1,686 Sap Support jobs in the Philippines

Position: SAP Support Specialist

Requirements and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field. SAP certification is a plus
• Proven experience as an SAP Specialist or SAP Consultant with at least 3 years of experience
• Strong problem-solving skills and the ability to analyze complex business processes
• Proficient in SAP modules and associated transactions relevant to organizational operations.
• Excellent communication skills to collaborate with cross-functional teams
• Familiarity with SQL in SAP environments and SAP HANA database.
• Understanding of SAP ERP systems, including customization and integration
• Ability to work independently, manage priorities, and meet deadlines
• Experience in SAP security and compliance best practices

Duties and Responsibilities

• Administer, monitor, and maintain SAP systems with a focus on the SAP HANA database,
• Monitor and administer system upgrades, patches, and enhancements as required, ensuring system stability and security
• Collaborate with business units to identify opportunities for process improvements and automation using SAP
• Maintain documentation of all customization and development of SAP solutions to meet specific business needs.
• Provide properly documented end-user support by troubleshooting and resolving SAP-related issues
• Support SAP integrations with other systems and applications
• Supervise and support data migration, data cleansing, and data archiving activities within SAP
• Implement and maintain security measures to protect SAP systems and data
• Proactively identify and address bottlenecks and inefficiencies in SAP applications
• Develop and deliver SAP training programs to onboard new users and promote best practices

Brief Job Summary:

We are looking for a detail-oriented and technically skilled SAP Administrator / Support Specialist to manage, configure, and support SAP applications across various modules. The ideal candidate will provide day-to-day administration, resolve user issues, conduct end-user training, and ensure smooth SAP operations across the organization.

Key Responsibilities:

• Provide day-to-day administration and support for SAP applications, ensuring availability, stability, and performance.
• Configure SAP modules according to business requirements, in coordination with process owners and technical teams.
• Conduct end-user training on SAP functions, workflows, and best practices.
• Attend to and resolve SAP-related issues, concerns, and support tickets in a timely and efficient manner.
• Assist in the rollout of new functionalities, upgrades, or patches.
• Collaborate with cross-functional departments to ensure SAP is aligned with operational needs.
• Document configurations, changes, and user guides as part of the knowledge base.

Qualifications:

• College graduate (any course); IT, Engineering, or Business-related degrees preferred.
• Advanced technical knowledge of SAP modules (e.g., MM, SD, PP, FI/CO, etc.).
• Prior experience in SAP administration, configuration, or support is a strong advantage.
• Strong analytical and troubleshooting skills.
• Good communication and interpersonal skills for training and end-user support.
• Ability to work independently and manage multiple tasks simultaneously.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related field.

Experience implementing or supporting SAP B1 systems.

Strong understanding of business processes in areas like sales, inventory, finance, and distribution.

Excellent communication, analytical, and problem-solving skills.

Ability to work independently and as part of a team.

Willingness to learn and potentially obtain SAP B1 certifications.

Job Types: Full-time, Permanent

Benefits:

• Health insurance

Work Location: In person

Are you ready to launch your SAP career by supporting critical systems and learning from experienced consultants?

We're looking for an SAP L1 Support to join our growing team at McCoy. If you're detail-oriented, eager to learn, and motivated to start your journey in SAP Basis, this role offers hands-on experience and clear growth opportunities in enterprise technology.

About the Role

As an SAP L1 Support, you'll provide essential first-level support to SAP systems, ensuring stability, reliability, and performance. You'll monitor system health, assist with troubleshooting, and support routine maintenance tasks under the guidance of senior consultants. This is an excellent opportunity to gain real-world experience with SAP Basis and establish a strong technical foundation for your future career.

