175 Salesforce Administrator jobs in the Philippines

Salesforce Administrator – Metro Manila, Philippines

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To support our continued growth, we are seeking a skilled and collaborative Salesforce Administrator to join our IT Applications Delivery team. This role will be primarily responsible for sustaining, optimizing, and scaling our Salesforce platform, supporting Sales, Marketing, and Customer Success functions. The ideal candidate will partner closely with Sales Operations and IT to drive adoption, improve data quality, deliver automation, and align Salesforce with business strategy. The position is based in Metro Manila, Philippines.

Key Responsibilities

·    Act as the Salesforce administrator, overseeing org configuration, security model, and platform optimization.

·    Design, build, and maintain automation using Salesforce Flows for complex business processes across Sales and Marketing.

·    Develop and maintain custom objects, fields, page layouts, record types, and Lightning apps to support evolving business needs.

·    Partner with Sales Ops and Marketing Ops to build impactful reports and dashboards that improve pipeline visibility and forecasting accuracy.

·    Manage data quality initiatives: deduplication, cleansing, validation, and stewardship using Data Loader or other data hygiene tools to ensure trusted reporting.

·    Support and enhance integrations with GTM tools (e.g., , Seismic, Outreach, etc.), ensuring reliable syncs and scalability.

·    Work with IT and vendors to manage upgrades and troubleshoot issues.

·    Stay current with Salesforce releases, emerging features, and architectural best practices to ensure the platform supports global growth.

Key Requirements:

• Bachelor's Degree in Computer Science, Information Science, or related technical field (or equivalent experience).
• 4+ years of Salesforce administration experience in mid-to-large scale orgs (multi-team/global environment preferred).
• Salesforce Administrator certification required; Advanced Admin, Platform App Builder, or Sales Cloud Consultant certifications strongly preferred.
• Deep hands-on experience with Salesforce Flows and Lightning App Builder; proven track record of replacing legacy Workflow/Process Builder automations.
• Strong understanding of data modeling, sharing architecture, role hierarchies, and Salesforce security best practices.
• Strong analytical, problem-solving, and troubleshooting skills with a focus on usability and operational efficiency.
• Excellent communication skills, able to partner with both technical and business stakeholders.
• Must reside in Metro Manila, Philippines and willing to work during U.S. Pacific Time hours.

Why You'll Love This Role:

·    You'll be the Salesforce expert driving one of our most critical platforms, directly influencing how GTM teams operate and succeed.

·    You'll collaborate with smart, supportive teammates across Sales, Marketing, and IT.

·    You'll shape how Salesforce is leveraged with cutting-edge GTM technologies to fuel growth, efficiency, and customer success.

Schedule: Monday - Friday (6:00AM - 3:00PM PHT)

What are we looking for?

Skills Required:

• Salesforce Administration Fundamentals: Proven experience in administering a Salesforce org, including user setup, security settings (profiles, permission sets, roles), and data management.
• User Provisioning: Expertise in creating, deactivating, and managing user accounts, including password resets and troubleshooting login issues.
• Data Management: Proficiency in data import and export using tools like Data Loader and familiarity with data cleansing and deduplication best practices.
• Declarative Development: Strong command of Salesforce's "clicks not code" tools. You must be skilled in creating and managing custom fields, objects, validation rules, and implementing business logic using Flow.
• Integration Experience: Experience working with Salesforce integrations with other systems and managing user access for third-party applications and add-ons.
• Problem-Solving: Strong analytical and troubleshooting skills to effectively diagnose and resolve user issues and platform-related problems, including triage and investigation of support tickets to resolution or product review.
• Communication: Excellent verbal and written communication skills to provide clear instructions, support users, and collaborate with technical and non-technical stakeholders. Engagement with teams across the business to align priorities and
  
  timeframes for core tasks.

Nice to Have:

• Salesforce Certifications: Salesforce Administrator certification (ADM-201) or proven experience in a similar role.
• Change Management: Experience in the deployment of new features and changes using scratch orgs and Salesforce CLI.
• Aspiration to Enhance Development Skills: While not expected to be a master, a strong conceptual understanding of Apex is highly valued.
• You should be able to read and understand existing code and assist developers with basic debugging tasks.

What will you do?

