23 Sap Functional jobs in the Philippines
SAP Functional Consultants
National Capital Region, National Capital Region
Career Professionals, Inc.
Posted 15 days ago
Job Viewed
Job Description
An SAP Functional Consultant analyzes business needs and configures SAP systems to meet those needs. They bridge the gap between business requirements and technical solutions, ensuring efficient and effective use of SAP software. Their responsibilities include requirements gathering, system configuration, testing, training, and ongoing support.
This advertiser has chosen not to accept applicants from your region.
0
Functional Consultant - SAP Business One
National Capital Region, National Capital Region
DynamIQ Enterprise Solution Inc.
Posted 20 days ago
Job Viewed
Job Description
Responsibilities:
• Plans, develops and documents processes to be used as the blueprint for the whole implementation cycle across all business units br>• nsures compliance to processes and procedures in the resolution of issues or requested activities < r>• P ovides SAP software maintenance and support to correct systems errors, user inquiries, concerns and problems < r>• P ovides SAP troubleshooting, testing and implementation of system configurations and changes < r>• P rform testing and facilitate UAT (User Acceptance Training) with business users. < r>
Qualifications:
• C ndidate must possess at least Bachelor's/College Degree in Accountancy or any relevant course < r>• T xation knowledge and accounting entries knowledge is an advantage < r>• S rong analytical organizational and documentation skills. < r>• K owledge and experience in technical aspects of software testing is an advantage < r>• M st be willing to work ON SITE < r>• K owledge in other ERP and SAP Business One System is an advantage < r>• G od Analytical, Problem Solving, and Communication Skills < r>• W lling to travel and be deployed all over the country
• Plans, develops and documents processes to be used as the blueprint for the whole implementation cycle across all business units br>• nsures compliance to processes and procedures in the resolution of issues or requested activities < r>• P ovides SAP software maintenance and support to correct systems errors, user inquiries, concerns and problems < r>• P ovides SAP troubleshooting, testing and implementation of system configurations and changes < r>• P rform testing and facilitate UAT (User Acceptance Training) with business users. < r>
Qualifications:
• C ndidate must possess at least Bachelor's/College Degree in Accountancy or any relevant course < r>• T xation knowledge and accounting entries knowledge is an advantage < r>• S rong analytical organizational and documentation skills. < r>• K owledge and experience in technical aspects of software testing is an advantage < r>• M st be willing to work ON SITE < r>• K owledge in other ERP and SAP Business One System is an advantage < r>• G od Analytical, Problem Solving, and Communication Skills < r>• W lling to travel and be deployed all over the country
This advertiser has chosen not to accept applicants from your region.
1
SAP FICO Functional Analyst
Muntinlupa, National Capital Region
Hunter's Hub, Inc.
Posted 22 days ago
Job Viewed
Job Description
Qualifications:
br>Must have at least 3-5 years of experience in SAP FICO
Must have excellent communication skills
Must be able to work hybrid (3 days at the office, 2 days WFH); mid shift
Must have stable internet connection at home
Job Description:
Facilitate the support for SAP FICO
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate meetings/workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy business' needs
Design, customize, configure and testing of FICO
Identify gaps, issues and work around solutions
Identify, interpret, validate and document customer requirements.
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements.
Provide consulting services on both new implementations and existing support projects.
Provide ad-hoc training and user support as required.
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems
br>Must have at least 3-5 years of experience in SAP FICO
Must have excellent communication skills
Must be able to work hybrid (3 days at the office, 2 days WFH); mid shift
Must have stable internet connection at home
Job Description:
Facilitate the support for SAP FICO
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate meetings/workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy business' needs
Design, customize, configure and testing of FICO
Identify gaps, issues and work around solutions
Identify, interpret, validate and document customer requirements.
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements.
Provide consulting services on both new implementations and existing support projects.
Provide ad-hoc training and user support as required.
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems
This advertiser has chosen not to accept applicants from your region.
