2,301 Restaurant Operations jobs in the Philippines

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Hotel and Restaurant Management, or any related field (preferred)
• Proven experience as an Operations Manager, Restaurant Manager, or in a similar leadership role within the food and beverage industry
• Strong knowledge of both front-of-house and back-of-house operations
• Solid understanding of food safety, hygiene, and sanitation standards
• Strong leadership skills with hands-on experience in recruiting, training, and supervising staff
• Excellent communication, interpersonal, and customer service skills
• Proficiency in inventory management, ordering, and vendor coordination
• Problem-solving ability to handle operational challenges with professionalism
• Familiarity with health, safety, and labor regulations
• Highly organized, with strong time management and multitasking abilities

JOB DDESCRIPTION:

• Oversee daily restaurant operations to ensure smooth and efficient service
• Manage and supervise front-of-house and back-of-house staff
• Develop and implement standard operating procedures (SOPs)
• Monitor food safety, hygiene, and sanitation standards
• Ensure high levels of customer satisfaction through excellent service
• Handle inventory management and ordering of supplies
• Monitor financial performance and control operational costs
• Recruit, train, and schedule staff members
• Handle customer complaints and resolve issues professionally
• Coordinate with kitchen and service teams to maintain quality standards
• Ensure compliance with health, safety, and labor regulations
• Implement marketing and promotional strategies as needed
• Generate daily, weekly, and monthly reports on performance metrics
• Maintain relationships with vendors and suppliers
• Drive initiatives to increase revenue and reduce waste
• Other related tasks that may be assigned from time to time.

Job Type: Full-time

Pay: Php45, Php50,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

JOB TITLE: OPERATIONS MANAGER

QUALIFICATIONS:

At least 3 to 5 years of experience in a senior leadership role overseeing multiple restaurant

units or an entire brand.

Bachelor's degree in Business, Hospitality Management, or a related field; advanced

studies preferred.

Strategic mindset with strong financial acumen.

Proven leadership and mentoring skills across levels.

Excellent communicator and collaborator.

Strong sense of brand, product, and guest experience.

Highly organised and analytical with a bias toward execution quality.

JOB DESCRIPTION:

Lead brand-wide financial targets, budgets, and profitability goals in coordination with the

Finance and Operations Director.

Develop and enforce brand-wide standards for promotional rollouts, ensuring all locations

adhere to approved pricing strategies, cost-control frameworks, and financial audit

compliance requirements.

Define and maintain brand-wide non-negotiables for store systems, cleanliness

and compliance.

Guide the rollout and continuous refinement of operational SOPs, tools, and audit systems in

partnership with relevant departments.

Define the leadership competencies for all brand-level roles and align training accordingly.

Evaluate long-term talent needs and adjust the development roadmap to support brand growth and expansion.

Implement and uphold the desired guest experience in service, store environment, and

SOPs, ensuring consistent execution across all stores under the brand.

Use data, feedback, market research, and benchmarks to enhance the brand's

differentiation and relevance.

Qualifications:

Bachelor's degree in Business, Hospitality

Management, or a related field; advanced

studies preferred

●

At least 3 to 5 years of experience in a senior

leadership role overseeing multiple restaurant

units or an entire brand.

6 DAYS A WEEK

Employee Discounts

Free Coffee

Birthday Buffet

Birthday Leave

HMO

Accident Insurance

Job Type: Full-time

Pay: From Php70,000.00 per month

Benefits:

• Employee discount

Application Question(s):

*

Can you name the upscale restaurants you handled?

• Are you willing to relocate to Cebu?
• What is your expected salary?
• Can you do a face to face interview?
• How soon can you start?

Work Location: In person

About the role

We are seeking an experienced Restaurant Operations Manager to join our dynamic team at Samgyuniku Japanese Korean BBQ Korean Restaurant in Metro Manila. As the Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring efficient service delivery, maintaining high standards of quality, and leading a talented team of professionals.

What you'll be doing

• Manage the overall operations of the restaurants, including staffing, scheduling, and training
• Ensure excellent customer service and a positive dining experience for all guests
• Monitor inventory, place orders, and manage food and labour costs to maintain profitability
• Implement and enforce policies, procedures, and safety standards to maintain a safe and compliant work environment
• Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance the restaurant's performance
• Collaborate with the culinary team to maintain high-quality food and beverage offerings
• Manage and develop a team of dedicated restaurant staff, providing coaching, mentoring, and performance feedback

What we're looking for

• Minimum 5 years of experience in a similar operations management role within the hospitality or food and beverage industry
• Strong leadership and people management skills, with the ability to motivate and inspire a team
• Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Thorough understanding of food safety regulations, inventory management, and cost control best practices
• Proficient in using restaurant management software and technology
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams

What we offer

• Competitive salary and performance-based bonuses
• Opportunities for professional development and career advancement
• Supportive and inclusive work environment

Apply now to join our team and be a part of the Samgyuniku experience.

