1,591 Sales Support jobs in the Philippines
Sales Support
Posted 13 days ago
Job Viewed
Job Description
• Generates and processes new sales leads as necessary br>• nswers phone calls from customers and deals with problems as they arise < r>• T kes sales information and puts it into an easily readable format < r>• F llows up with customers to make sure that they are satisfied with a particular product < r>• M kes sure that salespeople are on track with sales goals < r>• M ets with other departments to make sure that salespeople are doing their job correctly < r>• P ovides any necessary data or reports to the sales team < r>• E erts attention to detail, as customers may have the same problems; reports the problems as necessary < r>• A ranges appointments with clients and the sales team < r>• A knowledges customers by responding to emails, texts, and phone calls < r>• U dates all contact information for clients < r>• D als with any customer complaints and resolves the issue as necessary < r>• A ranges travel and accommodations for any salesperson who is meeting clients outside of the office < r>• D es any necessary administrative work, including filing reports or presenting the sales team with necessary documents < r>• L arn and use Apptivo, Hubspot, and Spiceworks applications < r>
Qualifications:
• H s at least 1-2 years of experience in Audio Visual and IT sales; < r>• P evious experience in a sales support role is highly valued, demonstrating familiarity with the day-to-day tasks and responsibilities. < r>• A bachelor's degree in business, marketing, or a related field is often a strong asset, providing a foundation in business principles and sales strategies.
Sales Support
Posted 15 days ago
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Job Description
br>Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Handles inbound/outbound calls and inquiries from offices and agents.
* Handles incoming & outgoing emails.
* Provides comprehensive support and assistance to agents by addressing their queries.
* Proficient in Global Distribution Systems (GDS) and responsible for managing and supporting all GDS-related tasks.
* Performs other tasks and special projects as may be assigned.
Job Qualifications:
* Excellent written and spoken English.
* Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
* Working knowledge in MS Office, Outlook & CRM tools.
* Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
* Works well with the team and with sound work ethics.
* Willing to work on Night Shift.
* Can speak and write in Spanish.
Sales Support
Posted 18 days ago
Job Viewed
Job Description
Liaising between Sales, IMM or Suppliers regarding: Obtaining supported cost prices; Rebates; br>Receiving approval to offer sales prices below normal parameters; Sourcing products; etc.
Preparation of standard supply contracts / agreements (with the required clauses included, such as take-or-pay, price volatility, etc).
Reactive and initiative-taking Price & Margin Management (P&MM). (Note: BMs are responsible and accountable for P&MM, but SSs can drive and manage the process and related analysis).
Preparation of sales campaigns, cross and range-selling campaigns, etc. and monitoring of performance.
Work with BM / Supply Chain to drive the sale of slow-moving / high priced stock. Assists the Commercial team to flag slow-moving/ageing products for immediate disposition.
Deep dive into negative and low margin sales and coordinate such with the BM.
Monitor performance against Top Line Profit Levers (TLPLs) and other commercial initiatives.
Until dashboards are available, create analysis and reports on AM / Team activity and performance (against KPIs & targets) and support the creation of standardised monthly reports / ppts.
Monitor the completion of agreed commercial actions against timelines.
Function as a link between AMs and other departments, to ensure customer requirements are met. (Note: CSRs have a key responsibility here. SSs should support only when necessary).
Assists the Commercial team in validating / confirming supply plan in view of the latest demand plan & PO monitoring.
Product Forecast and Allocation; Monitors product allocation especially for shared material. Monitor stock allocation base on open customer SO’s / stock status in SAP/ short in supply in coordination with the BU. < r>Maintain a PO monitoring file for all incoming shipments as reference.
Supporting the BU when there are urgent commercial requirements from customers, which AMs cannot deal with because they are out on the road (e.g.: urgent product request or quotations that need immediate attention and close follow-up).
Support pushing through new Product / new Customer / Vendor and Salesperson creation and modification.
Job 7: Follow-up with functional departments for the completion and monitoring of customer corrective action reports. Help follow-up CAPA/CAR completion, difficulties in CAPA - lack/absence of information, needed coordination with Suppliers, improvements already being planned, execution and monitoring needs to be ensured, monitor effectiveness of actions.
Assists in the preparation of sample requests & monitoring of it. Also, other relevant documents to customers.
Ensures maintenance of key communication and technical documents by supplier in sharepoint in liaison with QSHE.
Meetings: Attends and follows-up key action items during BU meetings. Attend other ad hoc meetings with customers and with AM’s. < r>Maintains and liaises with customer service and direct trade procurement team on customer and supplier PO monitoring.
Supports the Commercial team in generating market intelligence & marketing reports.
Sales Support Assistant
Posted 16 days ago
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Job Description
2. Respond to customer inquiries via email, phone or chat in a timely and professional manner. br>3. Process sales orders, update customer records, and monitor delivery schedules.
