1,426 Quality Assurance Specialist jobs in the Philippines

About the role

Ensures inspection and conformance of incoming materials, in-process and finished products to food safety and quality standards.

Ensures that food safety and sanitation systems are maintained in accordance with GMP, SSOP, HACCP and other guidelines.

Conducts periodic inspection of facilities, equipment, practices, etc. Works mostly in the production sections verifying quality control, safety procedures and monitoring that food documentations are being followed, problem solving as relates to food safety issues, and assisting with compliance of cGMP or HACCP

Duties & Responsibilities:

• Ensures the evaluation of incoming materials, in-process and finished product inspection
• Evaluation of on-hold, conditional and rejected products
• Investigates causes of rejections and quality issues
• Product Feedback/ Complaint investigation
• Leads and ensures compliance and monitoring of all GMP/SSOP standards like personal hygiene, cleaning and sanitization, pest control, tools and equipment, process control, water, building and grounds
• Conducts monthly GMP compliance audit
• Meets audited departments to discuss findings and necessary corrective actions
• Ensure standard preparation and use of cleaning chemicals
• Equipment calibration
• Area and Cold storage monitoring
• May participate in supplier meetings as instructed by the QA Manager
• Assist in the review and updating of Food Safely Manual (GMP/SSOP Manual/Cleaning Manual & Etc.)
• Performance of other tasks that maybe assigned from time to time

Qualifications:

• Must be a graduate of BS Food Technology, Food Science, Meat Science, Chemistry, Biology and Nutrition or any related field.
• Proven experience in meat cutting/meat processing production, QA or R&D
• A minimum of 1-2 years of experience in food processing product
• Thorough knowledge of methodologies of quality assurance and standards
• Excellent numerical skills and understanding of data analysis/statistical methods
• Good knowledge of MS Office and databases
• Outstanding communication skills
• Knowledge in GMP/SSOP/HACCP
• Auditing
• Great attention to detail and a results driven approach
• Laboratory testing/Food analysis
• Trouble – shooting/Problem Solving
• Excellent organizational and leadership abilities
• Reliable and Trustworthy
• Willing to be assign in Orca Bagumbayan, Taguig

We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners.

This role is on an On-site setup. Our office is located at Eastwood in Libis, Quezon City.

Job Responsibilities

• Resolve cases around incident management & quality assurance.

• Follow our internal incident handling procedures and consequence matrices based on the incident types.

• Use the best of your judgment to identify lack of quality and rely on facts to deliver consistent feedback to our chauffeurs & LSPs.

• Be the master of our internal processes & procedures to provide the best coaching experience for our chauffeurs & LSPs.

• Support our Market Managers and provide regular feedback on the performance and quality standards of our partners.

• Support our onboarding team by performing activation calls and only allowing chauffeurs meeting quality standards on our platform.

• Process internal inquiries regarding incidents, quality related topics and quality assurance.

• Maintain stability and a high quality of service in our areas of operation.

• Provide regular feedback and conduct check-up calls with our partners.

• Provide statistics and insight into current trends within our operational teams.

• Ensure delivery of excellent service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.

• Provide consistent feedback regarding quality as well as processes.

• Carefully identify problems that might arise from operations with the use of ethical procedures and professional judgment

Job Qualifications:

• Must have at least 3-4 years of BPO experience, as a Quality Specialist, Ride-hailing, Dispatch, Travel, and Hotel Reservations is an Advantage.

• Have basic computer skills, as well as a working knowledge of essential customer relationship management software.

Creatunity LLC is looking for a dedicated and detail-oriented Quality Assurance Specialist who can support both our Marketing and Development teams. This role requires a solid understanding of Meta Ads creative reviews (policy, compliance, and overall asset quality) as well as hands-on QA testing for websites and applications.

• Support marketing efforts through Meta Ads QA (Creative Asset Review, Copyright & Compliance Check, and Quality Assurance Standards)
• Review and validate marketing materials before deployment
• Lead quality assurance activities across websites and applications
• Ensure all functionality works as expected before going live
• Write and execute test plans and regression checks
• Coordinate with marketing to review metrics and results related to QA work
• Periodically monitor live platforms to ensure continued performance and accuracy
• Provide general support across both the marketing and tech teams.

