Associate Store Manager
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DUTIES & RESPONSIBILITIES:
STORE CLEARING
- Responsible for the daily opening and closing clearing of the store. Reports to the Store Operations Manager / Area Manager any irregularities observed in the clearing.
SALES AND CUSTOMER SERVICE
- Supervises selling operations of the boutique and sees to it that all customers are satisfied and well attended to.
- Monitor that all merchandise are properly displayed and stocked.
- Attends to customers when necessary.
- Attends all types of customer complaints and inquiries.
STOCK REPLENISHMENT / INVENTORY / MERCHANDISE DELIVERY / STOCK TRANSFER
- Ascertains that needed stocks are requisitioned on time and thoroughly.
- Closely monitors daily movement of the stocks and replenishment.
- Ensures proper control on inventory, stockroom, display area.
- Maintains daily counter counting / checking of stocks before and after store hours.
- Receives and checks all incoming deliveries.
- Checks and monitors merchandise transfer.
MERCHANDISE DISPLAY
- Ascertains that the general look of the store is within the standard of RKJ.
- Coordinates with the Visual Merchandising Department for further assistance needed in the proper and effective display of merchandise.
- Ascertains that merchandise are displayed and changed every week according to the standards of RKJ way of displaying the merchandise.
PERSONNEL
Plans and prepares staff working schedules and day-offs. Coordinates with the Personnel Officer on the needed manpower / staff uniform. Ensures discipline among sales staff as to:
Wearing of proper prescribed uniform
- Proper grooming
- Courtesy and respect
- General behavior in the store
- Adherence to store policies and procedures
- Customer service
HOUSEKEEPING
- Ensures that merchandise display is in order and makes every effort to improve display for purposes of better customer servicing / better sales turn-over / better merchandise control.
THEFT AND LOSS SECURITY
- Trains staff to be alert on shoplifters. Ensures strict procedures on merchandise releases from stockroom. Implements strict procedures on merchandise security and fixtures.
OTHERS
- Monitors and controls proper usage of store supplies
- Monitors and checks supplies requisitions
- Recommends to Area Manager and management areas that need further improvement in the boutique operations
- Performs other jobs from time to time as deemed necessary
Cashier - SM Bicutan
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Infinity Strategic Management Solutions Inc is currently looking for CASHIER.
QUALIFICATIONS:
At least high school Graduate
At least 6 months of retail and customer service experience
Ability to assist customers
Ability to multitask in a fast-paced environment
With good attendance record
Can start ASAP
For walk-in applicants:
We are open from Monday to Friday, 8:00 AM to 5:00 PM.
Our office is located at:
Unit 1709, East Tower, Tektite Towers, Exchange Road, Ortigas, Pasig City.
Please bring an updated resume and a valid ID. Thank you.
Job Types: Full-time, Permanent
Benefits:
- Opportunities for promotion
- Paid training
Work Location: In person
Love, Bonito Retail Supervisor
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You should have / be:
- A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience
- Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
- A strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either
- A leader with a proven record of training, coaching, and developing a team of co-workers
- A performance-driven professional that drives sales and achieves results for the business through training initiatives
- Demonstrable experience in a supervisory capacity in retail or customer service sectors
- A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team
- An insightful problem solver who proactively innovates to improve systems and operations
Main Responsibilities
- Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations
- Oversee daily and weekly deliverables such as the store checklist and inventory checklists
- Work with store manager to lead store sales performance and customer service excellence
- Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
- Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
- Implement measures to avoid stock damages, theft, and wastage
- Train new staff members and scheduling shifts
- Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
- Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
- Cashiering duties using the POS system to process payments and close accounts for the closing shift
- Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
- Promote first class service excellence & customer experience at all times
- Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs
Requirements
- Minimum 2 year's experience in a retail leadership role, or equivalent
- Completion of college education and a good working knowledge of MS Office will be a plus
- Ability to work various shifts and able to work 5 days a week (including weekends and public holidays).
Benefits
- Attractive monthly commissions
- Full corporate insurance
- Employee-led recognition platform via Praisepal
- Fully stocked pantry
store supervisor for glorietta
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Flying Tiger Copenhagen brand is looking for Store Supervisors.
