1,577 Sales Support jobs in the Philippines
Sales Support
Geoplan Philippines, Inc.
Posted 19 days ago
Job Viewed
Job Description
Job Description and Responsibilities
• Generates and processes new sales leads as necessary br>• nswers phone calls from customers and deals with problems as they arise < r>• T kes sales information and puts it into an easily readable format < r>• F llows up with customers to make sure that they are satisfied with a particular product < r>• M kes sure that salespeople are on track with sales goals < r>• M ets with other departments to make sure that salespeople are doing their job correctly < r>• P ovides any necessary data or reports to the sales team < r>• E erts attention to detail, as customers may have the same problems; reports the problems as necessary < r>• A ranges appointments with clients and the sales team < r>• A knowledges customers by responding to emails, texts, and phone calls < r>• U dates all contact information for clients < r>• D als with any customer complaints and resolves the issue as necessary < r>• A ranges travel and accommodations for any salesperson who is meeting clients outside of the office < r>• D es any necessary administrative work, including filing reports or presenting the sales team with necessary documents < r>• L arn and use Apptivo, Hubspot, and Spiceworks applications < r>
Qualifications:
• H s at least 1-2 years of experience in Audio Visual and IT sales; < r>• P evious experience in a sales support role is highly valued, demonstrating familiarity with the day-to-day tasks and responsibilities. < r>• A bachelor's degree in business, marketing, or a related field is often a strong asset, providing a foundation in business principles and sales strategies.
• Generates and processes new sales leads as necessary br>• nswers phone calls from customers and deals with problems as they arise < r>• T kes sales information and puts it into an easily readable format < r>• F llows up with customers to make sure that they are satisfied with a particular product < r>• M kes sure that salespeople are on track with sales goals < r>• M ets with other departments to make sure that salespeople are doing their job correctly < r>• P ovides any necessary data or reports to the sales team < r>• E erts attention to detail, as customers may have the same problems; reports the problems as necessary < r>• A ranges appointments with clients and the sales team < r>• A knowledges customers by responding to emails, texts, and phone calls < r>• U dates all contact information for clients < r>• D als with any customer complaints and resolves the issue as necessary < r>• A ranges travel and accommodations for any salesperson who is meeting clients outside of the office < r>• D es any necessary administrative work, including filing reports or presenting the sales team with necessary documents < r>• L arn and use Apptivo, Hubspot, and Spiceworks applications < r>
Qualifications:
• H s at least 1-2 years of experience in Audio Visual and IT sales; < r>• P evious experience in a sales support role is highly valued, demonstrating familiarity with the day-to-day tasks and responsibilities. < r>• A bachelor's degree in business, marketing, or a related field is often a strong asset, providing a foundation in business principles and sales strategies.
This advertiser has chosen not to accept applicants from your region.
0
Sales Support
Makati City, National Capital Region
DTW Philippines OPC
Posted 21 days ago
Job Viewed
Job Description
About Us
br>Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Handles inbound/outbound calls and inquiries from offices and agents.
* Handles incoming & outgoing emails.
* Provides comprehensive support and assistance to agents by addressing their queries.
* Proficient in Global Distribution Systems (GDS) and responsible for managing and supporting all GDS-related tasks.
* Performs other tasks and special projects as may be assigned.
Job Qualifications:
* Excellent written and spoken English.
* Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
* Working knowledge in MS Office, Outlook & CRM tools.
* Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
* Works well with the team and with sound work ethics.
* Willing to work on Night Shift.
* Can speak and write in Spanish.
br>Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Handles inbound/outbound calls and inquiries from offices and agents.
* Handles incoming & outgoing emails.
* Provides comprehensive support and assistance to agents by addressing their queries.
* Proficient in Global Distribution Systems (GDS) and responsible for managing and supporting all GDS-related tasks.
* Performs other tasks and special projects as may be assigned.
Job Qualifications:
* Excellent written and spoken English.
* Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
* Working knowledge in MS Office, Outlook & CRM tools.
* Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
* Works well with the team and with sound work ethics.
* Willing to work on Night Shift.
* Can speak and write in Spanish.
This advertiser has chosen not to accept applicants from your region.