Key Responsibilities

• Monitor SAP systems using Solution Manager and other tools to ensure smooth operations
• Assist in identifying and resolving first-level issues such as application errors, performance bottlenecks, and user concerns
• Support routine maintenance activities, including system health checks, backups, patches, and refreshes
• Assist in SAP user and role management to maintain proper access and security controls
• Document incidents, resolutions, and system changes following best practices
• Help manage SAP transports between development, quality, and production environments
• Provide support for system startups and shutdowns during maintenance or unexpected outages

What We're Looking For

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
• Strong verbal and written communication skills for documentation and collaboration
• Keen attention to detail and commitment to following processes
• Willingness to work on a shifting schedule, including late-night or graveyard shifts

Nice to have (not required):

• Basic knowledge of SAP Basis components (ECC, S/4HANA, Solution Manager, etc.)
• Familiarity with databases (Oracle, SQL Server, HANA), operating systems (Linux, Unix, Windows), and networking concepts
• Prior experience in a technical support or helpdesk role, preferably within enterprise IT environments

What We Promise You

Growth & Mentorship – Learn directly from experienced SAP Basis consultants

Hands-On Experience – Work on real SAP environments and gain critical technical exposure

Supportive Culture – A collaborative team that values learning and development

Career Path – Build a foundation to progress into advanced SAP Basis or consulting roles

Ready to Begin Your SAP Journey?

Send your updated resume and a short statement of interest to: mcm--

Subject: SAP L1 Support Application – (Your Full Name)

Be part of a company that values growth, innovation, and people. Start your SAP career at McCoy.

The SAP Application Support is responsible for providing ongoing support, maintenance, and troubleshooting for SAP applications. This role ensures the smooth operation of SAP modules by addressing user issues, system errors, and coordinating with technical teams for fixes and enhancements.

Major Responsibilities:

• Perform 2nd Level SAP Support to ensure system availability.

• Problem resolution in accordance with the respective SLA.

• Escalation of resolution to next level support or third party.

• Prioritisation of issues.
• Liaising with users to obtain specific details about the problem.
• Maintain an up-to-date status of logged issues/requests.
• Test script & data preparation.
• Daily checks, reconciliations and data reprocessing when errors occur.
• Monitoring of application performance and stability.
• Afterhours support on a rotational basis.
• Contribute to internal SAP knowledgebase documentation.
• SAP Application configuration.
• Work with our international IT team on SAP support/project works.
• Other responsibilities as directed by the line manager.

Job Qualifications:

• Knowledge of SAP ERP (MM/SD and/or IS Retail).
• Knowledge of external WMS systems and integration to SAP.
• Familiarity with MS Office – Word, Excel, PowerPoint.

• Ability to read code is considered beneficial to the art of problem solving

• Cultural fit within the organisation.

• Communication skills.
• Understanding of retail and business processes.
• A self-motivated, proactive individual who takes ownership and follows things through.
• Experience working in a team-oriented, collaborative environment.
• Demonstrated ability to work under pressure, to deadlines & multi-task under limited supervision.
• Strong business support and customer focus experience.
• Ability to effectively prioritise and execute tasks in a high-pressure environment.
• Willingness to learn new skills and technologies to keep pace with an evolving industry.
• Proficiency in troubleshooting and resolving software and application issues

As a SAP Application Support, you will be a key member of the IT- ERP Support team, serving as the primary technical interface for all ERP-related issues. You will provide day-to-day support for system access, minor errors, configuration concerns, and other technical issues. This role is responsible for triaging and resolving technical problems, coordinating with internal teams and external partners as needed, and maintaining documentation to support knowledge sharing and process improvement. You will also help identify recurring technical issues and suggest improvements to enhance the reliability and efficiency of ERP operations. This position plays a crucial role in ensuring smooth, continuous, and reliable ERP system operations for the organization.

Technical Support & Issue Resolution

• Act as the first point of contact for ERP technical issues, troubleshooting and resolving system access problems, minor errors, and configuration concerns.
• Provide guidance to users on ERP system functionality and basic problem-solving techniques.
• Monitor recurring issues and escalate patterns that may indicate larger system problems.

