35 Sales Account Management jobs in the Philippines

Customer Relations Supervisor

Valenzuela, National Capital Region Global Excellence Motors, Inc.

Posted 9 days ago

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Job Description

1. Supervises Customer Relations services in accordance with company and plant/manufacturer guidelines and standards.
2. Administrative Supervision. br>3. Updating and Maintaining of customers data.
4. With one (1) year customer relation experience in Automotive industry is an advantage.

Work Location: Dalandan, Valenzuela City
Scope of Work: Valenzuela and BGC
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Customer Relations Officer

Cebu, Cebu HMR CEBU

Posted 13 days ago

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Job Description

• Respond to customer inquiries and provide information or assistance as needed
• andle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner. br>• M intain a high level of professionalism in all customer interactions < r>• C llaborate with internal teams to address customer needs and improve customer satisfaction < r>• I entify opportunities to enhance customer experience and suggest improvements to processes < r>• M intain accurate records of customer interactions and transactions < r>• S ay up-to-date on company policies, and products, < r>• P oactively reach out to customers to ensure their satisfaction and address any potential issues < r>• D ily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp) < r>• P eparing the timeliness and accuracy of the CRO Weekly report. < r>• D iven to go the extra mile to hit sales requirements.
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Customer Relations Associate- Quezon City

STRATEGIC NETWORKS INC.

Posted today

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Job Description

**JOB QUALIFICATIONS**
- SENIOR HIGH/COLLEGE UNDERGRAD AND GRADUATES ARE WELCOME TO APPLY.
- Must be flexible with working Onsite and on shifting schedule schedules.
- Must have strong verbal and written communication skills in the English language
- Must be able to work in fast-paced environment.
- Open for High School/College Undergraduate/ Graduates.
- Experience in handling International Accounts is an advantage.

**JOB DESCRIPTION**
- Receives and/or places telephone calls which require deviations from standard screen, scripts and procedures.
- Answers customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
- Maintain detailed current knowledge of the company's assigned client products and services.
- Analyze customer service needs for communication to service and technical departments, when applicable.

**Job Types**: Full-time, Fresh graduate

**Salary**: Php20,000.00 - Php25,000.00 per month

**Benefits**:

- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
All employees are required to wear facemasks and practice social distancing.

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Senior High School (required)

Willingness to travel:

- 75% (required)
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Associate, Customer Relations - Philippines Based Role

1631 Taguig, National Capital Region Black Pearl Consult

Posted 526 days ago

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Job Description

Permanent

About the Role

A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point of contact for homeowners (vecinos) and play a vital role in building strong relationships, ensuring their satisfaction, and resolving any concerns they may have.

Responsibilities

Account Management: Be the main point of contact for vecinos, fostering open communication to build trust and long-term relationships.Address vecino inquiries, requests, and complaints through various channels, including email, phone, and in-person meetings.Manage accounts from the turnover of signed Contract to Sell (CTS) and pre-signed Deeds of Acceptance (DOAs) to the final delivery of the property title in the vecino's name.Cultivate strong relationships with key stakeholders to ensure timely delivery of the property according to specifications and quality standards.Provide quarterly updates on project progress to vecinos.Act as a liaison between vecinos and internal teams to resolve any issues efficiently.Ensure all communications comply with company standards, procedures, guidelines, and policies.Maintain accurate and up-to-date records in databases, goal trackers, and other monitoring systems for improved team efficiency and evaluation.Submit reports to the Team Lead as required. Collection Support: Collaborate with the collection support group to ensure annual collection targets are met.Facilitate communication between vecinos and the collection support group regarding their bank loan application status.Proactively identify and reach out to accounts with delinquent payments, unresponsiveness, or non-compliance with requirements.Requirements

Qualifications

Bachelor's degree in Business Administration, Customer Service, or a related field (preferred)Minimum of 1 year of experience in customer service or account managementExcellent communication, interpersonal, and relationship-building skillsStrong problem-solving and conflict resolution skillsHighly organized and detail-oriented with a commitment to accuracyProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Ability to work independently and as part of a teamPositive attitude and a passion for providing exceptional customer service

Why Join Us

At this leading developer, you will have the opportunity to make a positive impact on people's lives by ensuring a smooth and positive experience for homeowners. You will work in a supportive environment with a team committed to building vibrant communities and exceeding customer expectations.

To view other vacancies we have, please check our website (

and follow us on our social media accounts -

LinkedIn   /   Facebook   /  Twitter /  Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - 
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Mandarin Client Relations Specialist

JK Network Services

Posted today

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Job Description

Requirements:
Company Profile: A multinational BPO company provides customer service support for the clients located in the US.