1
Sales Administration Support
9000 Cagayan de Oro, Misamis Oriental
Outsource Access
Posted 12 days ago
Job Viewed
Job Description
This is a remote position.
We’re looking for a highly organized and proactive Sales Admin Specialist to support a fast-paced speaking and consulting business. In this role, you’ll manage lead outreach, CRM tracking, appointment setting, contract preparation, and travel logistics. You’ll work closely with tools like Zoho CRM and SpeakerFlow while helping drive sales and client engagement.
This is an ideal role for someone who thrives in a detail-driven environment, enjoys managing high-volume pipelines, and can anticipate needs before they arise.
Key Responsibilities1. Lead Prospecting & Outreach
Manage monthly lead lists (300–400 new leads) using Diamond Intel Engine Source contact and conference details; enter new leads into SpeakerFlow CRM Launch email cadences to drive interest and speaking engagements Fill out Request for Presenter forms for leads not routed through meeting planners Track all lead activity using Zoho CRM's Kanban board2. CRM Management & Reporting
Maintain data accuracy and cleanliness in Zoho CRM and SpeakerFlow Monitor lead stages, follow-ups, and outreach progression Generate weekly reports on pipeline activity and engagement3. Appointment Setting
Send follow-up and cadence emails using provided templates (with custom edits) Respond to inquiries, qualify prospects, and schedule Zoom/phone appointments Meet a target of 8+ qualified appointments/month4. Sales Admin & Client Communications
Prepare and send professional client contracts using Canva Enter and update client data, call notes, and sales activity in CRM Support other administrative sales tasks as needed5. Travel & Logistics Coordination
Book airfare, hotel, car rentals, and ride shares for speaking engagements Coordinate with the executive on preferences and schedules Ensure all travel arrangements are accurate and timely6. Additional Support (As Needed)
Assist with LinkedIn outreach and basic profile updates Help promote webinars and handle light social media posting Support low-volume email campaigns or other marketing tasks RequirementsMust-Have Skills & Experience
Proven experience in sales admin or appointment setting roles Strong written communication and professional email etiquette Familiarity with Zoho CRM (strongly preferred) Experience using SpeakerFlow or similar CRM tools High attention to detail, especially in CRM management and data entry Proactive, solution-oriented mindset — takes ownership of tasks Organized and capable of juggling multiple tasks and timelinesPreferred Experience
Background supporting speakers, coaches, or consultants Canva proficiency for contract/document formatting Understanding of U.S. business communication norms Previous experience with travel coordination and logistics Results-driven approach to appointment setting and outreach BenefitsEmployee Benefits
Health and Wellness: Comprehensive HMO coverage for you and your dependents. Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future. Financial Flexibility: Virtual Credit Card for added convenience and purchasing power. Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time. Government Benefits: Full support for required government benefits.Supplemental Pay Types
13th Month Salary: A festive bonus to celebrate the year’s hard work. Overtime Pay: Compensation for your extra effort and time. Night Differential: Additional pay for working late hours or shifts. Incentives: Performance-based incentives to reward your contributions and achievements
This advertiser has chosen not to accept applicants from your region.
2
Sales Support Officer
Taguig, National Capital Region
JK.hiring30
Posted 5 days ago
Job Viewed
Job Description
COMPANY PROFILE: This company started to operate in the year of 2006. They provide and give services to their client when it comes to insurance, and this company is one of largest insurance agents in the industry.
br>Position: Sales Support Officer
Company Industry: Insurance Agency
Work Location: Taguig City
Work Schedule: Monday – Friday (8:30AM-5:30PM) < r>Salary: Gross: Php 29,000 – Php 35,000 (depending on experience) < r>Work Set Up: Work on Site
BENEFITS:
- HMO
- Life Insurance
- Annual Increase
- Retirement Benefit
- Company car with driver for official business call
JOB REQUIREMENTS:
- Bachelor Degree Holder
- At least 1 year of experience in HMO/Medical Insurance Account is an advantage
- Amenable to attend interviews
- Can start as soon as possible
- Willing to work in Taguig City
JOB RESPONSIBILITIES:
- Make sure to engage with the client regarding to their medical/HMO services.