Ticket & Request Management

• Receive, log, categorize, and prioritize ERP technical support requests daily.
• Track the progress of each ticket and ensure timely resolution in alignment with service expectations.
• Follow up on pending tickets and escalate unresolved issues to the appropriate teams.

Issue Escalation & Coordination

• Escalate complex technical issues to Application Development, Network/Infrastructure, or External ERP Consultant Partners as appropriate.
• Coordinate with internal teams and external partners to ensure effective problem resolution.
• Maintain clear communication with end-users regarding the status of escalated issues.

Master Data Management

• Coordinate ERP Master Data changes with ERP Administrative Support and Functional Support teams.
• Ensure all changes are accurate, properly approved, and documented in the system.
• Assist in validating data quality and identifying inconsistencies or errors.

Documentation & Knowledge Sharing

• Document recurring technical issues, troubleshooting steps, and solutions in the ERP knowledge base.
• Maintain up-to-date records of technical support activities, reports, and recommendations.
• Share best practices and lessons learned with team members to improve overall support efficiency.
• Proactive Issue Monitoring

Monitor ERP system performance and identify potential technical issues before they impact operations.

• Recommend preventive measures or process improvements to reduce system disruptions.
• Support testing and validation of system changes, updates, or enhancements in collaboration with relevant teams.

QUALIFICATIONS:

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Equivalent combination of education and relevant work experience may be considered
• 1–2 years of experience in IT support, ERP technical support, system administration, or related roles.
• Hands-on experience with ERP systems, helpdesk operations, or technical troubleshooting is required.
• Exposure to cross-functional coordination and interaction with external vendors or consultants is highly desirable.
• Experience in Master Data management and ERP ticketing systems is an advantage.
• Practical knowledge of ERP systems and enterprise application workflows.
• Familiarity with ticketing or service management tools for logging, tracking, and reporting technical issues.
• Must be willing to work onsite from Monday to Saturday in our Head Office at San Martin De Porres, Paranaque.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much is your expected salary?

Work Location: In person

ProV International Philippines
, we're not just another tech company – we're a
thriving community
of
passionate problem-solvers
,
visionary creators
, and
tech trailblazers
, united by one goal: to empower businesses with
cutting-edge IT solutions
. With over
350 talented professionals
across the Philippines and growing fast, we're committed to delivering
exceptional IT services
while fostering an environment that's fun, innovative, and collaborative.

Are you ready to
accelerate your career
in an environment that encourages creativity, challenges the status quo, and celebrates your growth? If you're driven to make an impact and eager to be part of a dynamic team,
we want YOU
to join our journey

What You'll Do:

• Analyze support issues logged with Service Desk in accordance with client SLA
• Take ownership of issue investigation and resolution / solution identification
• Document solutions & problems
• Coordinate issues and monitor issue resolution
• Provide unit acceptance testing of configuration undertaken
• Involvement in Support Pack Testing
• Liase with Clients relating to issue status in accordance with SLA
• Liase with 3rd Level Support in accordance to incident resolution
• Monitoring/actioning of tickets sent through to APP Support
• Perform client service request work
• Ensure client and support center documentation are maintained
• Monitor and resolve MDM related batch job issues/failures
• Willing to work on shifting schedule, overtime and holidays when needed
• Other tasks/responsibilities that may be asked from time to time

What We're Looking For:

• Experienced and knowledgeable in SAP Master Data
• Material master fields
• Creation and modification of Material Management Master Data
• Mass processing using standard transactions
• Data extractions from SAP system

What We Offer:

