1,630 Retail Account Manager jobs in the Philippines
Retail Account Manager
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The ideal candidate is a proactive communicator with a keen understanding of client needs and a passion for innovative retail solutions.
The right candidate is a strategic thinker with strong execution capabilities, able to manage multiple priorities while building meaningful relationships with both internal teams and clients. Experience working with retail brands or within the offline-to-online (O+O) space is a plus.
This role requires confident ideation, excellent presentation and communication skills, and the ability to thrive in a fast-paced, dynamic environment. You will play a critical role in leading client engagements, managing end-to-end campaign delivery, and driving results that align with business objectives.
KEY RESPONSIBILITIES
1. Client Relationship Building
Serve as the key point of contact for assigned accounts, fostering strong relationships through proactive communication and a clear understanding of client business needs. Provide strategic counsel and ensure alignment with client goals, brand priorities, and broader business objectives.
2. Campaign & Project Management
Lead the end-to-end planning, execution, and delivery of campaigns and initiatives. Manage timelines, deliverables, and costs to ensure high-quality outputs across all touchpoints. Escalate issues as needed and conduct post-implementation evaluations to drive continuous improvement.
3. Strategic Thinking & Ideation
Translate client briefs into actionable strategies and creative solutions that are insight-driven and results-oriented. Confidently present concepts and recommendations internally and externally, ensuring alignment with brand identity and commercial goals.
4. Brand Stewardship & Market Awareness
Act as a brand steward by upholding brand guidelines and ensuring consistency, accuracy, and creative integrity across all deliverables. Proactively flag potential brand conflicts, monitor competitor activity, and stay informed on industry trends to maintain relevance and inform strategy.
5. Team & Cross-Functional Collaboration
Work closely with internal departments (e.g., creatives, retail design, production, e-commerce, strategy) and external suppliers to ensure integrated execution. Help align timelines, expectations, and outputs across stakeholders to deliver cohesive campaigns.
6. Financial & Operational Management
Coordinate with Finance to ensure smooth billing setup and timely invoicing. Help prepare cost estimates (CEs), secure necessary approvals, and support account-level budget tracking, scope monitoring, and operational accuracy through documentation and internal tools.
7. Production Support
Support campaign production from concept to execution, especially for in-store, on-ground, and O+O retail activations. Coordinate with internal teams and suppliers to uphold quality standards and meet timelines while ensuring alignment with creative vision.
8. Client Growth
Identify upsell opportunities and potential new scopes within existing accounts. Assist in the preparation of strategic proposals and business development efforts to convert leads into actionable work.
9. Mentorship & Leadership
Support the development of junior team members through coaching, feedback, and knowledge- sharing. Model professionalism and promote best practices in client service and collaboration.
10. Adaptability & Initiative
Proactively take on evolving scopes, pivot when needed, and contribute to scaling the team's capabilities. Embrace flexibility in responsibilities and help strengthen internal processes and team growth.
QUALIFICATIONS Education
• Bachelor's degree in Marketing, Advertising, Communications, or a related field.
Experience
- Minimum of 3 years of experience in Account Management, Client Servicing, or a similar role -preferably within an advertising, retail, or marketing agency setting.
- Proven ability to manage and grow client relationships, develop and execute integrated campaigns, and consistently deliver results.
- Hands-on experience collaborating with cross-functional teams (e.g., creative, production, digital, retail design).
- Exposure to retail brands, activations, e-commerce, and omnichannel production workflows is a strong advantage.
Key Skills
- Excellent interpersonal and communication skills - confident in dealing with clients and working with teams of varied working styles.
- Strong organizational and time-management skills; capable of managing multiple projects and priorities under pressure.
- Strategic mindset with the ability to turn client briefs into actionable, compelling solutions.
- Confident in presentations, ideation, and facilitating strategic discussions.
- Proficient in Microsoft Office and project/workflow management.
- Familiarity with O+O campaign workflows including digital platforms (e-commerce, social
media, live selling), on-ground activations, and exposure to POSM development and
execution is a plus.
- Basic understanding of campaign financials, including cost estimate preparation, approvals,
and budget tracking.
Personal Attributes
- Proactive and solutions-oriented, with a positive mindset and a high degree of initiative.
- Resilient and highly adaptable - thrives in fast-paced, high-pressure environments.
- Strategic yet hands-on - able to zoom in on execution while keeping the bigger picture in
mind.
- Team player who values collaboration, accountability, and continuous learning.
Key Account Manager Retail Account
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- To lead and drive the sales efforts with assigned Key Accounts. Segment all key customers according to the AP blueprint and allocate resources (time, people) according to financial objectives and segmentation framework (no of visits, VM support, order intake modus etc)
- To lead the identification and development of new business opportunities in the key segment. Support the development and implementation of Key Excellence Mgmt by briefing and utilizing available selling tools and technologies eg Digital Catalogue, B2B Ordering tools .