- Make sure to provide all the needed information of the client regarding to the process of the services
- Answer of the inquires or concern of the client regarding to the approval or process of the service
- Collaborate with the team to ensure the customer satisfaction.
- Process the paper of the customer regarding to their membership and monitoring payment
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- Initial Interview
- Final Interview
- Job Offer
br>Position: Sales Support Officer
Company Industry: Insurance Agency
Work Location: Taguig City
Work Schedule: Monday – Friday (8:30AM-5:30PM) < r>Salary: Gross: Php 29,000 – Php 35,000 (depending on experience) < r>Work Set Up: Work on Site
BENEFITS:
- HMO
- Life Insurance
- Annual Increase
- Retirement Benefit
- Company car with driver for official business call
JOB REQUIREMENTS:
- Bachelor Degree Holder
- At least 1 year of experience in HMO/Medical Insurance Account is an advantage
- Amenable to attend interviews
- Can start as soon as possible
- Willing to work in Taguig City
JOB RESPONSIBILITIES:
- Make sure to engage with the client regarding to their medical/HMO services.
- Make sure to provide all the needed information of the client regarding to the process of the services
- Answer of the inquires or concern of the client regarding to the approval or process of the service
- Collaborate with the team to ensure the customer satisfaction.
- Process the paper of the customer regarding to their membership and monitoring payment
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- Initial Interview
- Final Interview
- Job Offer
This advertiser has chosen not to accept applicants from your region.
3
Sales Support Representative
National Capital Region, National Capital Region
Orbit Teleservice NCR
Posted 19 days ago
Job Viewed
Job Description
WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW.
We are continuously looking for top talents to join our team as Data Encoder | NON-VOICE AGENT | CSR. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. br>List of vacancies we have for you:
• Customer Service Representative < r>• Technical Support Representative < r>• Sales Representative < r>• Travel Associate < r>• Healthcare Specialist < r>• Financial Associate < r>• Telemarketer < r>• Non-Voice Agent (limited slots) < r>Qualifications:
• Amenable to working onsite(office-based) < r>• Filipino Citizen, or hold relevant residence status < r>• 18 years old and above < r>• Completed High school (old or new curriculum) < r>• Good to excellent in verbal, listening, and communication skills. < r>• with BPO experience is a plus but NOT required < r>
Further details will be discussed during the interview. We have limited job offers available here! Grab our jobs today before it runs out!
APPLY NOW!
We are continuously looking for top talents to join our team as Data Encoder | NON-VOICE AGENT | CSR. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. br>List of vacancies we have for you:
• Customer Service Representative < r>• Technical Support Representative < r>• Sales Representative < r>• Travel Associate < r>• Healthcare Specialist < r>• Financial Associate < r>• Telemarketer < r>• Non-Voice Agent (limited slots) < r>Qualifications:
• Amenable to working onsite(office-based) < r>• Filipino Citizen, or hold relevant residence status < r>• 18 years old and above < r>• Completed High school (old or new curriculum) < r>• Good to excellent in verbal, listening, and communication skills. < r>• with BPO experience is a plus but NOT required < r>
Further details will be discussed during the interview. We have limited job offers available here! Grab our jobs today before it runs out!
APPLY NOW!
This advertiser has chosen not to accept applicants from your region.
4
Sales Support Associate
Makati City, National Capital Region
DTW Philippines OPC
Posted 23 days ago
Job Viewed
Job Description
Job Description
br>Handles inbound/outbound calls and inquiries from offices and agents.
Handles incoming & outgoing emails.
Handles new registrations, untracked bookings, commissions, cases, etc.
Updating Salesforce.
Performs other tasks and special projects as may be assigned.
Job Qualifications:
Excellent written and spoken English.
Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
Working knowledge in MS Office, Outlook & CRM tools.
Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
Works well with the team and with sound work ethics.
Willing to work on Night Shift.
br>Handles inbound/outbound calls and inquiries from offices and agents.
Handles incoming & outgoing emails.
Handles new registrations, untracked bookings, commissions, cases, etc.
Updating Salesforce.
Performs other tasks and special projects as may be assigned.
Job Qualifications:
Excellent written and spoken English.
Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
Working knowledge in MS Office, Outlook & CRM tools.
Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
Works well with the team and with sound work ethics.
Willing to work on Night Shift.
This advertiser has chosen not to accept applicants from your region.
5
Sales Support Supervisor
Makati City, National Capital Region
DTW Philippines OPC
Posted 23 days ago
Job Viewed
Job Description
Job Description
br>* Prepare and manage the weekly work schedule, ensure to update regularly to accommodate exceptions such as sick leaves, vacation days and training sessions.
* Generate weekly call reports from RingCentral to make sure service levels are being met, while identifying any anomalies (both positive and negative) that can be used for coaching and improving team or individual performance.
* Use the call scorecard to evaluate and rate the call recordings.
* Facilitate new hire training and provide comprehensive instruction to staff on all aspects of TAAP responsibilities.
* Ensure that all inbound TAAP emails are acknowledged within an average of 4 hours of receipt, maintaining timely communication and responsiveness.
* Make sure that all Expedia registrations are completed within 24 hours.
* Maintain compliance with the contracted Service Level Agreements (SLAs) with Expedia, achieving a minimum of 65% of inbound calls answered within 30 seconds.
* Organize and facilitate weekly or bi-weekly team meetings to foster communication.
* Delegate tasks assigned directly by Expedia Management.
* Collaborate with the Manager to make sure all team members are equipped with the Balto AI software and provide feedback to evaluate its effectiveness in supporting the team.
* Host weekly TAAP Escalation meetings to track progress on existing cases so the team will prepare and advancing them.
* Train the team to effectively support non-TAAP clients, such as Europcar.
* Collaborate with the Manager to proactively identify gaps, enhance efficiency and recommend improvements before clients point them out.
* Coordinate the consolidation of independent TAAP accounts into the HOST account as required or requested by Expedia.
* Oversee team assignments to make sure projects are completed on time and deadlines are met. If there are any delays, promptly raise awareness to the Manager and suggest solutions.
* Conduct the Annual Employee Reviews and coordinate with the Manager regarding the results. Discuss the feedback with the Employee before submitting it to HR.
* Administer discipline or provide accolades to team members as appropriate.
* Conduct interviews for New Hires.
* Monitor lunch breaks and leaves to ensure proper staffing levels are maintained throughout the day.
* Effectively manage the team’s overtime, making sure it is allocated appropriately and within budget while maintaining operational efficiency. < r>* Collaborate with HR for the effective implementation and adherence to all corporate policies, maintaining consistency and compliance across the team.
Job Qualifications:
* Exceptional written and spoken English communication skills.
* Proven experience in Sales Support, Customer Service or related roles, preferably in the Travel or Hospitality industry.
* At least 2 years of supervisory experience in a similar capacity.
* Proficient in MS Office, Outlook and CRM tools, including Salesforce.
* Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
* Demonstrated leadership skills, with the ability to inspire and motivate a team.
* Experience in attendance monitoring, leave tracking and overtime approvals.
* Sound work ethics, professionalism and the ability to foster a collaborative team environment.
* Willingness to work on Night Shift schedule.
br>* Prepare and manage the weekly work schedule, ensure to update regularly to accommodate exceptions such as sick leaves, vacation days and training sessions.
* Generate weekly call reports from RingCentral to make sure service levels are being met, while identifying any anomalies (both positive and negative) that can be used for coaching and improving team or individual performance.
* Use the call scorecard to evaluate and rate the call recordings.
* Facilitate new hire training and provide comprehensive instruction to staff on all aspects of TAAP responsibilities.
* Ensure that all inbound TAAP emails are acknowledged within an average of 4 hours of receipt, maintaining timely communication and responsiveness.
* Make sure that all Expedia registrations are completed within 24 hours.
* Maintain compliance with the contracted Service Level Agreements (SLAs) with Expedia, achieving a minimum of 65% of inbound calls answered within 30 seconds.
* Organize and facilitate weekly or bi-weekly team meetings to foster communication.
* Delegate tasks assigned directly by Expedia Management.
* Collaborate with the Manager to make sure all team members are equipped with the Balto AI software and provide feedback to evaluate its effectiveness in supporting the team.
* Host weekly TAAP Escalation meetings to track progress on existing cases so the team will prepare and advancing them.