• Administer and maintain the Salesforce org, including user setup, security configurations (profiles, roles, permission sets), and data access controls.
• Manage user provisioning: create, deactivate, and troubleshoot user accounts, including password resets and login issues.
• Perform data import/export using tools like Data Loader; ensure data accuracy through cleansing and deduplication.
• Utilize declarative development tools to build and manage custom fields, objects, validation rules, and automate business processes using Flow.
• Support and manage integrations between Salesforce and third-party systems, including access control for external applications.
• Diagnose and resolve platform-related issues; triage support tickets and collaborate with product teams for resolution.
• Communicate effectively with technical and non-technical stakeholders; provide clear instructions and align priorities across teams.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Arrangement
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOWConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Equal Employment StatementEmployment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position Overview

The Salesforce Administrator will be responsible for managing, optimizing, and troubleshooting our Salesforce environment and its integrated applications. Reporting to the COO and working under the guidance of a Senior Admin/Developer, this role ensures system and data integrity, supports business operations and enhances automation.

Key Responsibilities

System Administration & Support

• Manage user accounts, profiles, roles, and security settings.
• Maintain and optimize Salesforce configuration, including custom objects, fields, record types, workflows, validation rules, page layouts, and automation.
• Provide day-to-day support and troubleshooting for Salesforce-related issues.
• Ensure data integrity by implementing data validation rules and duplicate management strategies.
• Develop and maintain user documentation related to Salesforce configurations and processes.
• Report and manage our data using migration tools such as Excel and data loader

Process Automation & Optimization

• Design and implement simple automation using Salesforce Flows, Process Builder, and Approval Processes to improve business workflows.
• Optimize our Field Service Lightning (FSL) implementation for scheduling and job tracking.
• Work closely with stakeholders to identify opportunities for process automation and efficiency improvements.
• Develop and implement best practices for Salesforce adoption and usage.

Reporting & Analytics

• Develop and maintain reports and dashboards to provide business insights and real-time data analytics.
• Support leadership and operational teams with data-driven decision-making by providing customized reporting solutions.

Customization & Integrations

• Maintain and enhance custom objects.
• Manage integrations between Salesforce and external platforms such as AWS, Workato, and third-party CRMs.
• Ensure seamless data flow and integration across various business systems.

Training & User Adoption

• Develop and maintain user guides, training materials, and process documentation.
• Act as the primary contact for user-related questions and troubleshooting.

Required Skills & Experience

• Minimum three years' experience in the administration of Salesforce.
• Certified Salesforce Administrator.
• Experience managing users, profiles, roles, permission sets, and security settings.
• Strong proficiency in Sales Cloud and Service Cloud, including Workflows, Flows, Process Builder, Formulas, Validation Rules, and Lightning Web Components.
• Extensive support to end users, understanding client needs and required solutions.
• Problem resolution to minimize the impact of service outages, with an excellent understanding of data structures and data modeling.
• Integration of Salesforce with third-party applications.
• Strong data management skills, including data cleansing and duplicate management.
• Excellent problem-solving skills and the ability to work independently on multiple projects.
• Strong communication skills to liaise with non-technical stakeholders and translate business needs into technical solutions

Preferred Qualifications

• Experience with Youreka forms engine or other form-building applications within Salesforce.
• Experience managing Field Service Lightning (FSL) and understanding scheduling and dispatching processes.
• Experience Cloud implementation experience
• Exposure to Apex, SOQL, and Lightning Components is a plus.

ShoreXtra Perks

• Silver Badge Referral reward for Shore360 employees
• Highly engaged team
• Unlimited potential for growth
• Challenging role
• Fun and family-oriented working environment

Work Set Up:

• WFH
• Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Job Types: Full-time, Permanent

Pay: Php60, Php65,000.00 per month

Benefits:

• Work from home

Experience:

• Salesforce Administrator: 3 years (Required)
• Sales Cloud and Service Cloud: 3 years (Required)

Language:

• English (Preferred)

Work Location: Remote

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Salesforce Administrator – Metro Manila, Philippines
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To support our continued growth, we are seeking a skilled and collaborative
Salesforce Administrator
to join our IT Applications Delivery team. This role will be primarily responsible for sustaining, optimizing, and scaling our Salesforce platform, supporting Sales, Marketing, and Customer Success functions. The ideal candidate will partner closely with Sales Operations and IT to drive adoption, improve data quality, deliver automation, and align Salesforce with business strategy.
The position is based in Metro Manila, Philippines.
Key Responsibilities

