46 Project Manager Philippines jobs in the Philippines
Global Regulatory Compliance Project Manager-Philippines
Posted 1 day ago
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Job Description
Entirety
is a place where you are valued as an individual and recognized for your accomplishments and potential. Our company values partnership, innovation, and integrity.
Working directly with Fortune 500 clients
and key decision-makers across various industries and geographies, you'll move quickly along the learning curve, and our clients will benefit from your fresh perspective.
This is a great opportunity to learn about the
highly specialized sector of the telecommunications compliance market.
We are looking for a proactive, committed, and methodical person.
Fluency in English, other languages are a plus. You'll be part of our operations team, ensuring reliability and speed for our projects, tracking project status, delivering reports, and providing excellent internal and external customer service.
This role builds strong external partnerships and drives proactive engagement to ensure the regulatory compliance needs of our customers are met according to their expected timelines and goals.
Global Regulatory Compliance Project Manager
, Philippines, focuses on customer relations, management and execution of certification projects, from beginning to end.
Responsibilities:
- Maintain continuous contact with the client, receive their requests, respond to inquiries, follow up on their regulatory compliance projects in telecommunications, and provide information. Comply with service level agreements. Be the voice of the customer within the company. Keep databases and information systems related to clients, countries, projects, and more up to date.
- Extract actionable items from proposals
- Resource allocation and kick-off creation, along with dependencies.
- Track dependencies status and pull customers for completion.
- Request clarifications from customers if needed support.
- Support and communicate with the customer on project-related issues and details.
- Manage the planning, execution, and control of regulatory compliance projects in telecommunications, engaging internally and with third parties (laboratories, governments, etc.) to meet established goals.
- Keep databases and information systems related to clients, countries, projects, and more up to date.
- Provide technical advice on regulatory compliance projects in telecommunications as needed; must be knowledgeable about technologies and stay updated continuously.
- Research regulatory information to ensure compliance in telecommunications across countries.
- Relevant regulations, certification procedures, and associated certification costs and services.
- Management of local suppliers involved in these processes.
- Participate in Industry forums when possible.
- Maintain key quality and regulatory compliance performance metrics.
Internal and External Relationships:
- Industry stakeholders, regulators, and suppliers in APAC
- All team members
Knowledge and experience:
- Fluent in English
- Telecommunications knowledge
- Electrical knowledge
- Regulatory compliance, industry experience
- Result orientation
- Teamwork
Industry
- Business Consulting and Services
Employment Type
- Full-time
Project Delivery Lead
Posted 1 day ago
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Job Description
Key Responsibilities
- Oversee end-to-end project delivery across multiple workstreams
- Develop and maintain detailed project plans, budgets, and resource allocations
- Lead project governance, reporting, and stakeholder communication
- Identify and mitigate risks, ensuring proactive issue resolution
- Drive continuous improvement in delivery methodologies and team performance
- Collaborate with internal and external stakeholders to align on goals and priorities
- Ensure compliance with organizational standards and regulatory requirements
- Mentor junior project managers and foster a high-performance culture
Qualifications
- Bachelor's degree in Business, Engineering, IT, or related field
- 7+ years of experience in project management or delivery leadership
- Proven track record of delivering complex projects successfully
- Strong leadership and team management skills
- Excellent communication and stakeholder engagement abilities
- PMP, PRINCE2, or Agile certifications preferred
- Proficiency in project management tools (e.g., MS Project, Jira, Confluence)
Specialist – Project Delivery
Posted 1 day ago
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About Orica
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse team of more than 13,000 across the world.
It's an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
About the role
We are excited to announce an amazing opportunity for a Specialist – Project Delivery role to join our esteemed GBS team in our Manila office in Pasig City. This role is going to be a fulltime role on a hybrid working set-up.
The Specialist – Project Delivery is accountable for overseeing the full lifecycle of assigned projects, ensuring they align with Orica's project management frameworks and standards. The primary goal of this role is to complete projects within the set timeline and budget while meeting the defined objectives of the project, IT, and the broader business.
What you will be doing
This Specialist – Project Delivery involves developing and maintaining comprehensive project plans that outline activities, resources, objectives, scope, and technical requirements. It requires close collaboration with PMO Analysts, IT Coordinators, and Infrastructure Specialists to secure the necessary resources. The Specialist oversees the full project lifecycle—from initial scoping to final implementation—ensuring timely delivery within budget and in alignment with business goals and project standards. Regular tracking, reporting, and documentation are essential, along with promoting consistent use of project management methodologies across all initiatives.
Effective stakeholder engagement is key, including managing expectations across design and building teams and coordinating with the PMO Lead for scheduling and resourcing. The role also involves escalating critical decisions to leadership, managing vendor relationships throughout the project lifecycle, and working with Solution Architects to align technical insights with project planning. Regular status updates and proactive risk management ensure smooth project progression and alignment with strategic objectives.
