608 Retail Training jobs in the Philippines

The Retail Training Specialist will design, facilitate, and evaluate global and localized training programs aligned with business goals, while also driving hands-on learning through immersions, mystery shopper programs, store visits, and coaching.

Key responsibilities include:

Designing and facilitating onboarding, customer service, sales, and product trainings

Managing immersion programs and on-site learning

Overseeing the mystery shopper program and integrating insights into performance

Monitoring training effectiveness and providing actionable feedback

If you're passionate about building capabilities, driving customer experience, and shaping organizational growth, this role is for you. Send me your CV to

Knowledge (what people know):

• Bachelor's degree in Business Administration, Human Resources, Marketing, or a related field
• Principles of adult learning and effective learning methodologies
• Familiarity with coffee products, accessories, and machines (an advantage)

Experience (what people have done):

• Minimum of 3 years working experience =training, learning and development, or a related field
• Sales Training, Retail Training, Customer Service Training experience is a must
• Experience in designing and facilitating core training programs in a corporate or customer-centric environment

Competencies (what people can do):

• Effective Presentation & Communication
• Coaching Skills
• Attention to Detail
• Planning and Organizing
• Results-Driven

Job Summary:

Tecno Mobile is seeking a dynamic and experienced Trainer Supervisor to lead the development and execution of training programs across our sales channels. The role requires strong communication, organizational, and leadership skills to ensure that promoters, sales coordinators, dealers, and distributors are well-equipped to represent the brand and achieve sales goals.

Key Responsibilities:

Training & Development

• Develop, localize, and update training materials tailored for sales teams, promoters, dealers, and distributors.
• Organize and implement comprehensive training programs, including product knowledge, soft skills, and sales techniques.
• Facilitate training sessions for promoters, Area Sales Coordinators (ASCs), Regional Sales Managers, and external partners.
• Ensure training readiness during new product launches, price drops, marketing campaigns, and seasonal promotions.
• Support promoter performance through regular coaching, feedback, and upskilling activities.

Operations & Coordination

• Plan training schedules, manage training budgets, and oversee logistics (venue, materials, travel, etc.).
• Coordinate closely with Area Sales Coordinators to ensure timely and effective training rollout.
• Develop and implement compliance procedures, including audit activities for promoters, ASCs, and merchandisers.

Content Creation & Social Media

• Regularly update social media content related to training highlights, top-performing promoters, engagement activities, and sales initiatives.
• Act as a speaker or host during brand events such as mall activations, product launches, and internal recognition programs.

Product & Market Intelligence

• Stay up-to-date with all TECNO Mobile products and translate key selling points (KSP), FABE (Features, Advantages, Benefits, Evidence), and sales steps into effective training modules.
• Monitor market competition and provide weekly competitor analysis through WAPP reports.

Sales Performance Monitoring

• Track promoter performance, analyze sales data, and contribute strategic insights to improve effectiveness.
• Collaborate with sales leadership to develop and implement monthly commission plans.
• Ensure promoters are aligned with company guidelines, objectives, and customer service standards.

Qualifications:

• Proven experience in training, sales supervision, or field operations in the mobile or consumer electronics industry.
• Experience in content creation, including training manuals and digital materials.
• Familiarity with smartphone technology, retail channel operations, and market dynamics.
• Organized and detail-oriented, with strong data analysis and reporting skills.
• Proficiency in MS Office (Excel, PowerPoint), social media management, and mobile navigation tools.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

• Paid training

Work Location: In person

The Retail Training Officer is responsible for the training and education of Beauty Consultants, Beauty Therapists, Sales Associates, Counter Managers and Spa Managers under our Beauty Division. They are responsible for designing and executing training programs on product knowledge, core skills development and event protocols in accordance with the brand/s standards. They are accountable for training and motivation to ensure immediate and increased sales of their assigned brand/s.

Since this role will be working directly with our beloved beauty brands. We are looking for someone who preferably has a passion for make-up, skincare, and all things beauty.

Minimum Education:

• College degree preferably in Behavioral Science, Psychology or any Business Administration or Business Management course

Skills & Knowledge:

• Strong people and communication skills
• Team management
• Planning and organization skills
• Customer service skills.
• Training Needs Analysis
• Curriculum Development
• Presentation and Communication Styles
• Training Program Design

Minimum Work Experience:

• At least 2 years management experience or 2-4 years of relevant supervisory experience in training preferably in retail

• Deliver in-store coching session on product knowledge, customer service (GREET), and selling techniques.
• Track improvements in sales KPIs: ATV, ATU, conversation, and mystery shopper scores.
• Submit monthly dashboards and success stories per store rotation.
• Partner with Store heads and Area manager to address store team capability and gaps.
• Rotate accorss assigned stores monthly.
• Contribute to talent development by identifying high-potential store team members.
• Participate in regular syncs with the training team to share learnings.

The
Retail Training Officer
is responsible for the training and education of Beauty Consultants, Beauty Therapists, Sales Associates, Counter Managers and Spa Managers under our Beauty Division. They are responsible for designing and executing training programs on product knowledge, core skills development and event protocols in accordance with the brand/s standards. They are accountable for training and motivation to ensure immediate and increased sales of their assigned brand/s.

Since this role will be working directly with our beloved beauty brands. We are looking for someone who preferably has a passion for make-up, skincare, and all things beauty.

