0 Salesforce Administrator jobs in the Philippines

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Salesforce Administrator – Metro Manila, Philippines
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To support our continued growth, we are seeking a skilled and collaborative
Salesforce Administrator
to join our IT Applications Delivery team. This role will be primarily responsible for sustaining, optimizing, and scaling our Salesforce platform, supporting Sales, Marketing, and Customer Success functions. The ideal candidate will partner closely with Sales Operations and IT to drive adoption, improve data quality, deliver automation, and align Salesforce with business strategy.
The position is based in Metro Manila, Philippines.
Key Responsibilities

• Act as the Salesforce administrator, overseeing org configuration, security model, and platform optimization
• Design, build, and maintain automation using Salesforce Flows for complex business processes across Sales and Marketing
• Develop and maintain custom objects, fields, page layouts, record types, and Lightning apps to support evolving business needs
• Partner with Sales Ops and Marketing Ops to build impactful reports and dashboards that improve pipeline visibility and forecasting accuracy
• Manage data quality initiatives: deduplication, cleansing, validation, and stewardship using Data Loader or other data hygiene tools to ensure trusted reporting
• Support and enhance integrations with GTM tools (e.g., , Seismic, Outreach, etc.), ensuring reliable syncs and scalability
• Work with IT and vendors to manage upgrades and troubleshoot issues
• Stay current with Salesforce releases, emerging features, and architectural best practices to ensure the platform supports global growth

Key Requirements:

• Bachelor's Degree in Computer Science, Information Science, or related technical field (or equivalent experience)
• 4+ years of Salesforce administration experience in mid-to-large scale orgs (multi-team/global environment preferred)
• Salesforce Administrator certification required; Advanced Admin, Platform App Builder, or Sales Cloud Consultant certifications strongly preferred
• Deep hands-on experience with Salesforce Flows and Lightning App Builder; proven track record of replacing legacy Workflow/Process Builder automations
• Strong understanding of data modeling, sharing architecture, role hierarchies, and Salesforce security best practices
• Strong analytical, problem-solving, and troubleshooting skills with a focus on usability and operational efficiency
• Excellent communication skills, able to partner with both technical and business stakeholders
• Must reside in Metro Manila, Philippines and willing to work during U.S. Pacific Time hours

Why You'll Love This Role:

• You'll be the Salesforce expert driving one of our most critical platforms, directly influencing how GTM teams operate and succeed
• You'll collaborate with smart, supportive teammates across Sales, Marketing, and IT
• You'll shape how Salesforce is leveraged with cutting-edge GTM technologies to fuel growth, efficiency, and customer success

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here:

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Company Summary:

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better-whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Position Overview:

We are looking for an experienced Salesforce Administrator to join our team in a functional consultant capacity. The ideal candidate will have a strong background in administering and optimizing Salesforce platforms, particularly across Sales Cloud, Service Cloud, and Revenue Cloud. This role will be central to managing the day-to-day operations of our Salesforce system, gathering business requirements, and ensuring effective system usage across teams.

Key Responsibilities:

• Administer and maintain the Salesforce platform (Sales Cloud, Service Cloud, Revenue Cloud)
• Act as a functional consultant, working closely with stakeholders to understand and translate business needs into Salesforce solutions
• Create and manage reports, dashboards, workflows, validation rules, and automations
• Perform user management (profiles, roles, permissions) and system configurations
• Collaborate with cross-functional teams to implement new features, enhancements, and integrations
• Ensure data accuracy, integrity, and ongoing data hygiene within the Salesforce platform
• Provide training and support to users, improving adoption and best practices
• Assist in testing, documentation, and change management for Salesforce-related projects

Requirements

Skills and Qualifications:

• 3–5 years of hands-on experience as a Salesforce Administrator or Functional Consultant
• Proven expertise in Sales Cloud, Service Cloud, and Revenue Cloud
• Strong understanding of Salesforce configuration, automation tools (Flow, Process Builder), and standard objects
• Experience with user support, training, and system troubleshooting
• Ability to gather and document business requirements and propose Salesforce-based solutions
• Salesforce Administrator Certification (ADM 201) is required; other Salesforce certifications are a plus
• Excellent communication, problem-solving, and stakeholder management skills

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Schedule: Monday - Friday (6:00AM - 3:00PM PHT)

What are we looking for?

