19 Salesforce Administrator jobs in the Philippines
Salesforce Administrator
Manulife
Posted 11 days ago
Job Viewed
Job Description
Join our team as a Salesforce Administrator and play a pivotal role in enhancing our Salesforce platform to support our mission of delivering exceptional customer experiences. This opportunity allows you to leverage your expertise in Salesforce administration, configuration, and support to drive operational efficiency and innovation. By joining our team, you'll gain hands-on experience with large-scale Salesforce implementations and work closely with key business stakeholders to make a tangible impact.
**Key Responsibilities:**
+ **Salesforce Admin** - Provide Salesforce admin support, including user administration and password resets.
+ **Salesforce Production Technical Support** - Manage incident triage and technical support for Salesforce production issues.
+ Coordinate tasks and change tickets for external app upgrades.
+ Oversee system maintenance and seasonal releases, including sandbox management and certificate renewals.
+ Performing System Maintenance and Seasonal Release (Refresh, Sandbox Creation/Deletion, Site Switch, Certificate Renewal, and Salesforce Integrations)
+ Shift Schedule: Fixed Night Shift - 8pm to 5am PHT
+ Work Set-Up: Hybrid - work on site 3 days per week
+ Location: Quezon City
**Required Qualifications:**
+ Minimum of 3 years of experience as a Salesforce Platform and Application Administrator.
+ Strong configuration skills, including flows, automation, reports, and dashboards.
+ Ability to read Apex code; writing Apex code is an advantage.
+ Experience in Salesforce platform maintenance and organization health checks.
**Preferred Qualifications:**
+ Experience managing large-scale Salesforce implementation projects.
+ Proficiency in Salesforce deployment and sandbox management.
+ Strong communication skills with a proven ability to work with key business stakeholders.
+ Issue and ticket management experience.
+ Knowledge of Salesforce integrations and external application upgrades.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Key Responsibilities:**
+ **Salesforce Admin** - Provide Salesforce admin support, including user administration and password resets.
+ **Salesforce Production Technical Support** - Manage incident triage and technical support for Salesforce production issues.
+ Coordinate tasks and change tickets for external app upgrades.
+ Oversee system maintenance and seasonal releases, including sandbox management and certificate renewals.
+ Performing System Maintenance and Seasonal Release (Refresh, Sandbox Creation/Deletion, Site Switch, Certificate Renewal, and Salesforce Integrations)
+ Shift Schedule: Fixed Night Shift - 8pm to 5am PHT
+ Work Set-Up: Hybrid - work on site 3 days per week
+ Location: Quezon City
**Required Qualifications:**
+ Minimum of 3 years of experience as a Salesforce Platform and Application Administrator.
+ Strong configuration skills, including flows, automation, reports, and dashboards.
+ Ability to read Apex code; writing Apex code is an advantage.
+ Experience in Salesforce platform maintenance and organization health checks.
**Preferred Qualifications:**
+ Experience managing large-scale Salesforce implementation projects.
+ Proficiency in Salesforce deployment and sandbox management.
+ Strong communication skills with a proven ability to work with key business stakeholders.
+ Issue and ticket management experience.
+ Knowledge of Salesforce integrations and external application upgrades.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
0
Salesforce Administrator Taguig City
Manila, Metropolitan Manila
John Clements Consultants, Inc.
