7,829 Retail Store jobs in the Philippines

The Store Supervisor shall assist the Store Manager in all his functions and shall assume full responsibility of the branch is his absence. He shall also be responsible for the availability and display of merchandise.

Specific Duties and Responsibilities

• Management of Store Operations
• Merchandise and Display
• Sales and Customer Service
• Security
• Housekeeping

Job Type: Full-time

Experience:

• Store Management: 2 years (Preferred)

Work Location: In person

· Duties and Responsibilities

· Managing, training, and providing overall guidance to the sales team of an assigned territory.

· Setting reasonable sales targets to be achieved by the sales team.

· Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.

· Collecting customer feedback and providing updates to senior management.

· Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.

· Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.

· Developing and sustaining long-term relationships with customers.

· Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.

· Directly Accountable to the Area Sales Manager and Chief Executive Officer for all Store Related Matters in the Store Outlet

· Implements all Company Policies and Procedures and ensures that all Store Personnel are informed and understands all Company initiatives.

· Manages operation through regular planning; leading through instruction and guidance; organizing by aligning objectives and ensuring control and consistently upheld.

· Handles Customer Complaints and makes the necessary action to correct/explain to the guest of what had happened and informs the Head Office/Warehouse for corrective action.

· Implements Cash Control and other Accounting Related Activities including deposit of daily sales of the Store Outlet, Petty Cash, Tip Monitoring and Disbursement, and other Store Outlet Money Matters.

· Assesses and approves Work Schedule submitted by the Assistant Store Manager based on Manpower Compliment

· The Store Manager/OIC will be the one to conduct the Month End Inventory of the Store on a monthly basis.

· Checks the inventory of Store Outlet Stocks and other supplies and approves recommendations of the Assistant Store Manager based on Store Inventory.

· Monitors Store Outlet performance and seeks innovative ways in improving Store Outlet productivity and hitting Sales Targets imposed by the Operations Manager.

· Ensures that all day-to-day transactions are properly recorded in the Store's Manager's Logbook and coordinated with the Head Office for proper information and action

· Monitors Store Budget and other Store Related Expenses

· Maintain close liaison to Mall and Government Agencies related to Store Operations

· Identifies current/possible problems encountered by the Store Outlet to the Head Office for immediate action

· Reports to the Area Sales Manager and to the Human Resource Department any matter adversely affecting the morale and welfare of Store Personnel

· Checks if the newly hired Store Personnel were properly trained/oriented by the Assistant Store Manager and Supervisor in their respective stations in the Store Outlet

· Reviews Store Personnel Performance and makes recommendations to concerned employees and ASM / HRD for corrective action.

· Conducts investigation on Store Violation and facilitate in the processing of Incident Report to concerned Store Personnel and coordinates with Human Resource Department for proper implementation of Company Rules and Regulation.

· Monitors infractions committed by the Store Personnel for proper corrective action and coordination to the HRD.

· Presides in regular meetings done in the Store Outlet and assist any Head Office Personnel in any initiatives being rolled out in the Store.

· Ensure that 201 Files of Store Personnel is complete, intact and updated

· Adhere to the rules and regulation of the company

· Other duties assigned from time to time by the ASM / Chief Executive Officer and/or other Authorized Officers coming from the Head Office.

· Delivering excellent service to ensure high levels of customer satisfaction.

· Motivating the sales team to meet sales objectives by training and mentoring staff.

· Creating business strategies to attract new customers, expand store traffic, and enhance profitability.

· Hiring, training, and overseeing new staff.

· Responding to customer complaints and concerns in a professional manner.

· Ensuring store compliance with health and safety regulations.

· Developing and arranging promotional material and in-store displays.

· Preparing detailed reports on buying trends, customer requirements, and profits.

· Undertaking store administration duties such as managing store budgets and updating financial records.

· Monitoring inventory levels and ordering new items.

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

• Flextime
• Paid training

Work Location: In person

Key Responsibilities:

Responsible for executing, administering, organizing, and directing selling activities and personnel for the attainment of goals.

