7,201 Sales Support jobs in the Philippines
Account Management Sales Support
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About the client:
Softchoice Corporation, a World Wide Technology company, is a software and cloud-focused IT solutions provider that equips people to be engaged, connected and creative at work, and organizations to be agile, innovative, and secure by delivering AI-powered cloud and digital workplace solutions. Through our mission, we unleash the potential in people and technology to unlock value for our customers as we guide them through their transformation journey with comprehensive end-to-end solutions. We have a highly engaged, high-performing team that is welcoming, inclusive, and diverse in thought and experience, and are certified as a Great Place to Work in Canada and the United States. For the past 19 years, we have consistently been recognized by Great Place to Work as a Best Workplace in Canada. As part of World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, we have access to serve our customers through WWT's resources. That includes its Advanced Technology Centre, a collaborative ecosystem of the world's most advanced hardware and software solutions, which helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploy them at scale through WWT's global warehousing, distribution and integration capabilities.
The impact you will have:
As Account Management Sales Support, you will have the opportunity to shape your career and professional brand in the technology field. Starting with the meaningful networks and relationships you will build; this role will also expose you to a wide range of technologies and solutions. Along with the solid foundation of a powerful corporate culture, you will be given opportunities to learn and grow while supporting a variety of diverse customer portfolios.The AMSS role is an integral role within our customer support and growth model, as your focus on white-glove service activities will improve customer retention and satisfaction through times of account team transition. In the AMSS role you will focus on supportive activities to help maintain and grow our existing relationships with our Commercial customers. As a result, you will be able to directly impact business outcomes, increase customer satisfaction, and prepare for future career growth.
Job Summary:
To help set you up for success, we have built a 4-week training program, "Sales Academy". This award-winning program was built with success in mind for our people. You can anticipate a combination of eLearning, facilitated virtual learning sessions, workshops, 1:1 coaching, and some of fun.
Our goal is to equip you with knowledge on our who we are, develop or sharpen your skills, meet other team members, learn about our technology partners and much more.
Job Responsibilities:
- Responsible for supporting the day-to-day Account Management activities of our customers while their primary Account Management team is unavailable.
- Partner and support Field Account Executives to deliver an exceptional customer experience.
- Assisting with researching and fulfilling quote requests, providing reporting, helping manage a customer's annuity business, providing post sales support
- Assist with contributing to, and managing, our sales pipeline to assure fiscal growth and visibility
- Help customers choose from multiple contracts and purchasing options.
- Look for cross-sell/upsell opportunities for our customers.
- Maintain business continuity for customers.
- Build strong relationships with sales reps, vendors, customers, and other co-workers.
- Work effectively with other departments to collaborate and focus on creating the best possible customer experience.
- As a team, collaboratively work together to decrease escalations and reduce customer risk.
Requirements:
- You will also have 1 to 3 years of customer service experience: such as B2B sales, retail, or account management.
- Proficient in MS Office tools: Outlook, Word, Excel, PowerPoint.
- Experience in the IT industry an asset.
- Experience with understanding Microsoft licensing programs an asset.
- Experience in using enterprise-grade tools, such as PowerBI and Salesforce are asset.
- Analytical and strategic, finding unique approaches to solving problems.
- Passion for learning the ever-changing world of enterprise technology.
- Requirement to follow a USA or CAN holiday schedule.
- Ability to manage competing priorities from multiple stakeholders.
- Not afraid to break ground on new relationships and overcome challenges with customers.
- Proactively establish new relationships and adeptly navigate challenges with customers
WHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Work Experience
Entry-level
Sales Support Administration
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Our client is a leading commercial kitchen exhaust cleaning company with over 30 years of experience servicing the hospitality industry and corporate businesses across Australia.
They are seeking a Sales Support Administrator to join their remote team and support the sales department in managing leads, customer enquiries, and system data.
Key Responsibilities:
- Manage customer enquiries via email, vetting and directing them to the right sales channels.
- Enter accurate customer and site information in CRM systems (Zoho/Simpro).
- Allocate and track sales leads in Zoho/Simpro, ensuring timely updates.
- Follow up with Sales Executives on quotes and archive irrelevant ones.
- Distribute client service acceptance forms.
- Support job setup tasks by ensuring documentation is complete and accurate.
- Liaise with internal teams to ensure smooth handover of sales tasks.
- Keep CRM systems and sales records up to date.
- Experience in a similar sales support or administration role.
- Strong multitasking and organisational skills.
- Excellent written communication and email correspondence.
- Experience with Zoho CRM or Simpro (preferred but not essential).
- Attention to detail and ability to work independently.
- Proficient in Microsoft Office and comfortable with remote collaboration tools (MS Teams, SharePoint, GSuite).
Permanent remote work arrangement
Australian Company with a fantastic company culture
- Day shift (Australian Business Hours)
- Annual leave
- HMO
- Christmas Bonus equivalent to 1 month's wage (pro-rata)
Sales Support Administration
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ABOUT THE ROLE
- Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfilment and adjustments.
