723 Real Estate Manager jobs in the Philippines

Job Location
Manila

Job Description
Overview of the job
You will be one of our key drivers behind our continued growth and success. You will support Corporate Real Estate Transactions, Projects and Strategic Portfolio Management for Asia Pacific, Middle East & Africa. It involves creating and delivering the best value real estate strategies and solutions, meeting the Company's defined business needs for the right space at the right time at the right price and enhancing TSR by generating cost savings, mitigating risk, and positively impacting customer productivity. This also includes the integration and optimization of P&G's real estate portfolio as a result of business acquisitions and dispositions.

You will also be leading the Health, Safety and Environment (HSE) Program for

the P&G Manila General Offices – ensuring a safe and productive workplace for all employees, visitors, and contractors. It involves ownership of any HSE-related local government mandated roles (e.g. Pollution Control Officer) and ensuring compliance with all P&G and Government HSE Regulations.

Your team
You will report to AMA Senior Real Estate Manager (who is based in Singapore) from P&G Digital Workplace & Facilities Services (DWFS) team, and will be working with multi-functional internal & external parties (including P&G's global real estate services provider/ strategic partner).

You will also be accountable to the Manila DWFS Site Leader (who is based in Manila) for the Philippines HSE Program role.

How Success Looks Like
You have the ability to translate data into actionable insights, develop and deliver real estate strategies, and capital projects, opportunities and solutions that creates maximum TSR value (including mitigating risk, impacting customer workplace experience positively, etc) and meets the Company's business needs. You will also need to demonstrate meticulousness and discipline to uphold stewardship & ensure compliance of P&G lease administration processes/ activities (e.g. maintain data and payment accuracy). You own any Philippines HSE-related local government mandates roles (e.g. Pollution Control Officer) and ensuring compliance with all P&G and Government HSE Regulations to ensure a safe and productive workplace for all employees, visitors, and contractors.

Responsibilities Of The Role

• Provide real estate and project management services (leading from definition through execution) that match Company business needs by managing the purchase, sale and lease of real estate (including office, land, R&D, manufacturing properties) and delivering capital projects.
• Seek, develop, and offer well-reasoned real estate strategies and solutions to business problems. Drive the process to integrate customer requirements and facilitate decisions based on an accurate and objective evaluation of alternatives against requirements.
• Effectively collaborate and use a variety of Company and external resources to deliver P&G's real estate needs and projects by partnering with and providing governance & stewardship for our Real Estate Supplier, as well as working with internal resources such as legal, finance, facilities and other resources
• Provide real estate and project governance and stewardship to project teams/customers and for all applicable transaction and capital project processes, including managing the approval and recommendation process
• Serve as a P&G real estate and project expert/governance on project teams consisting of real estate service providers, engineering, legal, purchases, facility, and business managers. Ensure all transactions and capital projects are delivered in accordance with the terms of the global real estate services agreement with strategic partner/vendor
• Ensures that lease administration processes and activities are compliant with internal policies, external regulations, and industry best practices. Actively manage and mitigate risks associated with lease agreements including payment terms to avoid the organization's exposure to legal and financial liabilities.
• Support to streamline lease administration workflows and framework, automates manual tasks, and implement technology solutions to enhance productivity and reduce costs.
• Make clear, concise oral and written presentations to Company Management, and provide analytical support.
• Lead and implement the Health, Safety, and Environment Program for Manila General Office. This includes leading the leading Site Hazard Walks (monthly), Manila Safety Committee meetings (quarterly), and the Site Key Element Audit (annual).
• Lead an E2E incident management process for any incident related to Health and Safety in the office including formal documentation and system tracking.
• Participate in the Site's Business Continuity Planning (BCP) processes representing HSE.
• Ensure that the site is compliant to all local government requirements related to HSE.

Job Qualifications

• Bachelor's Degree in Real Estate, Engineering, Project Management or relevant disciplines (such as Health, Safety, and Environment).
• Preferably 3 to 5 years of proven real estate and project management experience (managing schedule, scope, quality, and cost). Fundamental knowledge of Commercial Real Estate practices, procedures, landlord/developer perspective, market understanding, lease administration, workplace design standards, occupancy planning, capital project management.
• Relevant experience in Health, Safety, and Environment is a plus.
• Motivated and self-driven with passion for technical mastery.
• Excellent written and verbal communication skills to influence others to take actions.
• Strong analytical and problem-solving.
• Excellent communicator with the ability to translate data into actionable insights.
• Demonstrated ability to handle multiple priorities.
• Business oriented mindset and comfortable with working with dynamic business scenarios.

About Us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always, Ariel, Gillette, Head & Shoulders, Herbal Essences, Oral-B, Pampers, Pantene, Tampax and more. Our community includes operations in approximately 70 countries worldwide.

Visit to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Schedule
Full time

Job Number
R

Job Segmentation

As a Tenant Relations Officer, your main focus will be building strong relationships with our tenants and helping their businesses thrive. You will be responsible for ensuring that tenants follow our company's rules and regulations. You will work closely with different departments to see to it that tenants are supported by way of promotions, advertising and other activities in order to boost sales. You shall likewise be conducting regular review of tenant accounts to meet business strategic and financial goals.

