27 Reservations Manager jobs in the Philippines
Revenue & Reservations Manager
Angeles, Pampanga
Dempsey Resource Management Inc
Posted 23 days ago
Job Viewed
Job Description
NOTE: THIS IS A DIRECT HIRE, NOT UNDER AGENCY
br>Contract Type: Full Time (Direct Hire)
Work Location: Angeles City, Pampanga
Work Type: Face to face/ In-person
Work Schedule: 6 days/week (No graveyard)
Salary: 40,000-50,000 monthly + monthly bonus/incentive
Benefits: HMO, 13th month pay
* Required at least 5 years of Sales and Reservations experience, including supervisory roles in hotel or resort environments
* At least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms
* Proficient in overseeing room inventory and collaborating with online travel partners
* Essential knowledge in reservation systems and booking engines
* Must be fluent in English, both verbal and written
br>Contract Type: Full Time (Direct Hire)
Work Location: Angeles City, Pampanga
Work Type: Face to face/ In-person
Work Schedule: 6 days/week (No graveyard)
Salary: 40,000-50,000 monthly + monthly bonus/incentive
Benefits: HMO, 13th month pay
* Required at least 5 years of Sales and Reservations experience, including supervisory roles in hotel or resort environments
* At least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms
* Proficient in overseeing room inventory and collaborating with online travel partners
* Essential knowledge in reservation systems and booking engines
* Must be fluent in English, both verbal and written
This advertiser has chosen not to accept applicants from your region.
0
Revenue and Reservations Manager
Pampanga, Pampanga
Dempsey Resource Management Inc.
Posted 21 days ago
Job Viewed
Job Description
REVENUE AND RESERVATIONS MANAGER
Qualifications: br>Bachelor’s degree in any related course < r> At least 5 years of Sales and Reservations experience (with supervisory roles) in hotel or resort environments
At least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms
Proficient in overseeing room inventory and collaborating with online travel partners
Knowledge of reservation systems and booking engines is essential
Work Location: Angeles, Pampanga
Schedule: 6 days a week (NO GRAVEYARD SHIFT)
Salary Range: PHP 40,000 – PHP 50,000 (Negotiable)
Qualifications: br>Bachelor’s degree in any related course < r> At least 5 years of Sales and Reservations experience (with supervisory roles) in hotel or resort environments
At least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms
Proficient in overseeing room inventory and collaborating with online travel partners
Knowledge of reservation systems and booking engines is essential
Work Location: Angeles, Pampanga
Schedule: 6 days a week (NO GRAVEYARD SHIFT)
Salary Range: PHP 40,000 – PHP 50,000 (Negotiable)
This advertiser has chosen not to accept applicants from your region.
1
Revenue and Reservations Manager / Pampanga / 6 days workweek
Angeles, Pampanga
Dempsey Resource Management, Inc.
Posted 22 days ago
Job Viewed
Job Description
MINIMUM REQUIREMENTS:
br>- Bachelor's degree in any related course
-At least 5 years of Sales and Reservations experience, including supervisory roles in hotel or resort environments.
- At least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms.
- Proficient in overseeing room inventory and collaborating with online travel partners.
- Knowledge of reservation systems and booking engines is essential.
LOCATION: Angeles, Pampanga
SALARY: Php 40,000 - Php 50,000 (negotiable)
SCHEDULE: 6 days work week (no graveyard shift)
br>- Bachelor's degree in any related course
-At least 5 years of Sales and Reservations experience, including supervisory roles in hotel or resort environments.
- At least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms.
- Proficient in overseeing room inventory and collaborating with online travel partners.
- Knowledge of reservation systems and booking engines is essential.
LOCATION: Angeles, Pampanga
SALARY: Php 40,000 - Php 50,000 (negotiable)
SCHEDULE: 6 days work week (no graveyard shift)
This advertiser has chosen not to accept applicants from your region.
2
Hospitality Management Instructor
San Fernando, Pampanga
LORMA Colleges
Posted today
Job Viewed
Job Description
Must be a graduate of Bachelor of Science in Hospitality Management
- Must have a Masters/Doctoral Degree in the related field of specialization
- Must have at least two (2) years of related teaching experience
- Must have at least three (3) years of industry experience
- Must have excellent oral and written communication skills
- Must be dedicated to the teaching profession and has passion for learning and professional growth
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, La Union: Reliably commute or planning to relocate before starting work (required)
- Must have a Masters/Doctoral Degree in the related field of specialization
- Must have at least two (2) years of related teaching experience
- Must have at least three (3) years of industry experience
- Must have excellent oral and written communication skills
- Must be dedicated to the teaching profession and has passion for learning and professional growth
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, La Union: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
Part-time Hospitality Management Professor
Muntinlupa, National Capital Region
St.Bernadette College of Alabang
Posted today
Job Viewed
Job Description
Faculty members are expected to prepare for and meet their teaching responsibilities for every class. Expected to attend and participate in departmental meetings. Works in classrooms, offices, and related venues to accomplish educational and research activities. A faculty member may be assigned additional duties at the discretion of the management.
- Attends all online class assignments regularly and promptly. This includes presentation and activity making.
- Submits all requirements on time, e.g., grades, examinations, syllabus etc.
