2,463 Sales Performance jobs in the Philippines

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on night shift. This means the successful candidate is expected to report to the office when there are meaningful engagements such as trainings, townhalls and executive visits. At the business' discretion, travel may be asked to the team members to undergo training and conduct business meetings.

The Role

You will be part of a team in Manila to be responsible for the back-end operations of dealer coordination on sales performance. Analysts are expected to receive support calls or call dealers to coordinate on their sales performance.

What You'll Do

• Develop GM platform Acumen and Knowledge: Socialize and serve as Subject Matter Expert ("SME") with comprehensive understanding of the features, values, and benefits of, and enrollment in current program product offerings.

• Enhance Dealer engagement and satisfaction through proactive outreach and support with Dealers to inform them about new, relevant programs, updates, and promotions.

• Responding in a timely manner to Dealer inquiries and providing timely access to information on program details, resources, process assistance , and troubleshooting

• Improving Program adoption and compliance by addressing Dealer concerns promptly, assisting Dealers with resolving issues related to the Program, including inventory management, compliance, pricing strategies, and warranty concerns

• Streamlining communication between Program management and Dealers

• Maintaining a high level of satisfaction with Dealers through consistent, reliable, and professional support

• Helping maximize Dealer Pre-Owned operations including throughput, sales, retention, sales and service profitability, and customer loyalty.

• Proactive outreach to ensure Dealers are aware of available resources, compliance requirements, and upcoming deadlines.

• Reputation Management: Advise Dealer on recommended actions to improve online reputation.

• Call Tracking and Analytics: Advise Dealer on tracking analytics for better insights to reduce Call Fail Rate ("CFR").

• Optimize Inventory : Advise Dealer relative to the appropriate quality and quantity of vehicles to be Certified for the Dealer's market.

• Script/FAQ Development, Maintenance, and Customer Approval : Develop scripts and frequently asked questions for Customer ensuring Customer input and approval prior to using the scripts/FAQs in the CBCC . Maintain such scripts/FAQs ensuring that the information is fresh and accurate including getting Customer approval for any material changes to them.

Your Skills & Abilities (Required Qualifications)

• 1-3 Yrs experience in related role or industry ( e .g. Customer Service, Business relation Ship management L1/L2 Issue resolution, Customer Analytics)

• Bachelor's Degree in Business, Marketing or Equivalent Experience

• Proficiency in Power BI, KNIME, MS Excel, Sharepoint

• Strong communications and negotiation skills

• Ability to build and maintain relationships

• Ability to interpret and explain data and solve complex problems

• Experience with US based clients ( mainly US platforms)

• Affinity with technology and/or familiarity with analytics tools and techniques

• Highly motivated and willing to learn and take on new challenges

• Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results

• Ability to travel on an infrequent basis

• Willingness to work hybrid on night shift

What Will Give You A Competitive Edge (Preferred Qualifications)

• Highly motivated and willing to learn and take on new challenges

• Highly proficient in Microsoft Office applications

• Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results

• Ability to work independently and with urgency to complete tasks in a dynamic, fast-paced environment

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Sales Performance Enablement Lead maximizes the synergies of a consolidated team but is also structured to align closely with our SPE Business partners, enhancing coordination and streamlining operations.

As a senior leader, you will manage a team of sales operations professionals focused on delivering insights, driving efficiency at scale, and supporting business growth.

Role Responsibilities & Key Accountabilities:

• Lead, mentor and manage a team of sales operations analysts.
• Define clear roles and responsibilities, set performance expectations and support individual team development.
• Conduct regular team meetings, individual check-ins with team and all stakeholders involved.
• Analyse, design and implement efficient sales processes that drive productivity and support sales objectives.
• Implement best practices and standardize process across the team to improve efficiency and reduce errors.
• Conduct in depth analysis of sales metrics and set up a forum/cadence to share actionable insights on sales performance and KPI's.
• Oversee maintenance and management of data hygiene within CRM records.
• Partner with sales enablement & Sales leadership to identify gaps and inefficiencies to implement solutions & streamline process.
• Act as key point of contact for stakeholders in Sales and Account management.
• Provide input on territory analysis & ownership of year end Account transfer process.
• Contribute to forecasting processes.
• Measure effectiveness and adoption of our key dashboards and increase adoption in collaboration with SPE.

