IT Project Manager (E-commerce and API Integration)
Posted today
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Job Description
- Location: MOA, Pasay (Hybrid, 4x onsite, 1-day WFH) br>- Work schedule: Monday to Friday, Morning shift, Compressed schedule
- Can start ASAP
QUALIFICATIONS:
— Graduate of Information Technology or any related course < r>— At least 5 years of experience in Project Management, Vendor Management, Stakeholder Coordination and Documentation. < r>— With E-commerce background is a must
Retail Customer Associates
Posted 5 days ago
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Job Description
br>This is an exciting opportunity to join Talent Outsourcing Channel Solutions' dynamic team as a Retail (Voice and Chat) Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service through voice and chat channels, ensuring a seamless and positive experience for our clients' customers. This is a full-time position based in Pasay City, Metro Manila.
What you'll be doing
Provide friendly, efficient and effective customer service through voice and chat channels
Respond to customer inquiries, concerns and complaints in a timely and professional manner
Troubleshoot and resolve customer issues while maintaining a positive and empathetic attitude
Accurately document customer interactions and follow up as needed
Collaborate with team members to share best practices and contribute to process improvements
Adhere to all relevant policies, procedures and quality standards
What we're looking for
Strong communication and interpersonal skills with the ability to build rapport with customers
Excellent problem-solving and decision-making skills
Proficient in English, both verbal and written
Atleast 3 mos. experience in a customer service or call centre environment, preferably in the retail industry
Ability to remain calm and professional under pressure
Attention to detail and the ability to multitask effectively
A team player with a positive, customer-centric attitude
What we offer
At Talent Outsourcing Channel Solutions', we are committed to creating a supportive and inclusive work environment. We offer competitive remuneration, opportunities for career development, and a range of employee benefits to support your well-being. Join us and be part of a team that values your contributions and helps you thrive.
One-Day Hiring Process / Retail Account - Up to 28k Pay
Posted 7 days ago
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Job Description
Help customers with order placement, returns, and exchanges. br>Forward complex issues to the relevant departments when needed.
Provide product recommendations tailored to customers' needs and preferences.
Maintain accurate records of customer interactions, transactions, and feedback.
HR Manager (japanese food retail company)
Posted 10 days ago
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Job Description
2. Develop/ implement HR strategies and initiatives aligned with overall business operations to support sales, finance, warehouse, etc. br>3. Preparation and implementation of Code of Conduct and Ethics; Amended Company
Rules and Regulations and Disciplinary Actions
4. Bridging the gap between management and employee relations by addressing demands,
grievances, and other issues.
5. Rewards and motivation
6. Oversees Performance Appraisal System, Employment Contract, Pre-employment requirements
7. Training, counseling, and couching staff
8. Ensure legal compliance with DOLE, Health Certificate, Occupational Permit
9. Ensure compliance with the requirements of. Bureau of Fire / Fire Clearance Certificate
10. Ensure the company’s compliance with local government (Paranaque Workers Affairs < r>Office) and other state regulations
11. Liaison with Paranaque city hall to process requirements -HR related Permits (to save cost if using 3rd party processing)
12. Handles workplace investigation, disciplinary and termination procedures
13. Preparation and updating of Job descriptions
14. Preparation of memorandum / HR correspondences, Guidelines
15. Preparation / updating of Organizational chart
16. Provides support to sales department requirements
17. Coordinates closely with Warehouse OIC on warehouse staff work performance, policies
violations, disciplinary actions and resolutions
18. Oversees safekeeping / records updating of 201 files of employees
19. Prepares Notice of Personnel Movement - transfers/ re-assignments, promotions
20. Prepares new HR forms template / amend and update old forms
21. Prepares company operations Manual for HR department.
22. Handles company events (Christmas party, etc.)
23. Works closely with Finance on policies creation, revision, updating aligned with company operations
24. Oversees recruitment and selection, initiates Campus recruitment
25. Manpower monitoring and updating
26. Prepares On Boarding Manual
27. Oversees compensation and benefits in compliance with law / DOLE, in close coordination with Finance/Payroll.
28. Coordinates closely with legal on labor issues/ DOLE hearing and resolutions
QUALIFICATIONS:
• BACHELORS DEGREE < r>• WITH EXPERIENCE AS HR MANAGER or HR CONSULTANT preferably from retail company < r>• Can start asap < r>• can work onsite (Sunvalley Paranaque) and can travel to corporate office in BGC Taguig
Customer Service Representative - Retail
Posted 12 days ago
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Job Description
WORK LOCATION: Alabang br>SALARY: Up to 20k
JOB DESCRIPTION:
As a Customer Support Associate, you’ll be assisting retail customers with order placement, tracking, and returns. You’ll also handle product inquiries, shipping concerns, and account-related updates via voice support. A high level of patience and understanding is expected, especially during peak seasons and promotions.