- Responsible for the control, discipline, and academic progress of all students and to report to proper authorities erring students.
- Responsible for the proper grading of student class activities, in coordination with the head of the department
- Attends and actively participates in academic functions, e.g., graduation, recognition rites, etc.; and other meetings and in-service training programs specially designed for teachers.
- Discharges other related functions that may be requested of them
QUALIFICATION:
At least a Master's Degree holder either in Tourism, HRM/HM, or any of the allied programs, and must have a Bachelor's degree in Hospitality Management or related fields either in the undergraduate or graduate studies: with at least one year of experience in the tourism and hospitality industry.
**REQUIREMENTS**:
- Diploma
- Transcript of Records
- Certificate from Seminars attended
- Certificate of Employment
- 2X2 ID PICTURE
**Job Type**: Part-time
Ability to commute/relocate:
- Muntinlupa City: Reliably commute or planning to relocate before starting work (required)
- Attends all online class assignments regularly and promptly. This includes presentation and activity making.
- Submits all requirements on time, e.g., grades, examinations, syllabus etc.
- Responsible for the control, discipline, and academic progress of all students and to report to proper authorities erring students.
- Responsible for the proper grading of student class activities, in coordination with the head of the department
- Attends and actively participates in academic functions, e.g., graduation, recognition rites, etc.; and other meetings and in-service training programs specially designed for teachers.
- Discharges other related functions that may be requested of them
QUALIFICATION:
At least a Master's Degree holder either in Tourism, HRM/HM, or any of the allied programs, and must have a Bachelor's degree in Hospitality Management or related fields either in the undergraduate or graduate studies: with at least one year of experience in the tourism and hospitality industry.
**REQUIREMENTS**:
- Diploma
- Transcript of Records
- Certificate from Seminars attended
- Certificate of Employment
- 2X2 ID PICTURE
**Job Type**: Part-time
Ability to commute/relocate:
- Muntinlupa City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
4
Guest Services Officer
IHG
Posted 1 day ago
Job Viewed
Job Description
NULL
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
5
Guest Services Associate
IHG
Posted 1 day ago
Job Viewed
Job Description
+ Welcoming guests as they arrive and checking them into their rooms
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
Guest Services Supervisor
IHG
Posted 1 day ago
Job Viewed
Job Description
NULL
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Guest Services Supervisor ( Korean Speaking ) | Hilton Manila
Pasay City, National Capital Region
Hilton
Posted 2 days ago
Job Viewed
Job Description
A Guest Services Supervisor supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.
**What will I be doing?**
As a Guest Services Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
+ Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
+ Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
+ Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
+ Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
+ Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
+ Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
+ Respond promptly to guest requests for a supervisor or manager
+ Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
+ Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
+ Ensure our customers receive a fast, efficient and friendly check in and check out
+ Ensure all customers' queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
+ Preparation and co-ordination of group arrivals/departures.
+ Ensure a good performance oriented working environment within the department and motivate the staff
+ Participate regularly in training courses and put the skills learned there into practice
+ Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
+ Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
+ Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary
**What are we looking for?**
A Guest Service Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
+ Preferably Korean speaking
+ Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
+ Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
+ Ability to see and hear in order to observe and detect signs of emergency situations
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Services Supervisor ( Korean Speaking ) | Hilton Manila_
**Location:** _null_
**Requisition ID:** _HOT0BS50_
**EOE/AA/Disabled/Veterans**
**What will I be doing?**
As a Guest Services Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
+ Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
+ Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
+ Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
+ Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
+ Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
+ Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
+ Respond promptly to guest requests for a supervisor or manager
+ Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
+ Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
+ Ensure our customers receive a fast, efficient and friendly check in and check out
+ Ensure all customers' queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
+ Preparation and co-ordination of group arrivals/departures.
+ Ensure a good performance oriented working environment within the department and motivate the staff
+ Participate regularly in training courses and put the skills learned there into practice
+ Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
+ Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
+ Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary
**What are we looking for?**
A Guest Service Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
+ Preferably Korean speaking
+ Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
+ Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
+ Ability to see and hear in order to observe and detect signs of emergency situations
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Services Supervisor ( Korean Speaking ) | Hilton Manila_
**Location:** _null_
**Requisition ID:** _HOT0BS50_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
8
No Experience - Hotel Reservations
Pasay, National Capital Region
Telesys BPO Hiring Solutions
Posted 16 days ago
Job Viewed
Job Description
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Manage hotel bookings, customer inquiries, and cancellations for guests and partners. < r>• Offer precise details on room availability, pricing, amenities, and policies. < r>• Process reservations efficiently and without errors. < r>• Address customer concerns and escalate more complex issues when necessary. < r>• Achieve performance goals related to efficiency, quality, and guest satisfaction. < r>• Keep thorough and accurate records of bookings and customer interactions. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
br>Job Responsibilities:
• Manage hotel bookings, customer inquiries, and cancellations for guests and partners. < r>• Offer precise details on room availability, pricing, amenities, and policies. < r>• Process reservations efficiently and without errors. < r>• Address customer concerns and escalate more complex issues when necessary. < r>• Achieve performance goals related to efficiency, quality, and guest satisfaction. < r>• Keep thorough and accurate records of bookings and customer interactions. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
This advertiser has chosen not to accept applicants from your region.
9