Qualifications & Experience:

• Bachelor's in Economics, finance, or a related field.
• 5-8 years in sales operations, with at least 3 years in management role, ideally overseeing a regional team.
• Strong understanding of CRM systems, preferably Salesforce and proficiency with data analysis tools.
• Proven Leadership abilities, with experience managing and developing team members.
• Excellent communication and interpersonal skills, with the ability to influence and partner cross functionally.
• Analytical mindset with a focus on data-driven decision making.

We are looking for a detail oriented and analytical analyst to join our sales Insights team. In this role, you will play a critical part in optimizing our sales process, analyzing performance data, and driving operational completion. You will work closely with the Sales, Account management, Customer Success and Sales Performance Enablement teams to provide insights, improve efficiency, and support strategic decision making.

Role Responsibilities & Key Accountabilities:

• Analyse sales performance metrics, pipeline data, and forecasting to identify trends and areas for improvement.
• Build and maintain dashboards and reports to provide insight into Key performance indicators.
• Support various monthly business reviews with data-driven insights.
• Measure efficiency and adoption of our key dashboards and increase adoption in collaboration with Sales Performance Enablement.
• Collaborate with SAM leadership to improve sales processes, tools and workflows.
• Identify and eliminate inefficiencies in our existing internal analytics and processes.
• See opportunities for scaling analytics or processes
• Document and communicate updated process.
• Ensure accuracy is maintained in salesforce
• Conduct regular checks of sales data to maintain and drive improvement in data hygiene standards.
• Assist onboarding new members in the sales and Account management.
• Provide input on territory analysis & ownership of year end Account transfer process.
• Chip in to forecasting processes.
• Support ad hoc projects, including new system implementation, tool evaluation and market research.
• Help measure and drive adoption of new technology and process.

Qualifications & Experience:

• Bachelor's or equivalent experience in Economics, finance, or a related field.
• 2-4 years in sales operations, business analysis, or a similar role.
• Strong understanding of CRM systems, preferably Salesforce and proficient in data analysis tools.
• strong written and verbal communication skills to present data and insights clearly.
• Analytical approach with a focus on data-driven decision making.
• Self-motivated and able to prioritize.
• Proficient in English.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job Description

• Ensure timely and accurate generation of MIS on branch and sales productivity performance.

• Craft effective performance management framework that covers goal setting, performance improvement, promotion, and incentives for the Wealth Sales network.

• Identify efficient process in resolving issues and disputes raised by frontline sales teams. Ensure sales team are compliant with business regulations, and incentive scheme guidelines.

• Work with cross functional teams, especially sales heads and product management teams to support new products, promotions, and projects defined by the business

Job Description
Join a High-Performance Culture That Drives Innovation and Excellence

At
Vertiv
, we don't just hire talent—

we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in
critical digital infrastructure
, we are scaling up to meet the demands of
AI, data centers, and next-gen technology
—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to Inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary
This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume. The Coordinator must maintain balance between corporate policy/procedures and customers' needs. It includes providing an exceptional level of customer service to all Vertiv customers ordering products from Great Lakes.

Functional Expertise
Definition:
The core duty of the individual that demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area in observable and measurable terms.

• Reviews purchase orders all Vertiv product orders within the required turnaround time of not exceeding 24 hours.
• Reviews CPQ quote to ensure accuracy of order versus submitted PO.
• Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
• Generate proforma invoice and Order Acknowledgement as requested.
• Processes Return Materials Authorization in a prompt manner to avoid unnecessary credit hold to customers.
• Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
• Performs milestone billing on Project Orders based on assigned Global Strategic account.
• Ensures Order-to-Cash processes are completed efficiently.