2
SAP FICO Functional Lead
IBM
Posted 20 days ago
Job Viewed
Job Description
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
**Your role and responsibilities**
As a SAP Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for:
* Assisting clients in selection, implementation, and support of packages
* Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management
* Run or support workshops, meetings, and stakeholder interviews
* Develop process maps to understand As-Is and To-Be scenarios
* Use Design Thinking to help solve client's challenges
**Required technical and professional expertise**
* 5+ years of experience in full-cycle implementation and support projects for SAP/Hana FIN FI module
* Experience in SAP Finance submodules and other components
* Experience in SAP HANA or S/4 HANA is highly preferred
* At least 3-5 full-cycle implementation and roll-out projects is preferred
* Has experience in preparing and writing of docs eq. Functional/Technical specification documents
* Knowledgeable in using various tools eq MS Office, Ticketing apps, Teams, Sharepoint and other essentials
* Experience in interacting directly with client(s)
* With good communication and presentation skills
**Preferred technical and professional experience**
* Experience and familiarity in SAP VIM is a plus
* Experience and familiarity in SAP BRIM is a plus
* Experience in preparing RFP is an advantage
* SAP Certification in related field
* Experience in Healthcare industry is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
**Your role and responsibilities**
As a SAP Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for:
* Assisting clients in selection, implementation, and support of packages
* Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management
* Run or support workshops, meetings, and stakeholder interviews
* Develop process maps to understand As-Is and To-Be scenarios
* Use Design Thinking to help solve client's challenges
**Required technical and professional expertise**
* 5+ years of experience in full-cycle implementation and support projects for SAP/Hana FIN FI module
* Experience in SAP Finance submodules and other components
* Experience in SAP HANA or S/4 HANA is highly preferred
* At least 3-5 full-cycle implementation and roll-out projects is preferred
* Has experience in preparing and writing of docs eq. Functional/Technical specification documents
* Knowledgeable in using various tools eq MS Office, Ticketing apps, Teams, Sharepoint and other essentials
* Experience in interacting directly with client(s)
* With good communication and presentation skills
**Preferred technical and professional experience**
* Experience and familiarity in SAP VIM is a plus
* Experience and familiarity in SAP BRIM is a plus
* Experience in preparing RFP is an advantage
* SAP Certification in related field
* Experience in Healthcare industry is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
3
Functional Consultant - SAP Business One (Cebu-based)
Cebu, Cebu
DynamIQ Enterprise Solution Inc.
Posted 20 days ago
Job Viewed
Job Description
Responsibilities:
• Plans, develops, and documents processes to be used as the blueprint for the whole implementation cycle across all business units br>• nsures compliance to processes and procedures in the resolution of issues or requested activities < r>• P ovides SAP software maintenance and support to correct systems errors, user inquiries, concerns and problems < r>• P ovides SAP troubleshooting, testing, and implementation of system configurations and changes < r>• P rform testing and facilitate UAT (User Acceptance Training) with business users. < r>
Qualifications:
• C ndidate must possess at least a Bachelor's/College Degree in Accountancy or any relevant course < r>• T xation knowledge and accounting entries knowledge is an advantage < r>• S rong analytical organizational and documentation skills. < r>• K owledge and experience in technical aspects of software testing is an advantage < r>• K owledge in other ERP and SAP Business One System is an advantage < r>• G od Analytical, Problem Solving, and Communication Skills < r>• W lling to travel and be deployed all over the country
• Plans, develops, and documents processes to be used as the blueprint for the whole implementation cycle across all business units br>• nsures compliance to processes and procedures in the resolution of issues or requested activities < r>• P ovides SAP software maintenance and support to correct systems errors, user inquiries, concerns and problems < r>• P ovides SAP troubleshooting, testing, and implementation of system configurations and changes < r>• P rform testing and facilitate UAT (User Acceptance Training) with business users. < r>
Qualifications:
• C ndidate must possess at least a Bachelor's/College Degree in Accountancy or any relevant course < r>• T xation knowledge and accounting entries knowledge is an advantage < r>• S rong analytical organizational and documentation skills. < r>• K owledge and experience in technical aspects of software testing is an advantage < r>• K owledge in other ERP and SAP Business One System is an advantage < r>• G od Analytical, Problem Solving, and Communication Skills < r>• W lling to travel and be deployed all over the country
This advertiser has chosen not to accept applicants from your region.
4
SAP S/4HANA Materials Management Functional Consultant - Alabang
National Capital Region, National Capital Region
RCX Recruitment Inc.
