663 Receivables Management jobs in the Philippines

REASONS TO APPLY

Hybrid work

Dayshift with fixed weekends off

Work-life Balance

Empowering work environment and culture

Competitive salary and benefits

Supportive, collaborative teams across functions

ABOUT US

Steadfast Group is the largest general insurance broker network and group of underwriting agencies in Australasia, with growing operations in Asia, Europe, and the US.

Based in Bonifacio Global City Taguig, Steadfast Shared Services in the Philippines is expanding its Finance, Insurance, Underwriting and Technologies teams.

We are proud of our diverse mix of people and skills, coming together across multiple businesses to support our broker network and create next-generation thinking, systems, and technologies that will drive the insurance sector forward. Ours is an exciting, progressive organization where you can build a meaningful professional career alongside some of the brightest people in the insurance industry.

ABOUT THE ROLE

Key Duties and Responsibilities:

• Daily cash receipt management, payment allocation, and reconciliation of trust account movements.
• Monitor and update unallocated cash registers and debtor control reconciliations.
• Liaise with brokers, underwriters, and insurers to resolve mismatched amounts, missing information, and policy queries.
• Prepare weekly credit control letters and follow up responses efficiently.
• Support bordereaux reporting, insurer settlements, and policy cancellations.
• Process refunds, transfers, withdrawal payments, and government tax payments (e.g. Stamp Duty, FSL).
• Manage daily mailbox inquiries for assigned agencies.
• Assist with preparation of weekly and monthly operational reports.
• Collaborate with the shared services processing teams and internal audit/accounting functions.
• Provide documentation and responses during audits.
• Assist with ad-hoc broker queries, projects, and process improvement initiatives.

Essential Qualities / Experience:

• At least 2 years of experience as a Credit Control Officer or related fields
• Bachelor's degree is Accountancy and Finance will be an advantage.
• Strong organisational skills with high attention to detail.
• Proven ability to manage high volumes of data and transactions accurately.
• Effective team player with the ability to collaborate across internal teams, shared services counterparts, and external stakeholders.
• Demonstrated capability to work autonomously and take full responsibility for assigned tasks.
• Excellent interpersonal, written, and verbal communication skills.
• Highly motivated, adaptable, and committed to professional standards and ethical practices.
• Ability to manage multiple priorities under time constraints.
• Strong analytical skills with a problem-solving mindset.
• Proficiency in Microsoft Office (intermediate Excel required).
• Continuous improvement mindset with a focus on streamlining processes.
• Relevant experience in insurance broking or underwriting agencies preferred.
• Experience using WinBEAT and Insight (highly desirable).

Behaviors:

• Integrity – accountability; authenticity & empathy.
• Outcome Orientated – drive/energy; decision making & disciplined.
• Teamwork – diversity & collaboration.
• Flexible – willing to take on new challenges and adapt to meet the changing needs of the business.

WHAT TO EXPECT

We offer you exciting benefits to support you in your professional and personal journey:

Flexible work arrangements to help you balance work and personal responsibilities.

Career development opportunities through technical and leadership programs.

Life, disability, and travel insurance, plus access to other discounted insurance options.

A competitive compensation and benefits package.

A vibrant, collegiate, inclusive culture that celebrates you.

We are always on the look-out for great talent, and you just might be who we're looking for.

We want to learn more about you, so click the link to apply.

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Job Title: Credit Controller Officer

Location: Balibago, Angeles City, Pampanga

Reporting To: Credit Control Team Leader

Job Purpose

• To ensure accurate Debtors report.

Key Performance Indicators

The primary indicator will be:

• Debts collection with less than 5% of overdue

Secondary indicators will include:

• Weekly preparation of report and analysis
• Regular follow up payment with client

Job Duties

• Handle and manage Accounts Receivable
• Ensure timely and effective collection of receivables
• Maintain contact with clients to ensure invoices are clear for payment
• Check daily incoming payments from the bank.
• Resolve queries both internally and externally in relation to outstanding invoices
• Advise proper application of payment as communicated with client
• Prepare various analysis, reports and schedules
• Prepare invoices
• Perform other tasks that may be assigned from time to time

Skills and Experience

• University graduate with a rich experience handling Accounts Receivable in a multinational environment
• Can work independently with minimal supervision
• Able to reconcile complex accounts and have excellent attention to detail
• Has strong personality, calm and confident to handle potentially uncomfortable conversations
• Can handle multitasking and pressure
• Good communication skills; fluent in spoken and written English
• Good Customer Service, Organized, result and detail-oriented, analytical and can perform independently
• Team Player, positive attitude, can work under pressure handling multiple priorities
• Proficiency in MS Office Applications (Excel, Word) and
• Experience in SAP Business One preferred
• Experience in Microsoft Dynamics 365 would be good but not necessary
• Good Behavioral Skills on Customer focus, result-orientation and team
• Has excellent analytical skills.