Job Description:

• Manage tenant relations by coordinating construction and operational requirements, ensuring compliance with mall guidelines, and resolving tenant concerns efficiently.
• Monitor tenant accounts including sales reports, utility consumption, and rental payments; issue notices and coordinate with legal for overdue accounts.
• Ensure design and housekeeping compliance by inspecting tenant areas, aligning with mall design standards, and conducting orientations.
• Administer utilities and facilities by processing charges, coordinating technical requirements, and ensuring complete documentation for billing and operations.
• Support safety, security, and general admin tasks by facilitating tenant participation in programs, preparing reports, and acting as a reliever when needed.

Requirements:

• Must be a graduate of Business Administration, Business Management, Marketing Management, Industrial Design or Industrial Engineering.
• At least 2 years of work experience in customer service, administrative management services, tenant relations, property management or any other similar work.
• Willing to work on shifting schedules and holidays.

Work Location

• SM City North Edsa

As a Tenant Relations Officer, your main focus will be building strong relationships with our tenants and helping their businesses thrive. You will be responsible for ensuring that tenants follow our company's rules and regulations. You will work closely with different departments to see to it that tenants are supported by way of promotions, advertising and other activities in order to boost sales. You shall likewise be conducting regular review of tenant accounts to meet business strategic and financial goals.

Job Description:

• Manage tenant relations by coordinating construction and operational requirements, ensuring compliance with mall guidelines, and resolving tenant concerns efficiently.
• Monitor tenant accounts including sales reports, utility consumption, and rental payments; issue notices and coordinate with legal for overdue accounts.
• Ensure design and housekeeping compliance by inspecting tenant areas, aligning with mall design standards, and conducting orientations.
• Administer utilities and facilities by processing charges, coordinating technical requirements, and ensuring complete documentation for billing and operations.
• Support safety, security, and general admin tasks by facilitating tenant participation in programs, preparing reports, and acting as a reliever when needed.

Requirements:

• Must be a graduate of Business Administration, Business Management, Marketing Management, Industrial Design or Industrial Engineering.
• At least 2 years of work experience in customer service, administrative management services, tenant relations, property management or any other similar work.
• Willing to work on shifting schedules and holidays.

Work Location

• SM City Pampanga

The Tenant Relations Officer is the primary point of contact for tenants regarding lease agreements, rental payments, and customer service concerns. This role ensures smooth communication, timely collections, and high tenant satisfaction while supporting the Property Manager in occupancy and retention goals.

Key Responsibilities

1. Tenant Communications & Support

2. Act as the first line of communication for tenants regarding lease terms, payments, renewals, and general concerns.

3. Maintain professional, courteous relationships with all tenants.

4. Address complaints and coordinate resolution with relevant departments (Building Supervisor, Accounting, Contractors).

5. Leasing & Occupancy

6. Assist in marketing vacant spaces and conducting property viewings.

7. Handle tenant onboarding: prepare contracts, welcome orientation, and move-in documentation.

8. Manage renewals, rent escalations, and notice-to-vacate processes.

9. Rental Payments & Collections

10. Send monthly billing reminders and follow up on overdue accounts.

11. Coordinate with Accounting Officer on rental ledgers and collections status.

12. Escalate chronic delinquencies to the Property Manager for legal or enforcement action.

13. Records & Documentation

14. Maintain updated tenant records, contracts, and correspondence.

15. Track lease expiry dates and proactively initiate renewal discussions.

16. Prepare reports on occupancy, collections, and tenant feedback.

17. Customer Service & Retention

18. Implement tenant satisfaction programs (feedback surveys, newsletters, updates).

19. Organize small tenant engagement activities (if applicable, for office properties).
20. Recommend improvements to enhance tenant experience and reduce turnover.

⸻

Qualifications

• 2–4 years of experience in property management, leasing, or customer service.
• Strong communication and negotiation skills.
• Organized and detail-oriented, with good documentation habits.
• Basic knowledge of rental contracts and collections processes.
• Proficient in MS Office / property management software.

⸻

Key Performance Indicators (KPIs)

• Occupancy rate and renewal ratio.
• Timeliness of rent collections (aging of receivables).
• Tenant satisfaction scores / complaint resolution time.
• Accuracy and completeness of tenant records.

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• LEASING OR PROPERTY MANAGEMENT: 2 years (Preferred)

Work Location: In person

• Acts as technical focal point of Leasing Department to cross-function departments (including Engineering, Operations and Accounting)
• Conducts Leasing House Rules Orientation to new Tenants and Refreshing for existing ones
• Does roving to Malls from time-to-time to conduct inspection of Mall Tenant's conformity to standards and recommends rectification if needed
• Promptly and effectively addresses tenant inquiries, complaints, and issues, ensuring they are resolved in a timely and professional manner.
• Coordinates with Mall Operations Head during store visits and random inspection activities

QUALIFICATIONS:

• A Bachelor's degree in the field Business Management, Engineering, or related course
• 1 to 2 years experience in Leasing, Real Estate or equivalent
• knowledgeable on Engineering technical facet (e.g. measurements, building provisions, working plans, etc.)
• Excellent customer relations and communication skills

Job Types: Full-time, Permanent

Work Location: In person