1,399 Quality Consultant jobs in the Philippines

Please note:
This is not a Remote role and will require the individual to be based either in Taguig, Philippines or in Warsaw, Poland and work a hybrid setup. This is an Individual Contributor role.

The
Consultant of QA Governance
is responsible for identifying and implementing improvements for the Employee Experience Hub, globally. The successful candidate will play a crucial role in analyzing operational data, streamlining processes, and leading global initiatives to enhance overall recruitment efficiency and effectiveness. This role ensures a high standard of quality assurance and governance by maintaining a focus on continuous improvement and best practices. The Consultant works closely with Recruitment Operations, HR Compliance and Employee Care to evaluate and interpret key metrics, driving proactive solutions for periods of increased workload and ensuring the timely delivery of enhanced procedures that meet or exceed expectations. Additionally, they will establish routines for communicating action plans and identified opportunities to relevant stakeholders, thereby fostering an environment of transparency and collaboration.

This role represents the QA Governance team by leading global projects, simplifying procedures, and enhancing the customer experience. The Consultant of QA Governance will also maintain strong engagement levels among team members, fostering a culture of innovation, operational excellence, and continuous improvement aligned with the Company Growth Strategy.

What You'll Do For Us

• Identify improvement areas in the current processes for APAC, EMEA, NA and/or LATAM Recruitment Operations, HR Compliance and Employee Care based on the feedback received via escalations, checkpoints and process enhancements sessions.
• Simplify the team procedures and resolutions to our clients, to provide the best customer experience in a timely manner.
• In coordination with the Process Lead, analyze data and metrics available for North and Latin America population, case and call volume, and trends to identify opportunity areas.
• Bring proactive solutions to the team for seasonal periods where the workload increases.
• Deliver results that meet or exceed expectations on the enhancements proposed.
• Set the required routines to communicate the identified improvement areas and the action plan to take.
• Lead Global Projects and initiatives based on specific findings.

Technical Skills

• Excellent writing and verbal communication skills.
• Leadership and organizational skills and ability to plan and coordinate action plans.
• Constant research on external best practices to bring new ideas to the team.
• Experience in identifying improvement areas and bringing short- and long-term solutions.
• Ability to develop networking and collaborate with another team members, departments, and stakeholders.
• Capable of leading internal projects based on the enhancements proposed to leadership.
• Skilled to simplify, enhance, align, and eliminate procedures.

Qualifications & Requirements

• Bachelor's degree required. Ideally in Human Resources or Project management.
• Minimum of 4–6 years of experience in project coordination or project management - HR background is a plus but not required.
• Strong communication skills with the ability to engage confidently across cultures and levels of the organization.
• A mindset for continuous improvement and a passion for making processes simpler, faster, and better.
• Proficiency in Microsoft Excel and PowerPoint — knows how to structure insights and tell a compelling story with data.
• Strong analytical and critical thinking skills; comfortable working with ambiguity and turning insights into action.

Nice to Have

• Experience using tools like Workday, project management platforms (e.g., Asana, Smartsheet, Jira), or Lean Six Sigma exposure.
• Familiarity with Agile methodology and experience working in a global, matrixed organization.

What can help you be successful in the role?
Growth Behavior

• Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.
• Smart Risk: Makes bold decisions/recommendations.
• Externally Focused: Understands the upstream and downstream implications of his/her work.
• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.
• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior

• Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.
• Collaborate with the System, Customers and Key Stakeholders
• Develops Self and Others: Develop self and support others' development to achieve their full potential.
• Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.
• International Experience: Become part of international projects and work along multicultural teams, through our global network.

Annual Incentive Reference Value Percentage:8.33

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a highly analytical Visa Risk & Compliance Consultant to join our global Third-Party Agent risk team, focusing on Third Party Agent detection and compliance within the Visa payment ecosystem. This role will support and drive our Account Information Security program, a core component of ecosystem security within Visa's Payment Ecosystem and Control (PERC) team. The successful candidate will leverage advanced analytics, AI tools, and industry knowledge to improve detection models, develop new approaches for identifying risk, and work closely with clients to ensure they resolve compliance gaps. This role requires both technical expertise and strong communication skills, with partial coverage during U.S. hours to ensure effective collaboration and client engagement.

Position's Primary Responsibilities:

Risk Detection & Model Enhancement

• Collaborate closely with data engineers and cross-functional teams to identify patterns, anomalies, and potential risks associated with Third Party Agents.
• Apply unconventional and creative approaches to problem solving, leveraging data analysis, industry knowledge, and available tools to improve detection and reduce false positives.
• Contribute ideas and solutions for new identification methods, including the use of AI and automation.
• Support and drive Visa's compliance and enforcement efforts aligned with the Account Information Security (AI) program

Data Analysis & Reporting

• Utilize SQL and Excel to extract, manipulate, and analyze data from multiple sources.
• Prepare clear, actionable reports to communicate findings, trends, and recommendations to internal stakeholders and clients.
• Interpret complex data and translate findings into insights that clients can understand and use to make informed decisions.

