1,383 Quality Assurance Leader jobs in the Philippines

The Quality Assurance Team Leader supports the QA Supervisor in ensuring the implementation of quality standards and procedures within operations. This role leads a team of QA staff in conducting daily inspections, monitoring compliance, and ensuring that all operational processes are aligned with J&T Express standards, especially in parcel handling, facility upkeep, and security monitoring.

Key Duties and Responsibilities:

1. Team Supervision and Task Delegation

Lead and supervise QA personnel during their daily tasks and assignments.

Ensure all team members are properly briefed on duties and follow quality protocols.

Provide coaching and guidance to improve team performance and efficiency.

1. Operational Inspection and Compliance

Assist in checking cleanliness and orderliness of work areas, equipment, and storage facilities.

Ensure compliance with company SOPs on parcel handling, documentation, and remittance.

Monitor parcel sorting and handling, especially for high-risk parcels (damaged, headless, or COD items).

1. CCTV and Incident Monitoring

Oversee CCTV monitoring for daily operations, especially during parcel investigation, opening, and processing.

Coordinate with IT or Maintenance if any camera system is offline or malfunctioning.

1. Reporting and Documentation

Submit daily and weekly QA activity reports to the QA Supervisor.

Document any violations or incidents, and initiate immediate corrective actions if needed.

Assist in investigations related to parcel loss, misdelivery, or tampering.

1. Coordination and Communication

Act as liaison between QA staff and supervisors to ensure smooth flow of operations.

Coordinate with other departments (e.g., Sprinter team, Inventory, Admin) for quality-related concerns.

Job Types: Full-time, Permanent

Benefits:

• Paid training

Work Location: In person

QA TL aims to prevent operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels. He/she is concerned with the proactive procedural process of J&T Operations (both internal and external). Anticipates periods of problem occurrence and proposes plans to address those, one of which, is through monitoring of Delivery Center (DC) and Branches' CCTV.

QUALIFICATIONS

1.At least 2nd year college or graduate of any 2-year program

2.With at least 2 years related experience preferred.

KNOWLEDGE, SKILLS, & ABILITIES

1.Willing to be trained

2.Can prepare reports.

3.Can work with a team with minimum amount of supervision.

4.Has the ability to multi-task as needed.

5.Driven to attain continuous improvement.

6.With keen attention to details.

7.Ability to make decisions on matters involving immediate problem solving within his/her area of control.

DUTIES AND RESPONSIBILITIES

1.Responsible & ensures that the cleanliness of the work area/branches, both inside and outside are properly maintained.

2.Inspects and ensures that all equipment are properly functioning, maintained, and all supplies are properly controlled and kept, in collaboration with fixed asset staff.

3.In-charge of accepting, counting, and safekeeping COD remittances from Sprinters.

4.Inspects the CCTV every day to ensure that it is online and perfectly working.

5.Must be present during processing of damaged and headless parcels. The opening of parcels must be under CCTV monitoring.

6.Inspects pick-up package and pick-up scan until arrival to DC.

7.Inspects arriving packages, arriving scan, pick-up scan, and assign each courier to do the delivery, in collaboration with the admin.

8.Double checks that the schedule of operation's truck is being followed.

9.Inspects all packages to be sorted for delivery or Return-to-Sender (RTS).

10.Double checks and sort all pending deliveries for the next day priority delivery.

11.Gives specific instructions to Sprinter who will do re-delivery.

12.Duties may be supplemented or otherwise revised by J&T Express at its sole discretion.

Job Title: Quality Assurance Team Leader

Location: Davao Plant 1, Mac Arthur Highway, Ulas, Talomo Dist., Davao City

Reporting Relationships

Reporting to: Quality & Systems Manager

At Coca-Cola Europacific Aboitiz Philippines, we are driven by our purpose to Refresh the Philippines and Make a Difference –continuously leading the beverage industry with our Great People, Great Beverages, Great Execution, and Great Partners. As we continue to grow and shape the future, we are seeking passionate and innovative talents to join our team and make a difference with us.

Our commitment to excellence has been recognized through numerous industry awards such as Great Place to Work, Best Workplaces in Asia, Dream Employer of the Year, and Universum's Employers Award – and we take pride in our achievements and the impact we have made in the beverage industry.

The Quality Assurance Leader leads the QA Team, in his/her assigned area, in ensuring the quality, food safety, and integrity of products and processes, and ensuring continuous improvement by driving sustainability in the manufacturing operations in accordance to the requirements and specifications set by the (a) Coca-Cola Europacific Aboitiz Philippines, (b) the Coca-Cola Operating Requirements, (c) applicable international standards, and (d) pertinent laws and regulations of the Philippines

Responsibilities Would Include:

• Conducts strategic planning for quality and food safety improvement on the area being handled

• Performs benchmarking and replication activities to identify improvement opportunities for overall quality and food safety performance.