Posted today
Job Viewed
Job Description
**Primary Responsibilities**:
- Deliver high-quality Lightning ready solutions from high-level solution design to system unit testing
- Ensure documentation and external standards
**QUALIFICATIONS**:
- Bachelor's Degree or equivalent
- Engineering, Computer Science
- Lightning Components, SQL and JavaScript
- **Salesforce Certification (Platform Developer I or similar)**:
- Business fluent in English, additional languages are a plus
- Have been working in an international and multi-cultural environment
- Proven knowledge of Salesforce Development in an agile environment, Lightning is a plus
- Ability to handle competing priorities in a fast-paced environment
- Proven analytical and problem solving skills to resolve technical issues
**Job Types**: Full-time, Temporary
Contract length: 6 months
**Salary**: Php50,000.00 - Php100,000.00 per month
Schedule:
- 8 hour shift
- Flexible shift
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- CRM software: 2 years (required)
- Salesforce: 1 year (required)
- Deliver high-quality Lightning ready solutions from high-level solution design to system unit testing
- Ensure documentation and external standards
**QUALIFICATIONS**:
- Bachelor's Degree or equivalent
- Engineering, Computer Science
- Lightning Components, SQL and JavaScript
- **Salesforce Certification (Platform Developer I or similar)**:
- Business fluent in English, additional languages are a plus
- Have been working in an international and multi-cultural environment
- Proven knowledge of Salesforce Development in an agile environment, Lightning is a plus
- Ability to handle competing priorities in a fast-paced environment
- Proven analytical and problem solving skills to resolve technical issues
**Job Types**: Full-time, Temporary
Contract length: 6 months
**Salary**: Php50,000.00 - Php100,000.00 per month
Schedule:
- 8 hour shift
- Flexible shift
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- CRM software: 2 years (required)
- Salesforce: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
1
System Administrator
National Capital Region, National Capital Region
METROGLOBAL SERVICES, INC.
Posted 8 days ago
Job Viewed
Job Description
- Graduate of any IT related course
- Minimum of 3 years IT related experience br>
Principal Duties and Responsibilities
1. Establish and control systems access and security.
2. oordinate protocols for operation within multi-user IT networks that provide voice, data and text transmissions.
3. Check systems in order to optimize performance and to initiate recovery action after system failures
4. Implement regular housekeeping procedures, including data backup.
5. Manage the distribution and retention of data on various storage devices.
6. Coordinate system updates and replacement of 'old' versions.
7. Provide assistance in testing new equipment and systems.
8. Prepare technical reports on the operation of systems.
9. Prepare systems cost estimates and cost-benefit analyses.
10. Provide training in systems use and access.
11. Oversee the daily performance of computer systems
12. Prepare evaluations of software or hardware, and recommend improvements or upgrades
13. Coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software
14. Conducts preventive and corrective maintenance of all server-related hardware.
- Minimum of 3 years IT related experience br>
Principal Duties and Responsibilities
1. Establish and control systems access and security.
2. oordinate protocols for operation within multi-user IT networks that provide voice, data and text transmissions.
3. Check systems in order to optimize performance and to initiate recovery action after system failures
4. Implement regular housekeeping procedures, including data backup.
5. Manage the distribution and retention of data on various storage devices.
6. Coordinate system updates and replacement of 'old' versions.
7. Provide assistance in testing new equipment and systems.
8. Prepare technical reports on the operation of systems.
9. Prepare systems cost estimates and cost-benefit analyses.
10. Provide training in systems use and access.
11. Oversee the daily performance of computer systems
12. Prepare evaluations of software or hardware, and recommend improvements or upgrades
13. Coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software
14. Conducts preventive and corrective maintenance of all server-related hardware.
This advertiser has chosen not to accept applicants from your region.
2
System Administrator
Cebu, Cebu
Intelligent Technical Solutions (ITS)
Posted 9 days ago
Job Viewed
Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. br>
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Server issues of any kind.
Basic and intermediate networking issues.
Escalation point for technicians
Job Qualifications:
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2012 to 2022.
Experience with VMWare and Hyper V Virtualization.
Experience supporting M365 and Azure.
Minimum of three to five years experience in IT Support or a similar role.
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Server Certifications are preferred.
Job KPIs:
First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Utilization: The percentage of time that you are on the clock and billing time to client tickets
CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
A home office set up that meets the following:
A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
Stable internet connection with at least 5mbps download and upload.
A quality headset with noise cancellation feature for meetings.
A mobile phone that has the capacity to install the Microsoft Authentication app.
HD webcam
2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
Excellent command of the English language both spoken and written
Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
Able to pass our online behavior and cognitive assessments.
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at $8.70/hr and may vary by experience and location.
Benefits:
Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. br>
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Server issues of any kind.
Basic and intermediate networking issues.
Escalation point for technicians
Job Qualifications:
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2012 to 2022.