Skills Required:

• Salesforce Administration Fundamentals: Proven experience in administering a Salesforce org, including user setup, security settings (profiles, permission sets, roles), and data management.
• User Provisioning: Expertise in creating, deactivating, and managing user accounts, including password resets and troubleshooting login issues.
• Data Management: Proficiency in data import and export using tools like Data Loader and familiarity with data cleansing and deduplication best practices.
• Declarative Development: Strong command of Salesforce's "clicks not code" tools. You must be skilled in creating and managing custom fields, objects, validation rules, and implementing business logic using Flow.
• Integration Experience: Experience working with Salesforce integrations with other systems and managing user access for third-party applications and add-ons.
• Problem-Solving: Strong analytical and troubleshooting skills to effectively diagnose and resolve user issues and platform-related problems, including triage and investigation of support tickets to resolution or product review.
• Communication: Excellent verbal and written communication skills to provide clear instructions, support users, and collaborate with technical and non-technical stakeholders. Engagement with teams across the business to align priorities and
  
  timeframes for core tasks.

Nice to Have:

• Salesforce Certifications: Salesforce Administrator certification (ADM-201) or proven experience in a similar role.
• Change Management: Experience in the deployment of new features and changes using scratch orgs and Salesforce CLI.
• Aspiration to Enhance Development Skills: While not expected to be a master, a strong conceptual understanding of Apex is highly valued.
• You should be able to read and understand existing code and assist developers with basic debugging tasks.

What will you do?

• Administer and maintain the Salesforce org, including user setup, security configurations (profiles, roles, permission sets), and data access controls.
• Manage user provisioning: create, deactivate, and troubleshoot user accounts, including password resets and login issues.
• Perform data import/export using tools like Data Loader; ensure data accuracy through cleansing and deduplication.
• Utilize declarative development tools to build and manage custom fields, objects, validation rules, and automate business processes using Flow.
• Support and manage integrations between Salesforce and third-party systems, including access control for external applications.
• Diagnose and resolve platform-related issues; triage support tickets and collaborate with product teams for resolution.
• Communicate effectively with technical and non-technical stakeholders; provide clear instructions and align priorities across teams.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Arrangement
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOWConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Equal Employment StatementEmployment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position Overview

The Salesforce Administrator will be responsible for managing, optimizing, and troubleshooting our Salesforce environment and its integrated applications. Reporting to the COO and working under the guidance of a Senior Admin/Developer, this role ensures system and data integrity, supports business operations and enhances automation.

Key Responsibilities

System Administration & Support

• Manage user accounts, profiles, roles, and security settings.
• Maintain and optimize Salesforce configuration, including custom objects, fields, record types, workflows, validation rules, page layouts, and automation.
• Provide day-to-day support and troubleshooting for Salesforce-related issues.
• Ensure data integrity by implementing data validation rules and duplicate management strategies.
• Develop and maintain user documentation related to Salesforce configurations and processes.
• Report and manage our data using migration tools such as Excel and data loader

Process Automation & Optimization

• Design and implement simple automation using Salesforce Flows, Process Builder, and Approval Processes to improve business workflows.
• Optimize our Field Service Lightning (FSL) implementation for scheduling and job tracking.
• Work closely with stakeholders to identify opportunities for process automation and efficiency improvements.
• Develop and implement best practices for Salesforce adoption and usage.

Reporting & Analytics

• Develop and maintain reports and dashboards to provide business insights and real-time data analytics.
• Support leadership and operational teams with data-driven decision-making by providing customized reporting solutions.