• Innovative Tech Focus
  : Be part of exciting projects in
  AI, ERP, CRM,
  and
  ITSM
  transformations. Dive deep into the latest technologies and shape the future of IT.
• Global Exposure
  : Work with
  top enterprise clients
  across the
  US
  and
  EU
  , gaining invaluable experience in diverse international markets.
• Rapid Career Growth
  : Join a
  fast-growing, dynamic company
  with limitless opportunities for your career development as we scale.
• Work-Life Balance
  : Enjoy a
  flexible working environment
  with hybrid options, so you can thrive both professionally and personally.
• Continuous Learning
  : Unlock your potential with ongoing
  training, mentorship,
  and access to the latest tech innovations.
• Frequent Rewards & Recognition:
  At ProV International, we celebrate your hard work We believe in recognizing and rewarding team members regularly for their contributions with incentives,
  prestigious awards
  like CEO awardees, shout-outs, and team celebrations that make every achievement feel valued.
• Employee Perks
  : Competitive salary, comprehensive health benefits, fun team-building activities, and company events that bring our culture to life
• Collaborative Culture
  : Work with a
  supportive, inclusive team
  where every idea counts, and open communication is encouraged.

Why Join Us?

ProV International Philippines
isn't just a place to work – it's where you can
thrive, grow, and make a real impact
. You'll be part of a company that values both
innovation
and
fun
, where your contributions are celebrated, and your career journey is supported at every step.

We believe in
frequent recognition
to make sure you feel valued every day. Whether it's through monthly rewards, spontaneous shout-outs, or team celebrations, we make sure your hard work never goes unnoticed.

Are you ready to make your mark in the world of tech?
Apply now
and join our fast-growing team at
ProV International Philippines
– where your tech skills meet endless opportunities

We're Hiring: SAP B1 Support / Implementation Analyst

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Experience in implementing or supporting SAP Business One (B1) systems
• Strong understanding of business processes (sales, inventory, finance, distribution)
• Excellent communication, analytical, and problem-solving skills
• Can work independently and as part of a team
• Willingness to learn and pursue SAP B1 certifications

Submit your CV to:

Apply now or tag someone who might be a great fit

Are you ready to launch your SAP career by supporting critical systems and learning from experienced consultants?

We're looking for an
SAP L1 Support
to join our growing team at McCoy. If you're detail-oriented, eager to learn, and motivated to start your journey in SAP Basis, this role offers hands-on experience and clear growth opportunities in enterprise technology.

About the Role

As an
SAP L1 Support
, you'll provide essential first-level support to SAP systems, ensuring stability, reliability, and performance. You'll monitor system health, assist with troubleshooting, and support routine maintenance tasks under the guidance of senior consultants. This is an excellent opportunity to gain real-world experience with SAP Basis and establish a strong technical foundation for your future career.

Key Responsibilities

• Monitor SAP systems using Solution Manager and other tools to ensure smooth operations
• Assist in identifying and resolving first-level issues such as application errors, performance bottlenecks, and user concerns
• Support routine maintenance activities, including system health checks, backups, patches, and refreshes
• Assist in SAP user and role management to maintain proper access and security controls
• Document incidents, resolutions, and system changes following best practices
• Help manage SAP transports between development, quality, and production environments
• Provide support for system startups and shutdowns during maintenance or unexpected outages

What We're Looking For

• Bachelor's degree
  in IT, Computer Science, or related field (or equivalent experience)
• Strong verbal and written communication skills for documentation and collaboration
• Keen attention to detail and commitment to following processes
• Willingness to work on a
  shifting schedule

, including late-night or graveyard shifts

Nice to have (not required):

• Basic knowledge of SAP Basis components (ECC, S/4HANA, Solution Manager, etc.)
• Familiarity with databases (Oracle, SQL Server, HANA), operating systems (Linux, Unix, Windows), and networking concepts
• Prior experience in a technical support or helpdesk role, preferably within enterprise IT environments

What We Promise You

Growth & Mentorship
– Learn directly from experienced SAP Basis consultants

Hands-On Experience
– Work on real SAP environments and gain critical technical exposure

Supportive Culture
– A collaborative team that values learning and development

Career Path
– Build a foundation to progress into advanced SAP Basis or consulting roles

Ready to Begin Your SAP Journey?

Send your updated resume and a short statement of interest to:
mcm--

Subject:
SAP L1 Support Application – (Your Full Name)

Be part of a company that values growth, innovation, and people. Start your SAP career at
McCoy
.