Experience with VMWare and Hyper V Virtualization.
Experience supporting M365 and Azure.
Minimum of three to five years experience in IT Support or a similar role.
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Server Certifications are preferred.
Job KPIs:
First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Utilization: The percentage of time that you are on the clock and billing time to client tickets
CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
A home office set up that meets the following:
A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
Stable internet connection with at least 5mbps download and upload.
A quality headset with noise cancellation feature for meetings.
A mobile phone that has the capacity to install the Microsoft Authentication app.
HD webcam
2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
Excellent command of the English language both spoken and written
Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
Able to pass our online behavior and cognitive assessments.
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at $8.70/hr and may vary by experience and location.
Benefits:
Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification
This advertiser has chosen not to accept applicants from your region.
3
System Administrator
Shipnow Information Technology PTY. LTD.
Posted 19 days ago
Job Viewed
Job Description
About the Role
br>We are looking for a highly organized and tech-savvy System Administrator to join our remote team. The successful candidate will provide day-to-day support and administration of Microsoft Dynamics D365 and other third-party systems. This role also involves order processing, inventory management, and creating process documentation to support business operations. We are seeking someone who can start immediately.
Key Responsibilities
Provide operational and functional support for Microsoft Dynamics 365 (D365) and other related software systems
Assist in Sales Order and Purchase Order creation and posting
Process warehouse transactions including inbound/outbound and inventory adjustments
Manage inventory control within the system
Handle Sales Credit/Adjustment Notes creation and posting
Create and update user manuals, and deliver user coaching/training (especially within Microsoft Dynamics – FinOps) < r>Assist in developing and maintaining policies, procedures, and documentation for business processes
Conduct master file maintenance and ensure data accuracy
Identify and recommend process improvements to increase efficiency
Perform other administrative or ad-hoc tasks as needed
br>We are looking for a highly organized and tech-savvy System Administrator to join our remote team. The successful candidate will provide day-to-day support and administration of Microsoft Dynamics D365 and other third-party systems. This role also involves order processing, inventory management, and creating process documentation to support business operations. We are seeking someone who can start immediately.
Key Responsibilities
Provide operational and functional support for Microsoft Dynamics 365 (D365) and other related software systems
Assist in Sales Order and Purchase Order creation and posting
Process warehouse transactions including inbound/outbound and inventory adjustments
Manage inventory control within the system
Handle Sales Credit/Adjustment Notes creation and posting
Create and update user manuals, and deliver user coaching/training (especially within Microsoft Dynamics – FinOps) < r>Assist in developing and maintaining policies, procedures, and documentation for business processes
Conduct master file maintenance and ensure data accuracy
Identify and recommend process improvements to increase efficiency
Perform other administrative or ad-hoc tasks as needed
This advertiser has chosen not to accept applicants from your region.
4
System Administrator
TTEC
Posted today
Job Viewed
Job Description
System Administrator
Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!
**What you'll be doing**:
As part of our Cloud Sustainment team, you will work with our Hosted Collaboration Solutions division supporting Cloud based enterprise environments and will have exposure to virtualization software, SAN infrastructure, and datacenter networking.
**What you'll bring to us**:
- Monitor / maintain performance & capacity for our global data centers and corporate office networks to ensure maximum efficiency and operational uptime.
- Ability to manage multiple projects/tasks and work calmly under pressure.
- Work with vendors and cross-functional teams for on-going design efforts and systems support.
- Periodically develops and delivers training related material.
- Ability to work flexible hours including on call and after hours work for scheduled and unscheduled maintenance.
- Handles scheduled maintenance on networking equipment, such as software / equipment upgrades and assist with maintenance related tasks.
- Daily tasks include server staging, AD configuration, and deployment of VM instances
- Shared responsibility and daily operational deployment of entire infrastructure environment
- Enterprise patch management and enterprise server management
- Responsible for producing high quality deliverables in a timely fashion.