• Act as the Salesforce administrator, overseeing org configuration, security model, and platform optimization
• Design, build, and maintain automation using Salesforce Flows for complex business processes across Sales and Marketing
• Develop and maintain custom objects, fields, page layouts, record types, and Lightning apps to support evolving business needs
• Partner with Sales Ops and Marketing Ops to build impactful reports and dashboards that improve pipeline visibility and forecasting accuracy
• Manage data quality initiatives: deduplication, cleansing, validation, and stewardship using Data Loader or other data hygiene tools to ensure trusted reporting
• Support and enhance integrations with GTM tools (e.g., , Seismic, Outreach, etc.), ensuring reliable syncs and scalability
• Work with IT and vendors to manage upgrades and troubleshoot issues
• Stay current with Salesforce releases, emerging features, and architectural best practices to ensure the platform supports global growth

Key Requirements:

• Bachelor's Degree in Computer Science, Information Science, or related technical field (or equivalent experience)
• 4+ years of Salesforce administration experience in mid-to-large scale orgs (multi-team/global environment preferred)
• Salesforce Administrator certification required; Advanced Admin, Platform App Builder, or Sales Cloud Consultant certifications strongly preferred
• Deep hands-on experience with Salesforce Flows and Lightning App Builder; proven track record of replacing legacy Workflow/Process Builder automations
• Strong understanding of data modeling, sharing architecture, role hierarchies, and Salesforce security best practices
• Strong analytical, problem-solving, and troubleshooting skills with a focus on usability and operational efficiency
• Excellent communication skills, able to partner with both technical and business stakeholders
• Must reside in Metro Manila, Philippines and willing to work during U.S. Pacific Time hours

Why You'll Love This Role:

• You'll be the Salesforce expert driving one of our most critical platforms, directly influencing how GTM teams operate and succeed
• You'll collaborate with smart, supportive teammates across Sales, Marketing, and IT
• You'll shape how Salesforce is leveraged with cutting-edge GTM technologies to fuel growth, efficiency, and customer success

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here:

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Position Overview

The Salesforce Administrator will be responsible for managing, optimizing, and troubleshooting our Salesforce environment and its integrated applications. Reporting to the COO and working under the guidance of a Senior Admin/Developer, this role ensures system and data integrity, supports business operations and enhances automation.

Key Responsibilities

System Administration & Support

• Manage user accounts, profiles, roles, and security settings.
• Maintain and optimize Salesforce configuration, including custom objects, fields, record types, workflows, validation rules, page layouts, and automation.
• Provide day-to-day support and troubleshooting for Salesforce-related issues.
• Ensure data integrity by implementing data validation rules and duplicate management strategies.
• Develop and maintain user documentation related to Salesforce configurations and processes.
• Report and manage our data using migration tools such as Excel and data loader

Process Automation & Optimization

• Design and implement simple automation using Salesforce Flows, Process Builder, and Approval Processes to improve business workflows.
• Optimize our Field Service Lightning (FSL) implementation for scheduling and job tracking.
• Work closely with stakeholders to identify opportunities for process automation and efficiency improvements.
• Develop and implement best practices for Salesforce adoption and usage.

Reporting & Analytics

• Develop and maintain reports and dashboards to provide business insights and real-time data analytics.
• Support leadership and operational teams with data-driven decision-making by providing customized reporting solutions.

Customization & Integrations

• Maintain and enhance custom objects.
• Manage integrations between Salesforce and external platforms such as AWS, Workato, and third-party CRMs.
• Ensure seamless data flow and integration across various business systems.

Training & User Adoption

• Develop and maintain user guides, training materials, and process documentation.
• Act as the primary contact for user-related questions and troubleshooting.

Required Skills & Experience

• Minimum three years' experience in the administration of Salesforce.
• Certified Salesforce Administrator.
• Experience managing users, profiles, roles, permission sets, and security settings.
• Strong proficiency in Sales Cloud and Service Cloud, including Workflows, Flows, Process Builder, Formulas, Validation Rules, and Lightning Web Components.
• Extensive support to end users, understanding client needs and required solutions.
• Problem resolution to minimize the impact of service outages, with an excellent understanding of data structures and data modeling.
• Integration of Salesforce with third-party applications.
• Strong data management skills, including data cleansing and duplicate management.
• Excellent problem-solving skills and the ability to work independently on multiple projects.
• Strong communication skills to liaise with non-technical stakeholders and translate business needs into technical solutions

Preferred Qualifications

• Experience with Youreka forms engine or other form-building applications within Salesforce.
• Experience managing Field Service Lightning (FSL) and understanding scheduling and dispatching processes.
• Experience Cloud implementation experience
• Exposure to Apex, SOQL, and Lightning Components is a plus.