• Execute strategies to meet/ exceed sales target
• Observe implementation of measures and approaches to control OPEX
• Ensures execution of measures to reduce merchandise losses and improve profitability
• Monitor merchandise movement.
• Ensure availability of items at all times such as, "Basic never out items"
• Ensures execution and efficiency of appropriate training for staff that will improve performance and increase productivity.
• Ensures that the established measures to reduce operational problems are put in effect

The Retail Store Manager oversees the daily operations of the store, ensuring it meets sales targets, delivers exceptional customer service, and maintains operational excellence. This role is responsible for driving business growth, managing staff performance, optimizing inventory, and upholding the company's brand standards.

Primary Responsibilities

1. Sales & Revenue Management

• Develop and implement sales strategies to achieve and exceed monthly, quarterly, and annual revenue targets.

• Monitor daily sales performance, analyze trends, and adjust tactics to optimize results.

• Lead upselling, cross-selling, and promotional initiatives to increase average transaction value.

1. Team Leadership & Development

• Recruit, train, and coach store staff to ensure high performance and customer engagement.

• Set individual and team goals aligned with store objectives.

• Conduct regular performance reviews and provide constructive feedback.

1. Customer Experience Management

• Ensure a welcoming, customer-focused environment that reflects the brand's values.

• Resolve escalated customer complaints promptly and professionally.

• Oversee execution of customer loyalty programs and in-store events.

1. Inventory & Merchandising Control

• Oversee inventory management to minimize stockouts, overstock, and shrinkage.

• Ensure visual merchandising standards are met and promotional displays are executed on time.

1. Operational Excellence & Compliance

• Ensure compliance with company policies, procedures, and health & safety regulations.

• Maintain accurate store records, reports, and documentation.

• Audit cash handling, banking, and operational processes regularly.

WITH SALES EXPERIENCE, CAN WORK ONSITE IN OLONGAPO CITY, AND CAN START ASAP

EDUCATION

• College graduate (preferably in Sales and Marketing, Business Management, or related fields).

WORK EXPERIENCE

• Minimum of 1 year experience in a sales-related frontliner role (e.g., QSR crew, customer service agent).

DUTIES & RESPONSIBILITIES

Drives Profitability

• Achieves targets through comprehensive digital solutions for customers.
• Delivers products and services as per commercial agreements with affiliated companies (e.g., PLDT, Cignal).
• Increases revenue by upgrading plans/packages, promoting Value-Added Services, and endorsing referrals through effective customer needs assessment.
• Conducts proactive retention calls via Cosmo.

Delivers Customer Experience

• Ensures first contact resolution and meets quality and customer service metrics by:
• Identifying and assessing customers' needs to achieve satisfaction.
• Building sustainable relationships of trust through open and interactive communication.
• Handling requests and complaints, providing appropriate solutions and alternatives for first contact resolution.
• Consistently executing the Customer Journey within prescribed standards.
• Proactively soliciting customer feedback regarding service quality.
• Maintaining existing customer relationships and advocating VIP handling.

Customer Relationship Management

• Builds long-term relationships with customers.
• Responds to and handles inquiries, requests, and complaints from assigned accounts.
• Acquires new customers from existing ones through cross-selling and upselling.

Operations Management

• Adheres to the following processes/guidelines to effectively perform the job:
• Daily routine for CSOs (dependent on the type of store format assigned).
• Sales, aftersales, cashiering, and inventory business processes.
• Ensures compliance in monitoring and resolving:
• Post-review findings.
• Individual inventory variance.
• Pending transactions in individual worklists.
• Manages inventory operations (as needed for LCSO assigned as IO reliever).
• Ensures service fulfillment delivery as per commercial agreements with affiliated companies (e.g., PLDT, Cignal).
• Handles infinity sales and aftersales transactions.
• Assists customers virtually via MS Bookings and Virtual Frontline Appointment.
• Supports other customer interfacing groups as needed (e.g., social media, hotline).

LOCATION

Olongapo City

DUTIES AND RESPONSIBILITIES:

• Operations Management: Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs.
• Customer Focus: Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image.
• Team Leadership: Train, supervise, and motivate staff.
• Financial Management: Manage budgets, track sales, and maximize profitability.
• Inventory Control: Maintain optimal stock levels to avoid stockouts.
• Reporting & Analysis: Prepare and submit reports (sales, cash, inventory, etc.) to head office.
• Store Maintenance: Ensure store cleanliness, security, and overall presentation.
• Liason with Head office: Communiate effectively with head office and manage store assets.