Job Description:

• Manages restaurant and ensures achievement of sales target.
• Executes Local Store Marketing Programs.
• Facilitates Business Planning per store

Job Qualification:

• At least 3 years of experience in restaurant operations or a similar customer-facing role.
• Strong interpersonal and communication skills.
• Ability to lead and motivate a team effectively.
• Basic understanding of restaurant financials and inventory management.
• Knowledge of health, safety, and sanitation regulations.
• Proficiency in using point-of-sale systems and handling cash transactions.

Education:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not required).

Work Environment:

• Fast-paced restaurant environment requiring frequent interaction with staff and customers.

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Education:

• Bachelor's (Required)

Work Location: In person

Key Responsibilities:

Overall Store Operations:

• Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies.
• Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences.
• Monitor and evaluate operational processes to identify and address areas for improvement.

Customer Satisfaction:

• Develop and implement strategies to enhance guest experiences and address customer feedback effectively.
• Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.

People Development:

• Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers.
• Conduct regular performance evaluations and provide ongoing coaching and mentoring.
• Foster a positive work environment that encourages teamwork, motivation, and employee retention.

Sales and Profitability Targets:

• Set and achieve sales goals and profitability targets, including managing budgets and financial performance.
• Analyze financial reports (P&L statements) to make informed decisions and optimize restaurant performance.
• Implement cost-control measures to maintain or improve profitability.

Marketing and Promotional Strategies:

• Develop and execute marketing plans and promotional activities to drive customer traffic and increase sales.
• Coordinate with marketing teams to implement brand initiatives and community engagement activities.

Financial Management:

• Oversee store financials, including budgeting, forecasting, and financial reporting.
• Ensure accurate and timely processing of financial transactions and adherence to financial controls.

Crisis Management:

• Respond to and manage crisis situations effectively, including resolving customer complaints and handling operational issues.
• Develop and implement contingency plans to address potential challenges and disruptions.

Standards and Compliance:

• Maintain high standards of food quality, service, health, and safety in compliance with local regulations and brand standards.
• Conduct regular audits and inspections to ensure adherence to health and safety guidelines.

Store Events and Activities:

• Plan and execute in-store events, promotions, and special activities to enhance the customer experience and drive sales.
• Collaborate with other departments to organize and manage events that align with brand objectives.

Qualifications:

• Proven 5 years experience as a Restaurant Manager or similar leadership role in a fast-paced restaurant environment.
• Strong understanding of restaurant operations, financial management, and marketing strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Proficiency in analyzing financial reports.
• Knowledge of health, safety, and sanitation regulations.

Job Type: Permanent

Pay: Php30, Php35,000.00 per month

Work Location: In person

We are seeking a strategic and results-driven Restaurant General Manager to lead one of our Sicilian Roast branches. This role requires strong leadership, operational expertise, and a passion for delivering consistently excellent guest experiences in upscale casual dining.

RESPONSIBILITIES

Branch Leadership & Operations

• Oversee daily operations of the branch, ensuring smooth front-of-house and back-of-house coordination
• Standardize FOH procedures to maintain high-quality service and consistency
• Lead branch-level problem-solving and ensure operational efficiency

Performance & Strategy

• Monitor branch KPIs, financial performance, and customer feedback
• Recommend improvements based on data and insights
• Identify local trends and events that may impact sales and guest volume

Team Management

• Supervise and mentor Assistant Managers and FOH staff
• Conduct regular performance reviews

Guest Experience

• Ensure every guest enjoys an exceptional dining experience
• Address escalated customer concerns professionally and promptly
• Collaborate with Marketing for branch-level promotions and events

Compliance & Standards

• Enforce health, safety, and labor regulations at the branch level
• Maintain cleanliness, food safety, and operational standards
• Ensure staff follow proper use of POS and other systems

QUALIFICATIONS

• At least 3-5 years of experience as a Restaurant Manager or General Manager in the food & beverage or hospitality sector
• Proven leadership experience in upscale casual dining (not luxury)
• Strong communication, organizational, and problem-solving skills
• Detail-oriented
• Proficiency in English is a plus
• Proficiency with basic computer programs is a plus
• Knowledge of Italian cuisine or hospitality is a plus
• Willingness to work flexible hours, including evenings, weekends, and holidays

Note: Only shortlisted applicants will be contacted.

Job Description:

Overall Store Operations:

• Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies.
• Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences.
• Monitor and evaluate operational processes to identify and address areas for improvement.

Customer Satisfaction:

• Develop and implement strategies to enhance guest experiences and address customer feedback effectively.
• Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.

People Development:

• Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers.
• Conduct regular performance evaluations and provide ongoing coaching and mentoring.
• Foster a positive work environment that encourages teamwork, motivation, and employee retention.

