1,138 Retail IT jobs in the Philippines

Job Summary

We are seeking a dynamic and experienced Retail Manager to lead our luxury women's apparel store. The idea candidate has a passion for fashion, strong leadership skills, and a deep understanding of delivering exceptional customer service in a high-end retail environment. You will be responsible for overseeing daily operations, driving sales, managing staff, and ensuring the store reflects the brand's prestigious image.

JOB DESCRIPTION

Sales & Business Strategy

• Develop and implement effective sales strategies for both offline (physical stores) and online (e-commerce/website) platforms.
• Monitor and analyze sales performance, KPIs, and customer trends to optimize revenue opportunities.
• Create promotional campaigns and seasonal strategies that drive traffic, conversion, and brand visibility.
• Collaborate with marketing and digital teams to align store promotions with online initiatives.

Visual Merchandising & Brand Presentation

• Ensure all retail locations uphold brand guidelines and deliver a consistent, premium visual identity.
• Plan and execute seasonal store layouts, window displays, and in-store experiences that attract and engage customers.
• Regularly assess store presentation, ensuring it reflects the brand's values and enhances the shopping experience.

Team Leadership & Training

• Recruit, train, and manage sales associates to embody company values and deliver exceptional customer service.
• Provide ongoing coaching, product knowledge sessions, and performance feedback to ensure sales targets and service standards are met.
• Foster a positive, collaborative, and high-performance team culture.

Operations & Customer Experience

• Oversee daily store operations, including inventory management, cash handling, and adherence to company policies.
• Ensure customer issues and feedback are addressed promptly and effectively.
• Implement best practices for stock replenishment, product rotation, and shrinkage control.
• Coordinate with logistics and warehouse teams for timely product deliveries and order fulfillment.

Reporting & Business Growth

• Prepare regular sales and operations reports for management, with actionable insights and recommendations.
• Identify opportunities for growth in both physical and digital retail spaces.
• Keep abreast of industry trends, competitor activities, and evolving customer behaviors.

Preferred:

• Bachelor's degree in Business, Marketing, Fashion Merchandising, or related field.
• Knowledge of the local luxury market and customer demographics.
• Excellent communication skills and a team-focused attitude.
• Attention to detail and willingness to take initiative.
• Proven ability to build and maintain client relationships through clientele practice.

Benefits

• Competitive base salary with commission-based incentives
• Exclusive employee discounts on all merchandise upon regularization
• Opportunities for career advancement within the luxury retail sector
• Ongoing training and development in luxury fashion, clientele, and styling
• Supportive working environment

About the role

Talent Outsourcing Channel Solutions is seeking a Retail Account - Customer Service Representative to join our dynamic team in Makati City, Metro Manila. As a full-time customer service representative, you will be the voice of our client's brand, providing exceptional service and support to their valued customers.

What you'll be doing

1. Manage inbound calls from customers, addressing their inquiries, concerns, and requests with empathy and professionalism
2. Process customer orders, returns, and exchanges efficiently and accurately
3. Provide proactive and solution-oriented support to customers, ensuring a positive brand experience
4. Collaborate with team members to share best practices and identify opportunities for process improvements
5. Maintain detailed and accurate records of customer interactions
6. Adhere to all company policies, procedures, and quality standards

What we're looking for

1. Applicant must have 1 year of BPO experience
2. Strong customer service and communication skills, with the ability to adapt your approach to different customer needs
3. Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries
4. Proficiency in English and the local language, with the ability to communicate clearly and effectively
5. Experience in a call centre or customer service environment, preferably in the retail industry
6. Familiarity with customer relationship management (CRM) systems and data entry
7. Passion for providing exceptional customer service and a commitment to contributing to the team's success

What we offer

At Talent Outsourcing Channel Solutions, we believe in fostering a supportive and collaborative work environment. We offer competitive compensation, opportunities for career development, and a range of benefits that support our employees' well-being, including medical insurance, paid time off, and wellness initiatives.

About us

Talent Outsourcing Channel Solutions is a leading provider of outsourcing solutions, specialising in customer service, call centre operations, and business process outsourcing. With a strong focus on quality, innovation, and client satisfaction, we partner with renowned brands across various industries to deliver exceptional customer experiences.

If you're passionate about customer service and eager to join a dynamic team, we encourage you to apply now.

Staunch Workforce Corporation is hiring a Full time Retail Cashier role in Quezon City, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

• Manage Transactions: Process sales, accept payments (cash, credit, digital wallets), and provide correct change and receipts.

• Scan Items: Accurately scan barcodes and ensure pricing is correct.
• Customer Service: Greet customers, answer questions, and provide information about store policies.
• Handle Returns: Process merchandise returns, exchanges, and refunds.
• Maintain Cash Drawer: Count and balance the money in the register at the beginning and end of each shift.
• Maintain Workspace: Keep the checkout area clean, tidy, and stocked.

Additional Duties

• Upselling/Cross-selling: Suggest additional products or promotions to customers.
• Gift Wrapping: Offer to gift wrap purchased items.
• Store Programs: Assist customers with signing up for store credit cards or loyalty programs.
• Age Verification: Verify the age of customers purchasing age-restricted items.
• Stocking and Upkeep: Help with stocking shelves and other general store upkeep task

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

Handle customer inquiries, provide solutions, and resolve issues across various channels.

Offer accurate information about products, services, and company policies.