4. Coordinate with internal departments (e.g., logistics, finance, technical support) to fulfill sales-related requests.
5. Assist in maintaining and updating the customer database and Hubspot.
6. Ensure accurate documentation and filing of sales-related records. Provide accurate product information and basic technical advice on components (e.g., SSDs, RAM, CPUs, motherboards, cables, etc.)
7. Process sales transactions, issue receipts/invoices, and ensure timely order fulfillment.
8. Coordinate with suppliers and logistics for product availability and delivery schedules.
9. Maintain inventory levels and assist in stock monitoring, tagging, and shelf arrangement.
10. Handle customer complaints or returns in line with company policy.
11. Participate in product training and occasional trade shows, if required
12. Prepare presentations, product information, and sales materials as needed.
13. Track and follow up on outstanding proposals or purchase orders.
14. Help organize meetings, product demos, and trade show participation when applicable.
Sales Support Associate
Posted 17 days ago
Job Viewed
Job Description
br>Handles inbound/outbound calls and inquiries from offices and agents.
Handles incoming & outgoing emails.
Handles new registrations, untracked bookings, commissions, cases, etc.
Updating Salesforce.
Performs other tasks and special projects as may be assigned.
Job Qualifications:
Excellent written and spoken English.
Experience in Sales or Customer Service preferably in Travel/Hospitality industry.
Working knowledge in MS Office, Outlook & CRM tools.
Good organizational skills, able to multitask and capable of working in a fast-paced environment with shifting priorities.
Works well with the team and with sound work ethics.
Willing to work on Night Shift.
Sales Support Supervisor
Posted 17 days ago
Job Viewed
Job Description
br>* Prepare and manage the weekly work schedule, ensure to update regularly to accommodate exceptions such as sick leaves, vacation days and training sessions.
* Generate weekly call reports from RingCentral to make sure service levels are being met, while identifying any anomalies (both positive and negative) that can be used for coaching and improving team or individual performance.
* Use the call scorecard to evaluate and rate the call recordings.
* Facilitate new hire training and provide comprehensive instruction to staff on all aspects of TAAP responsibilities.
* Ensure that all inbound TAAP emails are acknowledged within an average of 4 hours of receipt, maintaining timely communication and responsiveness.
* Make sure that all Expedia registrations are completed within 24 hours.
* Maintain compliance with the contracted Service Level Agreements (SLAs) with Expedia, achieving a minimum of 65% of inbound calls answered within 30 seconds.
* Organize and facilitate weekly or bi-weekly team meetings to foster communication.
* Delegate tasks assigned directly by Expedia Management.
* Collaborate with the Manager to make sure all team members are equipped with the Balto AI software and provide feedback to evaluate its effectiveness in supporting the team.
* Host weekly TAAP Escalation meetings to track progress on existing cases so the team will prepare and advancing them.
* Train the team to effectively support non-TAAP clients, such as Europcar.
* Collaborate with the Manager to proactively identify gaps, enhance efficiency and recommend improvements before clients point them out.
* Coordinate the consolidation of independent TAAP accounts into the HOST account as required or requested by Expedia.
* Oversee team assignments to make sure projects are completed on time and deadlines are met. If there are any delays, promptly raise awareness to the Manager and suggest solutions.
* Conduct the Annual Employee Reviews and coordinate with the Manager regarding the results. Discuss the feedback with the Employee before submitting it to HR.
* Administer discipline or provide accolades to team members as appropriate.
* Conduct interviews for New Hires.
* Monitor lunch breaks and leaves to ensure proper staffing levels are maintained throughout the day.
* Effectively manage the team’s overtime, making sure it is allocated appropriately and within budget while maintaining operational efficiency. < r>* Collaborate with HR for the effective implementation and adherence to all corporate policies, maintaining consistency and compliance across the team.
Job Qualifications:
* Exceptional written and spoken English communication skills.
* Proven experience in Sales Support, Customer Service or related roles, preferably in the Travel or Hospitality industry.
* At least 2 years of supervisory experience in a similar capacity.
* Proficient in MS Office, Outlook and CRM tools, including Salesforce.
* Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
* Demonstrated leadership skills, with the ability to inspire and motivate a team.
* Experience in attendance monitoring, leave tracking and overtime approvals.
* Sound work ethics, professionalism and the ability to foster a collaborative team environment.
* Willingness to work on Night Shift schedule.
Sales Support Coordinator

Posted 10 days ago
Job Viewed
Job Description
+ Support operation processes related to contract management and order submittal
+ Document relevant operations process workflow
+ Develop and maintain relationships with other departments (Customer Support, Credit and Collections, Fulfillment Operations)
+ Generation of quotations, proposals & correspondence
+ Maintenance of Sales Intranet, SharePoint and Sales drive
+ Manage office requirement such as stationary & business cards
+ Provide sales team tracking and reporting as required
+ Manage daily account and customer maintenance, as required
+ Record account related activity in appropriate internal systems
+ Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency
+ Provide trial access to customers
+ Other administrative duties as assigned
Qualifications
+ Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
+ At least 2 years of experience in Back-office role (Order Fulfillment and Billing)
+ Good written and verbal and interpersonal communication skills in English
+ Intermediate in using MS Office applications
+ CRM or Salesforce experience is a plus
+ Critical and analytical thinker
+ Knowledge on continuous improvement (project initiated, certification) or L6S principles
+ Has a team player mindset with innovative ideas and strong attention to detail
+ Work effectively in a team environment
Additional for internal applicants:
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 month
+ Must have a Successful or above rating in the last Enabling Performance cycle .