Position: Mandarin Client Relations Specialist

Location: Ortigas, Pasig City

Schedule: Graveyard Shift with 2 days off a week or Dayshift 5am - 11am

Work Set-Up: Work On Site / Work From Home

Industry: BPO Company

**Responsibilities**:
Responsible in taking the orders of American customer via call

Interpret the orders to Chinese high-end restaurant in the USA

List and collect orders from American who want to eat authentic Chinese dishes

Ensure to provide Customer
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- satisfaction, retention and giving excellent service

**Benefits**:
Attendance Bonus

HMO upon regularization

Life insurance coverage of 300K upon regularization

15 PTO credits, 10 unused PTO credits convertible to cash after the end of year

Government Mandated Benefits

Negotiable to work from home set up

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:PHP 85,000.00 - 110,000.00 Monthly

Positions available:14

JOB REQUIREMENTS

Minimal experience:Unspecified

Gender:Indistinct
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Client Relations Specialist (Remote Set Up)

National Capital Region, National Capital Region WHR Global Consulting

Posted 3 days ago

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Job Description

Client Relations Specialist
br>Work Arrangement: Remote Set Up
Schedule: 12-hour shifts | No weekends off
Location: Remote Set Up
Employment Type: Contractual
Salary: USD 1900 to USD 2400

About the Role:
The Client Experience Associate (CEA) is a frontline member of RSF Agency’s Client Relations team. This role is responsible for managing real-time communication with clients via chat, voice, and email, ensuring a seamless and high-touch experience. CEAs are expected to manage VIP client interactions with tact and empathy, maintain service excellence, and resolve issues swiftly without escalation whenever possible. This position plays a critical role in maintaining RSF’s reputation.
Key Responsibilities:
Client Communication & Relationship Management
● Serve as the primary point of contact for assigned clients during your shift. < r> ● Engage with clients via Telegram, WhatsApp, Zoom, and email to provide timely responses and resolutions. < r> ● Maintain a calm, confident tone—especially with high-maintenance or high-value clients.
Issue Resolution & Escalation
● Identify service issues, delays, or misunderstandings and resolve them directly when possible. < r> ● Escalate critical or high-risk concerns to the Client Relations Manager with detailed context. < r> ● Maintain an active escalation log in ClickUp for visibility and tracking. < r>VIP Client Handling
● Adapt tone and language to match client personalities while maintaining RSF’s brand voice.
● Proactively manage communications to prevent dissatisfaction and service complaints. < r>Administrative Coordination
● Document all significant client interactions and updates in ClickUp and Telegram folders. < r> ● Track and update client status reports, onboarding progress, and contract-related communications. < r> ● Collaborate with other departments (Training, Chat, Content, Sales Ops) to ensure client needs are met promptly. < r>Service Excellence
● Uphold a 10-minute maximum response time to client inquiries during working hours. < r> ● Practice proactive communication: update clients before they need to ask. < r> ● Participate in internal training to stay updated on SOPs, client strategies, and tool usage (Telegram, ClickUp, Vault systems, etc.). < r> ● Perform other related tasks as may be assigned. < r>
Qualifications:
● 3+ years in a client-facing role with direct responsibility for chat, phone, and email service, preferably with a background in VIP Casino, Hospitality, Concierge, or as a Personal Assistant for a demanding wealthy client. < r> ● Prior experience handling high-profile or VIP clients. < r> ● Exceptional written and verbal English communication skills; sensitivity to tone and context is essential. < r> ● Proven ability to de-escalate tense situations and manage demanding personalities. < r> ● Strong organizational skills and attention to detail. < r> ● Comfort with 12-hour shifts and rotating rest days (no weekends off). < r> ● Tech-savvy: familiar with tools such as ClickUp, Google Workspace, Zoom, and Telegram. < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
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Amazon Account Management

Cebu, Cebu Dempsey Resource Management , Inc.

Posted 4 days ago

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Job Description

JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s br>ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability.

QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on < r>Amazon platforms.
● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure < r>smooth operations and resolve issues promptly.
● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon < r>marketplaces.
● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous < r>improvement.
● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize < r>fulfillment issues.
● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.

ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams. < r>
Employment Type: Full-Time
Schedule: Night Shift
# of Available positions: 1
Cebu Site: Full Onsite
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Amazon Account Management

Cebu, Cebu Dempsey

Posted 6 days ago

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Job Description

We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. br>

QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement. < r>● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues. < r>● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.


ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
This advertiser has chosen not to accept applicants from your region.

Amazon Account Management

Cebu, Cebu Dempsey Resource Management Inc.

Posted 11 days ago

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Job Description

● Bachelor’s degree in business administration, management, or a related field.
● Proven experience in managing Amazon accounts br>● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
This advertiser has chosen not to accept applicants from your region.

Amazon Account Management

Cebu, Cebu DRM Inc.

Posted 17 days ago

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Job Description

JOB TYPE: Full-time
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift

JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s < r>ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability.

QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on < r>Amazon platforms.
● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure < r>smooth operations and resolve issues promptly.
● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon < r>marketplaces.
● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous < r>improvement.
● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize < r>fulfillment issues.
● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.

ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
This advertiser has chosen not to accept applicants from your region.
 

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