Minimum Education:

• College degree preferably in Behavioral Science, Psychology or any Business Administration or Business Management course

Skills & Knowledge:

• Strong people and communication skills
• Team management
• Planning and organization skills
• Customer service skills.
• Training Needs Analysis
• Curriculum Development
• Presentation and Communication Styles
• Training Program Design

Minimum Work Experience:

• At least 2 years management experience or 2-4 years of relevant supervisory experience in training preferably in retail

• Deliver in-store coaching sessions on product knowledge, customer service and selling techniques.
• Conduct staff learning huddles, quizzes, and observation-based coaching.
• Track improvement in sales KPIs: ATV, ATU, conversion, and mystery shopper scores.
• Submit monthly dashboards and success stories per store rotation.
• Partner with Store Heads and Area Managers to address store team capability gaps.
• Rotate across assigned stores monthly
• Contribute to talent development by identifying high-potential store team

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Paid training

Work Location: In person

Job Summary:

Tecno Mobile is seeking a dynamic and experienced Training Manager to lead the development and execution of training programs across our sales channels. The role requires strong communication, organizational, and leadership skills to ensure that promoters, sales coordinators, dealers, and distributors are well-equipped to represent the brand and achieve sales goals.

Key Responsibilities:

Training & Development

• Develop, localize, and update training materials tailored for sales teams, promoters, dealers, and distributors.
• Organize and implement comprehensive training programs, including product knowledge, soft skills, and sales techniques.
• Facilitate training sessions for promoters, Area Sales Coordinators (ASCs), Regional Sales Managers, and external partners.
• Ensure training readiness during new product launches, price drops, marketing campaigns, and seasonal promotions.
• Support promoter performance through regular coaching, feedback, and upskilling activities.

Operations & Coordination

• Plan training schedules, manage training budgets, and oversee logistics (venue, materials, travel, etc.).
• Coordinate closely with Area Sales Coordinators to ensure timely and effective training rollout.
• Develop and implement compliance procedures, including audit activities for promoters, ASCs, and merchandisers.

Content Creation & Social Media

• Regularly update social media content related to training highlights, top-performing promoters, engagement activities, and sales initiatives.
• Act as a speaker or host during brand events such as mall activations, product launches, and internal recognition programs.

Product & Market Intelligence

• Stay up-to-date with all TECNO Mobile products and translate key selling points (KSP), FABE (Features, Advantages, Benefits, Evidence), and sales steps into effective training modules.
• Monitor market competition and provide weekly competitor analysis through WAPP reports.

Sales Performance Monitoring

• Track promoter performance, analyze sales data, and contribute strategic insights to improve effectiveness.
• Collaborate with sales leadership to develop and implement monthly commission plans.
• Ensure promoters are aligned with company guidelines, objectives, and customer service standards.

Qualifications:

• Proven experience in training, sales supervision, or field operations in the mobile or consumer electronics industry.
• Experience in content creation, including training manuals and digital materials.
• Familiarity with smartphone technology, retail channel operations, and market dynamics.
• Organized and detail-oriented, with strong data analysis and reporting skills.
• Proficiency in MS Office (Excel, PowerPoint), social media management, and mobile navigation tools.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred.

Job Type: Full-time

Pay: From Php35,000.00 per month

Benefits:

• Paid training

Work Location: In person

Job Overview:

We are looking for a Retail Training Supervisor to manage and conduct training for our sales teams, promoters, and retail partners in the Bicol Region. You will help improve product knowledge, selling skills, and ensure that all field teams are ready for product launches, promotions, and daily operations.

Key Responsibilities:

• Create and deliver training materials for promoters and sales teams
• Conduct product and soft skills training
• Plan and organize training activities in the region
• Monitor compliance and performance of promoters and merchandisers
• Support product launches, marketing events, and store activities
• Post updates and team highlights on social media
• Provide weekly competitor updates and sales reports
• Help with monthly commission planning and sales tracking

Qualifications:

• College graduate, preferably in Marketing, Business, or related field
• At least 2 years of experience in training, retail, or sales supervision
• Strong communication and presentation skills
• Knowledge in smartphones or electronics is a plus
• Willing to travel around the Bicol Region

Apply now and be part of a growing and exciting team

Job Types: Full-time, Permanent

Pay: Up to Php35,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

The Retail Training Officer/Education Officer is responsible for the training and education of Beauty Consultants, Beauty Therapists, Sales Associates, Counter Managers and Spa Managers under our Beauty Division. They are responsible for designing and executing training programs on product knowledge, core skills development and event protocols in accordance with the brand/s standards. They are accountable for training and motivation to ensure immediate and increased sales of their assigned brand/s.

Since this role will be working directly with our beloved beauty brands. We are looking for someone who preferably has a passion for make-up, skincare, and all things beauty.

Minimum Education:

• College degree preferably in Behavioral Science, Psychology or any Business Administration or Business Management course

Skills & Knowledge:

• Strong people and communication skills
• Team management
• Planning and organization skills
• Customer service skills.
• Training Needs Analysis
• Curriculum Development
• Presentation and Communication Styles
• Training Program Design

Minimum Work Experience:

• At least 2 years management experience or 2-4 years of relevant supervisory experience in training preferably in retail