- To coordinate and manage the seasonal sell-in process and Go-to-Market activities with respect to distribution policies and brand initiatives.
- To deliver the seasonal sell-in targets for the account(s), agree with account(s) on expected KPIs / sell-thru targets and monitor the progress. Ensure continuous monitoring of the Orderbook making sure orders are placed and converted according to agreed timelines. To seek continuous re-orders opportunities from time to time.
- To forecast, track and report quantitative and qualitative performance on Key Account Performance i.e. Sales and Margin, Trade Terms, Orderbook.
- To monitor and report on customer and competitor performance ie market share, situation and development, sell-thru performance and ROI on key activities.
Qualifications:
- University Degree in Business Admin/Marketing/Management or equivalent ideally with a focus on sales, retail & marketing.
- Advanced knowledge in MS office applications and SAP system.
- Min 5-6 years in Sales focusing on key account management preferably from Retail Industry – preferably apparel, footwear, fashion, etc.
- Customer and people focused
- Results-driven
- Structured and organized
- Negotiation skills
- Business Planning & Forecasting
- Strong numerical skills
- Ability to understand/analyze P&L accounts
- Strong presentation skills
Key Account Manager Retail
Posted today
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Job Description
- To lead and drive the sales efforts with assigned Key Accounts. Segment all key customers according to the AP blueprint and allocate resources (time, people) according to financial objectives and segmentation framework (no of visits, VM support, order intake modus etc)
- To lead the identification and development of new business opportunities in the key segment. Support the development and implementation of Key Excellence Mgmt by briefing and utilizing available selling tools and technologies eg Digital Catalogue, B2B Ordering tools .
- To coordinate and manage the seasonal sell-in process and Go-to-Market activities with respect to distribution policies and brand initiatives.
- To deliver the seasonal sell-in targets for the account(s), agree with account(s) on expected KPIs / sell-thru targets and monitor the progress. Ensure continuous monitoring of the Orderbook making sure orders are placed and converted according to agreed timelines. To seek continuous re-orders opportunities from time to time.
- To forecast, track and report quantitative and qualitative performance on Key Account Performance i.e. Sales and Margin, Trade Terms, Orderbook.
- To monitor and report on customer and competitor performance ie market share, situation and development, sell-thru performance and ROI on key activities.
Qualifications:
- University Degree in Business Admin/Marketing/Management or equivalent ideally with a focus on sales, retail & marketing.
- Advanced knowledge in MS office applications and SAP system.
- Min 5-6 years in Sales focusing on key account management preferably from Retail Industry – preferably apparel, footwear, fashion, etc.
- Customer and people focused
- Results-driven
- Structured and organized
- Negotiation skills
- Business Planning & Forecasting
- Strong numerical skills
- Ability to understand/analyze P&L accounts
- Strong presentation skills
Key Account Manager, Modern Retail
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About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
More About The Role
- Sales revenue, growth, and profitability achievement of Modern Retail (MR) channel in the Philippines
- End to end account management of assigned MR customer (s)
- Lead the MR sales team and provide strategic directions to sustainably grow
- Execute trade marketing and consumer marketing programs to gain market share and wallet share in key accounts
- Closely collaborate with cross functions to plan and implement winning strategies and programs
- Plan and execute business building and expansion plans
More About You
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
- Over 5 years of relevant and proven track record experience in account and sales management
- Hands on account management experience handling Wilcon, Ace Hardware or similar customers is a must
- Excellent written and verbal communication skills
- Good interpersonal skills, team player
- Great problem solving and analytical skills
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
List The Benefits Here
- Competitive base salary and sales commission
- Company perks and benefits including 14th month pay
- Access to professional certification library via our Learning platform
Come join us, and together we can light the way.
Key Account Manager
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Company Description
H&CO. International Logistics Corporation is committed to providing unparalleled freight management experience with top quality service. The company focuses on providing highly engineered warehouse systems and synchronous logistics solutions through a culture of service excellence and operational perfection. We prioritize employee safety, customer satisfaction, and continuous improvement.
Role Description
This is a full-time on-site role as a Key Account Manager located in Pasay. The Key Account Manager will be responsible for managing key client relationships, developing business plans, providing exceptional customer service, and overseeing key accounts to ensure customer satisfaction and retention.