Stakeholder Engagement & Communication

• Serve as a key point of contact for program-related inquiries, providing guidance on compliance obligations and best practices.
• Communicate directly with clients, informing them of their non-compliant status and next steps.
• Support client training, and remediation efforts related to Third Party Agent risk management.
• Communicate data-driven insights in a clear, accessible manner to both technical and non-technical audiences, ensuring clients understand the implications and recommended actions.
• Program Support & Process Improvement
• Contribute and drive to the development and enhancement of risk management policies, procedures, and program strategies.
• Identify and implement process improvements to increase efficiency and effectiveness in risk detection and compliance operations.
• Participate in cross-functional projects and collaborate with global and regional teams to ensure consistent program implementation.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
• 8+ years of experience in risk management, compliance, or fraud detection within financial services or technology.
• At least 3+ years of experience in data analytics, risk management, compliance, or fraud detection within financial services or technology.
• Advanced proficiency in SQL and Excel for data analysis and reporting.
• Strong problem-solving skills, with the ability to think creatively and work collaboratively with data engineers and cross-functional teams.
• Excellent written and verbal communication skills. Able to interpret and explain complex data findings clearly and actionable for clients.
• Strong organizational and time management skills, able to manage multiple priorities and deliver under tight timelines.
• Ability to work independently and as part of a team
• Amenable to a mid-shift (Manila Time), to cover U.S. business hours, and ensure effective collaboration with our team and clients.

Preferred Qualifications

• Experience with card payment systems and transaction processing.
• Experience in a compliance and enforcement role
• Familiarity with industry standards such as PCI DSS and regulatory compliance frameworks.
• High level of initiative, attention to detail, and problem-solving skills.
• Comfortable leading meetings, delivering presentations, and interacting with clients at all levels.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

ABOUT DXC

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer's entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

SMART FIRST MESSAGING

"At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive."

DXCSMARTFirst

RESPONSIBILITIES

• Provides assessment of applications to ensure compliance to IT Policies and Standards.
• Validate the Application Owners, align roles and responsibilities, establish a communication plan, and identify the main application stakeholders.

• Validate the Business Impact Analysis (BIA) of the applications.

• Review, update, and fix, if needed, the information about the applications in the Configuration Management Database (CMDB).

• Includes the creation and/or revision of application enterprise architecture diagrams:
• Application Environment Diagram (that includes data flow)
• Technical Infrastructure Diagram
• Authentication sequence Diagram
• Include validation of key application information
• Ownership Details
• Privacy Data
• Stewardship Data
• Technical Information
• Identity and Access Management Details
• Gather and review the existing application related documentations.
• Work with the Application Owners or the respective application vendor contact on the following support documentation and design processes to achieve compliance with the Critical Security Controls (CSC):
• Enterprise Architecture Diagrams
• Information Security Controls documentation and evidence
• Application Continuity Plan, if applicable
• Other risk checklists documentation, such as Privacy Impact Assessment, Third Party Risk Management Checklist etc.
• Provide support for the assessment and remediation (creating, completing, and/or reviewing) of the Computer System Validation (CSV) support documents and processes as per Standard Operating Procedures (SOP).
• Provide management for all identified issues from risk compliance assessment that covers:
• Issue Remediation
• Issue Risk Acceptance (issue exception request)
• Provide Identity and Access Management (IAM) support and coordination.
• Work with IAM teams for integration to Active Directory or SSO.
• Work with IAM teams to integrate with approved authorization management tools.
• Helps sustain application compliance by performing time-triggered or event-triggered stewardship activities as well as responding to service on-demand requests.

REQUIREMENTS

• Good communication skills
• Good customer relationship
• Can collaborate with different vendors, customers, and internal resources.
• Diligent/accurate documentation
• Meet target deliverables.
• Good understanding of application setup and hosting or enterprise architecture diagrams

What awaits you in DXC:

• Health Insurance (HMO) for you and dependents upon hiring
• Life Insurance coverage from day 1 of employment
• Days' Vacation and 15 Days Sick Leave
• Expanded maternity leave up to 120 days and Maternity Benefits
• Expanded paternity leave up to 30 days
• Non-Taxable Allowance (De-minimis)
• Company-sponsored trainings upskilling, and certification
• SMART First Working Arrangements
• Healthy and Encouraging Work Environment
• Recognition and Pay for Performance Culture
• Supplemental Pay (Standby/Shift)
• Retirement Program
• Employee Assistance Program

What a Rules Consultant does at Visa:

This is a management career role, responsible for providing support with respect to creating and implementing compliance solutions that meet regulatory and strategic compliance objectives of Visa Inc. and its Clients with respect to the Visa International By-Laws, Visa Core Rules & Product and Service Rules and associated Supplemental manuals.

