8 Salesforce Specialist jobs in the Philippines
Salesforce Support Specialist I
Manila, Metropolitan Manila
RELX INC
Posted 16 days ago
Job Viewed
Job Description
As a Sales force Support Specialist , you will enable the Elsevier H ealth b usiness u nit to continue to scale by acting as the initial line of support for all Health Salesforce us ers . You will be part of a global s ales o perations team that enables sales to conduct their responsibilities with enhanced support and streamlined processes . This role will involve supporting Salesforce users in the health business unit globally as they manage sales opportunities and conduct account management activities.
Key Responsibilities:
+ Provide technical support and troubleshooting for Salesforce users by responding to support tickets with in established timeframes .
+ Perform the following administrative tasks in Salesforce or other CRM applications :
- Lead maintenance including knowledge of assignment rules
- A ccount and contact maintenance
- O pportunity and quote creation and updates
- R eport creation and updates
- O ther routine tasks as necessary
+ Ability to complete mass data updates using Salesforce Data Loader .
+ Coordinate the resolution of support tickets that require intervention from tier 2 support or the IT team.
+ Assist in the testing of new Salesforce functionality.
+ Identify process or training gaps to build a better experience for all users.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ 3 or more year s of experience with Salesforce in a support role .
+ Hands - on e xperience using Salesforce Sales Cloud and Salesforce CPQ.
+ Hands-on experience managing Salesforce cases .
+ Understanding sales processes and associated pricing .
+ Experience with integrated c ontract l ifecycle m anagement (CLM) solutions such as Iron c lad, Docusign , or Conga.
+ Knowledge of other CRM applications such as Siebel.
+ Familiarity with other sales tooling including, but not limited to, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
+ Excellent command of the English language.
Additional Requirements for Internal Candidates:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Key Responsibilities:
+ Provide technical support and troubleshooting for Salesforce users by responding to support tickets with in established timeframes .
+ Perform the following administrative tasks in Salesforce or other CRM applications :
- Lead maintenance including knowledge of assignment rules
- A ccount and contact maintenance
- O pportunity and quote creation and updates
- R eport creation and updates
- O ther routine tasks as necessary
+ Ability to complete mass data updates using Salesforce Data Loader .
+ Coordinate the resolution of support tickets that require intervention from tier 2 support or the IT team.
+ Assist in the testing of new Salesforce functionality.
+ Identify process or training gaps to build a better experience for all users.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ 3 or more year s of experience with Salesforce in a support role .
+ Hands - on e xperience using Salesforce Sales Cloud and Salesforce CPQ.
+ Hands-on experience managing Salesforce cases .
+ Understanding sales processes and associated pricing .
+ Experience with integrated c ontract l ifecycle m anagement (CLM) solutions such as Iron c lad, Docusign , or Conga.
+ Knowledge of other CRM applications such as Siebel.
+ Familiarity with other sales tooling including, but not limited to, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
+ Excellent command of the English language.
Additional Requirements for Internal Candidates:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
0
Salesforce Support Specialist I
Iloilo, Iloilo
RELX INC
Posted 16 days ago
Job Viewed
Job Description
As a Sales force Support Specialist , you will enable the Elsevier H ealth b usiness u nit to continue to scale by acting as the initial line of support for all Health Salesforce us ers . You will be part of a global s ales o perations team that enables sales to conduct their responsibilities with enhanced support and streamlined processes . This role will involve supporting Salesforce users in the health business unit globally as they manage sales opportunities and conduct account management activities.
Key Responsibilities:
+ Provide technical support and troubleshooting for Salesforce users by responding to support tickets with in established timeframes .
+ Perform the following administrative tasks in Salesforce or other CRM applications :
- Lead maintenance including knowledge of assignment rules
- A ccount and contact maintenance
- O pportunity and quote creation and updates
- R eport creation and updates
- O ther routine tasks as necessary
+ Ability to complete mass data updates using Salesforce Data Loader .
+ Coordinate the resolution of support tickets that require intervention from tier 2 support or the IT team.
+ Assist in the testing of new Salesforce functionality.
+ Identify process or training gaps to build a better experience for all users.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ 3 or more year s of experience with Salesforce in a support role .
+ Hands - on e xperience using Salesforce Sales Cloud and Salesforce CPQ.
+ Hands-on experience managing Salesforce cases .
+ Understanding sales processes and associated pricing .
+ Experience with integrated c ontract l ifecycle m anagement (CLM) solutions such as Iron c lad, Docusign , or Conga.
+ Knowledge of other CRM applications such as Siebel.
+ Familiarity with other sales tooling including, but not limited to, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
+ Excellent command of the English language.
Additional Requirements for Internal Candidates:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Key Responsibilities:
+ Provide technical support and troubleshooting for Salesforce users by responding to support tickets with in established timeframes .
+ Perform the following administrative tasks in Salesforce or other CRM applications :
- Lead maintenance including knowledge of assignment rules
- A ccount and contact maintenance
- O pportunity and quote creation and updates
- R eport creation and updates
- O ther routine tasks as necessary
+ Ability to complete mass data updates using Salesforce Data Loader .
