1,512 Quality Supervisor jobs in the Philippines

Summary of Position

1. Leads, coordinates, and trains a team of quality control technicians responsible for receiving inspection and evaluation of imported items (OEM), packaging materials, and new product samples.

2. Keep abreast of product trends in relation to market development of low consumption/high efficiency and informing the management regarding development and strategies.

3. Design, develop and implement quality assurance plans and strategies within the bounds of company policies.

4. Analyze failure, corrective and preventive action to respond to customer complaints. Conducts in-house training in relations to statistical tools, plumbing seminars and others such as ASME/CSA, KIWA, etc.

5. Prepares annual audit plan/audit schedule.

6. with experience in Ceramics Manufacturing

Competencies

I. Technical Competencies

• Capacity to plan, leads, organize and direct Quality Assurance personnel.
• Knowledgeable in ISO 9001 and in different country standards such as ASME/CSA, KIWA and others.
• Must have a strong personality that can relate to members of top management.
• Problem solving skills.

II. Behavioral Competencies

• Excellent interpersonal skills
• Great leadership skills
• Honesty and integrity
• Confident decision-making ability

Job Type: Full-time

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• Quality Assurance: 3 years (Preferred)

Work Location: In person

About the role

As the Quality Assurance Head at Q.C. Styropackaging Corporation / Multiplast Corporation, you will play a pivotal role in ensuring the highest standards of quality and compliance across our manufacturing operations. Based in Valenzuela Plant, this full-time position will see you lead a team of quality professionals to drive continuous improvement and exceptional product quality.

What you'll be doing

• Establishing and implementing quality control systems, policies and procedures to meet industry standards and customer requirements

Date Posted:

Country:

Philippines

Location:

Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines

Position Role Type:

Unspecified

• Leads and supports a team of Quality Technicians, encourage a collaborative and productive environment
• Ensures Quality objectives are achieved for FAI, GAINS Kit, and General Assembly
• Manages the execution of FAI inspections using tools such as FARO and CMM.
• Oversees and supports the FAI documentation through Net Inspect, as the main point of contact for related inquiries.
• Ensures that team members consistently follow established practices and procedures.
• Leads and manage the Layered Process Audit to help maintain and enhance quality and compliance.
• Works closely with cross-functional teams to identify and implement process improvements.
• Adheres to participate in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and well-being of self and others.

QUALIFICATIONS:

• Engineering or other 4-years course graduate.
• Minimum of five (5) years supervisory experience in a manufacturing company-at least certified to ISO9001 covering incoming, in-process and final inspection.
• Actual and hands on experience in effective process control establishment and implementation.
• Capable to balance employee development and discipline.
• Extensive experience with 8D problem solving principle and risk management methodologist(i.e.PFMEA)
• With working knowledge on Lean Management and Statistical Process Control.
• Able to perform basic calibration or validation of inspection tools/equipment.
• Understand and able to conduct Gauge Reproducibility and Repeatability study(GR&R).
• With internal quality auditor experience.

Excellent communication skills both verbal and written.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

You could be a great fit for our Quality organization if:

• You take immense satisfaction and pride in the quality of your work.
• You're the first to point out opportunities for continuous improvement (even outside of work…not at all to the annoyance of your friends and family).
• You understand the absolute importance of adhering to compliance…all while making your customers proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we For us at Collins Aerospace, quality is personal. People's lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space – what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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Duties and Responsibilities:

1. Ensure that the established quality objectives are achieved.

2. Checking of finished feeds particle size (mash & crumble form) fines, PDI of finished feeds, retrievals, coco-oil and

other raw materials used for feeds production.

1. Evaluation of incoming raw materials and finished products using the required testing methods.

2. Ensure that the quality of finished product and raw materials are in the set standards before release and prior to use

respectively.

1. Ensure that all samples/ samplings were made and brought to the laboratory for tests/analysis.

2. Coordinate with AN any issues concerning raw materials and finished feeds.

3. Ensure all process parameters are followed in all areas accordingly.

4. Working and coordinating with other departments to implement the company's policies and goals.

5. Check, update and report weekly progress and daily reports and monitoring. Submit weekly progress report.

6. Check the GM, sanitation and cleanliness of the warehouse and other working areas.

7. Ensure efficient operations and safe working environment.

8. Resolve issues with tact and discretion. .

9. Assist in training new supervisory trainees.

10. Feedback/Complaint handling- conducts verification, investigation, and closing. Conducts farm visit in coordination

with CG for internal feeds. Follow-up on corrective/preventive action.