What you will bring
- Tertiary qualified
- (2-5) years' experience in a Project Management function
- (2-5) years' experience in the Software Development Life Cycle (SLDC)
- PMP Certification (preferred)
- Excellent project management skills including budget, benefit, schedule and team management skills
- Strong analytical, problem solving and negotiation skills
- Strong stakeholder engagement skills and an ability to maintain good working relationships
- Excellent verbal and written communication skills with the ability to communicate across all levels of an organisation
- Ability to multi-task and manage multiple projects at once
- Demonstrated customer focus by evaluating decisions from the customer's perspective; building strong customer relationships and partnering well to help fulfil their needs
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
We respect and value all
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.
All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
Project Delivery Supervisor
Posted 1 day ago
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Job Description
What you will do:
The Project Supervisor will be responsible for the successful execution of the HVAC (Heating, Ventilation, and Air Conditioning) and BMS (Building Management System) scope within the Greenbelt Project. This role involves managing all phases of the project lifecycle—planning, execution, monitoring, and close-out—ensuring that work is completed on time, within budget, and in accordance with quality and safety standards.
How you will do it:
• Lead and manage the HVAC and BMS scope of the Greenbelt Project from initiation to completion.
• Develop and implement project plans, schedules, and budgets aligned with client requirements and company objectives.
• Coordinate and supervise subcontractors, suppliers, and internal teams to ensure timely and quality execution.
• Monitor progress and performance of HVAC and BMS installations, addressing technical issues and ensuring compliance with project specifications and standards.
• Conduct regular site visits and meetings with stakeholders, consultants, and contractors to resolve issues and maintain alignment.
• Ensure adherence to all safety, environmental, and regulatory requirements.
• Prepare and submit project status reports, risk assessments, and progress documentation to management and clients.
• Manage change orders, scope adjustments, and client communications related to HVAC/BMS.
• Collaborate with design and commissioning teams to ensure systems are integrated and tested successfully.
• Support procurement activities and review technical submissions related to HVAC and BMS equipment.
What we look for:
• Bachelor's degree in Mechanical, Electrical, or Building Services Engineering or related field.
• Minimum of 5 years of project management experience in MEP/HVAC/BMS projects.
• Proven track record in managing large-scale commercial or mixed-use development projects.
• Strong knowledge of HVAC systems, BMS integration, and project delivery processes.
• Familiarity with relevant codes, standards, and safety regulations.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, Primavera) is an advantage.
• PMP or equivalent certification is a plus.
Project Manager (GCS, Philippines: Cebu)

Posted 8 days ago
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Job Description
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Organization & Role:
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!
+ Lead cross-functional teams in developing and implementing transfer plans of New Products from NPI to CSO and/or Current Products to other CSO regions like China or Costa Rica
+ Manage CSO repair readiness, initial spares of FRUs identified, and customer (internal and external) escalations until the product support is handed over to CSO PROGs
+ Coordinate all transfer activities including Capital, Spares, and Headcount planning, Facility preparation, Training, Repair/Rework processes, Procurement of materials, Compliance, and Documentation
+ Project's single point of contact and representation of CSO team to enable required CSO deliverables in the RPD
+ Work closely with NPI, PSG, Continuing and Core Engineering, and Field Teams from Phase 3 to Phase 5
+ Drive product FRB during the early ramp until the product is handed over to PROGs
+ Manage strategic and major engineering projects other than product transfers as deemed necessary by the CSO Engineering Management
+ Provide and communicate timely project updates as needed and conduct regular project reviews.
+ And other task and or assignment assigned by immediate supervisor.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ BS Degree on either Electronics, Electrical, or Mechanical Engineering.
+ Minimum of 3 years' experience in engineering and/or project management role.
+ Experience in leading cross-functional projects.
+ Excellent communication skills at all levels in an organization.
+ Prior experience in product transfer is preferred.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Project Manager ( GCS, Philippines: Cebu)

Posted 8 days ago
Job Viewed
Job Description
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
+ Lead or manage projects, programs, or portfolios from conception through completion i.e. process improvement, cost savings, software development, and transfer of technology, using Project Management Techniques and Processes.
+ Works with multiple cross-functional groups over the project life cycle, coordinate dependencies and timing of deliverable within the project constraints: scope, schedule, and budget
+ Implements defined project management processes and procedures. Monitors project management compliance of other functional groups and assists when needed.
+ Communicate the status of projects to stakeholders, including the Senior Management; escalate issues as needed. Point of contact for any issues and concerns.
+ Present regular project updates to Project Sponsors and Stakeholders
+ Build PM training materials and conduct training, as necessary.
+ Attend to Project Management Office operational tasks and provide support to operations in linking organizational strategies to project execution and goals.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ College graduate of any 4 years course; preferably a graduate of Industrial Engineering or Information Technology
+ At least 3 years' experience in leading/managing projects or continuous improvement activities.
+ Minimum 1 year experience in leading/managing Software Development Projects
+ Excellent communication and composition skills with the ability to foster communication and integration between project teams and or functional groups.
+ Analytical, process oriented and strong documentation skills
+ Outstanding organization and planning skills
+ Excellent facilitation, collaboration and negotiation skills
+ Must have strong interpersonal, teamwork, stakeholder management and project management skills.