About us:
Flying Tiger Copenhagen is a Danish variety store known for its fun, affordable, and creative products from home decor to stationery and toys. With over 900 stores worldwide, we focus on delivering a unique shopping experience filled with surprises and Scandinavian design at great value.
Duties and Responsibilities:
- Manages the overall operations of the branch; leads in supervising the store operations including the cashiers, sales consultants, and other employees assigned in the store. (e.g utility & security guards)
- Ensure promotions are accurate and in tune with the company's standards, maintain outstanding store condition and visual merchandising standards.
- Prepares daily, weekly, and monthly sales reports.
- Recruit, coach, counsel, discipline, and train employees
- Evaluate self-on-the-job performance, as well as other staff.
- Maintain inventory and ensure items are in stock.
- Maintain health and safety measures and store's cleanliness; complete store administration and ensure compliance with policies and procedures.
- Help, drive, motivate, and encourage retail sales staff to achieve sales targets.
- Handle customer complaints, issues, and questions; ensure high levels of customer satisfaction through excellent service.
- Report on buying trends, customer needs, profits, etc; propose innovative ideas to increase market share.
- Conduct personnel performance appraisals to assess training needs and builds career path.
- Deal with all issues that arise from staff or customers (complaints, grievances, etc)
Job Specifications:
- Graduate of 4-year business course
- With at least one (1) year of experience in the same/related field
- With excellent selling and customer service and management skills
- With strong leadership, organizational skills and business orientation
- With extensive experience in retail/fast food operation
- Must be willing to work on holidays and weekends.
- Must be proficient in both oral and written communication.
By submitting your resume through Indeed, you agree that SSI may process your personal data as a result of employment application in accordance with the Data Privacy Act of 2012 and our Personal Data Privacy Policy.
Job Type: Full-time
Benefits:
- Employee discount
- Opportunities for promotion
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Work Location: In person
Retail Sales Consultant
Posted today
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QUALIFICATIONS:
- Bachelor's degree in Marketing Management or any related field.
- 2 to 3 years of experience in sales, preferably in a client-facing role.
- Strong sales expertise and ability to collaborate effectively within a team.
- Strong written and verbal communication skills in English.
JOB DESCRIPTION:
- Drive revenue growth by exceeding sales targets, improving client retention and conversions, and ensuring timely collections through data-driven strategies.
- Expand business by targeting high-potential leads and new markets, using current market and competitor insights to guide efforts.
- Enhance client satisfaction through timely proposals, effective issue resolution, and continuous service improvement based on feedback.
- Ensure operational efficiency by strictly following processes, achieving SAP milestones, maintaining accurate records, and collaborating on improvements.
- Strengthen team capability by mentoring peers, sharing best practices, and engaging in training and onboarding initiatives.
- Promote a collaborative and positive work culture by supporting communication, team engagement, and retention initiatives.
COMPANY BENEFITS:
- Basic Salary of up to 30k
- Entitlement to commission
- Transportation Allowance
- Guaranteed 14th month and 15th month pay
- 24 Leave Credits, with cash conversion
- Year-end vacation (14 calendar days)
- HMO & Life insurance
OTHER DETAILS:
- Schedule: compressed work week | rotational 2 days off
- Location: Makati
Retail Store Manager
Posted today
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The Retail Store Manager oversees the daily operations of the store, ensuring it meets sales targets, delivers exceptional customer service, and maintains operational excellence. This role is responsible for driving business growth, managing staff performance, optimizing inventory, and upholding the company's brand standards.
Primary Responsibilities
- Sales & Revenue Management
• Develop and implement sales strategies to achieve and exceed monthly, quarterly, and annual revenue targets.
• Monitor daily sales performance, analyze trends, and adjust tactics to optimize results.
• Lead upselling, cross-selling, and promotional initiatives to increase average transaction value.
- Team Leadership & Development
• Recruit, train, and coach store staff to ensure high performance and customer engagement.
• Set individual and team goals aligned with store objectives.
• Conduct regular performance reviews and provide constructive feedback.
- Customer Experience Management
• Ensure a welcoming, customer-focused environment that reflects the brand's values.
• Resolve escalated customer complaints promptly and professionally.
• Oversee execution of customer loyalty programs and in-store events.
- Inventory & Merchandising Control
• Oversee inventory management to minimize stockouts, overstock, and shrinkage.