Customization & Integrations

• Maintain and enhance custom objects.
• Manage integrations between Salesforce and external platforms such as AWS, Workato, and third-party CRMs.
• Ensure seamless data flow and integration across various business systems.

Training & User Adoption

• Develop and maintain user guides, training materials, and process documentation.
• Act as the primary contact for user-related questions and troubleshooting.

Required Skills & Experience

• Minimum three years' experience in the administration of Salesforce.
• Certified Salesforce Administrator.
• Experience managing users, profiles, roles, permission sets, and security settings.
• Strong proficiency in Sales Cloud and Service Cloud, including Workflows, Flows, Process Builder, Formulas, Validation Rules, and Lightning Web Components.
• Extensive support to end users, understanding client needs and required solutions.
• Problem resolution to minimize the impact of service outages, with an excellent understanding of data structures and data modeling.
• Integration of Salesforce with third-party applications.
• Strong data management skills, including data cleansing and duplicate management.
• Excellent problem-solving skills and the ability to work independently on multiple projects.
• Strong communication skills to liaise with non-technical stakeholders and translate business needs into technical solutions

Preferred Qualifications

• Experience with Youreka forms engine or other form-building applications within Salesforce.
• Experience managing Field Service Lightning (FSL) and understanding scheduling and dispatching processes.
• Experience Cloud implementation experience
• Exposure to Apex, SOQL, and Lightning Components is a plus.

ShoreXtra Perks

• Silver Badge Referral reward for Shore360 employees
• Highly engaged team
• Unlimited potential for growth
• Challenging role
• Fun and family-oriented working environment

Work Set Up:

• WFH
• Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Job Types: Full-time, Permanent

Pay: Php60, Php65,000.00 per month

Benefits:

• Work from home

Experience:

• Salesforce Administrator: 3 years (Required)
• Sales Cloud and Service Cloud: 3 years (Required)

Language:

• English (Preferred)

Work Location: Remote

Job description:

Summary of Position:

The Salesforce Administrator will be a key contributor to the ongoing development of our landscape of multiple SFDC instances. The administrator will work as part of the Company's CRM team including functional leaders, organizational units, and subject matter experts to help design and implement SFDC solutions in support of business initiatives. This role is part administrator, part Salesforce systems analyst and part release specialist. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platforms.

Key Duties & Responsibilities:

• Complete regular internal system audits and prepare for upgrades.
• Serve as a primary system administrator for the Company's environments with 1000+ users.
• Part of a team responsible for the development landscape and DevOps tool set administration and support.
• Work closely with CRM solution architect.
• Work in support of the scrum teams.
• Perform administrative functions including user account maintenance, workflow updates and other routine tasks.
• Support project work including data load and verification of data through data loader and equivalent tools.
• When necessary, work with IT and business process owners to understand the need and determine the optimal way to enable new functionality and data requests.
• Function as administrator for the operations tool chain.
• Support the salesforce environment strategy and deployment tasks.

Skills Required:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills.
• Must demonstrate ability to communicate effectively.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes.

Experience Required:

• Three to five years of experience as a administrator
• Admin (ADM201 and ADM211) certified preferred
• Sales Cloud, Service Cloud and Developer certifications preferred
• Source control tools such as Bitbucket experience preferred
• JIRA experience preferred
• ServiceNow experience preferred
• Previous experience working in a SCRUM or Agile environment required
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with data loader and Demand Tools preferred

1. Serve as the primary system administrator for with 1000+ users
2. Perform user account maintenance, workflow updates, and routine admin tasks
3. Conduct regular system audits and prepare for upgrades
4. Support project work including data loads, verification, and tool chain administration
5. Work closely with CRM solution architects and scrum teams to implement SFDC solutions
6. Analyze business needs, recommend solutions, and ensure smooth deployment
7. Provide technical support and training to end users