Process orders, returns, and account updates efficiently.

Maintain high standards of customer service and satisfaction.

Meet performance targets for productivity, quality, and customer satisfaction.

Document interactions and transactions accurately.

Qualifications:

High school diploma or equivalent required; customer facing work experience is a plus.

No prior customer service experience necessary—we provide comprehensive training

Strong communication and interpersonal skills.

Attention to detail and effective problem-solving abilities.

Ability to work in a fast-paced environment and adapt to changing customer needs.

Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth for top performers

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office (because work should be enjoyable)

Pioneer Accounts (including Non-voice and Easy Accounts)

Incentives, Signing Bonuses, and More Premium Perks

Flexible Shifts (Day, Mid, and Night)

Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php25,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Qualifications:

• With good communication skills
• At least conversant in the English language
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, New-Grad, Permanent

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Purpose & Impact On Organization

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

Key Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers' expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Knowledge, Capabilities And Experience

• Retail Professional Competencies

Minimum Qualifications

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

Handle customer inquiries, provide solutions, and resolve issues across various channels.

Offer accurate information about products, services, and company policies.

Process orders, returns, and account updates efficiently.

Maintain high standards of customer service and satisfaction.

Meet performance targets for productivity, quality, and customer satisfaction.

Document interactions and transactions accurately.

Qualifications:

High school diploma or equivalent required; customer facing work experience is a plus.

No prior customer service experience necessary—we provide comprehensive training

Strong communication and interpersonal skills.

Attention to detail and effective problem-solving abilities.

Ability to work in a fast-paced environment and adapt to changing customer needs.

Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth for top performers

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office (because work should be enjoyable)

Pioneer Accounts (including Non-voice and Easy Accounts)

Incentives, Signing Bonuses, and More Premium Perks

Flexible Shifts (Day, Mid, and Night)

Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Apply now and be part of our ibex family What are you waiting for?

WALK IN for faster processing:

• Visit us between 11 Am - 8 pm Monday to Friday at Lower Ground Floor, Cyberpark 2, Araneta Cubao, Quezon City

VIRTUAL INTERVIEW at the comfort of your own home:

• Schedule:  Monday to Friday
• Zoom link:

Source of Application: Job Portal – Jobstreet

The ibex-clusives:

• Work-onsite allowance*
• Extensive HMO coverage for you and your dependents
• Non-Taxable Allowance on top of your Basic Salary
• Excellent Program Incentives based on performance
• Group Life Insurance
• 30 Service Incentive Leaves (Paid Time Off)

Job Responsibilities:

• Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
• Meet quota and service objectives in a fast-paced call center environment
• Provide excellent customer service to customers and professionals
• Provide customers with a positive service experience
• Adhere to IBEX Global Philippines company policies and work standards

QUALIFICATIONS:

• BPO Experience is an advantage but not required
• Candidate must be K12 graduate or at least 2 years college undergraduate (without back subjects) in any field or;
• At least high school graduate with 6 months call center experience
• Applicants must be willing to work in Cyberpark, Cubao
• Full-Time position(s) available
• Must be willing to work in shifting schedule, weekends and holidays
• Must have average to good communication skills both written and verbal

*Terms and conditions apply

Are you passionate about great food and creating an outstanding customer experience? PYC Foods Corporation is looking for a dedicated, enthusiastic, and detail-oriented Retail Specialist to join our vibrant deli team

As a vital front-line team member, you'll be the face of our brand. You will play a key role in ensuring every customer feels welcome, maintaining our store's inviting ambiance, managing daily stocking, and supporting overall operational efficiency. Your proactive approach and growing product knowledge will directly contribute to customer satisfaction and our store's success.

What You'll Do (Key Responsibilities)

1. Create an Exceptional Customer Experience (70%)

• Warmly greet and assist customers in a courteous and professional manner.
• Become a product expert, providing in-depth knowledge and guidance on our selections.
• Proactively recommend complementary products and inform customers about current promotions to drive sales.
• Effectively address customer inquiries and resolve minor complaints to ensure a positive experience.
• Maintain a clean, inviting, and impeccably organized sales floor.

2. Ensure a Fresh & Abundant Deli (25%)

• Receive and inspect inventory deliveries, meticulously stocking shelves and deli cases using the First-In, First-Out (FIFO) method.
• Ensure all product displays are clean, fully stocked, and feature correct labeling and pricing.
• Monitor stock levels for all products and communicate replenishment needs to the team lead.
• Identify and manage spoiled or expired products in strict accordance with company protocols.
• Maintain the cleanliness and proper temperature of all refrigerated deli displays.

3. Uphold Store Operations & Ambiance (5%)

• Rigorously follow all food safety, hygiene, and sanitation regulations.
• Perform routine cleaning and sanitizing tasks throughout the store to ensure a safe environment for customers and staff.
• Adhere to all company policies regarding operations, safety, and professional conduct.

What You Bring (Qualifications)

• At least a College Graduate
• Experience in a retail, food service, or deli environment is preferred (but not required for enthusiastic fast learners).
• Exceptional customer service and interpersonal communication skills.
• A positive, proactive attitude and a strong commitment to being a reliable team player.

Why Join Us? (What We Offer)

• A competitive salary package.
• Comprehensive training and opportunities for career development and growth.
• A dynamic, supportive, and customer-focused work environment where your contributions are valued.