1. Work with AN in tracing feeds and raw materials with quality concerns @ farm level.

2. Other duties as assigned.

Qualifications:

• Must be a graduate of Agriculture, Animal science or related courses.
• Experience : With or Without Experience
• Special Skills : Must be willing to train, honest, obedient, and trustworthy.
• Must be a computer literate (Microsoft office: Work, excel, power point).
• Data presentation skills, Good Verbal & Written communication, Flexible, Problem Solving, Team
• Player, Diversity Awareness
• Computer savy (MS Office applications);
• 100% willingness to travel nationwide (Luzon, Visayas & Mindanao)

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Quality Control - Sampling Inspection& Testing:

1. Work according to established procedures and product specifications and requirements.
2. Supervise the QA Team Leaders and QA Inspectors in the line/routine, finished product inspection and other inspection pertaining to processing of casing product both in shirring and printing process.
3. Provides disposition on non-conformances reports issued for semi-finished and finished goods casing.
4. Monitors calibration of machine and other testing equipment use in routine/line inspection.
5. Prepares daily, weekly and monthly reports submitted to QA Manager for review and approval.
6. Supervise the QA Inspector in the incoming inspection of raw materials (chemical and semi-finished), packaging materials and laboratory analysis such as mineral oil test of finished casing products, solution for testing, RO water test & other related test to products.
7. Provides disposition on non-conformances reports issued for raw materials and packaging material.
8. Verify committed corrective action as written on Non-Conformance and Corrective Action Report for Customer Complaints.
9. Supervise inspection of return and aging products and semi-finished materials.
10. Coordinate with Process Engineering on the evaluation of new products, machine and processes.
11. Monitor and provide disposition for raw materials and products in the SAP Hold Inventory (Q status) monthly.
12. Monitor expiry date of raw materials and chemicals in the inventory and request for necessary documents to concerned department.
13. Supervise issuance of Supplier Quality Complaint Report to supplier and monitor response on timely manner.
14. Provide rating for supplier and services related to Quality Assurance and Quality Control.

Quality Assurance – Management System, Others

1.    Act as trainer on basic training for ISO 9001, FSSC 22000, GMP, HACCP and other quality and food safety related trainings.

2.    Assist Quality Assurance Manager in the formulation of QA plans and monitoring of programs to achievedepartmental objectives and plans to continuously improve QA processes.

1. Spearhead in the management of Customer Complaint process, ensuring that all reports concerning to customers is being provided on time.

The Quality Assurance (QA) Supervisor is responsible for ensuring that all operational activities within the branch or assigned area meet the standards set by J&T Express. This includes monitoring cleanliness, equipment functionality, parcel handling, CCTV operations, and overall compliance with company policies and procedures to guarantee high service quality and integrity.

Key Duties and Responsibilities:

1. Facility and Equipment Oversight

Ensure the cleanliness and orderliness of all work areas and branch premises, both inside and outside.

Inspect and ensure that all equipment and tools are functional, maintained, and accounted for.

Coordinate with fixed asset staff to monitor inventory and condition of supplies and equipment.

1. Parcel and Cash Handling

Supervise the acceptance, counting, and safekeeping of COD (Cash-on-Delivery) remittances from delivery personnel (Sprinters).

Monitor handling of parcels, especially damaged or headless (no label) items, ensuring strict compliance with handling protocols.

1. Surveillance Monitoring

Conduct daily inspections of CCTV systems to ensure proper functionality and coverage.

Monitor sensitive operations through CCTV, especially during parcel opening and investigation of anomalies.

1. Compliance and Reporting

Ensure all QA-related procedures are implemented effectively.

Report any violations, operational issues, or process deviations to the appropriate supervisor or manager.

Recommend corrective and preventive actions to maintain service quality.

Qualifications:

Bachelor's degree in Business Administration, Logistics, Industrial Engineering, or related field preferred.

At least 1–2 years of supervisory or QA-related experience in logistics, supply chain, or similar industry.

Strong attention to detail and organizational skills.

Proficient in MS Office (especially Excel) and CCTV monitoring tools.

Ability to handle confidential information and maintain data integrity.

Strong leadership, analytical thinking, and communication skills.

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

• Paid training

Work Location: In person

Duties and Responsibilities:

1. Ensure that the established quality objectives are achieved.

2. Checking of finished feeds particle size (mash & crumble form) fines, PDI of finished feeds, retrievals, coco-oil and

other raw materials used for feeds production.