Sales and Profitability Targets:

• Set and achieve sales goals and profitability targets, including managing budgets and financial performance.
• Analyze financial reports (P&L statements) to make informed decisions and optimize restaurant performance.
• Implement cost-control measures to maintain or improve profitability.

Marketing and Promotional Strategies:

• Develop and execute marketing plans and promotional activities to drive customer traffic and increase sales.
• Coordinate with marketing teams to implement brand initiatives and community engagement activities.

Financial Management:

• Oversee store financials, including budgeting, forecasting, and financial reporting.
• Ensure accurate and timely processing of financial transactions and adherence to financial controls.

Crisis Management:

• Respond to and manage crisis situations effectively, including resolving customer complaints and handling operational issues.
• Develop and implement contingency plans to address potential challenges and disruptions.

Standards and Compliance:

• Maintain high standards of food quality, service, health, and safety in compliance with local regulations and brand standards.
• Conduct regular audits and inspections to ensure adherence to health and safety guidelines.

Store Events and Activities:

• Plan and execute in-store events, promotions, and special activities to enhance the customer experience and drive sales.
• Collaborate with other departments to organize and manage events that align with brand objectives.

Job Qualification:

• Proven 5years experience as a Restaurant Manager or similar leadership role in a fast-paced restaurant environment.Strong understanding of restaurant operations, financial management, and marketing strategies.
• Excellent leadership, communication, and interpersonal skills.Ability to manage and motivate a diverse team.
• Proficiency in analyzing financial reports.Knowledge of health, safety, and sanitation regulations.

Education:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).

Work Environment:

• Fast-paced restaurant environment requiring frequent interaction with staff and customers.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person

Primarily responsible for the overall efficient operation and systematic flow of the stores. Specifically ensures profitability while maintaining the set reputation/standards of the company. Also responsible for the restaurant's business performance, maintaining the standard food, service, health, and safety, and implementing promotional strategies and other store events and activities.

Qualifications:

• College graduate of any Business Course, with Masteral units an advantage
• At least 5 years experience in a similar or related job; 3 years of which is in a Managerial capacity
• Knowledge in the following areas:
• full-service restaurant
• Management and leadership skill
• Sales Analysis
• People/Public Relations
• Proficient in the following dimensions of management: HR, planning, communicating, mentoring, and development
• Can start ASAP
• Willing to be assigned in SM City Marilao

*Reminder: Applicants with attached RESUME/CV will be highly prioritized.

Job Summary: The Restaurant General Manager (RGM) is responsible for the overall operations of the restaurant, ensuring exceptional customer satisfaction, effective people development, and achievement of sales and profitability targets. The RGM will oversee adherence to brand standards, manage marketing initiatives, financial performance, and crisis situations. This role requires a proactive leader capable of maintaining high standards in food quality, service, health, and safety while implementing promotional strategies and managing store events.

Key Responsibilities:

Overall Store Operations:

• Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies.
• Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences.
• Monitor and evaluate operational processes to identify and address areas for improvement.

Customer Satisfaction:

• Develop and implement strategies to enhance guest experiences and address customer feedback effectively.
• Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.

People Development:

• Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers.
• Conduct regular performance evaluations and provide ongoing coaching and mentoring.
• Foster a positive work environment that encourages teamwork, motivation, and employee retention.

Sales and Profitability Targets:

• Set and achieve sales goals and profitability targets, including managing budgets and financial performance.
• Analyze financial reports (P&L statements) to make informed decisions and optimize restaurant performance.
• Implement cost-control measures to maintain or improve profitability.

Marketing and Promotional Strategies:

• Develop and execute marketing plans and promotional activities to drive customer traffic and increase sales.
• Coordinate with marketing teams to implement brand initiatives and community engagement activities.

Financial Management:

• Oversee store financials, including budgeting, forecasting, and financial reporting.
• Ensure accurate and timely processing of financial transactions and adherence to financial controls.

Crisis Management:

• Respond to and manage crisis situations effectively, including resolving customer complaints and handling operational issues.
• Develop and implement contingency plans to address potential challenges and disruptions.

Standards and Compliance:

• Maintain high standards of food quality, service, health, and safety in compliance with local regulations and brand standards.
• Conduct regular audits and inspections to ensure adherence to health and safety guidelines.

Store Events and Activities:

• Plan and execute in-store events, promotions, and special activities to enhance the customer experience and drive sales.
• Collaborate with other departments to organize and manage events that align with brand objectives.

Qualifications:

• Proven 5years experience as a Restaurant Manager or similar leadership role in a fast-paced restaurant environment.
• Strong understanding of restaurant operations, financial management, and marketing strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Proficiency in analyzing financial reports.
• Knowledge of health, safety, and sanitation regulations.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person