- Directly reporting to the Business Development Manager
- The position is a full-time and normal weekly schedule shall be from Mondays to Friday from 06:30AM to 03:00PM (Philippine Time) and 05:30AM to 02:00PM (Philippine Time) during Daylight Saving Time in the Commonwealth of Australia.
- Full-onsite - Boni Mandaluyong
Job Highlights
Australian Company operating for over 40 Years
Days Annual Leave / 10 Days Personal Leave
HMO with Dependents
Life and Accident Insurance
Annual Remuneration Review
Career Progression available to the right candidate
Work Life Balance
Duties / Responsibilities
Provide sales administration/clerical support to the Business Development Manager (Sales and Service) which includes, but not limited to the following responsibilities:
- Communicate with customers and assist with their requests via phone and email, ensuring timely responses
- Ensure all customer requirements and documents are reviewed and complete.
- Maintain a high customer retention rate by ensuring customer satisfaction and loyalty
- Maintain accurate records of calls made, quotations generated, and outcomes
- Maintains customer database by encoding customer profile and updates; preparing and distributing monthly reports.
- Actively contribute to continual sales/service improvement.
Job Specifications / Qualifications:
- Bachelor's degree in Marketing/ Business Administration, or a related field
- Minimum 2 years of working experience in sales, marketing, or telemarketing.
- Excellent communication and interpersonal skills
- Hubspot Experience (strongly desirable)
- Strong computer literacy
- Strong sales and negotiation skills
- Proven track record of achieving sales targets.
- Strong organizational skills and attention to detail
- Ability to work autonomously and in a team environment
- Self-motivated and results-driven
Sales Support
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7th DCNC Worldwide, Inc is URGENTLY need of the following positions:
SALES SUPPORT (CANVASSER)
Job Responsibilities:
- Complete daily tasks assigned by client and internal management.
- Be flexible in multitasking within working hours and delivering quality work
- Check completed work for accuracy.
- Prioritize concerns addressed to the client with appropriate actions.
- Critical thinker and keen on details.
Qualifications:
- Excellent organizational, research and multi-tasking abilities
- Fresh graduates are welcome to apply
- Knowledgeable in canvassing electrical Materials.
- Proficient in Microsoft Office applications (Excel, Powerpoint, Excel)
- Attention to detail.
- Provide a bridge for smooth communication to clients and suppliers.
FOR WALK IN:
Location: Unit Krisdale Commercial Center, A.C Cortes Ave., Ibabao Estancia. Mandaue City, Cebu infront of Dohera Hotel. Kindly bring your resume.
THANK YOU
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
Work Location: In person
Sales Support
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We are seeking a detail-oriented Sales Support & Database Assistant to maintain the accuracy and organization of our database, ensuring records are current to support effective outreach. The role includes assisting with sales communications and providing essential support for sales and marketing initiatives. This position does not involve proactive selling. The successful candidate will work closely with the manager while maintaining high standards of data integrity and confidentiality.
Responsibilities
- Update and verify the database to ensure accurate and reliable information
- Assist with sales communications
- Collaborate closely with the manager to support sales and marketing initiatives
- Prepare reports and summaries to track progress and outcomes
- Uphold confidentiality and high standards of data integrity
Qualifications
- Bachelor's Degree in any field or equivalent work experience
- Experience in database management, administrative support, or sales support is preferred
- Strong attention to detail and organizational skills
- Comfortable making phone calls to follow up with contacts when needed
- Familiarity with CRM systems or similar database tools is an advantage
- Ability to work independently as well as collaboratively with a manager
- High level of discretion and commitment to maintaining data confidentiality
- Flexible availability to work part-time or full-time hours
Sales Support
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Educational Qualifications:
- College graduate
Area of Expertise:
- Customer service
Mandatory Skills:
- Proficiency in Social Media Platforms
- Demonstrates a sense of urgency and ability to meet deadlines
- Ability to interact with employees and customers in a professional manner
- Keen to details
- Customer-oriented
Desired Skills:
- Positive attitude
- Organizational Skills
- Communication
- Team Player
Duties and Responsibilities:
Handling online inquiries
- Responding promptly and professionally to inquiries on platforms like Facebook, TikTok, Instagram, etc.
- Ensuring all customer queries and concerns are addressed effectively to facilitate sales closure
- Maintaining a customer-focused approach to enhance satisfaction and encourage conversions
Encoding and monitoring all inquiries both online and actual
- Ensuring data is complete, correct, and delivered on time
- Monitoring inquiry trends to improve response strategies
Regular Correspondence with old prospect buyers
- Reaching out via phone, email, or other preferred communication channels
- Providing detailed information about current promotional offers and discounts
- Encouraging prospects to reconsider purchasing with updated promo
- Maintaining records of follow-up communications and responses for future reference
Assisting buyers with reservation processes, document preparation, and submission of 30 days requirements compliance and filing of files
Work Schedule and Conditions:
- Five (5) days a week, 8am to 5pm two (2) days a week, off
Work Location: Mabalacat City, Pampanga
Mandatory and Other Employee Benefits:
- Holiday pay
- Social Security System (SSS)
- Philippine Health Insurance Corporation (PhilHealth)
- Pag-IBIG
- Leave credits
- Birthday incentives
Job Types: Full-time, Permanent
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Day shift
Location:
- Mabalacat, Pampanga (Preferred)
Expected Start Date: 09/15/2025 (As soon as possible)
Job Type: Permanent
Benefits:
- Paid training
Work Location: In person
Sales Support
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We are looking for an experienced Sales Support who are responsible in supporting day-to-day coordination in Sales team. This role will do back-office support, a sales hunter and ensuring that the sales operations end to end process runs smoothly.