Skills & Qualifications

• 3–5 years of experience as a Administrator
• Salesforce Admin certifications (ADM201, ADM211) preferred
• Knowledge of Sales Cloud, Service Cloud, and Salesforce Developer tools is an advantage
• Familiarity with source control tools (e.g., Bitbucket), JIRA, and ServiceNow preferred
• Strong understanding of Salesforce best practices, custom apps, workflows, and data management
• Experience working in Agile/Scrum environments
• Excellent analytical, problem-solving, and communication skills

Arbour Group
is looking for a full-time
Salesforce Administrator
to join their client's organization- one of the leading organizations in the USA providing exterior and interior signage, graphics, and maintenance services, with a network of award-winning installation partners.

The
Salesforce Administrator
will play a crucial role in optimizing and maintaining the company's Salesforce platform to support our business processes and drive efficiency. The position will be responsible for the day-to-day administration, configuration, and user support of our Salesforce environment, ensuring its stability, security, and scalability. The ideal candidate possesses a strong understanding of the Salesforce platform, excellent problem-solving abilities, and a commitment to providing exceptional support to our internal stakeholders. This position will also collaborate closely with various departments to understand their needs and translate them into effective Salesforce solutions. This is an exciting opportunity to make a significant impact on our organization's success by leveraging the power of Salesforce.

Main Tasks:

• Support new and existing Salesforce user base with questions and issues
• Work with internal customers to gather requirements and implement configuration change including definition of workflow and approval processes and custom object implementation
• Design, develop and test reports and dashboards
• Document system configuration and administrative processes
• Drive technology, business and Salesforce adoption best practices
• Coordinate ongoing prioritization, shaping & delivery of Salesforce solutions
• Provide first-level technical support for desktops, laptops, printers, and mobile devices
• Troubleshoot hardware and software issues, escalating when necessary
• Install, configure, and maintain operating systems and applications
• Assist with basic networking tasks (LAN, Wi-Fi, IP addressing, cabling, router/switch setup)
• Ensure proper maintenance of IT equipment (patches, updates, antivirus checks)
• Support users with password resets, email setup, and access issues
• Maintain IT inventory and update documentation of IT assets
• Assist in setting up new user accounts and workstations
• Provide basic guidance to staff on using IT tools securely and effectively

Minimum Qualifications:

• Must be a resident of the Philippines
• Willing to work onsite in Cebu
• Experience in handling multi-vendor environment
• Salesforce Administrator Certification (201) is required

• The following Salesforce certifications are preferred, but not required:

• Advanced Administrator Certification (301)

• Platform Developer 1
• Platform Developer 2
• Sales Cloud Consultant
• Community Cloud Consultant

• Service Cloud Consultant

• Basic knowledge of computer hardware, operating systems (Windows/Mac), and software applications

• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
• Strong problem-solving and troubleshooting skills
• Good communication and customer service abilities

What's on Offer?

• Work in a company with a solid track record of performance
• Have a competitive salary offer and employment benefits
• Have the opportunity to work with a diverse team and collaborate with different industry experts and SMEs internationally

Don't miss this amazing opportunity to work with a dynamic team of professionals while developing your career in a multinational organization.
Apply Now
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint-related activities, or any other status protected under applicable federal, state or local law.
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Position Overview

The Salesforce Administrator will be responsible for managing, optimizing, and troubleshooting our Salesforce environment and its integrated applications. Reporting to the COO and working under the guidance of a Senior Admin/Developer, this role ensures system and data integrity, supports business operations and enhances automation.

Key Responsibilities

System Administration & Support

• Manage user accounts, profiles, roles, and security settings.
• Maintain and optimize Salesforce configuration, including custom objects, fields, record types, workflows, validation rules, page layouts, and automation.
• Provide day-to-day support and troubleshooting for Salesforce-related issues.
• Ensure data integrity by implementing data validation rules and duplicate management strategies.
• Develop and maintain user documentation related to Salesforce configurations and processes.
• Report and manage our data using migration tools such as Excel and data loader

Process Automation & Optimization

• Design and implement simple automation using Salesforce Flows, Process Builder, and Approval Processes to improve business workflows.
• Optimize our Field Service Lightning (FSL) implementation for scheduling and job tracking.
• Work closely with stakeholders to identify opportunities for process automation and efficiency improvements.
• Develop and implement best practices for Salesforce adoption and usage.