MINIMUM QUALIFICATIONS:

• College graduate or College Level
• Experience in Sales and Store operations
• Experience in Supervisory or Leadership role
• Customer Service oriented
• Problem-Solving skills
• Computer Literate
• Strong verbal and written communication skills
• Effective time management
• Willing to learn and to be trained

Job Types: Full-time, Permanent

Pay: From Php18,500.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Pay raise

Experience:

• Retail management: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person

The Retail Store Manager is responsible for overseeing the day-to-day operations of a Brand Retail store, ensuring the achievement of sales targets, operational efficiency, and the delivery of an exceptional customer experience. This role requires strong leadership skills to effectively manage and motivate a team of Retail Sales Experts, uphold high standards of store performance, and drive brand loyalty in alignment with AAI's objectives.

The Retail Store Manager also ensures full compliance with operational, regulatory, and company standards, while managing inventory accuracy and financial transactions. Additionally, the Store Manager plays a critical role in executing partner programs, enhancing customer engagement, and providing business insights to optimize store performance.

The Pet Depot is looking for a hands-on, resourceful, and driven Retail Store Manager to oversee day-to-day operations of our store. This is not just a desk job — you'll be right at the heart of the action, making sure our customers (and their pets) get the best value and experience.

Your Role Will Include:

• Retail Management: Lead store activities, ensure smooth daily operations, and keep our service top-notch.
• Retail Operations & Restocking: Monitor inventory, coordinate restocking, and maintain well-organized shelves.
• Cashiering: Handle sales transactions with accuracy and a friendly attitude.
• Reporting: Prepare daily/weekly sales, stock, and expense reports for management.

We're Looking for Someone Who Is:

• An excellent communicator – with customers, team members, and suppliers.
• Computer-literate – comfortable using POS systems, spreadsheets, and basic reporting tools.
• Cost-conscious – knows how to manage resources wisely without sacrificing quality.
• Practical & sensible – strong common sense and problem-solving skills.
• Hands-on – willing to pitch in on all tasks, from management to floor work.

Why Join Us?

• Be part of a growing, customer-focused retail brand.
• Opportunity to learn all aspects of store operations.
• A dynamic work environment where no two days are the same.

Location: 15 Katipunan Avenue, White Plains, Quezon City, NCR, Philippines, 1110

Work Schedule: Negotiable

Employment Type: Full-time

Interested? Send your resume and a short introduction to

Job Types: Full-time, Permanent

Pay: From Php25,500.00 per month

Benefits:

• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Retail management: 4 years (Required)

Work Location: In person

Chic Centre Corporation - the Market Leader in the NAIL CARE CATEGORY in the Philippines, was established on October 1, 1977 Inc. as a Manufacturer and Marketer of Cosmetic Products.

With almost 70% market share in the local nail care industry, Chic Centre Corporation is currently the leading manufacturer of nail care products in the Philippine market, offering products and solutions as well as an extensive palette of shades for various moods and occasions.

We are looking for a Retail Store Specialist, details are as follow:

Job Responsibilities

• Handles the day-to-day operations of the Bobbie Shop store, ensuring a clean, organized, and welcoming environment.
• Prepares and maintains accurate weekly and monthly reports on sales, inventory, deliveries, and customer records
• Manages inventory by maintaining records of stock quantities and ordering replacement items as needed
• Provides knowledgeable, professional, and enthusiastic customer service, both in-store and over the phone.
• Manages merchandise displays and ensures product placement aligns with brand standards.
• Processes sales transactions accurately and efficiently using the POS system.
• Builds and maintains strong relationship with the customer and partners.
• Assists in identifying new business opportunities and potential markets for growth.
• Supports the development and execution of strategic sales plans to achieve business objective.
• Assists in analyzing market trends and competitor activities to identify growth opportunities.

Work Experience and Skills Requirements

• Possesses effective written and verbal communications skills
• Must work well independently or as a member of a team
• Must be professional, highly organized, and motivated,
• Proficient in MS application ( Word, Excel, PowerPoint)
• Can work and deliver excellent results under time pressure

Educational Requirements

• Bachelor's degree in Marketing or any allied courses
• Must have at least 1 year related experience in the same capacity

Job Types: Full-time, Permanent

Pay: From Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Work Location: In person