Sales Support Officer
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Job Description
Job Summary:
A Sales Support Officer is a crucial member of the sales team, providing essential administrative and operational assistance to ensure the sales process runs smoothly. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills to support both the sales team and our customers.
Key Responsibilities:
- Administrative Support: Assist the sales team with daily tasks, including preparing quotes, proposals, and presentations; processing sales orders; and maintaining accurate sales records and documentation.
- Customer Service: Act as a point of contact for customer inquiries, providing product information, resolving issues, and ensuring a positive customer experience.
- Data Management: Maintain and update customer information in the CRM system, generate sales reports, and analyze data to provide insights on sales performance.
- Coordination: Liaise with other departments, such as marketing and logistics, to ensure timely and accurate order fulfillment and resolve any discrepancies.
- Sales Process: Monitor the sales pipeline, track the progress of sales activities, and assist in managing customer accounts.
Qualifications and Skills:
- Proven experience in a sales support, administrative, or customer service role.
- Proficiency Microsoft Office Suite and especially Excel.
- Exceptional organizational skills and the ability to multitask in a fast-paced environment.
- Strong verbal and written communication skills.
- A keen attention to detail and a proactive, problem-solving mindset.
- Ability to work both independently and collaboratively within a team.
Job Types: Full-time, Permanent
Pay: Up to Php25,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- On-site parking
Work Location: In person
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