+ Coordinate the resolution of support tickets that require intervention from tier 2 support or the IT team.
+ Assist in the testing of new Salesforce functionality.
+ Identify process or training gaps to build a better experience for all users.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ 3 or more year s of experience with Salesforce in a support role .
+ Hands - on e xperience using Salesforce Sales Cloud and Salesforce CPQ.
+ Hands-on experience managing Salesforce cases .
+ Understanding sales processes and associated pricing .
+ Experience with integrated c ontract l ifecycle m anagement (CLM) solutions such as Iron c lad, Docusign , or Conga.
+ Knowledge of other CRM applications such as Siebel.
+ Familiarity with other sales tooling including, but not limited to, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
+ Excellent command of the English language.
Additional Requirements for Internal Candidates:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
1
Salesforce Support Specialist I
Cebu, Cebu
RELX INC
Posted 16 days ago
Job Viewed
Job Description
As a Sales force Support Specialist , you will enable the Elsevier H ealth b usiness u nit to continue to scale by acting as the initial line of support for all Health Salesforce us ers . You will be part of a global s ales o perations team that enables sales to conduct their responsibilities with enhanced support and streamlined processes . This role will involve supporting Salesforce users in the health business unit globally as they manage sales opportunities and conduct account management activities.
Key Responsibilities:
+ Provide technical support and troubleshooting for Salesforce users by responding to support tickets with in established timeframes .
+ Perform the following administrative tasks in Salesforce or other CRM applications :
- Lead maintenance including knowledge of assignment rules
- A ccount and contact maintenance
- O pportunity and quote creation and updates
- R eport creation and updates
- O ther routine tasks as necessary
+ Ability to complete mass data updates using Salesforce Data Loader .
+ Coordinate the resolution of support tickets that require intervention from tier 2 support or the IT team.
+ Assist in the testing of new Salesforce functionality.
+ Identify process or training gaps to build a better experience for all users.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ 3 or more year s of experience with Salesforce in a support role .
+ Hands - on e xperience using Salesforce Sales Cloud and Salesforce CPQ.
+ Hands-on experience managing Salesforce cases .
+ Understanding sales processes and associated pricing .
+ Experience with integrated c ontract l ifecycle m anagement (CLM) solutions such as Iron c lad, Docusign , or Conga.
+ Knowledge of other CRM applications such as Siebel.
+ Familiarity with other sales tooling including, but not limited to, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
+ Excellent command of the English language.
Additional Requirements for Internal Candidates:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Key Responsibilities:
+ Provide technical support and troubleshooting for Salesforce users by responding to support tickets with in established timeframes .
+ Perform the following administrative tasks in Salesforce or other CRM applications :
- Lead maintenance including knowledge of assignment rules
- A ccount and contact maintenance
- O pportunity and quote creation and updates
- R eport creation and updates
- O ther routine tasks as necessary
+ Ability to complete mass data updates using Salesforce Data Loader .
+ Coordinate the resolution of support tickets that require intervention from tier 2 support or the IT team.
+ Assist in the testing of new Salesforce functionality.
+ Identify process or training gaps to build a better experience for all users.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ 3 or more year s of experience with Salesforce in a support role .
+ Hands - on e xperience using Salesforce Sales Cloud and Salesforce CPQ.
+ Hands-on experience managing Salesforce cases .
+ Understanding sales processes and associated pricing .
+ Experience with integrated c ontract l ifecycle m anagement (CLM) solutions such as Iron c lad, Docusign , or Conga.
+ Knowledge of other CRM applications such as Siebel.
+ Familiarity with other sales tooling including, but not limited to, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
+ Excellent command of the English language.
Additional Requirements for Internal Candidates:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
2
Salesforce Admin Assistant
Pasig, Palawan
Esc Coporation
Posted today
Job Viewed
Job Description
**SALESFORCE ADMIN ASSISTANT**:
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
This advertiser has chosen not to accept applicants from your region.
3
Salesforce Admin Assistant
Pasig, Palawan
Esc Coporation
Posted today
Job Viewed
Job Description
**SALESFORCE ADMIN ASSISTANT**:
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
This advertiser has chosen not to accept applicants from your region.
4
Salesforce Admin Assistant
Pasig, Palawan
Esc Coporation
Posted today
Job Viewed
Job Description
**SALESFORCE ADMIN ASSISTANT**:
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
This advertiser has chosen not to accept applicants from your region.
5
Salesforce Admin Assistant
Pasig, Palawan
Esc Coporation
Posted today
Job Viewed
Job Description
**SALESFORCE ADMIN ASSISTANT**:
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
This advertiser has chosen not to accept applicants from your region.
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6
Salesforce Admin Assistant
Pasig, Palawan
Esc Coporation
Posted today
Job Viewed
Job Description
**SALESFORCE ADMIN ASSISTANT**:
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
**APPLY NOW**
**KEY ROLES AND RESPONSIBILITIES**:
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
This advertiser has chosen not to accept applicants from your region.
7