Requirements

• Bachelor's degree in Business, Quality Assurance, Marketing, or a related field
• Minimum of 2 years of experience in quality assurance
• Strong analytical mindset and exceptional attention to detail
• Excellent verbal and written communication skills
• Ability to deliver constructive and actionable feedback
• Advanced knowledge of QA processes, methodologies, and tools
• Proficient in data analysis and reporting
• Experience working with digital marketing assets or website testing (required)
• Hands-on experience with Meta Ads and familiarity with Meta's advertising guidelines (required)

Benefits

Independent Contractor Agreement

Monthly Performance Bonus

Health Insurance Reimbursement

WFH Upgrade Allowance

17 Days Paid Time-Off

4 Company-Wide Holidays

6 Country Holidays

100% Fully Remote

• 9 AM - 5 PM CST

Duties and Responsibilities:

• Develop comprehensive test plans outlining testing approach, scope, resources, and schedule for software projects
• Execute test cases to ensure the functionality, usability, and performance of software applications
• Implement and maintain automated testing processes to improve efficiency and accuracy in repetitive test scenarios
• Conduct security testing to identify vulnerabilities and ensure that software products meet security standards
• Work closely with developers, product managers, and other stakeholders to understand requirements and provide feedback on potential quality issues.
• Create and maintain detailed test documentation, including test cases, test results, and testing progress reports.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or related courses.
• With at least 2 years in an IT-related environment.
• Proven experience in software quality assurance, with a strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficiency in using testing tools, frameworks, and PM Tools (e.g., Open Project, Click Up, Jira, etc.)
• Familiarity with programming languages (e.g., Java, Python) to create and maintain automated test scripts.
• Strong analytical and problem-solving skills to identify and address software defects and performance issues.
• Excellent communication skills to collaborate with development teams and effectively communicate testing results and recommendations.
• Meticulous attention to detail to ensure thorough testing coverage.
• Ability to adapt to evolving project requirements and shifting priorities.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Health insurance
• Life insurance
• Promotion to permanent employee
• Work from home

Work Location: In person

Position Title: Quality Assurance Auditor

Location: Alabang, Muntinlupa City

Setup: Onsite

Schedule: Rotating Shift

Qualifications:

• Bachelor's degree in any 4-year course

• Proven experience in Quality Assurance, preferably within the US Insurance or Health Care industry

• 2 to 3 years of hands-on QA experience is preferred

• Advanced proficiency in Microsoft Excel, including reporting, dashboard creation, and data management

• Strong verbal and written communication skills

Job Description:

Under the supervision of the Operations Supervisor, The Quality Assurance Auditor is responsible for ensuring the accuracy and integrity of client-facing documents by thoroughly reviewing Excel-based proposals and their source materials for errors or discrepancies that could lead to financial exposure. This role requires a strong understanding of employee benefits across medical and ancillary lines, as well as the ability to interpret Carrier Renewals, Quotes, Summary of Benefits and Coverage (SBCs), and benefit summaries. The ideal candidate is detail-oriented, proficient in Excel, including formulas and formatting—and possesses a solid grasp of how carrier rates and premiums are structured to ensure precise and reliable documentation.

Responsibilities

• Review client-facing and internal documents (carrier renewals, quotes, presentations) for accuracy and consistency.

• Identify and correct errors in benefits, census data, and rates to avoid financial or reputational risks.

• Ensure all documents align with carrier information and company standards.

• Interpret and verify benefit summaries across medical, dental, vision, life, disability, and ancillary products.

• Collaborate with internal teams to resolve any benefit inconsistencies.

• Prepare and manage broker compensation disclosure forms using the D365 system, ensuring compliance with regulations.

• Convert Excel proposals to PDF and deliver finalized documents to clients via email and upload them to the Simple Booklet system.

• Follow company policies related to quality, security, safety, environment, and data privacy.

• Address audit findings and corrective actions promptly.

• Report any security incidents or vulnerabilities.

• Perform other duties as assigned.

Quality Assurance Specialist (Calibration Lab)

Location:
Remote — Philippines (collaborating daily with the U.S. team)

Employment Type:
Full‑time

Keep precision honest.

Join a quality‑driven lab team that helps customers trust every measurement. You'll own the accuracy of calibration certificates, streamline documentation, and turn data into decisions that improve how the lab runs—day in and day out.

Benefits and Compensation:

• Permanent Work from Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance

What you'll do

• QC & certify calibration certificates
  against internal procedures and industry standards.
• Keep records audit‑ready
  —accurate, complete, and easy to find.
• Spot patterns in the data
  and prepare simple, actionable reports.
• Partner with lab technicians daily
  to resolve discrepancies and keep work flowing.
• Maintain document control
  (SOPs, templates, versioning).
• Log customer complaints
  per quality system requirements and help with vendor follow‑ups.
• Work confidently in Excel & enterprise systems
  (we'll train you on the lab tools).

Why you'll love it here

• Real impact:
  Your sign‑off is the last mile before certificates reach customers.
• Growth you can feel:
  Expand scope as you master tools and processes; plenty of room to take on more.
• Supportive team:
  Clear procedures, open communication, and a leader who values initiative.
• Modern mindset:
  We welcome smart uses of AI/automation to speed up checks and reporting.