Posted 7 days ago
Job Viewed
Job Description
Salary: 60,000 - 80,000
br>Required Experience:
> Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Information Technology, or related field. < r>> Minimum of 3 years of hands-on experience in SAP MM module implementation and support
> Experience with end-to-end SAP S/4HANA implementations is highly preferred.
> Solid understanding of procurement processes (P2P), inventory management, and materials planning.
> Proficiency in SAP S/4HANA MM configuration and customization.
> Strong knowledge of business processes such as procurement, stock transfers, goods movements, and vendor evaluations
> Ability to create detailed functional specifications and work with ABAP developers for custom enhancements.
> Excellent analytical, problem-solving, and communication skill
> Ability to collaborate effectively with cross-functional teams and business users.
> SAP S/4HANA Materials Management (MM) certification is a plus.
> Experience with SAP Grow/RISE is a plus
Job Description:
1. Requirement Gathering and Analysis:
> Collaborate with business stakeholders to understand and document procurement and inventory management requirements.
> Analyze existing business processes and identify gaps that can be addressed through SAP S/4HANA MM solutions.
2. Solution Design and Implementation:
> Design and configure SAP S/4HANA MM modules, including Purchasing, Inventory Management, Material Master Data, Vendor Master Data, and Invoice Verification.
> Develop functional specifications for custom enhancements, reports, and interfaces.
> Lead or support SAP S/4HANA MM implementations, upgrades, and data migrations aligned with business strategies.
3. Testing and Validation:
> Perform unit testing, integration testing, and user acceptance testing for all MM functionalities.
> Support defect resolution and validate fixes to ensure stable system performance.
4. Training and Support:
> Conduct user training and create documentation for SAP MM processes and best practices.
> Provide ongoing support to end-users by troubleshooting issues and ensuring efficient MM operations post go-live.
5) Project Management and Collaboration:
•Assist in the planning and execution of MM-related project deliverables in coordination with project managers. < r>•Work collaboratively with other SAP consultants (e.g., SD, FICO) to ensure seamless cross-module integration. < r>•Support pre-sales activities.
br>Required Experience:
> Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Information Technology, or related field. < r>> Minimum of 3 years of hands-on experience in SAP MM module implementation and support
> Experience with end-to-end SAP S/4HANA implementations is highly preferred.
> Solid understanding of procurement processes (P2P), inventory management, and materials planning.
> Proficiency in SAP S/4HANA MM configuration and customization.
> Strong knowledge of business processes such as procurement, stock transfers, goods movements, and vendor evaluations
> Ability to create detailed functional specifications and work with ABAP developers for custom enhancements.
> Excellent analytical, problem-solving, and communication skill
> Ability to collaborate effectively with cross-functional teams and business users.
> SAP S/4HANA Materials Management (MM) certification is a plus.
> Experience with SAP Grow/RISE is a plus
Job Description:
1. Requirement Gathering and Analysis:
> Collaborate with business stakeholders to understand and document procurement and inventory management requirements.
> Analyze existing business processes and identify gaps that can be addressed through SAP S/4HANA MM solutions.
2. Solution Design and Implementation:
> Design and configure SAP S/4HANA MM modules, including Purchasing, Inventory Management, Material Master Data, Vendor Master Data, and Invoice Verification.
> Develop functional specifications for custom enhancements, reports, and interfaces.
> Lead or support SAP S/4HANA MM implementations, upgrades, and data migrations aligned with business strategies.
3. Testing and Validation:
> Perform unit testing, integration testing, and user acceptance testing for all MM functionalities.
> Support defect resolution and validate fixes to ensure stable system performance.
4. Training and Support:
> Conduct user training and create documentation for SAP MM processes and best practices.
> Provide ongoing support to end-users by troubleshooting issues and ensuring efficient MM operations post go-live.
5) Project Management and Collaboration:
•Assist in the planning and execution of MM-related project deliverables in coordination with project managers. < r>•Work collaboratively with other SAP consultants (e.g., SD, FICO) to ensure seamless cross-module integration. < r>•Support pre-sales activities.
This advertiser has chosen not to accept applicants from your region.