ShoreXtra Perks

• Silver Badge Referral reward for Shore360 employees
• Highly engaged team
• Unlimited potential for growth
• Challenging role
• Fun and family-oriented working environment

Work Set Up:

• WFH
• Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Job description:

Summary of Position:

The Salesforce Administrator will be a key contributor to the ongoing development of our landscape of multiple SFDC instances. The administrator will work as part of the Company's CRM team including functional leaders, organizational units, and subject matter experts to help design and implement SFDC solutions in support of business initiatives. This role is part administrator, part Salesforce systems analyst and part release specialist. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platforms.

Key Duties & Responsibilities:

• Complete regular internal system audits and prepare for upgrades.
• Serve as a primary system administrator for the Company's environments with 1000+ users.
• Part of a team responsible for the development landscape and DevOps tool set administration and support.
• Work closely with CRM solution architect.
• Work in support of the scrum teams.
• Perform administrative functions including user account maintenance, workflow updates and other routine tasks.
• Support project work including data load and verification of data through data loader and equivalent tools.
• When necessary, work with IT and business process owners to understand the need and determine the optimal way to enable new functionality and data requests.
• Function as administrator for the operations tool chain.
• Support the salesforce environment strategy and deployment tasks.

Skills Required:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills.
• Must demonstrate ability to communicate effectively.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes.

Experience Required:

• Three to five years of experience as a administrator
• Admin (ADM201 and ADM211) certified preferred
• Sales Cloud, Service Cloud and Developer certifications preferred
• Source control tools such as Bitbucket experience preferred
• JIRA experience preferred
• ServiceNow experience preferred
• Previous experience working in a SCRUM or Agile environment required
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with data loader and Demand Tools preferred

Our Salesforce Administrator role offers a unique opportunity to contribute to the success of GWAM Tech - CRM Platform Team and support the evolution of Salesforce platforms within a dynamic, enterprise-scale environment. As part of a collaborative and forward-thinking team, you'll contribute to building scalable solutions that drive operational efficiency and business value. The role blends technical problem-solving with hands-on platform enhancement, offering continuous learning and exposure to both administrative and development work. It's a chance to grow your skills while making a meaningful impact on how we deliver value to our customers and stakeholders.

Position Responsibilities:

• Design and implement Salesforce solutions using declarative tools such as flows, process builders, validations, and workflow rules, leveraging out-of-the-box (OOTB) platform capabilities to support current and future business needs.

• Provide platform support and issue resolution , including configuration troubleshooting, incident and production support, and collaboration with support and test analysts across a multi-org environment.

• Execute DevOps practices and support deployment activities using tools like Copado, ANT, and change sets, with experience in continuous integration and continuous deployment.
• Manage core administrative functions , including user administration, sandbox refresh cycles, certificate maintenance, seasonal upgrades, and reporting/dashboard creation and maintenance.
• Maintain strong data and object model integrity , applying knowledge of Salesforce security settings, and contributing to scalable architecture and platform enhancements through unit testing and proactive solution design.
• This role follows a night shift schedule , with a hybrid work setup based in Quezon City (occasional adjustments might be required based on business needs).

Required Qualifications:

• Minimum of 3 years of experience as a Salesforce Administrator in an enterprise environment.
• 3 to 4 years of hands-on experience with Salesforce Admin Automation, multi-org support, release management, and deployment tools such as Copado, ANT, and change sets.
• Strong working knowledge of Salesforce Sales Cloud, Service Cloud, and Community Cloud, including workflows, validations, flows, process builders, and security settings.
• Bachelor's Degree in Information Technology, or any related field.
• Must hold at least one Salesforce certification such as Administrator, Advanced Administrator, or Platform App Builder; equivalent hands-on experience may be considered.

Preferred Qualifications:

• Experience with continuous integration and deployment practices in Salesforce environments.
• Familiarity with Agile methodologies such as SCRUM, and tools like JIRA.
• Strong proficiency in SQL and understanding of Salesforce data and object models.
• Excellent communication, collaboration, and presentation skills in English.
• Experience with AppExchange tools, Microsoft Office Suite, and managing seasonal upgrades and certificate renewals.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Summary of Position:

The Salesforce Administrator will be a key contributor to the ongoing development of our landscape of multiple SFDC instances. The administrator will work as part of the ARDx CRM team including functional leaders, organizational units, and subject matter experts to help design and implement SFDC solutions in support of business initiatives. This role is part administrator, part Salesforce systems analyst and part release specialist. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platforms.