Responsibilities:
- Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates.
- Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers.
- Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback and working in Ticketing System.
- Provide the pricing/ procurement team with detailed feedback from customers.
- Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations.
- Assist Sales or coordinate with Operation staff to update customers' reports if required.
- Handle escalation from Operations for differences on actual overseas invoices vs cost summary.
- Handle escalation from Operations on Commercial items covered on the Quotation.
- Use of software solutions such as Ticketing System as well as Tariff / Rate Tools.
- Ad hoc task assigned
Qualifications:
Bachelor's degree in business, Logistics, Supply Chain Management, or related field (or equivalent work experience)
Must have 3 years' experience in freight forwarding sales support, including air and ocean freight operations, customs procedures, and international shipping documentation
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM systems or freight management software
- Excellent attention to detail.
- Strong communication skills, both verbal and written.
- Ability to manage workloads effectively and meet deadlines.
- Good team player.
- Possess a positive customer-oriented mind set.
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Sales Support
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Job Summary
- HMO on Day 1 – Start with peace of mind
- Exciting perks and rewards – Performance truly pays off
- Travel opportunities – Explore new horizons
- Get recognized – Your work makes a difference
- Work-life balance – Because your time matters
- Continuous learning – Grow faster than ever
Responsibilities
Rates and Quotations Management
• Entering/updating new rates (lines) – client & supplier
• EDI costings/quote systems
• Update exchange rates
• Rate enquiries
• Spot quote/quotation
• Client rates – costing management
• Company tariff management
• Chasing rates
Managing Client Intelligence
• Opportunity Registration
• Creating client intelligence
• Communication registration
Client Specific Tasks:
Current Tasklist in WebCargo (Air)
• Downloading the quotation record SOP
• Downloading the rate template
• Rate template verification
Current Tasklist in CargoSphere (Sea)
• Uploading carrier buy rates
Other tasks within the scope:
• Entering and updating client and supplier rates
• Manage costing and spot quotations
• Company tariff management
• Manage client intelligence
• Updating exchange rates
Requirements
- Minimum 1 year of Customer Service or Sales Support experience in Freight Forwarding, Logistics, or Shipping
- High attention to detail and accuracy
- Excellent English communication skills (written & verbal)
- Ability to handle repetitive tasks with patience and efficiency
- Tech-savvy with fast learning ability for new systems
- Positive attitude and professionalism in tough situations
- Willing to work on-site in Ortigas or Cubao
- Can start ASAP and open to morning & weekend schedules
- Ready to Join a Growing Team That Moves the World?
Apply now and become a vital part of a global logistics team where your skills make a real impact—every single day
Sales Support
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Job description:
The Sales Support role for a Sales Specialist is crucial in ensuring smooth operations, efficient sales processes, and enhanced customer satisfaction. Below are the typical duties and responsibilities of a Sales Support personnel working with or under a Sales Specialist:
Administrative and Operational Support
- Prepare and process sales orders, quotes, and invoices.
- Maintain and update customer databases and sales records.
- Coordinate with logistics and warehouse teams for delivery schedules.
- Track shipments and ensure on-time delivery.
- Monitor inventory levels of container vans and relay availability to the sales team.
Customer Service and Communication
- Respond to customer inquiries via phone, email, or chat.
- Assist in handling customer complaints or issues, escalating when necessary.
- Follow up on customer orders and provide status updates.
- Schedule and confirm client meetings or calls for the Sales Specialist.
Sales Coordination
- Assist in preparing sales presentations, proposals, and reports.
- Help track sales performance and generate reports for analysis.
- Support in managing sales pipelines.
- Coordinate marketing campaigns or promotions related to sales initiatives.
Documentation and Compliance
- Ensure all sales-related documentation is complete and filed properly.
- Help in processing returns, exchanges, and warranty claims.
- Make sure pricing, discounts, and contracts are correctly applied and approved.
Collaboration and Internal Communication
- Liaise between the Sales Specialist and other departments (marketing, finance, supply chain).
- Support the sales team in gathering market intelligence or competitor data.
- Provide regular updates to the Sales Specialist on client feedback and industry trends
Sales Support
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- Assist sales team with quotations, order processing, and customer inquiries.
- Coordinate with clients regarding orders, deliveries, and after-sales concerns.
- Maintain positive client relations and conduct follow-ups to ensure satisfaction.
- Prepare and manage sales and logistics documents (quotations, DRs, invoices, etc.).
- Coordinate with warehouse and transport teams for timely and accurate deliveries.
- Monitor shipment status and update clients and internal teams.
- Maintain accurate records and reports for sales and logistics transactions.