1. Evaluation of incoming raw materials and finished products using the required testing methods.

2. Ensure that the quality of finished product and raw materials are in the set standards before release and prior to use

respectively.

1. Ensure that all samples/ samplings were made and brought to the laboratory for tests/analysis.

2. Coordinate with AN any issues concerning raw materials and finished feeds.

3. Ensure all process parameters are followed in all areas accordingly.

4. Working and coordinating with other departments to implement the company's policies and goals.

5. Check, update and report weekly progress and daily reports and monitoring. Submit weekly progress report.

6. Check the GM, sanitation and cleanliness of the warehouse and other working areas.

7. Ensure efficient operations and safe working environment.

8. Resolve issues with tact and discretion. .

9. Assist in training new supervisory trainees.

10. Feedback/Complaint handling- conducts verification, investigation, and closing. Conducts farm visit in coordination

with CG for internal feeds. Follow-up on corrective/preventive action.

1. Work with AN in tracing feeds and raw materials with quality concerns @ farm level.

2. Other duties as assigned.

Qualifications:

• Must be a graduate of Agriculture, Animal science or related courses.
• Experience : With 7 years of experience as QA on Manufacturing industry
• Special Skills : Must be willing to train, honest, obedient, and trustworthy.
• Must be a computer literate (Microsoft office: Work, excel, power point).
• Data presentation skills, Good Verbal & Written communication, Flexible, Problem Solving, Team
• Player, Diversity Awareness
• Computer savy (MS Office applications);
• 100% willingness to travel nationwide (Luzon, Visayas & Mindanao)

The Dressing Plant Quality Assurance (QA) Supervisor assists in implementing company standards and analyzes data that would result in system improvement, new policies and cost benefit for the company; and ensures consistent implementation of Good Manufacturing Practices, Occupational Safety and Health, Food Safety, Hazard Analysis and Critical Control Point, 5'S, Food Defense and Food Fraud and company rules and regulations.

Key Duties and Responsibilities

• Writes, revises, and verifies quality standards, test procedures and product evaluation to attain quality as per required by clients.
• Reviews new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines.
• Participates in committees like ManCom and different committees created from 5S, Good Manufacturing Practice (GMP), Hazard Analysis Critical Control Point (HACCP) Programs and Food Defense and Food Fraud.
• Collects and produces written documentation from operations monitoring.
• Assists on customer and other related audits.
• Collects and assists in developing and analyzing quality measurement data.
• Provides feedback to both management and employees on the quality of work.
• Reports or feedback to Broiler department/Technical group observations related to live broilers.
• Submits chicken samples for micro test as monitoring program.
• Follow-up schedules of monthly micro test and semi-annual Physical & Chemical test for water source.
• Spot checks the production and sanitation of the plant.
• Executes laboratory testing; chicken micro, lead test, air micro and swab test for equipment, wastewater effluent testing.
• Spearheads annual Good Manufacturing Practices and Hazard Analysis and Critical Control Point training.
• Monitors ageing of stocks.
• Identifies barriers and root causes of Quality Assurance issues and gaps.
• Schedules in-house monthly audit for 5'S, Good Manufacturing Practices, Hazard Analysis and Critical Control Point.
• Attends products with quality concerns.
• Attends customer complaints and submit a Corrective/Preventive Action Report (CPAR).
• Presents Quality Assurance in monthly Management Committee meetings in the Dressing Plant.
• Conducts farm visits as needed.

Competency Requirements

A. Functional/Technical

● Knowledge on food hygiene and safety requirements

● Has advanced and updated training on Good Manufacturing Practices and Hazard Analysis and Critical Control Point

● Proficient in operating computers and other office equipment.

● Critical thinking and root cause analysis

● Updated on Food Safety standards

● Advance skill on mathematical operations

B. Managerial/Supervisory

● Leadership – Effectively manages and guides group efforts and provides an appropriate level of feedback concerning individual or group progress

● Problem Solving - Define problems, collect data, establish facts, and draw valid conclusions

● Strategic Thinking – Align goals with the organization by defining and inspiring visions, planning out programs, and implementing them

● Conflict Resolution and Negotiation – Handling inquiries or complaints from customers, regulatory agencies or members of the business community, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

● Coaching and Developing Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve.