Key Duties & Responsibilities:

• Complete regular internal system audits and prepare for upgrades.
• Serve as a primary system administrator for the ARDx environments with 1000+ users.
• Part of a team responsible for the development landscape and DevOps tool set administration and support.
• Work closely with CRM solution architect.
• Work in support of the scrum teams.
• Perform administrative functions including user account maintenance, workflow updates and other routine tasks.
• Support project work including data load and verification of data through data loader and equivalent tools.
• When necessary, work with IT and business process owners to understand the need and determine the optimal way to enable new functionality and data requests.
• Function as administrator for the operations tool chain.
• Support the salesforce environment strategy and deployment tasks.

Skills Required:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills.
• Must demonstrate ability to communicate effectively.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes.

Experience Required:

• Three to five years of experience as a administrator
• Admin (ADM201 and ADM211) certified preferred
• Sales Cloud, Service Cloud and Developer certifications preferred
• Source control tools such as Bitbucket experience preferred
• JIRA experience preferred
• ServiceNow experience preferred
• Previous experience working in a SCRUM or Agile environment required
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with data loader and Demand Tools preferred

Job Type: Full-time

Pay: From Php60,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Salesforce: 3 years (Required)
• ServiceNow: 3 years (Required)
• Agile: 3 years (Required)
• Jira: 3 years (Required)
• Bitbucket: 3 years (Required)

Work Location: In person

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

A U.S.-based advertising technology (ad tech) company that provides brands, agencies, and publishers with tools and platforms to run omnichannel digital advertising. Their service offerings include programmatic media buying, consumer attention-based ad formats, interactive video, connected TV (CTV), display, mobile, out-of-home (OOH) / live event/digital stadium advertising, and location-based/venue analytics.

About the Role

The Revenue Operations Coordinator supports the Sales and Revenue Operations team by managing critical processes that ensure smooth business operations and accurate revenue reporting.

This role is responsible for handling ad‑hoc reporting requests including creating Salesforce reports and dashboards, recording billing adjustments, tool setup for new team members, maintaining and reconciling data, supporting monthly billing activities, order approvals.

The ideal candidate has Salesforce administration experience, Sales tools experience, strong excel skills, organized, and enjoys working across teams to drive operational efficiency and revenue accuracy.

• Basic Salesforce Administration

• User Management, Data Management, Familiarity with Standard Objects, Basic customizations, Reporting and Dashboard creation

• Billing Adjustments

• Process and track billing adjustments or credits accurately and promptly, ensuring compliance with internal policies and customer agreements.

• Onboarding and Tool Setup

• Set up new users in Salesforce and other revenue-related systems; assign appropriate permissions and support smooth onboarding to enable team productivity.

• Deal Approvals

• Review and approve sales deals to verify alignment with pricing, discounting, and contractual policies.

• On-Demand Report Requests

• Prepare and deliver ad-hoc reports and dashboards for sales, finance, and leadership to support data-driven decision-making.

• Data Management

• Maintain and audit customer and deal data in Salesforce and other systems to ensure accuracy and completeness.

• Monthly Billing & Reconciliation

• Partner with finance to manage monthly invoicing processes and reconcile revenue data between systems.

• Process Improvement

• Identify and recommend enhancements to streamline revenue operations workflows and document best practices.

What You Bring

• Salesforce - 2 years basic admin experience

• User Management: creating and managing users, and managing roles, profiles and permission sets

• Data management: Importing/exporting data using Data Loader or Data Import Wizard, ensuring data cleanliness.
• Basic Integration: Has managed Salesforce connected tools or understanding how Salesforce can connect with tools like Slack or Google.
• Familiarity with Standard Objects: Familiarity with Leads, Accounts, Contacts, Opportunities, and Cases.
• Customization: Creating custom fields, record types, page layouts, list views, and reports/dashboards.
• Reporting & Dashboards: Ability to build basic reports, filters, and summary dashboards
• Ideal candidate will have completed Salesforce Certified Administrator training (Core/Entry Level)
• Customer Service - has worked in a customer service capacity and enjoys interfacing with internal customers.
• Comfortable analyzing and manipulating data in Salesforce and Excel/Google Sheets,
• Familiarity with billing processes, invoicing, and revenue recognition principles is a plus.
• High attention to detail and commitment to maintaining accurate data.
• Strong problem‑solving skills and the ability to manage multiple priorities in a fast‑paced environment.
• Effective communication skills for collaborating across sales, finance, and operations teams.
• Proficiency with Excel or Google Sheets; experience with billing software

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.