The Company

"People don't take trips – trips take people" …

… and we're in the business of planning and organising trips all over the globe for almost half a million travellers each year.

We're G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America.

We're not a corporation and don't behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.

We believe that work should be enjoyable, stimulating and fun

The Department

Finance is where the money is, so the department sits at the very heart of our business.

Our Finance team is based in Bucharest (Romania) but has representatives based around the world, particularly in Asia which is a major market for us.

Building strong and successful relationships with our clients ensures that we are able to maximise our ability to collect money that they owe us.

The Role

Through our strong and trusting relationships with our clients, our Credit Control team ensures that our customers pay us the money due to us for the products and services that we supply to them. Through constant open communication the team ensures that our clients meet their financial obligations to us.

Duties include:

• The preparation and dispatch of financial statements;
• Analysing discrepancies between internal company records and those of customers;
• Ensuring that all payments received from customers are properly recorded in company systems;
• Ensuring that our database of contacts is properly maintained;
• Building a complete trail of documentation and correspondence is built which creates transparency within the business and external audit scrutiny.

The Requirements

• You'll need to be able to communicate effectively with people at all levels over a variety of channels;
• Previous experience in the travel industry will be considered as a valuable asset but is not essential;
• Fluency in English is required;
• Customer orientated approach;
• Flexibility in terms of working hours, changes and challenges;
• Team player;
• Strong focus on getting the job done;
• Determination to get things right first time every time;
• Advanced Microsoft Excel Skills;
• Strong attention to detail;
• Previous work experiences as billing and collection staff is preferred.

The Deal

Commitment, loyalty and passion are the qualities that we admire the most. In return for that we offer:

• Competitive salaries which reflect the importance of these roles and your experience.
• Salaries are reviewed and discussed annually and can increase significantly according to experience.
• A genuine commitment to recognise your achievements.
• Hard work deserves a break, so we offer 15 days annual leave each year plus all public holidays.
• First class office environment which is a safe, comfortable, stimulating and fun place to be.
• Medical cover on Day 1 of employment
• We want you to eat well, so we offer you a rice allowance.
• Competitive transportation allowance

POSITION OVERVIEW:

We are an International company with a head office in Australia that specializes in the distribution of wholesale medical goods & equipment. This role is a hybrid role whereby flexibility shines through as you will be required 3 days in the office and the other 2 days at home (post probationary period). Due to continued growth and our recent merger with ParagonCare, we are looking for additional team members with broad range of Credit Administration skills. We are a team that knows when to put our heads down and work hard, whilst at the same time have a bit of fun. The role requires a great deal of Credit Administration, Reconciliation, Payment Allocation, and Invoicing skills. You will also be required to have a direct contact with customers both on the phone and on email. A motivated person with a strong sense of 'team' is a must and you will be supported and encouraged by a team that look after each other.

KEY PERFORMANCE INDICATORS:

• Two business day turnaround on ad hoc invoicing
• Two business day turnaround on all Business Unit account set ups
• Same day allocation of EFT payments
• Two day turnaround on email responses

HEALTH AND SAFETY RESPONSIBILITIES:

• Report any unsafe situations or equipment that you are aware of to the relevant manager.

• Report any injury or near miss you are involved in to your manager within 24 hours either verbally or in writing using the incident report form.

• POSITION AUTHORITIES:

As authorized by your manager.

POSITION RESPONSIBILITIES:

Responsibilities include but are not limited to:

• Account reconciliations
• Invoicing
• Payment allocation
• Taking customer phone calls
• Working across departmental email addresses
• Investigate and resolve customer queries
• Maintenance of customer accounts
• Liaising with the Credit Controllers
• Cash applications
• Process direct debits/credit card payments

REQUIRED SKILLSET:

• Excellent analytical and reconciliation skills
• Intermediate excel
• Attention to detail
• Prior experience in a Credit Administration.
• Accuracy
• Team player
• Must be willing to work Australian hours
• Must be willing to work at our Makati office.

This offshore role will be critical to ensuring the smooth operation of credit-related processes, including credit validation, assessment, monitoring, and collections management for Mid-Market and SMB clients. The Credit Control Officer will play a key role in maintaining financial health by mitigating credit risks, ensuring compliance with credit policies, and supporting the onshore credit team through cross-functional collaboration.

This position requires a proactive individual with strong problem-solving skills, attention to detail, and the ability to work effectively in a cross-functional environment. The role will involve regular virtual interactions with the onshore credit team for escalations and to align on processes, share insights, and address challenges.

Requirements

•Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

•Experience in credit control, credit assessment, and collections management.