- Operating / Managing firewalls for the organization
- Monitoring the internet connection for security risks
- Employing the latest security protocols
**What skills you'll need**:
- 2+ years enterprise level administration and troubleshooting experience with Windows Server
- 2+ years' experience deploying, supporting, and administering VMware 5.0+ in large virtual server infrastructure environments is a plus
- Experience with deploying and supporting automation tools, i.e. SCCM
- Understanding and experience of networking technologies including AD, DNS, WINS, and DHCP.
- Knowledge of Cisco UCS B series blade server chassis and Cisco UCS Manager 2.0 or later.
- Experience with Cisco, HP or Intel server hardware, firmware, BIOS, RAID, server backups and server security along with SAN including EMC, VNX, VNXe, VMAX, Unity or Isilon is a plus
- Must possess good problem solving and troubleshooting skills in supporting enterprise level clients, logical and methodical problem solving skills, and the ability to communicate and justify the resolution process where necessary.
- VCP, MCSA or MCSE certifications preferred but not required
LI-IG1
**Primary Location**: : PH-National Capital-Quezon City, Metro Manila
** Job**: : Information Technology
JSGYM-TE
Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!
**What you'll be doing**:
As part of our Cloud Sustainment team, you will work with our Hosted Collaboration Solutions division supporting Cloud based enterprise environments and will have exposure to virtualization software, SAN infrastructure, and datacenter networking.
**What you'll bring to us**:
- Monitor / maintain performance & capacity for our global data centers and corporate office networks to ensure maximum efficiency and operational uptime.
- Ability to manage multiple projects/tasks and work calmly under pressure.
- Work with vendors and cross-functional teams for on-going design efforts and systems support.
- Periodically develops and delivers training related material.
- Ability to work flexible hours including on call and after hours work for scheduled and unscheduled maintenance.
- Handles scheduled maintenance on networking equipment, such as software / equipment upgrades and assist with maintenance related tasks.
- Daily tasks include server staging, AD configuration, and deployment of VM instances
- Shared responsibility and daily operational deployment of entire infrastructure environment
- Enterprise patch management and enterprise server management
- Responsible for producing high quality deliverables in a timely fashion.
- Operating / Managing firewalls for the organization
- Monitoring the internet connection for security risks
- Employing the latest security protocols
**What skills you'll need**:
- 2+ years enterprise level administration and troubleshooting experience with Windows Server
- 2+ years' experience deploying, supporting, and administering VMware 5.0+ in large virtual server infrastructure environments is a plus
- Experience with deploying and supporting automation tools, i.e. SCCM
- Understanding and experience of networking technologies including AD, DNS, WINS, and DHCP.
- Knowledge of Cisco UCS B series blade server chassis and Cisco UCS Manager 2.0 or later.
- Experience with Cisco, HP or Intel server hardware, firmware, BIOS, RAID, server backups and server security along with SAN including EMC, VNX, VNXe, VMAX, Unity or Isilon is a plus
- Must possess good problem solving and troubleshooting skills in supporting enterprise level clients, logical and methodical problem solving skills, and the ability to communicate and justify the resolution process where necessary.
- VCP, MCSA or MCSE certifications preferred but not required
LI-IG1
**Primary Location**: : PH-National Capital-Quezon City, Metro Manila
** Job**: : Information Technology
JSGYM-TE
This advertiser has chosen not to accept applicants from your region.
5
System Administrator
Robinsons Bank
Posted today
Job Viewed
Job Description
Philippines**Types**: Experienced Professional, Full time
Facilitate server administration. Thus, responsible for server infrastructure outage management, migration and implementation, infrastructure maintenance, incident and problem management.
- Manage Rbank’s Active Directory and Microsoft System Center Configuration Management (SCCM)
- Ensure regular OS patches are updated and monitored
- Assist in management of partition utilization of disk and file system
- Monitor server performance and behavior
- Perform regular maintenance of servers like disk clean up and server reboot
- Administer server operating system setup
- Monitor critical services related to operating system
- Perform initial troubleshooting and resolution of server relate issues
- Support Disaster Recovery Infrastructure Administration
- Support remote sites servers
- Create documentation, build knowledge base for known issue.
