others do the same
**For this Role You Will Need:**
+ Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or any
+ Minimum of 4 years of experience in Windows or Web development using languages like C#, .Net, Python, JavaScript, etc.
+ Hands-on experience with Test-Driven Development (TDD) or utilizing any test automation framework.
+ A strong passion for ensuring software quality and a keen curiosity about identifying bugs and automating processes wherever possible.
+ Familiarity or experience with DevOps practices.
+ Proficiency in working with databases such as MS SQL, MySQL, Oracle, MongoDB, etc.
+ In-depth knowledge of object-oriented design, patterns, and development principles.
+ Creative thinking with strong analytical and problem-solving abilities.
+ Excellent written and verbal communication skills.
**Preferred Qualification that Sets You Apart:**
+ Experience in popular test automation tools (specifically Ranorex and Selenium) is a plus
+ Experience in mobile test automation, and creating simulator tools for devices is an advantage
+ Experience in Agile Software Development
+ Experience in AI tools (GitHub Copilot)
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** : 25019774
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

About the Role:
We are looking for a skilled AI Automation & Agent Engineer with hands-on experience in workflow automation platforms such as n8n. The role involves designing, developing, and implementing AI-driven automation solutions and intelligent agents for our clients in the Philippines. You will collaborate closely with cross-functional teams to build, customize, and deploy AI agents, automatecomplex workflows, and ensure seamless solution integration that drives measurable client value. br>
Key Responsibilities:
AI Agent Development: Design, develop, and deploy intelligent agents for various business processes and client-specific use cases.
Workflow Automation: Build, manage, and optimize automation workflows using platforms like n8n to streamline business operations.
Customization & Integration: Integrate third-party APIs, AI services, and automation tools into client systems.
Technical Research: Continuously explore new AI frameworks, libraries, and workflow automation technologies to drive innovation. Testing & Optimization: Conduct thorough testing, troubleshoot performance issues, and refine automation solutions for maximum efficiency.
Collaboration: Work closely with product managers, project managers, and client stakeholders to ensure solutions align with business needs.

Qualifications & Skills:
Bachelor’s degree in Computer Science, Engineering, or related field. Proven experience n8n AI development, automation engineering, or software integration projects. < r>Hands-on experience with workflow automation platforms, especially in (designing and deploying complex workflows)
Strong understanding of AI frameworks (e.g., TensorFlow, PyTorch), APIs, and automation tools
Proficiency in programming languages such as Python, JavaScript, or similar
Experience integrating AI agents with third-party applications and enterprise systems.
Excellent problem-solving skills, attention to detail, and the ability to work independently. Familiarity with cloud environments (AWS, Azure, or GCP) is a plus

This is a remote position.

Responsible for independently and cooperatively understanding business requirements. Architecting, designing and implementing a reliable and scalable automation framework for a real-world machine learning platform. Automating tests to assure functional requirements and performance KPIs are met. Ensuring high product quality through rigorous functional and API level tests Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Providing technical and group leadership to fellow team members Requirements • B.S. or MS in Computer Science or related field • 3+ years of experience with UI Automation tools such as Selenium, and API automation works, Jenkins • 3+ years of experience working with Python and/or J2EE technology or equivalent OO paradigm • Understanding of Agile testing methodologies required • Web application testing experience required • Experience with Atlassian tools such as Jira preferred • Knowledge and experience with Kafka, Elasticsearch, and SQL, NoSQL databases such as Aerospike, Thrift, CI, and AWS is highly desirable • Experience working with container based solution is a plus • Experience working in a fast-paced technology environment • Excellent problem solving, critical thinking, and communication skills • Ability and desire to learn new skills and take on new tasks

A test automation engineer is a specialized software developer focused on automating the testing process of software applications. They design,develop,and execute automated tests to identify defects and ensure software quality. This involves writing test scripts, creating automation frameworks ,and collaborating with other development teams.