* Train the team to effectively support non-TAAP clients, such as Europcar.
* Collaborate with the Manager to proactively identify gaps, enhance efficiency and recommend improvements before clients point them out.
* Coordinate the consolidation of independent TAAP accounts into the HOST account as required or requested by Expedia.
* Oversee team assignments to make sure projects are completed on time and deadlines are met. If there are any delays, promptly raise awareness to the Manager and suggest solutions.
* Conduct the Annual Employee Reviews and coordinate with the Manager regarding the results. Discuss the feedback with the Employee before submitting it to HR.
* Administer discipline or provide accolades to team members as appropriate.
* Conduct interviews for New Hires.
* Monitor lunch breaks and leaves to ensure proper staffing levels are maintained throughout the day.
* Effectively manage the team’s overtime, making sure it is allocated appropriately and within budget while maintaining operational efficiency. < r>* Collaborate with HR for the effective implementation and adherence to all corporate policies, maintaining consistency and compliance across the team.
Job Qualifications:
* Exceptional written and spoken English communication skills.
* Proven experience in Sales Support, Customer Service or related roles, preferably in the Travel or Hospitality industry.
* At least 2 years of supervisory experience in a similar capacity.
* Proficient in MS Office, Outlook and CRM tools, including Salesforce.
* Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
* Demonstrated leadership skills, with the ability to inspire and motivate a team.
* Experience in attendance monitoring, leave tracking and overtime approvals.
* Sound work ethics, professionalism and the ability to foster a collaborative team environment.
* Willingness to work on Night Shift schedule.
This advertiser has chosen not to accept applicants from your region.
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6
Sales Support Administrator
Iloilo, Iloilo
RELX INC
Posted 3 days ago
Job Viewed
Job Description
The primary purpose of this position, also known as Fulfillment Associate is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for LexisNexis products and providing professional communication with internal and external customers
Accountabilities:
+ Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules
+ Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams
+ Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request
+ Support operation processes related to order processing, contract management and account maintenance task.
Qualifications:
+ Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
+ At least 2 years of experience in Back-office role (Order Fulfillment and Billing)
+ Good written and verbal and interpersonal communication skills in English
+ Intermediate in using MS Office applications
+ CRM or Salesforce experience is a plus
+ Critical and analytical thinker
+ Knowledge on continuous improvement (project initiated, certification) or L6S principles
+ Has a team player mindset with innovative ideas and strong attention to detail
+ Work effectively in a team environment
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountabilities:
+ Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules
+ Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams
+ Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request
+ Support operation processes related to order processing, contract management and account maintenance task.
Qualifications:
+ Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
+ At least 2 years of experience in Back-office role (Order Fulfillment and Billing)
+ Good written and verbal and interpersonal communication skills in English
+ Intermediate in using MS Office applications
+ CRM or Salesforce experience is a plus
+ Critical and analytical thinker
+ Knowledge on continuous improvement (project initiated, certification) or L6S principles
+ Has a team player mindset with innovative ideas and strong attention to detail
+ Work effectively in a team environment
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
7
Specialist, Sales Support
Makati, National Capital Region
Concentrix
Posted 3 days ago
Job Viewed
Job Description
Job Title:
Specialist, Sales Support
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Specialist, Sales Support to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our services by supporting our our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!
**You Have:**
+ 1+ year of relevant working experience
+ Knowledge of Microsoft products including Word and Excel (can perform basic functions)
+ Have necessary skills for email, phone and video communication
+ Handle confidential information with complete integrity
+ Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines
+ Accustomed to identifying and recommending corrective action for moderately complex issues
+ Experience following scripts and processes according to contractual agreements
+ Experience learning new technology and data
**You will:**
+ Maintain quote documentation with accurate pricing and configurations
+ Prepare quotes for contract renewals
+ Ensure the integrity of client information is maintained in the database systems
+ Manage Excel (can perform basic functions)
+ Perform bookings (Purchase Order processing) and booking reconciliation
+ Grow skill and expertise to perform quality assurance and begin to identify areas for improvement
+ Focus on customer needs and communicate with Senior Sales Support staff and management.
