1,099 Sap Service Cloud jobs in the Philippines
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted 15 days ago
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
0
Customer Service
Pampanga, Pampanga
Global Support
Posted 18 days ago
Job Viewed
Job Description
An outsourcing company provides business process or other operational tasks to a third-party company or individual, allowing the original company to focus on its core competencies. This practice can lead to cost savings, access to specialized skills, and increased efficiency
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
Laguna, Laguna
Anytime Cleaners Corp.
Posted 26 days ago
Job Viewed
Job Description
Aim of Role
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Pasay City, National Capital Region
KLG International, Inc. - Foodservice Division
Posted today
Job Viewed
Job Description
JOB RESPONSIBILITIES
br>- Responsible for providing support to customers by answering inquiries, resolving complaints, preparing quotations and processing orders.
- Assists walk-in customers, responds to telephone inquiries, provides answers and suggests solutions to customer needs.
- Coordinates with Territory Sales consultants and other departments in line with stocks allocations and updating of customer database.
JOB QUALIFICATIONS
- Graduate of any four (4) year course
- Customer service oriented
- Good communication skills.
PERKS AND BENEFITS
- Incentives
- Paid Training
- Paid Leaves including Birthday Leave
- Communication Allowance
- Health Card
- Life Insurance
- Free parking
- Employee Discount
br>- Responsible for providing support to customers by answering inquiries, resolving complaints, preparing quotations and processing orders.
- Assists walk-in customers, responds to telephone inquiries, provides answers and suggests solutions to customer needs.
- Coordinates with Territory Sales consultants and other departments in line with stocks allocations and updating of customer database.
JOB QUALIFICATIONS
- Graduate of any four (4) year course
- Customer service oriented
- Good communication skills.
PERKS AND BENEFITS
- Incentives
- Paid Training
- Paid Leaves including Birthday Leave
- Communication Allowance
- Health Card
- Life Insurance
- Free parking
- Employee Discount
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Agent
Taguig, National Capital Region
Welsend Global Services Inc.
Posted today
Job Viewed
Job Description
Responsibilities:
1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets) and provide timely and accurate solutions based on SOP. br>2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file documents.
Qualifications:
1. Proven customer support or Client Service Representative experience with a customer-first mindset, and strong communication and coordination skills.
2. Proficient in computer operating systems and Office software.
3. English proficiency is preferred.
4. Strong multitasking, prioritization, and time management skills.
5. Bachelor’s degree or higher. < r>
Work Setup:
· Willing to work in McKinley, Taguig (office-based), night shift and day shift br>· Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays br>· Can start immediately
1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets) and provide timely and accurate solutions based on SOP. br>2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file documents.
Qualifications:
1. Proven customer support or Client Service Representative experience with a customer-first mindset, and strong communication and coordination skills.
2. Proficient in computer operating systems and Office software.
3. English proficiency is preferred.
4. Strong multitasking, prioritization, and time management skills.
5. Bachelor’s degree or higher. < r>
Work Setup:
· Willing to work in McKinley, Taguig (office-based), night shift and day shift br>· Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays br>· Can start immediately
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
National Capital Region, National Capital Region
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
Job Description:
We are hiring Customer Service Representatives at Ayala, Makati & Bridgetowne, Quezon City sites for various accounts, including telecommunications, retail sportswear, and local banking. Your role will involve assisting customers with inquiries, providing product or service information, and ensuring excellent customer support. br>
Qualifications:
- High School Graduate (old curriculum) or Senior High Graduate (new curriculum)
- College undergraduates/completers are welcome to apply
- BPO experience is an advantage (some accounts require 6 months to 1 year experience)
- Good communication skills and willingness to work on shifting schedules
Benefits:
- Competitive salary package (up to ₱27,000 depending on the account) < r>- Performance incentives and allowances
- HMO coverage and other government-mandated benefits
- Career growth and development opportunities
We are hiring Customer Service Representatives at Ayala, Makati & Bridgetowne, Quezon City sites for various accounts, including telecommunications, retail sportswear, and local banking. Your role will involve assisting customers with inquiries, providing product or service information, and ensuring excellent customer support. br>
Qualifications:
- High School Graduate (old curriculum) or Senior High Graduate (new curriculum)
- College undergraduates/completers are welcome to apply
- BPO experience is an advantage (some accounts require 6 months to 1 year experience)
- Good communication skills and willingness to work on shifting schedules
Benefits:
- Competitive salary package (up to ₱27,000 depending on the account) < r>- Performance incentives and allowances
- HMO coverage and other government-mandated benefits
- Career growth and development opportunities
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Ortigas, National Capital Region
Recruiter PH
Posted today
Job Viewed
Job Description
Qualifications:
br>Completed at least 2nd year of college with 2 years BPO experience, OR
College graduates with at least 1 year BPO experience (international voice account preferred).
Excellent English communication skills (verbal and written).
Strong problem-solving skills and ability to work in a fast-paced environment.
Amenable to shifting schedules, including night shifts and weekends.
Responsibilities:
Handle inbound and outbound calls for international clients.
Provide excellent customer support by addressing inquiries, resolving issues, and delivering solutions.
Maintain accurate records of customer interactions in the system.