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Specialist, Sales Support

Posted 25 days ago
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Job Description
Specialist, Sales Support
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Specialist, Sales Support to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our services by supporting our our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!
**You Have:**
+ 1+ year of relevant working experience
+ Knowledge of Microsoft products including Word and Excel (can perform basic functions)
+ Have necessary skills for email, phone and video communication
+ Handle confidential information with complete integrity
+ Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines
+ Accustomed to identifying and recommending corrective action for moderately complex issues
+ Experience following scripts and processes according to contractual agreements
+ Experience learning new technology and data
**You will:**
+ Maintain quote documentation with accurate pricing and configurations
+ Prepare quotes for contract renewals
+ Ensure the integrity of client information is maintained in the database systems
+ Manage Excel (can perform basic functions)
+ Perform bookings (Purchase Order processing) and booking reconciliation
+ Grow skill and expertise to perform quality assurance and begin to identify areas for improvement
+ Focus on customer needs and communicate with Senior Sales Support staff and management.
+ Handle medium to high priority escalation items, while escalating most complex items to management for review and consideration
+ Maintain Knowledge Base Tools, including a CRM
+ Identify and call out operational risks to management for review and consideration
+ Participate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Paid Time off
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Rewards and recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
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Sales Support Representative
Posted today
Job Viewed
Job Description
**About the Client**:
Since the beginning,
**TechTarget’s problem-solving conten**t has risen to the
**top of enterprise tech buyers’ Google searches**. Today it spans more than
**10,000 specific topics.** Their readers’ content consumption patterns provide the raw material for unique insights into their business needs. And because they find value in what they publish, they give them permission to share the data with their vendor clients.
Through
**two decades **of
**optimization,** they’ve learned how to grow
**buyer interest and influence purchase decisions**. We’ve got fingers on the pulse of
**over 200 target markets**, and since we have first-hand knowledge about tech marketing and sales, we can provide the best available guidance for practitioners around the globe.
**Job Summary**:
You will connect with active members of the TechTarget web community to
**collect insights on today’s top technology trends, promote premiere TechTarget content, and offer exclusive member benefits to contributing IT Pros.** This is a great opportunity for those who are looking to get their feet wet in the technology sales & marketing fields.
We are looking for outgoing and motivated individuals to conduct
**outbound B2B calls** to our World-Wide active user database and perform member interviews to uncover details about annual technology initiatives & purchasing trends in support of TechTarget’s lineup of data driven products.
**Responsibilities**:
- **Conduct **important **surveys **to uncover IT buying trends
- **Provide customer servic**e to participating members by offering them valuable market-driven content to assist them with technical projects and help them make more informed decisions for future technology purchases
- Use **Salesforce **to manage your list of prospects and leverage TechTarget’s own user activity-based reporting to hone in on the topics that matter most to our members. We provide you with the tools & ammunition you need to drive results
- **Sell **the value proposition of TechTarget media to help ensure members remain active participants for all future campaigns we support;
- Work closely with team leaders and management to provide thorough campaign progress updates
- **Conduct outbound B2B calls **to drive high quality respondents for our data product campaigns & technology research initiatives.
**Requirements**:
- Previous** phone sales** experience is preferred
- Ideally have a **B**achelor’s Degree** or equivalent
- Excellent communication and sales skills
- A positive, energetic attitude
- Self-motivation
- Customer sensitivity
- Internet savvy
- _Must have Fiber Optic internet with _**_at least 25 Mbps_**_ bandwidth _
- _Must have a _**_backup desktop or laptop _**_with the _**_latest OS_**
- **_Amenable to work in our Makati office as required_**
**Benefits**:
**WHAT WE OFFER**:
Above-Industry Standard Compensation Package
Premium Healthcare Coverage and Life Insurance
Fun Monthly Employee Engagement Activities
Opportunities for Learning, Personality Development, and Career Advancement
Work Experience
1-3 years
Sales Support Associate
Posted today
Job Viewed
Job Description
- Compiles and update data / information for reports on sales performance, pricing and licenses of Dealers and Customers.
- Responsible to closely monitor monthly Trade Accounts Receivable to avoid and minimize overdue accounts.
- Process claims of dealers and customers.
- Responsible for filing management, records, documentation and retention system.
- Responsible in providing complete monthly sales report to the team.
- Provides administrative function to the Department.
**Qualifications**:
- Graduate of Bachelor's Degree in Business or related courses;
- With work experience in administrative functions, account management, and record keeping;
- Knowledgeable in SAP and Google Workspace.
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Iligan City, Lanao del Norte: Reliably commute or planning to relocate before starting work (required)