•Strong analytical skills with the ability to interpret financial data and assess credit risk.

•Proficiency in financial reporting tools and credit management systems.

•Excellent communication and collaboration skills to work effectively with offshore and onshore teams.

•Ability to manage multiple tasks and deliver high-quality results within tight deadlines.

Skills

•Receive and validate credit requests

•Credit Assessment

•Credit Monitoring

•Collections Mgmt – Mid Market/SMB

Job Purpose:

The Credit Control Manager is responsible to manage and maintain all aspects of the credit control function whilst rendering business support to the Finance and Sales Departments, making recommendations of credit control policies and procedures, to ensure a healthy customer receivables portfolio and improve communication, workflow and process between the relevant departments.

This position will be reporting to the Finance Manager and will be based in Sto. Tomas, Batangas manufacturing site.

Responsibilities:

• Manage and control the credits of Jotun customers by evaluating their creditworthiness and monitoring the credit status.
• Manage and decrease company cost of credit by controlling the risk of credit, risk non-payment, the risk associated with late payments, and risks of opening new accounts.
• Evaluate and prepare credit recommendations for prospective new customers with financial information based on input from the Business Development Manager.
• Manage and monitor the process and data integrity of the AR systems and applications by extracting IFS reports to ensure the effectiveness and efficiency of the accounting process flow.
• Maintain financial reports and monthly closing procedures related to the account receivable function and status of accounts using the IFS system to minimize the company's Days Sales Outstanding (DSO) and control the Credit Risk.
• Maintain customer receivables set and met collection targets on a monthly basis by monitoring or controlling payment behavior by controlling credit limits and terms to ensure a healthy customer receivables portfolio.
• Evaluate and prepare credit recommendations for prospective new customers with financial information based on input from the Business Development Manager.
• Arrange credit meetings with the sales department for evaluation/ review of customer status. Provide salesmen with current information about customers' accounts and assist them in achieving their collection targets by planning their collections based on the customer's sales pattern.
• Coordinate legal cases with lawyers or other authorities depending on the nature of the case. Collection of tax-related documents within the stipulated time frame in order to avoid tax liability during the assessment. Ensure appropriate reporting of risk exposure (AR losses). Support Management with adequate reports on credit and collection, payment problem accounts, and legal issues.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications

• Candidate must possess at least Bachelor's/College Degree in any field.

• Proven track record of at least 5 yr experience in customer field work and collection 

• Willingness to travel across NCR and Provincials

•  Driving skills and have excellent navigation skills and proficiency in using navigation applications to find locations

Personal Qualities

• Communication skills: Clear and effective communication with clients and colleagues

• Teamwork: Collaboration and contribution to group efforts

• Adaptability: Ability to adjust to changes and learn new skills

• Reliability: Consistent performance and meeting deadlines

• Integrity: Honesty and ethical behavior in the workplace

• Initiative: Willingness to take on tasks without constant supervision

What we offer

• Competitive compensation and benefits

• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.

• Career development opportunities across multiple disciplines and geographies

• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores

• A supportive and inclusive company culture where you can be your authentic self

• A focus on having fun together through team buildings and social activities

Lead with Confidence, Grow with Purpose

Take the lead in shaping cash flow, mitigating risks, and strengthening financial stability-your expertise in credit control can make a global impact. This role offers the rare chance to manage a global portfolio, sharpen your leadership skills, and leave a lasting legacy in financial services while enjoying a balanced and future-focused career.

Job Description

As a Credit Control Manager, you will lead the credit control function, ensuring timely collections, accurate reporting, and effective risk management. You'll collaborate with multiple global teams, manage aged debtors, and enhance cash flow strategies while mentoring a small credit control team.

Job Overview

Employment type: Full-time

Shift: Mid shift, Monday to Friday, 8am-5pm UK hours, Weekends Off

Work setup: Work from Home (with occasional on-site team collaboration in Metro Manila as needed)

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• WFH arrangement
• Mid shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3 to 5 years of relevant experience.
• Proven experience in a Credit Control or Accounts Receivable management role, ideally within financial services or a fast-paced professional services environment.
• Excellent communication and negotiation skills, with a confident and client-focused approach.
• High attention to detail and a proactive, problem-solving mindset.
• Experience with accounting and finance systems (Netsuite strongly preferred) and strong Excel skills.
• Ability to manage competing priorities and deadlines under pressure.
• Team leadership or supervisory experience preferred.
• Degree in Finance, Accounting, or related field; professional qualifications (e.g., CICM) a plus.