Required/ Minimum Qualifications

• Bachelor's Degree of any 4-year course
• 3-5 years of Customer Service or Order Entry Experience
• Customer Focus
• Action Oriented
• High Attention to Detail

Time Travel Needed

• None

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES **

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example

About The Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

WHAT'S IN IT FOR YOU:

• Full-time Work From Home set-up (project-based for 3 months, with possible extension)
• Inclusive of government-mandated benefits
• Work-life balance
• Opportunity to grow your professional network
• Direct impact on the company's sales and business development

RESPONSIBILITIES AND DUTIES:

● Manages the client database and CRM system

● Handle product activation, sales recording, and sales/remittance reports.

● Organize and safeguard sales-related documents (contracts, proposals, business files).

● Coordinate and process claims (requirements gathering, validation, RFP, and receipts).

● Provide technical assistance on policyholder corrections and digital product transfers.

● Build and maintain strong relationships with insurance company partners.

● Perform other related tasks as assigned.

REQUIREMENTS:

• Open to undergraduates with at least 2 years of relevant work experience.
• Must be adept in MS Excel and has intermediate knowledge in MS Word and MS Powerpoint
• Intermediate proficiency level in both English and Tagalog oral and written communication
• Proven experience in reports and analytics
• Detail-oriented, adaptable, and a team player.

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv , we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure , we are scaling up to meet the demands of AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact . Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership . Our leaders engage and drive with collaboration, innovation, and customer-centric thinking , setting the foundation for an action-focused culture .
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects , you'll have the opportunity to expand your expertise and grow your career .
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary:

This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume (~50M) with Global Strategic Accounts.

The coordinator must maintain balance between corporate policy/procedures and customers' needs. It includes providing an exceptional level of customer service to all Vertiv Sales Representatives and Factory Direct Offices (FDOs).

Job Responsibilities:

• Reviews purchase orders all Vertiv product orders within the required turnaround time of not exceeding 24 hours.
• Reviews CPQ quote to ensure accuracy of order versus submitted PO.
• Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
• Generate proforma invoice and Order Acknowledgement as requested.
• Processes Return Materials Authorization in a prompt manner to avoid unnecessary credit hold to customers.
• Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
• Performs milestone billing on Project Orders based on assigned Global Strategic account.
• Ensures Order-to-Cash processes are completed efficiently.
• Identifies customer needs through communication and probing.
• Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
• Assists customers in handling, servicing, follow-up, communication and closure of issues.
• Completes workload on time. Monitors if transactions are processed in a timely manner.
• Implements error-proofing method to ensure all transactions done are accurate.
• Participates in conferences calls, meetings and discussions with customers.
• Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
• Coordinates with other teams/support to complete the request of customers.
• Monitors team service level and assists in workload distribution.
• Assists colleagues in answering general escalations from customers.
• Handles specialized queries from customers.
• Conducts team/functional/business overview presentations during counterpart visits as required by team lead/supervisor.
• Reviews Alice reports to monitor sales order progress, backlog, identify order delays, shipment holds, and contract and credit holds, and take necessary steps to notify customers.
• Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
• Plans, executes and manages own workload and projects in cooperation with line leaders.
• Assists in leading team meetings, huddles and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during team huddles/meetings.
• Manages team common mailboxes and delegates tasks to colleagues.
• Gathers data, analyses trend, generates and submits reports to line leaders with recommendations.
• Uses effective communication tools like flow charts, process flows, diagrams, etc. to effectively communicate products and processes, convey information and respond to queries/requests coming from different levels.
• Responds to all order inquiries from Management, Manufacturing, Traffic, Material.
• Expedites orders through communication to all Order Fulfillment departments to meet the customer's requirements.
• Assists other departments in resolving customer issues related to order processing.
• Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
• Assists other departments in resolving customer issues related to billing and invoices.

Job Qualifications:

• Bachelor's Degree of any 4-year course
• 3-5 year experience in Customer Service
• 2-year experience with Vertiv Customer service environment
• Customer Focus
• Action Oriented
• High Attention to Detail

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example

Position Overview:

We are seeking a proactive and results-driven Sales Operations & Business Development Specialist to join our dynamic team. This role is pivotal in supporting sales operations and driving business development initiatives, particularly within the Philippine education sector. The ideal candidate will have a strong understanding of the Philippine educational system, including experience with academic institutions and credentialing processes. Additionally, the specialist will assist in supporting our Singapore-based clients and events.