• Conducts budget preparation and review based on strategic plans for the laboratory management 

• Analyse results of the performance indices and manage variables to attain quality goals and objectives.

• Ensure quality assurance and control programs and routines are effective and in place.

• Reviews the quality performance by checking Quality Assurance analyses results and trends

• Leads the QA Area Team Meeting for the team to discuss previous performance and provide direction setting

• Participates in and provides inputs during the QA Department Meeting to align plans and report performance

• Supports the maintenance of the certification status and compliance of the Manufacturing Facility to ISO 9001 and FSSC 22000

• Participates in QRA and FSRA review according to the requirement of the management system

• Participates in and conducts Plant audits

• Ensures that documentation and records keeping are effectively done

• Ensures compliance of the whole team with all management system policies

• Conducts interviews and selects, the most suitable candidate for vacant positions in his team.

• Provides regular coaching and mentoring to assigned associates to ensure that expectations from the role are constantly met.

• Conducts regular performance reviews to manage team performance and to set a clear career plan of his/her direct reports. 

• Reviews and Approves the attendance of the team, including leaves, shifting and overtime, to ensure continuous operations and compliance with cost directions, budget and Company policies and procedures.

• Implements Company rules and regulations among his direct reports and performs consequence management or institute disciplinary measures in cases of violations.

• Spearheads People Development Forum/ Succession Planning for his team with the rest of the leadership team and ensures progress on the identified development areas for each of his subordinates.

• Works with the rest of the management team in laying-down and executing programs in his area of assignment. 

• Review contracts of service provider and provides People team opportunities areas.

• Responsible in promoting industrial peace and cultivating engaged labor unions; ensures they are aligned with company directions. 

• Actively participates in the Collective Bargaining Agreement negotiations. Leads closure of grievance cases and LMC issues and concerns. 

Position Requirements:

• Preferably a graduate of any Science or Engineering course

• Preferably with minimum of 2 year experience in Manufacturing

• Excellent root cause analysis and problem-solving skills

• Excellent leadership and collaboration skills for both internal and external stakeholders. 

• Knowledgeable with Microsoft Office applications

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Thrive with us at Coca-Cola Europacific Aboitiz Philippines and be part of a company that is shaping the future of the beverage industry. Together, we can create great moments and make a positive impact on the lives of millions. Apply today and let's refresh the world together

Ascendion Philippines is

for Process Improvement Analyst (Greenbelt Certified)

Position: Process Improvement Analyst (Greenbelt Certified)

Set up: Hybrid ( Monday-Friday Only)

Work Location: Taguig, City Philippines

For interested candidates, you may send your resume to

or message your NAME/NUMBER/EMAIL ADDRESS to

Qualifications

Greenbelt Certified

Can start ASAP

Business Process Improvement and Business Process skills

Strong Analytical Skills and Business Analysis experience

Strong skills in Business Process Improvement and Business Process analysis

Excellent Analytical Skills and Business Analysis experience

Effective Communication skills, both written and verbal

Ability to work independently and in a team environment

Proficiency in using process improvement tools and software

Bachelor's degree in Business Administration, Management, or a related field

Experience in a similar role within the technology or consulting industry is a plus

Job Summary
: The Process Improvement Scheduler is responsible for planning, coordinating, and overseeing the scheduling, dispatching, and utilization of manpower resources to ensure efficient and timely completion of projects. This role involves defining manpower requirements, allocating resources, managing schedules, and tracking performance. The Scheduler will work closely with various departments to ensure that all project milestones are met and that any deviations are promptly addressed.

Key Responsibilities
Manpower Planning & Scheduling
:

• Collaborate with project stakeholders to define manpower requirements and objectives.
• Develop initial manpower plans and timelines.
• Allocate necessary resources and create detailed schedules.

Dispatching & Execution

• Assign tasks to team members and oversee deployment.
• Monitor manpower performance, including man-hours and resource utilization.
• Ensure timely completion of tasks and milestones.

Utilization & Tracking

• Calculate and reconcile man-hours and project costs.
• Track manpower progress and make necessary adjustments.
• Submit monthly reports to billing and ensure compliance with control measures.

Controls & Reporting

• Obtain approvals from the Business Controller and Operations Manager for manpower plans and adjustments.
• Ensure accurate and timely submission of all required documentation and reports.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Proven experience in manpower scheduling and management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling and dispatching software and tools.