Your Daily Tasks

• Oversee the end-to-end credit control process across the GLAS group, ensuring accurate and timely invoicing and collection of receivables.
• Monitor and manage aged debt reports, following up on overdue accounts and escalating issues where appropriate.
• Manage the application of bank receipts against client invoices on a timely basis, ensuring the highest standards of accuracy.
• Develop and implement credit control policies, procedures, and best practices to drive process efficiency and reduce DSO (Days Sales Outstanding).
• Partner with client-facing teams to resolve billing or contractual disputes in a timely and professional manner.
• Provide regular reporting and analysis on accounts receivable, cash forecasting, and debtor risk.
• Lead and develop a small credit control team, ensuring KPIs and performance standards are met.
• Support external audit and compliance requirements related to accounts receivable and revenue recognition.

About the Client

Global Expertise, Local Impact

Our client is a leading independent agency specializing in debt administration, restructuring, and capital market services. With a strong global presence, they are trusted by clients across industries to manage complex transactions and safeguard financial interests. Their reputation for precision, professionalism, and innovative solutions makes them a respected leader in financial services. Joining their team means being part of a mission to ensure stability and trust in international markets.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

Guy Carpenter is a brand of Marsh Philippines. Guy Carpenter is actively seeking qualified candidates for this role in Manila, through a new Guy Carpenter business division to be established within Marsh Philippines.

Reinsurance Credit Control Operations Specialist (Fiduciary)
We Will Rely On You To

• Drive issuing of statements, collection of receivable and payment of payable balances to secure the collection of outstanding fiduciary balances.
• Drive personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) for accounts with advanced complexity to facilitate reporting from the Client Support Services (CSS) Dashboard and other system tools.
• Manage assigned portfolio of Market/Client accounts to ensure all deadlines are met and time bound activities are addressed within defined parameters including (but not limited to) cash allocation, collections of brokerage and billings and resolution of fiduciary exposures. Assignments include accounts with high level of complexity.
• Drive regular dialogue with Market/Client contacts in order to provide resolution to highly complex issues related to payment and collection.
• Analyze detailed information on collection/remittance process in order to manage Request for Proposal (RFP) and sales opportunities.
• Lead gathering of inputs for evolution of the operational model at highly complex levels of the organization to drive new process improvement ideas leveraging technology solutions.
• Lead and maintain strategic relationships with Brokers, Clients and Markets in order to understand issues, resolve problems and queries and review working practices and to grow the business.
• Lead strategic team meetings and activities in order to lead sharing of opinions, ideas, knowledge and solutions and drives opportunities for team learning.

What You Need To Have

• Prior experience of working in credit control and/or fiduciary within the Reinsurance sector.
• Strong communication and negotiation skills, both written and verbal.
• Ability to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner.
• Successful management of workload; with an ability to manage expectations of all clients and stakeholders.
• Strong creative problem-solving and analytical skills.
• Ability to work independently as well as within a team.
• Proficient in Microsoft Office.
• Ability to work daytime in alignment with Asia time zones as this role covers Asia portfolio.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

Guy Carpenter is a brand of Marsh Philippines. Guy Carpenter is actively seeking qualified candidates for this role in Manila, through a new Guy Carpenter business division to be established within Marsh Philippines.

Reinsurance Credit Control Operations Analyst / Senior Analyst (Fiduciary)
We Will Rely On You To

• Record all activities in the workflow system to meet established payment, reporting, reconciliation and compliance requirements.
• Serve as client contact for day-to-day needs and provides answers to standard questions related to payment and activity. Elevates client questions to senior team members as needed.
• Identify cash flow problems/exposures, Client Support Services (CSS) Dashboard efficiency issues, or service delivery concerns and make recommendations and articulate impact of suggested options to senior team members.
• Maintain collaborative relationships with clients, prospects, and team to provide best in class service and drive growth.
• Assist with Request for Proposal (RFP) activity by providing accurate and on-point reports on collection/remittance processes.
• Participate in team meetings and professional development activities in order to develop skills by engaging with others in the sharing of opinions, ideas, knowledge and solutions.
• Assist in reconciling the outstanding fiduciary balances with clients and reinsurers.
• Follow up with clients and reinsurers for receivables.
• Propose and issue payments to clients and reinsurers.
• Assist in analyzing fiduciary metric balances.
• Minimize company's exchange exposure when dealing with multi-currency.
• Assist with ad-hoc request as and when required.

What You Need To Have

• Successful management of workload; with an ability to manage expectations of all clients and stakeholders.
• Prior experience of working in credit control and/or fiduciary within the Reinsurance sector would be a plus.
• Strong communication and negotiation skills, both written and verbal
• Ability to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner.
• Strong creative problem-solving and analytical skills.
• Ability to work independently as well as within a team.
• Proficiency in Microsoft Office.
• Ability to work daytime in alignment with Asia time zones as this role covers Asia portfolio.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.