- Provide planning and implementation of server upgrade
- Assist in anti-virus troubleshooting
- Provide security implementation and investigation
- Provide capacity planning and server configuration
- Provide regular status report server and inventory
- Provide audit remediation plan and completion on a timely manner
- Identify proactively potential system issues before it becomes a problem and recommend and implement possible solutions
- Perform all assigned duties and responsibilities efficiently, technically correct and follows Bank’s policies, rules and regulations
**QUALIFICATIONS (EDUCATION, EXPERIENCE, COMPETENCY)**
- Preferably BS computer Science, BS Computer Engineering or Electronic Engineering, or any related courses
- At least five (5) years working experience in IT /Computer - Network/System/Database Admin or equivalent, IT Security Administration or equivalent. Virtualization, Cloud Technology and Security Hardening
- Microsoft or Unix certification is a plus
Facilitate server administration. Thus, responsible for server infrastructure outage management, migration and implementation, infrastructure maintenance, incident and problem management.
- Manage Rbank’s Active Directory and Microsoft System Center Configuration Management (SCCM)
- Ensure regular OS patches are updated and monitored
- Assist in management of partition utilization of disk and file system
- Monitor server performance and behavior
- Perform regular maintenance of servers like disk clean up and server reboot
- Administer server operating system setup
- Monitor critical services related to operating system
- Perform initial troubleshooting and resolution of server relate issues
- Support Disaster Recovery Infrastructure Administration
- Support remote sites servers
- Create documentation, build knowledge base for known issue.
- Provide planning and implementation of server upgrade
- Assist in anti-virus troubleshooting
- Provide security implementation and investigation
- Provide capacity planning and server configuration
- Provide regular status report server and inventory
- Provide audit remediation plan and completion on a timely manner
- Identify proactively potential system issues before it becomes a problem and recommend and implement possible solutions
- Perform all assigned duties and responsibilities efficiently, technically correct and follows Bank’s policies, rules and regulations
**QUALIFICATIONS (EDUCATION, EXPERIENCE, COMPETENCY)**
- Preferably BS computer Science, BS Computer Engineering or Electronic Engineering, or any related courses
- At least five (5) years working experience in IT /Computer - Network/System/Database Admin or equivalent, IT Security Administration or equivalent. Virtualization, Cloud Technology and Security Hardening
- Microsoft or Unix certification is a plus
This advertiser has chosen not to accept applicants from your region.
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6
System Administrator
Systemantech Inc.
Posted today
Job Viewed
Job Description
Description:
Knowledgeable in Windows OS
Knowledge in MSSQL, MYSQL, and Oracle
Ok to work in shifting schedule or 24/7 Operations.
Familiar with batch scripting.
1 year experience in Linux Operating Systems
Familiar with any standards or methodologies and use as practice in their previous company such as ITIL v3 or v4
**Salary**: Php20,000.00 - Php23,000.00 per month
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
Knowledgeable in Windows OS
Knowledge in MSSQL, MYSQL, and Oracle
Ok to work in shifting schedule or 24/7 Operations.
Familiar with batch scripting.
1 year experience in Linux Operating Systems
Familiar with any standards or methodologies and use as practice in their previous company such as ITIL v3 or v4
**Salary**: Php20,000.00 - Php23,000.00 per month
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
7
System Administrator L2
Cebu, Cebu
WHR Global Consulting
Posted today
Job Viewed
Job Description
System Administrator L2
br>Work Arrangement: Remote
Schedule: Rotating Shift
Location: Cebu
Employment Type: Full-time
Salary: ₱80,000 – ₱100,000
br>About the Role:
The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.