+ Handle medium to high priority escalation items, while escalating most complex items to management for review and consideration
+ Maintain Knowledge Base Tools, including a CRM
+ Identify and call out operational risks to management for review and consideration
+ Participate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Paid Time off
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Rewards and recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Specialist, Sales Support
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Specialist, Sales Support to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our services by supporting our our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!
**You Have:**
+ 1+ year of relevant working experience
+ Knowledge of Microsoft products including Word and Excel (can perform basic functions)
+ Have necessary skills for email, phone and video communication
+ Handle confidential information with complete integrity
+ Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines
+ Accustomed to identifying and recommending corrective action for moderately complex issues
+ Experience following scripts and processes according to contractual agreements
+ Experience learning new technology and data
**You will:**
+ Maintain quote documentation with accurate pricing and configurations
+ Prepare quotes for contract renewals
+ Ensure the integrity of client information is maintained in the database systems
+ Manage Excel (can perform basic functions)
+ Perform bookings (Purchase Order processing) and booking reconciliation
+ Grow skill and expertise to perform quality assurance and begin to identify areas for improvement
+ Focus on customer needs and communicate with Senior Sales Support staff and management.
+ Handle medium to high priority escalation items, while escalating most complex items to management for review and consideration
+ Maintain Knowledge Base Tools, including a CRM
+ Identify and call out operational risks to management for review and consideration
+ Participate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Paid Time off
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Rewards and recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
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This advertiser has chosen not to accept applicants from your region.
8
Sales Support Associate
Makati, National Capital Region
WeSupport,Inc.
Posted today
Job Viewed
Job Description
**Qualifications**
- Graduate of a 4-year Bachelor’s degree (Finance or any Business Administration)
- With at least 1 to 2 years of functional related experience
- Excellent Communication Skills (oral and written)
- People Skills
- Assists in the day-to-day operations of various Retail Distribution Units (**Agency, PSBank/Alternative Channel, MBTC**) and Support Units (**Policy Issuance, Policy Delivery**) in relation to policy fulfillment cases raised via STP (**Project Mercury**)
- Application processing (New Business and Renewal)
- Account servicing for GI products with UW requirements
- Continuous functional alignment and coordination with various Support Units (**Licensing, Claims, Collections**)
- Assistance in Claims concerns o Premium verification
- Level 2 Angel Support
- Oversees the cases and escalations raised
- Ensures that all transactions are processed within the agreed service level standards
- Keeps an open line of communication to immediately address channel concerns
- Provides timely feedback or challenges on processes
- Timely submission of regular and special reports
- Ensure proper coordination with the concerned channel and other units to address issues
- Monitoring of reports
- System connectivity
- Volume of transactions
- Participates in systems testing (Project Mercury)
- Attends to distributors’ inquiries and concerns
**Salary**: Up to Php23,000.00 per month
**Benefits**:
- Company Christmas gift
- Health insurance
- Life insurance
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Sales and Marketing: 1 year (required)
- Graduate of a 4-year Bachelor’s degree (Finance or any Business Administration)
- With at least 1 to 2 years of functional related experience
- Excellent Communication Skills (oral and written)
- People Skills
- Assists in the day-to-day operations of various Retail Distribution Units (**Agency, PSBank/Alternative Channel, MBTC**) and Support Units (**Policy Issuance, Policy Delivery**) in relation to policy fulfillment cases raised via STP (**Project Mercury**)
- Application processing (New Business and Renewal)
- Account servicing for GI products with UW requirements
- Continuous functional alignment and coordination with various Support Units (**Licensing, Claims, Collections**)
- Assistance in Claims concerns o Premium verification
- Level 2 Angel Support
- Oversees the cases and escalations raised
- Ensures that all transactions are processed within the agreed service level standards
- Keeps an open line of communication to immediately address channel concerns
- Provides timely feedback or challenges on processes
- Timely submission of regular and special reports
- Ensure proper coordination with the concerned channel and other units to address issues
- Monitoring of reports
- System connectivity
- Volume of transactions
- Participates in systems testing (Project Mercury)
- Attends to distributors’ inquiries and concerns
**Salary**: Up to Php23,000.00 per month
**Benefits**:
- Company Christmas gift
- Health insurance
- Life insurance
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Sales and Marketing: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
9