Qualifications
- Analytical Skills and Business Planning
- Account Management and Key Accounts
- Strong customer service focus
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Experience in logistics or supply chain industry is a plus
- Bachelor's degree in Business Administration, Logistics, or related field
Key Account Manager
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Job Description
Job Summary:
- The Account Manager is responsible for retention, acquisition, and development of accounts. Maintains
- business relationships with current and prospective customers in the assigned territory or market
- segment to generate new business.
- Ensure the sale of products and services to corporate customers. Manage the accounts handled and
- potential client relationships. Ensure that sales target are achieved on a monthly, quarterly and annual
- basis.
- Accountable in selling and achieving sales targets for assigned product, business development, and monitoring of AR.
Job Qualifications:
- Graduate of Marketing, Information Technology, Engineering, or any related course.
- Ability to translate customer's business needs into technical needs and vice versa.
- With good presentation skills, articulate and strong customer service orientation.
- With at least 2 years of experience in corporate sales setting.
Key Account Manager
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The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our appliance and hardware customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.
Responsibilities
- Operate as the primary point of contact for key account stakeholders.
- Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners.
- Prepare and guarantee monthly, quarterly and annual sales forecasts.
Qualifications
- 3+ years' of relevant work experience
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Excellent written and verbal communication skills
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Key Account Manager
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Key Responsibilities:
- Business Establishment
- Conduct market research and competitor analysis
- Identify strategic partnerships and local opportunities
- Support in setting up physical or operational presence (if new territory)
- Client Acquisition
- Develop and implement client acquisition strategies
- Reach out to potential clients through calls, visits, and networking
- Prepare and deliver sales pitches and proposals
- Client Retention
- Regularly check in with existing clients to ensure satisfaction
- Provide after-sales support and resolve concerns quickly
- Upsell or cross-sell services where applicable
- Reporting and Planning
- Maintain accurate records of leads, clients, and activities
- Provide weekly updates and reports on progress
- Meet sales targets and KPIs
- Relationship Management
- Build long-term relationships with key accounts
- Attend events and represent the company in local activities
Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- At least 2 years of experience in sales, account management, or business development
- Strong interpersonal and communication skills
Job Type: Full-time
Job Type: Full-time
Pay: Php40, Php60,000.00 per month
Benefits:
- Company events
- Health insurance
- Paid training
Work Location: In person
Key Account Manager
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Job Description
Location:
Philippines
Department: Commercial
Location: Philippines
Job Description
Key Tasks & Responsibilities
Commercial strategist
- Develop, monitor and manage an assigned portfolio of brands and merchants on the Lazada platform
- Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts to hit their sales targets
- Evaluate performance on a daily, weekly and month basis to further optimize product, pricing and promotion decisions, as well as marketing spend
Relationship manager
- Establish strong relationships with Lazada's partners, and support their activities on our platform
- Support Lazada's partners in their store launches, sales campaigns and brand events
- Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for Lazada and our sellers
- Pitch promotional tools for the platform that will help sellers increase customer traffic and sales
Skilled consultant
- Curate comprehensive trend knowledge and industry insights to drive category success
- Develop channel marketing and promotions plans
- Coach sellers in maximising yield from our platform, and internal teams on optimal seller support
Job Requirements
Qualifications & Skills
- Bachelor's degree in Business, Economics, Finance, Supply Chain, Engineering or a related field
- With 3-5 year working experience (e-commerce working experience would be an advantage
- Strong business acumen, and proven talent and stakeholder management skills
- Self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment
- Excellent oral and written communication, presentation and negotiation skills
- Excellent planning and organizational skills
- Strong track record of high-level negotiations and successful internal and external relationship management
- Good computer literacy
- Local role: Occasional travel may be required
Key Account Manager
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What You Will Do
- Develop, lead, monitor and coordinate (with all concerned functional groups) business plans and programs of his assigned territory/accounts within the approved Sales and Distribution strategies.
- Implement guidelines with the objective of achieving distribution, revenue and profitability targets.
What We Are Looking For
- Candidate must possess at least a Bachelor's/College Degree, Business Study/Marketing/Administration/Management/Commerce or equivalent.
- With at least three (3) years sales experience gained from FMCG and with experience handling accounts like supermarket, distributors, modern wholesalers and food services or institutional accounts.
- S/he must have strong understanding of market dynamics for fast moving consumer goods.
- Candidates with excellent communication, presentation and negotiation skills are preferred.
- Must be highly organized and customer service oriented.
- Must know how to drive and has a valid professional driver's license.
By submitting your application, you are agreeing to be bound by Pepsi-Cola Products Philippines, Inc.'s Data Privacy Policy. Please be advised that your information may be processed in accordance with the said Policy.
For more information, please visit
Job Type: Full-time
Application Question(s):
- Do you have driver's license?
- How much is your expected salary?
Work Location: In person