• Ensure visual merchandising standards are met and promotional displays are executed on time.
- Operational Excellence & Compliance
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Maintain accurate store records, reports, and documentation.
• Audit cash handling, banking, and operational processes regularly.
Category Merchandising Supervisor
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Job Summary:
The Merchandising Supervisor is responsible for developing and executing the overall merchandising strategy assigned categories such as cosmetics, and beauty. This role oversees category performance, buying and sourcing, stock planning, supplier management, and in-store merchandising execution. The ideal candidate has strong commercial acumen, deep product knowledge, and a proven ability to lead cross-functional teams and achieve sales and margin targets.
Key Responsibilities:
- Develop and implement merchandising strategies and assortment plans across multiple product categories.
- Analyze market trends, sales data, and customer preferences to guide category and product decisions.
- Manage end-to-end buying activities: product selection, negotiation, pricing, and vendor partnerships.
- Coordinate with visual merchandising teams on display guidelines and promotional campaigns.
- Monitor inventory levels and stock performance to avoid overstock or stockouts.
- Allocate merchandise to stores based on sales performance, seasonality, and forecasted demand.
- Collaborate with marketing and operations for product launches, promotions, and events.
- Prepare and present category performance reports with actionable insights.
- Drive margin improvement and cost efficiency through effective sourcing and vendor management.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Retail Management, or any related field.
- Minimum 3-4 years of experience in merchandising, buying, or retail category management.
- Experience managing beauty, or cosmetics category.
- Strong leadership skills with experience managing people, projects, and timelines.
- Excellent negotiation, analytical, and inventory planning skills.
- Proficient in MS Excel, sales reporting tools, and inventory management systems.
Job Types: Full-time, Permanent
Pay: Php45, Php70,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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Retail Store Officer
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Position: Associate Level Role
Location:
4F IT Zone, Ayala Malls Manila Bay, Diosdado Macapagal Blvd., cor. Aseana Ave., Paranaque City
Education:
College graduate (preferably in Sales and Marketing, Business Management, or related fields).
Work Experience:
Minimum of 1 year experience in a sales-related frontliner role (e.g., QSR crew, customer service agent).
Fresh graduates with strong interpersonal skills are welcome to apply
.
Key Requirements:
- Sales Experience:
Preferred but not required. Experience in customer-facing roles is a plus. - Work Location:
Must be able to work onsite in Paranaque. - Availability:
Must be able to start as soon as possible.
Duties & Responsibilities:
- Drives Profitability:
Achieves targets through comprehensive digital solutions for customers. Delivers products and services as per commercial agreements with affiliated companies (e.g., PLDT, Cignal). Increases revenue by upgrading plans/packages, promoting Value-Added Services, and endorsing referrals through effective customer needs assessment. Conducts proactive retention calls via Cosmo. - Delivers Customer Experience:
Ensures first contact resolution and meets quality and customer service metrics by identifying and assessing customers' needs to achieve satisfaction. Builds sustainable relationships of trust through open and interactive communication. Handles requests and complaints, providing appropriate solutions and alternatives for first contact resolution. Consistently executes the Customer Journey within prescribed standards. Proactively solicits customer feedback regarding service quality. Maintains existing customer relationships and advocates VIP handling. - Customer Relationship Management:
Builds long-term relationships with customers. Responds to and handles inquiries, requests, and complaints from assigned accounts. Acquires new customers from existing ones through cross-selling and upselling. - Operations Management:
Adheres to the following processes/guidelines to effectively perform the job: Daily routine for CSOs (dependent on the type of store format assigned). Sales, aftersales, cashiering, and inventory business processes. Ensures compliance in monitoring and resolving post-review findings, individual inventory variance, and pending transactions in individual worklists. Manages inventory operations (as needed for LCSO assigned as IO reliever). Ensures service fulfillment delivery as per commercial agreements with affiliated companies (e.g., PLDT, Cignal). Handles infinity sales and aftersales transactions. Assists customers virtually via MS Bookings and Virtual Frontline Appointment. Supports other customer interfacing groups as needed (e.g., social media, hotline).