The role will be accountable for resolving complex violations of the Visa Rules and will also focus on CEMEA regional proactive compliance programs and may be exposed to working on proactive compliance initiatives in any of the Visa regions. The role will ensure that Clients are compliant to the Visa Rules and to monitor, investigate and validate the compliance status of Clients and where necessary to pursue corrective, and negotiated actions with the Clients to bring them into compliance following the regulations as appropriate. This role will manage compliance cases/incidents and ensure that Non-Compliance Assessments (NCA) are assessed, deferrals granted when appropriate and agreed to incentivize compliance.

This role is an individual contributor but may be exposed to additional responsibility for direct reports, will be responsible for a direct budget and revenue responsibility managing and setting the direction for compliance enforcement initiatives which often involves complex and strategic issues that need oversight at an executive level given the precedence of such issues in the network.

The expectations of this role include the following and is not limited to:

• Monitoring, investigating, and validating the compliance status of Clients and where necessary to agree and execute corrective measures
• Managing internal and external (when needed) relations within the context of compliance enforcement and non-compliance assessments and processes escalating where appropriate to the Rules CIE Management as required

• General Client compliance with the Visa Rules covering:

• Assessment of the severity of the violation

• Case Management until resolution is achieved
• Imposing Non-Compliance Assessments, if required
• Implementation of remediation plans and/or waivers in conjunction with Rules CIE Development staff members
• Communication with Clients, Internal Stakeholders, and rule business owners
• Management of multiple compliance actions with Business Function owners at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functions
• Provide Clients and staff with accurate interpretation and analysis of the Visa Rules in response to inquiries and/or questions related to Compliance activities and ensure understanding and compliance with the Visa Rules
• Develop and maintain good relationships with regional offices to ensure RCS team initiatives and best practice effectively introduced across all markets
• Assist in defining the annual strategy and objectives and plans to support the regions in accordance with strategy as directed by Senior Director, Rules CIE Team
• Responsibility and accountability for the execution of the Rules CIE Team procedures, as developed and updated over time as the function progresses
• Management of priorities liaising with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximized

Qualifications

• Bachelors/Degree or equivalent (8+years) with extensive work experience.

• Strong interpersonal skills and proven abilities in negotiating and influencing customers and staff, including strong written and verbal communications skills.

• Excellent writing and verbal skills to convey complex topics in "Plain English".

• Strong analytical aptitude and demonstrated track record of working with data to develop business-oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions.

• Good project management skills to co-ordinate divergent interests, commensurate with managing a team/direct reports and working on multi-faceted compliance programs at an international level.

• Experience gathering business requirements and translating needs into successful deliverables.

• Excellent research and analytical skills.

• Ability to effectively work under pressure and adhering to tight deadlines.

• Ability to set priorities and manage expectations, and work both as part of a team and independently.

We're Hiring: Data Quality & Reporting Consultant

Location:
Hybrid (Metro Manila)

Type:
Contract

Duration:
12 Months with possible extension

Why This Role Matters

Data is the backbone of smart decisions — and we need someone who's passionate about turning raw information into
trusted insights that drive change
. As our
Data Quality & Reporting Consultant
, you won't just crunch numbers — you'll be the detective, the problem-solver, and the storyteller who makes our data meaningful, reliable, and actionable.

This is your chance to
make a real impact
: ensuring data integrity across enterprise systems, solving complex data puzzles, and shaping performance dashboards that guide strategy at the highest level.

What You'll Be Doing

Guard the quality of our data
— run audits, spot anomalies, and make sure everything we report on is rock-solid.

Be our data detective
— investigate inconsistencies, trace root causes, and implement lasting fixes.

Design and deliver insights
— build sleek dashboards and reports that power organizational decision-making.

Collaborate and influence
— partner with cross-functional teams to align data practices with business goals.

Innovate and improve
— bring fresh ideas to streamline data processes and reporting frameworks.

What You'll Bring

• A degree in
  Data Science, Statistics, Computer Science, or a related field
  .
• 5+ years
  of experience in data analysis and management.
• Expertise in
  Excel
  and
  Power BI
  (bonus points for SQL, Python, or R).
• An
  analytical mindset
  with a knack for spotting patterns others miss.
• Strong communication skills — you can explain data insights in a way everyone understands.
• The drive to work independently while thriving in a collaborative environment.

