Customer Service Agent (Fashion Retail Sales
Angeles, Pampanga
Guerilla Staffing Solutions
Posted today
Job Viewed
Job Description
**WE ARE LOOKING FOR A FRIENDLY, OUTGOING, INDEPENDENT, AND CONFIDENT AGENT WHO HAS A BACKGROUND IN RETAIL, WITH AT LEAST 3 to 5 YEARS OF EXPERIENCE AS A CSR AND WILLING TO WORK ON-SITE. (CLARK)**
**_PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA. _**
To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.
**JOB DUTIES**
- Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
- Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
- Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
- Provide customer service that meets or exceeds customer needs.
- Comprehend product information sheets and relay them to customers in simple terms.
**SKILLS & QUALIFICATIONS**
- **5 or more experience in Customer Service or a similar role.**:
- Experienced in **retail **specifically in **fashion brands.**:
- Basic **computer knowledge and typing skills.**:
- Must be **friendly, outgoing, and have a conversational tone of voice.**:
- Must have a **clear speaking voice** and be able to communicate well over the phone.
- Must be able to follow **set procedures including the ability to read scripts verbatim.**:
- Excellent time management and problem-solving skills.
- Ability to think creatively and use initiative to work independently.
- Extremely organized and has a strong ability to work on multiple tasks simultaneously.
- People focused, work well as part of a team with great collaboration.
- Willing to work **on-site**:
- **7am to 4pm**:
- **Willing to be trained**
**PERSONALITY TRAITS**:
- **Must be friendly, outgoing, and have a conversational tone of voice.**:
- **Confident**:
- **Independent**:
- **Can work well on their own or as a team**:
- **Easy going**:
- **Open-minded, matured thinking**:
- **Neutral**
**_The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans. _**
**_APPLY NOW!_**
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Company events
- Free parking
- On-site parking
- Paid training
Schedule:
- 8 hour shift
- Early shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have any experience in RETAIL?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 5 years (required)
**Language**:
- English (preferred)
**_PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA. _**
To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.
**JOB DUTIES**
- Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
- Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
- Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
- Provide customer service that meets or exceeds customer needs.
- Comprehend product information sheets and relay them to customers in simple terms.
**SKILLS & QUALIFICATIONS**
- **5 or more experience in Customer Service or a similar role.**:
- Experienced in **retail **specifically in **fashion brands.**:
- Basic **computer knowledge and typing skills.**:
- Must be **friendly, outgoing, and have a conversational tone of voice.**:
- Must have a **clear speaking voice** and be able to communicate well over the phone.
- Must be able to follow **set procedures including the ability to read scripts verbatim.**:
- Excellent time management and problem-solving skills.
- Ability to think creatively and use initiative to work independently.
- Extremely organized and has a strong ability to work on multiple tasks simultaneously.
- People focused, work well as part of a team with great collaboration.
- Willing to work **on-site**:
- **7am to 4pm**:
- **Willing to be trained**
**PERSONALITY TRAITS**:
- **Must be friendly, outgoing, and have a conversational tone of voice.**:
- **Confident**:
- **Independent**:
- **Can work well on their own or as a team**:
- **Easy going**:
- **Open-minded, matured thinking**:
- **Neutral**
**_The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans. _**
**_APPLY NOW!_**
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Company events
- Free parking
- On-site parking
- Paid training
Schedule:
- 8 hour shift
- Early shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have any experience in RETAIL?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 5 years (required)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative Online Retail Clark
Lubao, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Rep Clark Retail Account Join Us!
Mexico, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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