Collaborate with the team to achieve performance metrics and ensure high-quality service delivery.
br>Completed at least 2nd year of college with 2 years BPO experience, OR
College graduates with at least 1 year BPO experience (international voice account preferred).
Excellent English communication skills (verbal and written).
Strong problem-solving skills and ability to work in a fast-paced environment.
Amenable to shifting schedules, including night shifts and weekends.
Responsibilities:
Handle inbound and outbound calls for international clients.
Provide excellent customer support by addressing inquiries, resolving issues, and delivering solutions.
Maintain accurate records of customer interactions in the system.
Collaborate with the team to achieve performance metrics and ensure high-quality service delivery.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Specialist
Leyte, Leyte
Dempsey Resource Management Inc.
Posted 1 day ago
Job Viewed
Job Description
Provides an excellent online shopping experience to all customers across all marketplaces by resolving
issues through timely responses to customer emails, inbound and outbound calls, voicemails, and live br>chat. He/she will also perform special projects designated by the Team Manager.
RESPONSIBILITIES:
● Provides customer service for Amazon 2P and 3P accounts and monitors their performance on < r>Amazon.
● Represents the brands to which he/she is assigned and familiarizes themselves with each brand’s
● Ensures that assigned brands achieve excellent performance ratings on Amazon and other < r>marketplaces.
● Addresses customer queries related to orders processed through Amazon, the company's < r>website, and physical stores by coordinating primarily with the Supplier Management group, as
well as the Listings, Inventory, Pricing, and Warehouse Teams.
● Provides customers with shipment status updates. < r>● Confirms, cancels, and processes refunds for orders as needed. < r>● Sends out notifications for order delays. < r>● Coordinates with shipping carriers to investigate lost packages and defective product claims. < r>● Builds customer trust and earns positive feedback. < r>● Updates internal tools, such as spreadsheets. < r>● Helps maintain excellent metrics on Amazon and other marketplaces. < r>● Handles special projects assigned by the Manager. < r>● Supports the Customer Service Manager and acts as the point of contact in the absence of the < r>Manager or when needed.
ESSENTIAL REQUIREMENTS:
● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good computer skills and knows how to navigate the internet < r>● Good Attendance record in previous employment < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Can work on the night shift. < r>● Willing to work on weekends with a rotational schedule
issues through timely responses to customer emails, inbound and outbound calls, voicemails, and live br>chat. He/she will also perform special projects designated by the Team Manager.
RESPONSIBILITIES:
● Provides customer service for Amazon 2P and 3P accounts and monitors their performance on < r>Amazon.
● Represents the brands to which he/she is assigned and familiarizes themselves with each brand’s
● Ensures that assigned brands achieve excellent performance ratings on Amazon and other < r>marketplaces.
● Addresses customer queries related to orders processed through Amazon, the company's < r>website, and physical stores by coordinating primarily with the Supplier Management group, as
well as the Listings, Inventory, Pricing, and Warehouse Teams.
● Provides customers with shipment status updates. < r>● Confirms, cancels, and processes refunds for orders as needed. < r>● Sends out notifications for order delays. < r>● Coordinates with shipping carriers to investigate lost packages and defective product claims. < r>● Builds customer trust and earns positive feedback. < r>● Updates internal tools, such as spreadsheets. < r>● Helps maintain excellent metrics on Amazon and other marketplaces. < r>● Handles special projects assigned by the Manager. < r>● Supports the Customer Service Manager and acts as the point of contact in the absence of the < r>Manager or when needed.
ESSENTIAL REQUIREMENTS:
● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good computer skills and knows how to navigate the internet < r>● Good Attendance record in previous employment < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Can work on the night shift. < r>● Willing to work on weekends with a rotational schedule
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Pampanga, Pampanga
Career Professionals Inc.
Posted 1 day ago
Job Viewed
Job Description
Job Description:
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. br>- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. < r>- Maintain a deep understanding of company products, services, and policies to provide accurate information.
Qualifications:
- High School or SHS graduates welcome
- Preferably with 2 yrs CCE or 6 months experience for Tech support
- Positive attitude and strong communication skills
- Patience, empathy, and a positive attitude.
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. br>- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. < r>- Maintain a deep understanding of company products, services, and policies to provide accurate information.
Qualifications:
- High School or SHS graduates welcome
- Preferably with 2 yrs CCE or 6 months experience for Tech support
- Positive attitude and strong communication skills
- Patience, empathy, and a positive attitude.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
National Capital Region, National Capital Region
Career Professionals Inc.
Posted 1 day ago
Job Viewed
Job Description
Job Description:
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. br>- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. < r>- Maintain a deep understanding of company products, services, and policies to provide accurate information.
- Knowledgeable in healthcare-related customer service.
Qualifications:
- High School or SHS graduates welcome
- Preferably with at least 1 to 2 yrs Customer Care Experience
- Positive attitude and strong communication skills
- Patience, empathy, and a positive attitude.
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. br>- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. < r>- Maintain a deep understanding of company products, services, and policies to provide accurate information.
- Knowledgeable in healthcare-related customer service.
Qualifications:
- High School or SHS graduates welcome
- Preferably with at least 1 to 2 yrs Customer Care Experience
- Positive attitude and strong communication skills
- Patience, empathy, and a positive attitude.
This advertiser has chosen not to accept applicants from your region.
9