5
SAP S/4HANA Materials Management Functional Consultant-Alabang
National Capital Region, National Capital Region
RCX Recruitment Inc.
Posted 12 days ago
Job Viewed
Job Description
Required Experience:
> Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Information Technology, or related field. br>> Minimum of 3 years of hands-on experience in SAP MM module implementation and support
> Experience with end-to-end SAP S/4HANA implementations is highly preferred.
> Solid understanding of procurement processes (P2P), inventory management, and materials planning.
> Experience with SAP Grow/RISE is a plus.
> Proficiency in SAP S/4HANA MM configuration and customization.
> Strong knowledge of business processes such as procurement, stock transfers, goods movements, and vendor evaluations
> Ability to create detailed functional specifications and work with ABAP developers for custom enhancements.
> Excellent analytical, problem-solving, and communication skills.
> Ability to collaborate effectively with cross-functional teams and business users.
> SAP S/4HANA Materials Management (MM) certification is a plus.
Job Description:
1. Requirement Gathering and Analysis:
> Collaborate with business stakeholders to understand and document procurement and inventory management requirements.
> Analyze existing business processes and identify gaps that can be addressed through SAP S/4HANA MM solutions.
2. Solution Design and Implementation:
> Design and configure SAP S/4HANA MM modules, including Purchasing, Inventory Management, Material Master Data, Vendor Master Data, and Invoice Verification.
> Develop functional specifications for custom enhancements, reports, and interfaces.
> Lead or support SAP S/4HANA MM implementations, upgrades, and data migrations aligned with business strategies.
3. Testing and Validation:
> Perform unit testing, integration testing, and user acceptance testing for all MM functionalities.
> Support defect resolution and validate fixes to ensure stable system performance.
4. Training and Support:
> Conduct user training and create documentation for SAP MM processes and best practices.
> Provide ongoing support to end-users by troubleshooting issues and ensuring efficient MM operations post go-live.
5) Project Management and Collaboration:
•Assist in the planning and execution of MM-related project deliverables in coordination with project managers. < r>•Work collaboratively with other SAP consultants (e.g., SD, FICO) to ensure seamless cross-module integration. < r>• Support pre-sales activities.
> Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Information Technology, or related field. br>> Minimum of 3 years of hands-on experience in SAP MM module implementation and support
> Experience with end-to-end SAP S/4HANA implementations is highly preferred.
> Solid understanding of procurement processes (P2P), inventory management, and materials planning.
> Experience with SAP Grow/RISE is a plus.
> Proficiency in SAP S/4HANA MM configuration and customization.
> Strong knowledge of business processes such as procurement, stock transfers, goods movements, and vendor evaluations
> Ability to create detailed functional specifications and work with ABAP developers for custom enhancements.
> Excellent analytical, problem-solving, and communication skills.
> Ability to collaborate effectively with cross-functional teams and business users.
> SAP S/4HANA Materials Management (MM) certification is a plus.
Job Description:
1. Requirement Gathering and Analysis:
> Collaborate with business stakeholders to understand and document procurement and inventory management requirements.
> Analyze existing business processes and identify gaps that can be addressed through SAP S/4HANA MM solutions.
2. Solution Design and Implementation:
> Design and configure SAP S/4HANA MM modules, including Purchasing, Inventory Management, Material Master Data, Vendor Master Data, and Invoice Verification.
> Develop functional specifications for custom enhancements, reports, and interfaces.
> Lead or support SAP S/4HANA MM implementations, upgrades, and data migrations aligned with business strategies.
3. Testing and Validation:
> Perform unit testing, integration testing, and user acceptance testing for all MM functionalities.
> Support defect resolution and validate fixes to ensure stable system performance.
4. Training and Support:
> Conduct user training and create documentation for SAP MM processes and best practices.
> Provide ongoing support to end-users by troubleshooting issues and ensuring efficient MM operations post go-live.
5) Project Management and Collaboration:
•Assist in the planning and execution of MM-related project deliverables in coordination with project managers. < r>•Work collaboratively with other SAP consultants (e.g., SD, FICO) to ensure seamless cross-module integration. < r>• Support pre-sales activities.
This advertiser has chosen not to accept applicants from your region.