Key Responsibilities:Philippine Market Business Development:

• Identify and pursue new business opportunities within the Philippine education sector, focusing on schools, universities, and educational institutions.
• Develop and maintain relationships with key stakeholders in the education industry.
• Assist in organizing online and offline events, such as webinars and workshops, to promote our services.

Singapore Client Support:

• Assist the Singapore team in following up with client lists, ensuring timely engagement with potential clients.
• Support activities and exhibitions in Singapore, ensuring client needs are met.
• Update and maintain client information in CRM systems, ensuring data accuracy.

Market Research & Feedback:

• Conduct market research to identify trends and opportunities within the education sector.
• Provide feedback to the Singapore team to optimize products and services for the Philippine market.

Qualifications

Education:

• Degree in Business, Marketing, Education, or a related field.

Experience:

• Minimum of 2-5 years of experience in sales operations, business development, or a related role.
• Familiarity with the Philippine education system, including knowledge of academic institutions and credentialing processes.
• Experience in participating in educational exhibitions or events is a plus.

Skills:

• Strong communication and interpersonal skills, with the ability to collaborate with diverse teams.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and manage multiple tasks simultaneously.

Job Type: Full-time

Benefits:

• Work from home

Work Location: Remote

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv , we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure , we are scaling up to meet the demands of AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact . Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership . Our leaders engage and drive with collaboration, innovation, and customer-centric thinking , setting the foundation for an action-focused culture .
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects , you'll have the opportunity to expand your expertise and grow your career .
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

POSITION SUMMARY:

This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume (~50M) with resellers, national VAR's, direct end-users, and OEM accounts focused on E&I orders. The coordinator must maintain balance between corporate policy/procedures and customers' needs. It includes providing an exceptional level of customer service to all Vertiv Sales Representatives and Factory Direct Offices (FDOs).

JOB RESPONSIBILITIES:

• Process all standard E&I orders from regional assignments.
• Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
• Processes Return Material Authorization in a prompt manner to avoid unnecessary credit hold to customers.
• Understands Bill of Materials and processes standard Configuration and auto-config on all product lines.
• Verifies completeness of orders by checking customer purchase order details, i.e. addresses, prices, quantities, part numbers, descriptions, etc.
• Handles specialized queries from customers.
• Investigates orders and provide solutions on AR-related disputes.
• Ensures Order-to-Cash processes are completed efficiently.
• Identifies customer needs through communication and probing.
• Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
• Assists customers in handling, servicing, follow-up, communication, and closure of issues.
• Completes workload on time. Monitors if transactions are processed in a timely manner.
• Implements error-proofing method to ensure all transactions done are accurately.
• Participates in conferences calls, meetings and discussions with customers.
• Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
• Coordinates with other teams/support to complete the request of customers.
• Monitors team service level and assists in workload distribution.
• Conducts team/functional/business overview presentations during counterpart visits as required by team lead/supervisor.
• Handles specialized queries from customers.
• Investigates orders and provide solutions on AR-related disputes.
• Assists colleagues in answering general escalations from customers.
• Reviews Alice reports to monitor sales order progress, backlog, identify order delays, shipment holds, and contract and credit holds, and take necessary steps to notify customers.
• Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
• Plans, executes, and manages own workload and projects in cooperation with line leaders.
• Assists in leading team meetings, huddles, and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during team huddles/meetings.
• Manages team common mailboxes and delegates tasks to colleagues.
• Gathers data, analyses trend, generates and submits reports to line leaders with recommendations.
• Uses effective communication tools like flow charts, process flows, diagrams, etc. to effectively communicate products and processes, convey information, and respond to queries/requests coming from different levels.
  Responds to all order inquiries from Management, Manufacturing, Traffic, Material.

JOB QUALIFICATIONS:

• Bachelor's Degree of any 4-year course
• 2-3 years' experience in Customer Service
• 2-3 years' experience with Vertiv Customer service environment
• Customer Focus
• Action Oriente
• High Attention to Detail
• Good communication Skills
  Able to prioritize and operate proactively.

he successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example