QUALIFICATIONS:
• K12 Graduate or High School Graduate (Old Curriculum) with at least 6 months of voice BPO experience < r>• Strong command of the English language < r>• Customer-oriented with a positive attitude and problem-solving mindset < r>• Must be willing to work in Alabang and on a shifting schedule < r>
BENEFITS:
• Work on-site allowance* < r>• Extensive HMO coverage for you and your dependents < r>• Non-Taxable Allowance on top of your basic salary < r>• Excellent Program Incentives based on performance < r>• Group Life Insurance - we got your back! < r>• 30 Service Incentive Leaves (15 days convertible to cash)
Customer Service Representative - Beauty Retail
Posted 12 days ago
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Job Description
WORK LOCATION: Alabang br>SALARY: Up to 19k
JOB DESCRIPTION:
Join one of the top beauty and retail brands in the industry as a Customer Service Representative. You’ll be assisting customers over the phone with order-related inquiries, product details, complaints, and after-sales support. Your role includes providing excellent customer care, tracking orders, processing returns or exchanges, and maintaining brand reputation through quality service. < r>
QUALIFICATIONS:
• Completed at least K12 or High School (Old Curriculum) with at least 6 months of BPO voice experience is required < r>• Good English communication skills—both spoken and written
BENEFITS:
• Work on-site allowance* < r>• Extensive HMO coverage for you and your dependents < r>• Non-Taxable Allowance on top of your basic salary < r>• Excellent Program Incentives based on performance < r>• Group Life Insurance - we got your back! < r>• 30 Service Incentive Leaves (15 days convertible to cash)
Customer Service Representative (Retail)
Posted 12 days ago
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Job Description
WORK LOCATION: Parañaque br>CHANNEL: VOICE (RETAIL)
SALARY: Up to 22k
JOB DESCRIPTION:
Assist customers with their shopping experience by handling order placement, product inquiries, shipping status, and account issues. Promote a positive shopping journey through excellent call handling and empathy.
QUALIFICATIONS:
• K12 Graduate or High School Graduate (Old Curriculum) with at least 6 months of BPO voice experience < r>• Good communication and listening skills < r>• Willing to work onsite in Parañaque and on night shifts or weekends
BENEFITS:
• Work on-site allowance* < r>• Extensive HMO coverage for you and your dependents < r>• Non-Taxable Allowance on top of your basic salary < r>• Excellent Program Incentives based on performance < r>• Group Life Insurance - we got your back! < r>• 30 Service Incentive Leaves (15 days convertible to cash)
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Retail Account - Without BPO experience
Posted 12 days ago
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Job Description
br>Job Responsibilities:
• Respond to customer questions, concerns, and complaints promptly and professionally. < r>• Help customers with order placement, returns, and exchanges. < r>• Forward complex issues to the relevant departments when needed. < r>• Provide product recommendations tailored to customers' needs and preferences. < r>• Maintain accurate records of customer interactions, transactions, and feedback. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
Weekends off / Retail Account - Dayshift/Nightshift
Posted 12 days ago
Job Viewed
Job Description
Help customers with order placement, returns, and exchanges. br>Forward complex issues to the relevant departments when needed.
Provide product recommendations tailored to customers' needs and preferences.
Maintain accurate records of customer interactions, transactions, and feedback.
B2B Sales Executive - Retail (46262) - Paranaque City
Posted 13 days ago
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Job Description
br>Required Experience:
●Bachelor's degree holder < r>●Maintain good health and punctuality. < r>●Proficient in basic math skills (calculations, area, volume). < r>●At least 2 years of experience in B2B and B2C < r>●Must hold a valid driver's license. (Non-pro or professional only) < r>
PREFERENCE:
●Have work experience in the sales of home appliances and interior design products or any related products. < r>●Have work experience in a Japanese company. < r>●Have experience with Sales. < r>
Job Description;
●Introduce Company products to local retail stores' headquarters and merchandising teams, or procurement departments. < r>●Manage customer inquiries promptly and professionally. < r>●Issue purchase orders to suppliers accurately and efficiently. < r>●Oversee the import process, ensuring compliance and timely delivery. < r>●Coordinate delivery and installation logistics. < r>●Sometimes Delivery of sales products < r>
Training & Development:
●Receive personalized coaching and guidance directly from our Sales Manager and experienced team members. < r>●Opportunities for short-term training at our Tokyo headquarters based on your experience and performance.