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SAP S/4 HANA - FICO Functional Consultant - Alabang, Muntinlupa
National Capital Region, National Capital Region
RCX Recruitment Inc.
Posted 13 days ago
Job Viewed
Job Description
Required Experience:
> Education Bachelor’s degree in Accounting, Finance, Information Technology, or related fields. br>> Minimum of 3 years of hands-on experience in SAP FICO module implementation and support.
> Experience with end-to-end SAP S/4HANA implementations is highly preferred.
> Strong knowledge of financial accounting and controlling processes, including GL, AP, AR, AA, CCA, PCA, and Internal Orders.
> Experience with SAP Grow/RISE is a plus
> Proficiency in SAP S/4HANA FICO configuration and customizing.
> Ability to create detailed functional specifications for custom developments.
> Excellent problem-solving and analytical skills.
> Strong written and oral communication and interpersonal skills to interact effectively with clients and team members.
> Certifications SAP S/4HANA FICO certification is a plus.
Job Description:
- Requirement Gathering and Analysis:
> Collaborate with business stakeholders to understand and document financial and controlling requirements.
> Conduct detailed analysis of business processes and identify gaps that can be addressed through SAP S/4HANA FICO.
- Solution Design and Implementation:
> Design and configure SAP S/4HANA FICO modules to meet business needs, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CCA), Profit Center Accounting (PCA), and Internal Orders.
> Develop and execute functional specifications for custom reports, enhancements, and interfaces.
> Lead and participate in SAP S/4HANA FICO implementations, upgrades, and migrations.
- Testing and Validation:
> Perform unit testing, integration testing, and user acceptance testing to ensure system reliability and accuracy.
> Support users in testing activities and ensure that issues are resolved in a timely manner.
- Training and Support:
> Provide end-user training and create user documentation to ensure successful adoption of SAP S/4HANA FICO functionalities.
> Offer ongoing support to users by troubleshooting and resolving issues related to the SAP FICO modules.
- Project Management and Collaboration:
> Work closely with project managers to plan, execute, and deliver SAP S/4HANA FICO projects on time and within budget.
> Collaborate with other SAP module consultants (e.g., MM & SD) to ensure seamless integration across modules.
> Support pre-sales activities.
> Education Bachelor’s degree in Accounting, Finance, Information Technology, or related fields. br>> Minimum of 3 years of hands-on experience in SAP FICO module implementation and support.
> Experience with end-to-end SAP S/4HANA implementations is highly preferred.
> Strong knowledge of financial accounting and controlling processes, including GL, AP, AR, AA, CCA, PCA, and Internal Orders.
> Experience with SAP Grow/RISE is a plus
> Proficiency in SAP S/4HANA FICO configuration and customizing.
> Ability to create detailed functional specifications for custom developments.
> Excellent problem-solving and analytical skills.
> Strong written and oral communication and interpersonal skills to interact effectively with clients and team members.
> Certifications SAP S/4HANA FICO certification is a plus.
Job Description:
- Requirement Gathering and Analysis:
> Collaborate with business stakeholders to understand and document financial and controlling requirements.
> Conduct detailed analysis of business processes and identify gaps that can be addressed through SAP S/4HANA FICO.
- Solution Design and Implementation:
> Design and configure SAP S/4HANA FICO modules to meet business needs, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CCA), Profit Center Accounting (PCA), and Internal Orders.
> Develop and execute functional specifications for custom reports, enhancements, and interfaces.
> Lead and participate in SAP S/4HANA FICO implementations, upgrades, and migrations.
- Testing and Validation:
> Perform unit testing, integration testing, and user acceptance testing to ensure system reliability and accuracy.
> Support users in testing activities and ensure that issues are resolved in a timely manner.
- Training and Support:
> Provide end-user training and create user documentation to ensure successful adoption of SAP S/4HANA FICO functionalities.
> Offer ongoing support to users by troubleshooting and resolving issues related to the SAP FICO modules.
- Project Management and Collaboration:
> Work closely with project managers to plan, execute, and deliver SAP S/4HANA FICO projects on time and within budget.
> Collaborate with other SAP module consultants (e.g., MM & SD) to ensure seamless integration across modules.
> Support pre-sales activities.