RESPONSIBILITIES:
• Be a team player with exceptional communication skills. br>• Work collaboratively in hybrid and agile teams to develop a strong understanding of the systems and testing objectives. < r>• Be part of a supportive culture with a strong focus on continuous improvement. < r>• Design, create, execute, analyze, manual and automated tests both for ongoing delivery as well as regression testing. < r>• Collaborate on test plans with Product Owners and Business UAT stakeholders. < r>• Write UI test automation scripts using Playwright to enhance the automation coverage. < r>• Support other Test Analysts on their automation scripts and peer review their changes. < r>• Research test tools and complete proof of concept to introduce back into the QA community. < r>• Write clear bug reports quickly and concisely and collaborate with developers on fixes. < r>• Execute exploratory testing. < r>• Have access to training opportunities: courses, GoodHabitz & Udemy . < r>• Your responsibilities may evolve to align to business needs and future changes. < r>• Work with a whole bunch of talented people in Steadfast Technologies and the wider Steadfast Group, as well as externally with customers, partners, and vendors. < r>• Consistent quality assurance practice, processes, and procedures. < r>• Agile ways of working with strong collaboration across teams and particularly, development and integration delivery. < r>• Identification of iterative improvements so we adapt, pivot, and continually deliver efficient, high-quality service. < r>
QUALIFICATIONS:
• Willing to work for a 12 -months contract employment. (7AM to 4PM shift, 2days RTO, 3days WFH and weekends off). < r>• In-depth expertise and experience with Functional, Non-Functional and Automation testing. < r>• Strong proficiency in scripting languages like Typescript, JavaScript, and with high interest to grow and learn with the Team. < r>• Recent extensive UI and API automation scripting experience with a strong understanding of what test scope needs to be automated. < r>• Knowledge of automation testing approaches, Unit Test / Page Object Model / OOP / BDD / Keyword driven testing. < r>• Recent experience with Testing frameworks such as Playwright and Postman. < r>• Passionate about the testing industry and have a solid understanding on practices, such as risk-based, shift left testing, non-functional testing and high-value testing. < r>• Exposure to test management and issue reporting systems, e.g. TestRail, and JIRA. < r>• You are proactive, always curious, hungry to learn and passionate to grow with the QA community. < r>• You are flexible, reliable and have a can-do attitude. < r>• You appreciate open communication and value feedback. < r>• Hands-on experience using continuous integration tools like Jenkins, GitHub, and building automation test pipelines (desirable). < r>• Experience in handling Cypress and Selenium. < r>• Maximum offer will be only given to candidates with work experience in Test automation for at least 5 years or higher. < r>
Other required skills:
Playwright, Postman, Javascript, Typescript, Cypress, Selenium, Github and Jenkins

SALARY:
80,000-100,000

Bachelor’s degree in computer science engineering, or a related field.
At least 3-5 years of hands-on experience br>Proficient in:
Selenium
TestNG
Java
JavaScript
Python
Playwright

Note:
Must be amenable to attending a face-to-face interview in BGC or Boni. Do not endorse if not.
Hybrid - Work from home on the first day, then his/her team will just inform him/her internally when to go onsite.

Join us in building reliable, intelligent, and future-ready software.

We're looking for a Lead Automation Test Engineer who is passionate about quality and innovation. This role is perfect for someone who thrives in a fast-paced environment, loves solving complex problems, and wants to take a leadership role in ensuring high-quality product releases.

Key Responsibilities:

• Design and develop weekly test plans, test cases, and test automation frameworks to support rapid development and delivery cycles.
• Develop automated test scripts using industry-standard automation tools and frameworks.
• Maintain and improve existing automation suites, ensuring stability, scalability, and speed.
• Execute a wide range of tests including functional, integration, smoke, performance, usability, regression, acceptance, and sanity testing.
• Define and prepare automation test cases based on thorough review of product requirements, functional specs, and design documents.
• Integrate test automation into CI/CD pipelines, ensuring high test coverage and immediate feedback on every code deployment.
• Collaborate cross-functionally with product managers, developers, and project teams to gain deep understanding of the product and ensure test coverage aligns with business goals.
• Drive continuous improvement in testing practices, including the adoption of AI tools to increase efficiency and accuracy.

What Were Looking For:

• Proven experience in both automation and manual testing (functional, end-to-end, regression, performance, etc.)
• Minimum of 3 years hands-on experience with Robot Framework and any RDBMS preferably PostgreSQL
• Strong background in designing automation frameworks and writing test scripts for complex applications (multiple interfaces, microservices, APIs)
• Comfortable using AI-powered tools to enhance speed, accuracy, and testing coverage
• Experience with API testing using SOAPUI or Postman
• Knowledge of Selenium, Appium, TestNG, Cucumber, and Java is a strong plus
• Familiarity with JUnit is a bonus
• Solid grasp of QA processes including requirement analysis, test strategy, defect tracking, and reporting
• Experience in Agile/Scrum environments, with good understanding of product development life cycles
• Experience leveraging AI tools for automated test case generation and test execution (e.g., MCP Server or similar platforms) is highly desirable. 
• Prior experience leading a small QA/testing team
• Experience in conducting training or knowledge transfer sessions is a plus
• Excellent verbal and written communication skills

Why Join Us?

• Lead impactful projects with global reach
• Be part of a collaborative and innovative culture
• Use cutting-edge tools, including AI-assisted testing
• Opportunities for career growth and continuous learning
• Competitive compensation and benefits
• If you're a quality-focused engineer who enjoys building things that work and work well, we want to hear from you.
• Apply now and help shape the future of intelligent software testing.