Key Responsibilities:
Resolve Level 1 and Level 2 incidents and follow escalation protocols
● Continuously review all tickets and statuses in your queue. < r>● Respond promptly to colleagues, end users, and partners. < r>● Follow company, partner, and customer security protocols at all times. < r>● Assess tickets, escalate when necessary, and document steps thoroughly. < r>● Ensure issues are fully resolved and verified with customers before closing tickets. < r>
Provide timely and exceptional customer service
● Attend appointments and meetings on time. < r>● Set clear expectations with colleagues, partners, and end users. < r>● Communicate clearly via chat, email, and phone using professional language. < r>● Keep users updated frequently and provide proactive follow-ups. < r>● Deliver warm, friendly, and solution-focused customer service. < r>
Maintain accurate records and documentation
● Record all time spent on issues against relevant tickets. < r>● Update notes with clear, detailed, and secure information. < r>● Ensure consistent communication with end users, partners, and colleagues. < r>● Avoid disclosing sensitive internal information. < r>
Proactive learning and development
● Enhance knowledge by reviewing escalated tickets and documentation. < r>● Attend webinars and training sessions to strengthen technical skills. < r>● Share knowledge, tips, and best practices with colleagues. < r>● Engage in self-paced learning to develop expertise. < r>
Level 1 Incident Examples
● Credential management (password resets, account unlocks). < r>● Microsoft Windows, Office, and Office 365 desktop support. < r>● User connectivity and application support. < r>● New user setup and deactivation in AD/Azure AD and Office 365. < r>● VPN account setup and email configuration. < r>● Device provisioning (workstations, laptops, smartphones). < r>● Virus/malware scanning and general performance optimization. < r>
Level 2 Incident Examples
● Partial service outages affecting subsets of staff. < r>● Server-level support impacting limited users. < r>● Group permissions and printer support. < r>● Troubleshooting desktop/terminal server applications. < r>● Proactive server maintenance and monitoring. < r>
Qualifications:
● Minimum IT diploma level education and relevant Microsoft IT certification. < r>● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills. < r>● Minimum 2 years in a B2B IT support role. < r>● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking. < r>● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams. < r>● Strong customer service skills and fluent verbal/written English. < r>● Certifications (e.g., Microsoft, Cisco) are a plus. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
br>Work Arrangement: Remote
Schedule: Rotating Shift
Location: Cebu
Employment Type: Full-time
Salary: ₱80,000 – ₱100,000
br>About the Role:
The System Administrator L2 is responsible for resolving Level 1 and Level 2 incidents, ensuring timely and exceptional customer service, maintaining accurate documentation, and continuously developing technical skills. This role requires strong technical expertise, proactive problem-solving, and the ability to provide efficient support in a dynamic IT environment.
Key Responsibilities:
Resolve Level 1 and Level 2 incidents and follow escalation protocols
● Continuously review all tickets and statuses in your queue. < r>● Respond promptly to colleagues, end users, and partners. < r>● Follow company, partner, and customer security protocols at all times. < r>● Assess tickets, escalate when necessary, and document steps thoroughly. < r>● Ensure issues are fully resolved and verified with customers before closing tickets. < r>
Provide timely and exceptional customer service
● Attend appointments and meetings on time. < r>● Set clear expectations with colleagues, partners, and end users. < r>● Communicate clearly via chat, email, and phone using professional language. < r>● Keep users updated frequently and provide proactive follow-ups. < r>● Deliver warm, friendly, and solution-focused customer service. < r>
Maintain accurate records and documentation
● Record all time spent on issues against relevant tickets. < r>● Update notes with clear, detailed, and secure information. < r>● Ensure consistent communication with end users, partners, and colleagues. < r>● Avoid disclosing sensitive internal information. < r>
Proactive learning and development
● Enhance knowledge by reviewing escalated tickets and documentation. < r>● Attend webinars and training sessions to strengthen technical skills. < r>● Share knowledge, tips, and best practices with colleagues. < r>● Engage in self-paced learning to develop expertise. < r>
Level 1 Incident Examples
● Credential management (password resets, account unlocks). < r>● Microsoft Windows, Office, and Office 365 desktop support. < r>● User connectivity and application support. < r>● New user setup and deactivation in AD/Azure AD and Office 365. < r>● VPN account setup and email configuration. < r>● Device provisioning (workstations, laptops, smartphones). < r>● Virus/malware scanning and general performance optimization. < r>
Level 2 Incident Examples
● Partial service outages affecting subsets of staff. < r>● Server-level support impacting limited users. < r>● Group permissions and printer support. < r>● Troubleshooting desktop/terminal server applications. < r>● Proactive server maintenance and monitoring. < r>
Qualifications:
● Minimum IT diploma level education and relevant Microsoft IT certification. < r>● Minimum 1 year in a Level 2 role or 2+ years in Level 1 with proven L2 skills. < r>● Minimum 2 years in a B2B IT support role. < r>● Strong knowledge of Microsoft desktop OS, Microsoft 365/Office 365, virtualization, and networking. < r>● Experience with FortiGate Firewalls, remote desktop tools (e.g., TeamViewer), and documentation/IT diagrams. < r>● Strong customer service skills and fluent verbal/written English. < r>● Certifications (e.g., Microsoft, Cisco) are a plus. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
This advertiser has chosen not to accept applicants from your region.