What you'll bring

• Calibration lab or quality experience
  (calibration certificate workflows strongly preferred).
• Working knowledge of basic statistics & measurement
  (mean/median/mode, standard deviation, significant figures, SI unit conversions).
• Solid Excel skills
  (sort/filter, lookups, formulas; macros not required).
• Detail obsession & time management,
  with clear, proactive communication.
• Comfort with new software/ERPs
  —you pick up systems quickly.

Nice to have

• Familiarity with
  ISO/IEC 17025:2017
  .
• Experience using
  AI tools
  to streamline document checks or reporting.
• Technical writing
  in a test & measurement or calibration environment.

Role Description

This is a full-time, on-site role for a Quality Assurance Specialist located in Cagayan De Oro City. The Quality Assurance Specialist will be responsible for overseeing and implementing quality control measures, ensuring adherence to retail program standards, conducting quality audits, and managing overall quality assurance processes. The role involves closely monitoring operations to maintain high standards of product and service quality.

Qualifications

• Skills in Quality Control and Quality Assurance
• Proficiency in Quality Auditing processes
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• Ability to work collaboratively in an on-site team environment
• Previous retail program experience in a similar role is preferred
• Day Time Shift

We are seeking a meticulous and diligent Quality Assurance Specialist to join our team. This role focuses on ensuring the accuracy, compliance, and quality of patient care documentation, with a particular emphasis on adherence to Medicare guidelines. As the Quality Assurance Specialist, you will audit documents, provide training, and collaborate with various teams to improve processes and maintain high standards of compliance.

Key Responsibilities:

1. Document Review and Compliance

Audit patient care documents for completeness, accuracy, and compliance with healthcare guidelines.

Identify and resolve discrepancies or issues in documentation promptly.

Ensure that patient care reports are compliant and ready for billing purposes.

1. Liaison and Communication

Serve as a key point of contact between facilities, field officers, and the Quality Assurance team.

Facilitate smooth communication and promptly address issues related to documentation.

Provide guidance to facilities and field officers on documentation requirements and best practices.

1. Reporting and Analysis

Prepare regular reports on documentation accuracy, compliance, and areas for improvement.

Analyze trends to identify opportunities for refining documentation practices.

Collaborate with teams to develop strategies for improving compliance and process efficiency.

1. Training and Support

Develop and conduct training sessions for staff on Medicare documentation standards and guidelines.

Provide continuous support and feedback to ensure documentation practices remain compliant and accurate.

1. Process Improvement

Collaborate with internal teams to enhance documentation processes and procedures.

Stay updated on Medicare guidelines and regulatory changes to ensure continued compliance.

Requirements:

Bachelor's degree in Healthcare Administration, Nursing, or a related field is a plus.

Minimum of 2 years of experience in a quality assurance or compliance role, preferably within the healthcare or medical transportation industry.

In-depth knowledge of Medicare guidelines and healthcare documentation standards.

Strong analytical skills with a high level of attention to detail.

Ability to multitask in a fast-paced environment while maintaining diligence and persistence.

Position Overview: We are seeking a detail-oriented and proactive Quality Assurance Specialist to join our team. In this role, you will be responsible for evaluating and assessing the quality performance of call interactions between our team and existing or potential customers. You will work closely with our call center staff to ensure that all processes, policies, and procedures are followed, and will also take active steps to improve customer service quality.

As a Quality Assurance Specialist, you will be required to take calls, become familiar with account-specific processes, and monitor interactions across different channels (call, chat, email). This role is integral to ensuring we provide an excellent customer experience and continuously improve performance.

Main Job Tasks, Duties, and Responsibilities:

• Quality Control Design: Collaborate in the design and implementation of quality control monitoring formats and standards for call, chat, and email interactions.
• Data Management: Use quality monitoring data management systems to compile and track performance at both team and individual levels.
• Customer and Client Improvement Programs: Participate in customer and client improvement programs to identify customer needs, expectations, and areas for improvement.
• Monitoring and Reporting: Perform call, chat, and email monitoring and provide trend data to the site management team.
• Performance Management: Identify and monitor interactions with poor performance and work with team leaders to address these issues.
• Calibration Sessions: Coordinate and facilitate call calibration sessions for call center staff to ensure quality standards are maintained.
• Feedback and Coaching: Provide feedback to call center team leaders and managers, offering recommendations to improve performance. Lead coaching sessions or focus group discussions on identified critical and non-critical errors.
• Performance Reporting: Generate comprehensive performance reports (daily, weekly, and monthly) that include evaluations, sampling, defects, QA scores, etc.
• Quality Reports: Prepare and analyze internal and external quality reports for management review.
• Additional Duties: Perform other duties as assigned by management to support the team and improve overall service quality.