This advertiser has chosen not to accept applicants from your region.
7
Zendesk Functional Consultant
Centric Group
Posted today
Job Viewed
Job Description
Job Responsibilities:
The Zendesk Functional consultant is the primary person in charge of configuring Zendesk Support based on the customer's needs.
Responsible for ensuring the adoption and configuration of Customer Service best practices, recommendations, and configuration.
Responsible for onboarding and introducing the Zendesk platform to new users
Responsible for training the Customer how the configureZendesk and recommend best practices
Collaborate with the Zendesk Team
Provide assistance with technical issues
Revise existing configuration and suggest improvements
Job Skills:
Ability to troubleshoot software-related issues
Experience in project management is a plus
An
analytical mind with problem-solving abilities
A team player with excellent communication and presentation skills
Customer service orientation
Interpersonal skills
BSc/BA in computer science, IT, Business Administration or relevant field; MSc/MBA in business will be a plus
Prior experience in tech support, desktop support, or a similar role is a plus
Experience Required:2 or more years of experience in using Support/Helpdesk systems
Requirements: Entry Level
Type of Job: Full Time
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
The Zendesk Functional consultant is the primary person in charge of configuring Zendesk Support based on the customer's needs.
Responsible for ensuring the adoption and configuration of Customer Service best practices, recommendations, and configuration.
Responsible for onboarding and introducing the Zendesk platform to new users
Responsible for training the Customer how the configureZendesk and recommend best practices
Collaborate with the Zendesk Team
Provide assistance with technical issues
Revise existing configuration and suggest improvements
Job Skills:
Ability to troubleshoot software-related issues
Experience in project management is a plus
An
analytical mind with problem-solving abilities
A team player with excellent communication and presentation skills
Customer service orientation
Interpersonal skills
BSc/BA in computer science, IT, Business Administration or relevant field; MSc/MBA in business will be a plus
Prior experience in tech support, desktop support, or a similar role is a plus
Experience Required:2 or more years of experience in using Support/Helpdesk systems
Requirements: Entry Level
Type of Job: Full Time
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
This advertiser has chosen not to accept applicants from your region.
8
Workday Functional Consultant
MicroSourcing
Posted today
Job Viewed
Job Description
Lead as the primary contact for Workday Reporting and Security with technology partners and vendors to develop a solution that is best practice and configured to meet business needs
- Drive continuous improvement of the Workday reporting solution platform, leveraging technology to drive desired employee experience outcomes
- Manage the review, analysis and changes required to reports resulting from regular product updates of Workday Financials and Projects
- Lead the design and development of reports, and advise Versent Group users on best practices in Workday reports
- Analyse, design and build new custom reports using Workday reporting tools (e.g. Report
Writer, Calculated Fields, Worksheets, Discovery Boards, dashboards, worklets)
- Build strong, trusted relationships with key stakeholders and employees, and support them in the transition to Workday Reporting
- Lead the design and development of Workday security, and advise Versent Group users on best practices in Workday security to maintain segregation of duties, reporting and associated data access
- Developing, testing, maintaining and supporting Workday security (domains, business process, security groups and security roles)
- Develop test scenarios, scripts and provide solutions to testing issues for reporting and security
Develop training materials such as reference materials, templates, tools and guidelines
- Drive continuous improvement of the Workday reporting solution platform, leveraging technology to drive desired employee experience outcomes
- Manage the review, analysis and changes required to reports resulting from regular product updates of Workday Financials and Projects
- Lead the design and development of reports, and advise Versent Group users on best practices in Workday reports
- Analyse, design and build new custom reports using Workday reporting tools (e.g. Report
Writer, Calculated Fields, Worksheets, Discovery Boards, dashboards, worklets)
- Build strong, trusted relationships with key stakeholders and employees, and support them in the transition to Workday Reporting
- Lead the design and development of Workday security, and advise Versent Group users on best practices in Workday security to maintain segregation of duties, reporting and associated data access
- Developing, testing, maintaining and supporting Workday security (domains, business process, security groups and security roles)
- Develop test scenarios, scripts and provide solutions to testing issues for reporting and security
Develop training materials such as reference materials, templates, tools and guidelines
This advertiser has chosen not to accept applicants from your region.
9