Accountabilities

A. Financial

· Mis-used and damaged tools and equipment for Quality Assurance inspections

· Delayed submission of Self-Monitoring Report (SMR) at Laguna Lake Development Authority (LLDA).

B. Human Resources

· People management responsibilities include training new workers under Quality Assurance

· Planning and assigning daily work

· Conducting performance appraisals

· Addressing performance issues

· Resolving problems

C. Equipment & Materials

● Computer set / Laptop

● Office supplies

● Calculator

● Clipboard

● Chlorine test strips

● Thermometer

D. Documents

● All Quality Assurance monitoring and verification forms

● LLDA documents

Position Requirements

A. Work Experience

● The job requires general extensive job knowledge and necessitates three (3) years of experience performing similar or related duties.

B. Education

● College graduate of BS Food Technology, BS Chemical Engineer, BS Biology or any related course

C. Personality Musts & Wants

● Good communication skill

● Open minded learner for new ideas

● Good decision making

● Ability to adapt criticisms

● Flexible

● Can handle pressure

● Proactive

● Time management

● Honest and trustworthy

● With excellent leadership skills

D. Other Knowledge & Skills Requirements

● Must be a Food Technologist / Chemist / Chemical Engineer or its equivalent

● Leadership

● Multi-tasking

● Hardworking

● Directedness

● Computer literacy

● Attention to detail

● Interpersonal skills

● Organizational skills

● Requires commitment

● Problem Solving skills

● Good decision making

● Time Management Skills

● People's Management skills

● Writing and Communication Skills

● Goal-oriented and Positive Attitude

● Knowledge on Hazard Analysis Critical Control Point

● Knowledge on business, finance and management principles

E. Work Environment

● The work environment characteristics defined while performing the duties of this job is regularly exposed to moving mechanical parts.

● The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold and extreme heat.

● The noise level in the work environment is usually loud.

F. Physical Demands

● The physical demands while executing the responsibilities of this job is frequently required to stand and walk.

● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

● Responsive, Capable of standing/sitting for more than 30 minutes at a time.

● Need to be able to work in a fast paced environment.

● Able to work in various climate conditions including extreme cold.

G. Hours of Work

● 8 hours of work with one day rest period for every seventh day (8am to 5pm).

H. Travel Requirements

● Travel during the working day may occasionally be necessary if there's a meeting or seminar other work related needed to be attended outside the Dressing Plant.

● Travel during customer, supplier and farm visits.

Authorities

A. Signing & Approving

· Quality Assurance Reports

● Overtime form

· Attendance Accountability form

● Leave form

B. Review

1. Reviews reports prepared by Quality Assurance staffs.

C. Recommendatory

● Performance Evaluation Appraisal

● Request for supplies and materials for Quality Assurance

● Product disposal (in case of spoilage)

● Request for Personnel

● Disciplinary actions

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee
• Staff meals provided

Ability to commute/relocate:

• Baras A: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• Quality management: 3 years (Required)

Work Location: In person

Position Purpose:

The CX/Quality Assurance Supervisor is responsible for supervising activities of CX/QA Analysts in various areas of transaction quality which includes:

• Call monitoring and call auditing.
• Ensuring that quality metrics are met and analytics are provided in partnership with the Operations team.

Essential Functions and Responsibilities:

• Supervises, selects, develops, trains, and evaluates personnel.
• Monitors call center agent activities to ensure quality standards are met.
• Communicates, implements, and interprets quality policies and procedures.
• Analyzes, investigates, and recommends responses to escalated customer issues to ensure customer satisfaction.
• Consolidates and created reports and analytics to various stakeholders.
• Develops measures to analyze and improve overall efficiency.
• Schedules personnel to provide adequate staffing levels.
• Drives team metrics and individual team member scorecards to ensure team targets are met.
• Performs regular team meetings and 1:1 session with their respective team members.
• Covers for team members as needed to ensure a healthy balance of meeting their targets, learning and development and nurtures a healthy working environment.
• Plans, coordinates, and executes projects if necessary.
• Establishes and maintains effective working relationships with Operations Team.
• Performs other duties as assigned.

Minimum Job Requirements (Education, Experience, Skills):

• Night shift schedule
• ONSITE work arrangement in SM Fairview, Quezon City or SM Sta. Rosa Laguna
• Travel Requirements among three (3) sites depending on the business needs - SM Fairview Q.C, Commonwealth QC, or SM Sta Rosa Laguna
• At least 2 years completed in college
• At least 3 years relevant experience in the BPO industry