Why You'll Love Working With Us

Impact that matters
: Your work directly improves decision-making at an organizational level.

Room to grow
: Use cutting-edge tools, sharpen your analytical skills, and expand your data toolkit.

Flexibility
: A consultant role with independence, but backed by a supportive and collaborative team.

Challenge
: Every day brings new puzzles to solve and opportunities to innovate.

How to Apply

Ready to bring clarity and power to our data? Send your CV to the provided email address.

Ascendion Philippines is

for Process Improvement Analyst (Greenbelt Certified)

Position: Process Improvement Analyst (Greenbelt Certified)

Set up: Hybrid ( Monday-Friday Only)

Work Location: Taguig, City Philippines

For interested candidates, you may send your resume to

or message your NAME/NUMBER/EMAIL ADDRESS to

Qualifications

Greenbelt Certified

Can start ASAP

Business Process Improvement and Business Process skills

Strong Analytical Skills and Business Analysis experience

Strong skills in Business Process Improvement and Business Process analysis

Excellent Analytical Skills and Business Analysis experience

Effective Communication skills, both written and verbal

Ability to work independently and in a team environment

Proficiency in using process improvement tools and software

Bachelor's degree in Business Administration, Management, or a related field

Experience in a similar role within the technology or consulting industry is a plus

Job Summary
: The Process Improvement Scheduler is responsible for planning, coordinating, and overseeing the scheduling, dispatching, and utilization of manpower resources to ensure efficient and timely completion of projects. This role involves defining manpower requirements, allocating resources, managing schedules, and tracking performance. The Scheduler will work closely with various departments to ensure that all project milestones are met and that any deviations are promptly addressed.

Key Responsibilities
Manpower Planning & Scheduling
:

• Collaborate with project stakeholders to define manpower requirements and objectives.
• Develop initial manpower plans and timelines.
• Allocate necessary resources and create detailed schedules.

Dispatching & Execution

• Assign tasks to team members and oversee deployment.
• Monitor manpower performance, including man-hours and resource utilization.
• Ensure timely completion of tasks and milestones.

Utilization & Tracking

• Calculate and reconcile man-hours and project costs.
• Track manpower progress and make necessary adjustments.
• Submit monthly reports to billing and ensure compliance with control measures.

Controls & Reporting

• Obtain approvals from the Business Controller and Operations Manager for manpower plans and adjustments.
• Ensure accurate and timely submission of all required documentation and reports.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Proven experience in manpower scheduling and management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling and dispatching software and tools.

Skills

• Ability to manage multiple projects simultaneously.
• Strong organizational and time-management skills.
• Attention to detail and a high level of accuracy.
• Ability to work collaboratively with cross-functional teams.

Work Environment

• Office-based with occasional site visits as required.
• Fast-paced and dynamic work environment.

JOB SUMMARY:

Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment.

DUTIES AND RESPONSIBILITIES

Reviews and assess the adequacy and effectiveness of Company policies, processes, and procedures.

Identifies gaps, weaknesses, and risks in internal controls and compliance procedures. Reviews and analyzes processes to ensure compliance and operational efficiency. Recommends improvements for internal controls, processes, and procedures.

Prepare detailed reports documenting findings, risks, and recommendations.

Collaborates with various Department Heads to address control gaps and implement improvements.

Monitors adherence to internal policies, procedures, and regulatory requirements. Performs other duties that may be assigned from time to time.

QUALIFICATIONS:

A graduate with a Bachelor's degree in Accountancy.

Must be a Certified Public Accountant (CPA).

Experience with one of the Top External Audit Firms is required.

Experience in internal audit is required.

With very good written and oral communication skills.

With strong analytical and problem-solving abilities.

Must have worked in ERP environment.

High proficiency in MS Office especially in MS Excel.

Generate plan, implement and monitor effectiveness of the project assuring and improving quality, safety and efficiency. Render support and assistance within his/her section and others in achieving the overall company goals and targets.

Responsible for kaizen detection of high impact kaizen items that will improve Quality, Efficiency, Safety, Material consumption , Monitors Yield and Efficiency, for assigned area/Process, provides daily and weekly reports for the accomplishment , of corresponding area, and head of the evaluations and negotiations with process engineers, Conducts evaluation to ensure quality is not affected becomes better, Generate documents such as FMEA, HIRAC, ECCF, TCCF, PCCF and Technical report

Minimum Requirements:

• College Graduate
• With at least 2 years of relevant experience in Electronics/Semiconductor Company as similar designation is an advantage

Job Types: Full-time, Permanent

Benefits:

• Discounted lunch
• Free parking
• Promotion to permanent employee
• Transportation service provided

Work Location: In person