8
Junior System Administrator
Taguig, National Capital Region
Hunter's Hub Inc
Posted 1 day ago
Job Viewed
Job Description
Qualifications
Bachelor’s Degree in Information Technology, Computer Science, or a related field. br>
Must have minimum 6 months of experience in System Administration. (Non negotiable)
Must have minimum 6 months of experience in Windows Server (2016/2019/2022). (Non negotiable)
Must have experience in Linux Server (RHEL/OEL/CentOS). (Non negotiable)
Must have experience in Windows and Linux system administration tasks. (Non negotiable)
Must have understanding of networking principles, including LAN/WAN configuration, Active Directory, email systems, and web-based applications. (Non negotiable)
Must have knowledge in virtualization environments (VMWare, Hyper‑V, Oracle VM (OVM)) (Non negotiable) < r>
Exposure to server and storage hardware setup, backup solutions, and system monitoring tools. (Non negotiable)
Knowledge of basic database administration using Microsoft SQL Server or Oracle is an advantage.
Experience or familiarity with scripting and automation tools such as PowerShell, Cron, Visual Basic, or batch scripts.
Awareness of ITIL framework and compliance standards such as PCI-DSS is preferred
Exposure to banking systems or financial IT environments is an advantage.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and adapt to evolving IT environments
Good communication and documentation skills.
Job Description
Installing, configuring, maintaining, and operating server hardware, operating systems, and system utilities
Handling routine tasks such as provisioning, patching, monitoring, capacity planning, and performance tuning
Maintaining infrastructure performance and availability
Collaborating with cross‑functional teams across IT infrastructure, applications, and support groups < r>
Working within enterprise environments, including virtualization, clustering, system upgrades, and cloud transition frameworks
Bachelor’s Degree in Information Technology, Computer Science, or a related field. br>
Must have minimum 6 months of experience in System Administration. (Non negotiable)
Must have minimum 6 months of experience in Windows Server (2016/2019/2022). (Non negotiable)
Must have experience in Linux Server (RHEL/OEL/CentOS). (Non negotiable)
Must have experience in Windows and Linux system administration tasks. (Non negotiable)
Must have understanding of networking principles, including LAN/WAN configuration, Active Directory, email systems, and web-based applications. (Non negotiable)
Must have knowledge in virtualization environments (VMWare, Hyper‑V, Oracle VM (OVM)) (Non negotiable) < r>
Exposure to server and storage hardware setup, backup solutions, and system monitoring tools. (Non negotiable)
Knowledge of basic database administration using Microsoft SQL Server or Oracle is an advantage.
Experience or familiarity with scripting and automation tools such as PowerShell, Cron, Visual Basic, or batch scripts.
Awareness of ITIL framework and compliance standards such as PCI-DSS is preferred
Exposure to banking systems or financial IT environments is an advantage.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and adapt to evolving IT environments
Good communication and documentation skills.
Job Description
Installing, configuring, maintaining, and operating server hardware, operating systems, and system utilities
Handling routine tasks such as provisioning, patching, monitoring, capacity planning, and performance tuning
Maintaining infrastructure performance and availability
Collaborating with cross‑functional teams across IT infrastructure, applications, and support groups < r>
Working within enterprise environments, including virtualization, clustering, system upgrades, and cloud transition frameworks
This advertiser has chosen not to accept applicants from your region.
9