Skills

• Ability to manage multiple projects simultaneously.
• Strong organizational and time-management skills.
• Attention to detail and a high level of accuracy.
• Ability to work collaboratively with cross-functional teams.

Work Environment

• Office-based with occasional site visits as required.
• Fast-paced and dynamic work environment.

JOB SUMMARY:

Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment.

DUTIES AND RESPONSIBILITIES

Reviews and assess the adequacy and effectiveness of Company policies, processes, and procedures.

Identifies gaps, weaknesses, and risks in internal controls and compliance procedures. Reviews and analyzes processes to ensure compliance and operational efficiency. Recommends improvements for internal controls, processes, and procedures.

Prepare detailed reports documenting findings, risks, and recommendations.

Collaborates with various Department Heads to address control gaps and implement improvements.

Monitors adherence to internal policies, procedures, and regulatory requirements. Performs other duties that may be assigned from time to time.

QUALIFICATIONS:

A graduate with a Bachelor's degree in Accountancy.

Must be a Certified Public Accountant (CPA).

Experience with one of the Top External Audit Firms is required.

Experience in internal audit is required.

With very good written and oral communication skills.

With strong analytical and problem-solving abilities.

Must have worked in ERP environment.

High proficiency in MS Office especially in MS Excel.

Generate plan, implement and monitor effectiveness of the project assuring and improving quality, safety and efficiency. Render support and assistance within his/her section and others in achieving the overall company goals and targets.

Responsible for kaizen detection of high impact kaizen items that will improve Quality, Efficiency, Safety, Material consumption , Monitors Yield and Efficiency, for assigned area/Process, provides daily and weekly reports for the accomplishment , of corresponding area, and head of the evaluations and negotiations with process engineers, Conducts evaluation to ensure quality is not affected becomes better, Generate documents such as FMEA, HIRAC, ECCF, TCCF, PCCF and Technical report

Minimum Requirements:

• College Graduate
• With at least 2 years of relevant experience in Electronics/Semiconductor Company as similar designation is an advantage

Job Types: Full-time, Permanent

Benefits:

• Discounted lunch
• Free parking
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

• Salary:

Php 44,000 to Php 60,000
- Location:

Manila
- Country:

Philippines
- Business Unit:

Education
- Vacancy Type:

Permanent
- Closing Date:

19 October 2025

Hannah Heradura

Process Improvement Analyst

Internal

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the salary range of Php 44,000 to 60,000 to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We're looking for someone with a talent for process and system improvement and automation to join the International Education Digital Production team. The ideal candidate will help us transform our internal processes so that we can work more effectively to deliver world class educational resources to our customers.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second-largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as a Publishing Systems and Process Analyst?

Reporting to the Head of Global Publishing Systems, your accountabilities will include:

• Building positive relationships with people in International Education Operations and in Technology, learning about how we work
• Continually analysing our current ways of working and the systems we use, and making recommendations for improvement
• Researching, designing, and implementing your recommended solutions, in collaboration with our colleagues in Technology
• Representing the needs of the department on other technology projects as a key subject-matter expert, making sure the systems we use are as effective as they can be

What makes you the ideal candidate for this role?

An ideal candidate has the following qualities:

Essential:

• Understanding of business analysis and process improvement techniques
• Understanding of different types of automation (e.g. fixed, programmable, flexible, integrated) & associated tools (e.g. code, software, platforms)
• Experience of analysing complex processes and systems, with the ability to identify problems and suggest solutions
• Excellent communication skills, with the ability to work with both technical teams and stakeholders of varying levels of digital literacy to translate requirements and expectations
• A positive attitude towards embracing change and uncertainty while supporting stakeholders through said change in processes and systems

Desirable:

• Presentation and influencing skills, including to senior stakeholders
• Ability to understand how best to deliver value and drive growth and profitability

This role requires excellent written and verbal communication skills. As part of the selection process, you will be given interview questions ahead of time, so that you can prepare thoughtful answers that demonstrate your skills. These will be sent via email so, check your inbox/spam for this.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.

The Process Improvement Specialist assists and leads projects to improve the efficiency and productivity of the different processes in the company.

Qualifications:

• Minimum of 2 years in College, preferably in Business, IT, or Computer Science courses. A bachelor's Degree is an advantage.
• Knowledgeable in creating processes, documentations, workflows, and diagrams.
• Computer literate and proficient in using digital tools.
• Excellent communication skills, both oral and written.
• Critical thinker with strong problem-solving skills.
• Team-oriented and adaptable.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person