Reporting & Analytics

• Develop and maintain reports and dashboards to provide business insights and real-time data analytics.
• Support leadership and operational teams with data-driven decision-making by providing customized reporting solutions.

Customization & Integrations

• Maintain and enhance custom objects.
• Manage integrations between Salesforce and external platforms such as AWS, Workato, and third-party CRMs.
• Ensure seamless data flow and integration across various business systems.

Training & User Adoption

• Develop and maintain user guides, training materials, and process documentation.
• Act as the primary contact for user-related questions and troubleshooting.

Required Skills & Experience

• Minimum three years' experience in the administration of Salesforce.
• Certified Salesforce Administrator.
• Experience managing users, profiles, roles, permission sets, and security settings.
• Strong proficiency in Sales Cloud and Service Cloud, including Workflows, Flows, Process Builder, Formulas, Validation Rules, and Lightning Web Components.
• Extensive support to end users, understanding client needs and required solutions.
• Problem resolution to minimize the impact of service outages, with an excellent understanding of data structures and data modeling.
• Integration of Salesforce with third-party applications.
• Strong data management skills, including data cleansing and duplicate management.
• Excellent problem-solving skills and the ability to work independently on multiple projects.
• Strong communication skills to liaise with non-technical stakeholders and translate business needs into technical solutions

Preferred Qualifications

• Experience with Youreka forms engine or other form-building applications within Salesforce.
• Experience managing Field Service Lightning (FSL) and understanding scheduling and dispatching processes.
• Experience Cloud implementation experience
• Exposure to Apex, SOQL, and Lightning Components is a plus.

ShoreXtra Perks

• Silver Badge Referral reward for Shore360 employees
• Highly engaged team
• Unlimited potential for growth
• Challenging role
• Fun and family-oriented working environment

Work Set Up:

• WFH
• Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Summary of Position:

The Salesforce Administrator will be a key contributor to the ongoing development of our landscape of multiple SFDC instances. The administrator will work as part of the ARDx CRM team including functional leaders, organizational units, and subject matter experts to help design and implement SFDC solutions in support of business initiatives. This role is part administrator, part Salesforce systems analyst and part release specialist. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platforms.

Key Duties & Responsibilities:

• Complete regular internal system audits and prepare for upgrades.
• Serve as a primary system administrator for the ARDx environments with 1000+ users.
• Part of a team responsible for the development landscape and DevOps tool set administration and support.
• Work closely with CRM solution architect.
• Work in support of the scrum teams.
• Perform administrative functions including user account maintenance, workflow updates and other routine tasks.
• Support project work including data load and verification of data through data loader and equivalent tools.
• When necessary, work with IT and business process owners to understand the need and determine the optimal way to enable new functionality and data requests.
• Function as administrator for the operations tool chain.
• Support the salesforce environment strategy and deployment tasks.

Skills Required:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills.
• Must demonstrate ability to communicate effectively.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes.

Experience Required:

• Three to five years of experience as a administrator
• Admin (ADM201 and ADM211) certified preferred
• Sales Cloud, Service Cloud and Developer certifications preferred
• Source control tools such as Bitbucket experience preferred
• JIRA experience preferred
• ServiceNow experience preferred
• Previous experience working in a SCRUM or Agile environment required
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with data loader and Demand Tools preferred

Job Type: Full-time

Pay: From Php60,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Salesforce: 3 years (Required)
• ServiceNow: 3 years (Required)
• Agile: 3 years (Required)
• Jira: 3 years (Required)
• Bitbucket: 3 years (Required)

Work Location: In person