Channel and Retail Manager
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About the role
This is a full-time opportunity to join Krispy Kreme Philippines as a Channel and Retail Manager (Key accounts) based in Makati & Pasig City Metro Manila. In this strategic role, you will be responsible for managing key accounts and driving sales growth for the Krispy Kreme brand across various retail channels.
What you'll be doing
- Developing and implementing effective sales strategies to grow Krispy Kreme's presence in key retail channels
- Building and maintaining strong relationships with key account partners to ensure successful collaboration and mutual growth
- Monitoring and analysing sales performance, identifying trends and opportunities, and implementing measures to optimise results
- Coordinating with cross-functional teams to ensure seamless execution of sales initiatives and effective customer service
- Identifying and pursuing new business development opportunities to expand Krispy Kreme's reach
- Providing regular reports and recommendations to senior management on sales performance and strategic initiatives
What we're looking for
- Proven track record of success in account and relationship management, preferably in the retail or consumer goods industry
- Strong commercial acumen and ability to develop and execute effective sales strategies
- Excellent interpersonal and negotiation skills, with the ability to build and maintain productive relationships with key stakeholders
- Analytical and problem-solving skills, with the ability to use data to drive informed decision-making
- Proactive and results-oriented, with a demonstrated ability to work independently and as part of a team
- Familiarity with the Krispy Kreme brand and the local retail landscape would be an advantage
What we offer
At Krispy Kreme Philippines, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary and performance-based bonuses, we offer a range of benefits, including:
- Comprehensive medical and insurance coverage
- Opportunities for career development and training
- Flexible work arrangements to support work-life balance
- Employee discounts on our delicious products
- A vibrant and collaborative work environment
About us
Max's Group, Inc.' is a leading food and beverage company in the Philippines, with a portfolio of iconic brands including Krispy Kreme, Max's Restaurant, and Yellow Cab Pizza. We are dedicated to providing our customers with high-quality products and exceptional service, and we are committed to the growth and development of our employees. If you're passionate about sales, customer relationships, and driving growth, we'd love to hear from you. Apply now
Job Type: Full-time
Pay: Php38, Php50,000.00 per month
Benefits:
- Company car
- Company events
- Employee discount
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Work from home
Work Location: In person
Retail Planning Analyst
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Retail Planning & Merchandising Analyst
Location: Makati City
Employment Type: Full-time | On-site
About the Role
We are looking for a detail-oriented Retail Planning & Merchandising Analyst to support the merchandising team in driving accurate data management, smooth order processing, and effective retail planning. This role ensures that products move efficiently through our supply chain, from order entry to delivery, while providing insights and support to merchandising leaders.
Key Responsibilities
- Manage order entry and updates in internal systems (Elastic / Alpargatas).
- Track and monitor order book status, logistics reports, and delivery schedules.
- Prepare and maintain regular order and sales reports (bi-monthly, monthly).
- Reconcile invoices and resolve discrepancies or delays.
- Align operational plans with department heads to meet business targets.
- Coordinate closely with internal teams (Merchandising, Logistics, Warehouse, Finance).
- Support merchandising tasks such as:
- Master file and release schedule updates
- Collection sample tracking
- Product copy and merchandising templates
- Monitoring of MIFs, RFPs, and PMF reviews
- Handle ad-hoc administrative tasks and track team resource availability.
Qualifications
- Bachelor's degree in Business, Marketing, Retail Management, or related field.
- 2–4 years of experience in retail planning, merchandising support, or product operations.
- Strong analytical and problem-solving skills with high attention to detail.
- Proficient in MS Excel and comfortable with retail/merchandising systems.
- Excellent communication skills for coordinating with cross-functional teams.
Why Join Us
- Be part of a dynamic retail merchandising team supporting global brands.
- Gain exposure to both planning and operational aspects of retail merchandising.
- Opportunity to build a career in retail strategy, product management, and merchandising operations.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Health insurance
- Life insurance
- On-site parking
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How much is your asking salary range?
- Do you have any experience with the listed types of reporting? (Croquis, Monthly Product Copy, RFPs, PMF Reviews)
Experience:
- Elastic / Alpargatas: 1 year (Preferred)
- Sales Operation: 2 years (Required)
- Merchandising: 2 years (Required)
- Advanced Excel: 2 years (Required)
- In-voice / Shipment Audit: 1 year (Preferred)
Work Location: In person