+ Ability to work with different levels of the organization and cross-functional groups.
+ Knowledge of MS office and Lean Six Sigma Methodologies an advantage
+ Knowledge in Agile Methodology
+ PMP Certified is a plus.
We are only considering candidates local to position location and are unable to provide relocation for this position.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Project Manager,Project Delivery
Posted 1 day ago
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CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a Project Manager, Project Delivery & Process Improvement role available.
Only candidates located in the Philippines to apply.
The Project Manager is responsible for managing the delivery of CATO projects, work items or any other initiatives, ensuring optimum performance of the team resources by providing clarity and guidance on deliverables, timelines and motivation to achieve milestones; lead project execution from planning, requirements definition, defining timeline and milestones, schedules, scope, budget estimations, and implementation plans, including identification of risks and mitigation plans; coordination of internal and external resources to ensure that projects adhere to scope, schedule and budget; ensures that relevant stakeholders are updated on project status and changes.
Essential Functions:
- Creates clear and concise plan in executing and monitoring projects, work items, and other initiatives assigned to the team by defining the scope, timeline, budget, milestones, deliverables, risks and mitigation plans, identification of stakeholders, resources, change management, and other activities related to the delivery of a project, or any initiative assigned to manage. This is required for all initiatives whether small/minor or extensive/major projects.
- Schedules, runs, facilitates and drives needed meetings, workshops, collaborations, and follow ups as needed on the projects or initiatives to ensure alignment on deliverables, tasks, timeline and task owners, from project definition up to post go live support, and ensuring completion of project deliverables according to schedule. These project meetings may be online or onsite depending on the scope and needs of the projects. Meeting documentation detailing the discussion points, decisions made, action items etc. must be sent to project stakeholders accordingly within a reasonable time.
- Provides internal and external stakeholders timely and regular updates on the project/initiatives' status through calls or emails, as needed on the scope of the project or initiatives; sends timely and proper escalation of risks, mitigation steps, resource issues, output quality issues, etc. that might impact the project scope, budget, and timeline. This includes proper kickoff and closure of projects/initiatives.
- Monitors the utilization of team resources to ensure optimum output and identify available bandwidth to take on tasks and complete deliverables. Reporting of team performance based on tasks/projects delivery, highlighting any subpar performance as well as achievements.
- Accurately, regularly and timely updates the project management artefacts which includes but not limited to team backlog, roadmap, sprint tasks, sprint reports, team utilization, project/initiative plan, timeline, and any other relevant documents used in managing projects/initiative, based on the team's way of working.
Qualifications:
- Project Management Training; 5-10 year experience
Knowledge, Skills, and Abilities:
- IT Project Management - Average to Extensive
- Process Improvement/Process Integration Project - Average to Extensive
- Business Analysis Background
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
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Project Delivery Manager|Banking
Posted 1 day ago
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Qualifications
- Graduate of any bachelor's degree in Computer Science/Information Technology or its equivalent.
- Must have excellent communications skills (Oral/Written). (Non negotiable)
- Must have minimum 5 years of experience as a full-time project manager (directly managing a project team) in a financial services, banking or insurance industry. (Non negotiable)
- Must have experience managing a software development project. (Non negotiable)
- Must be knowledgeable and have experience in Software Development Life Cycle. (Non negotiable)
- Must be versed with different project management frameworks (e.g. Waterfall, Agile/Scrum) and preferably certified (PMP, SCRUM, PRINCE2) (Non negotiable)
- Must have proven track record of successfully managing medium to large scale or complex IT projects in the banking or financial sector. (Non negotiable)
- Must have experience in leading and managing cross-functional project teams through the entire project lifecycle. (Developers (IT), Designers (UI/UX), Testers (QA), Business Analysts, and etc. (Non negotiable)
- Must have strong understanding of IT systems, technologies, and methodologies relevant to banking and financial services. (Non negotiable)
- Must be proficiencient in change management processes to facilitate smooth transitions during project implementations. (Non negotiable)
- Must have the ability to anticipate and address resistance to change among stakeholders and end users. (Non negotiable)
- Must be proficient in project planning, scheduling, budgeting, and resource allocation (Non negotiable)
- Must have the ability to identify and mitigate project risks related to security, compliance, and data privacy.(Non negotiable)
- Must have the ability to build strong relationships with internal and external stakeholders, including business users, IT teams, vendors, and regulatory bodies. (Non negotiable)
- Must be a fast learner that can come up with several solutions to solve a problem and will analyze to quickly to determine the best course of action. (Non negotiable)
Must be a self-starter who takes initiative, can work without supervision and begin projects independently, embrace challenges, sets high standards, focuses on successful outcomes and promotes teamwork. (Non negotiable)
Job Description
Job Summary
The Delivery Manager is responsible for the technical delivery and dependency management through close collaboration with P11 stakeholders (i.e. Product Owner, Service Designer, Production Engineering, Shared Services) as well as other cross-functional units within the organization (i.e ITG, ISD etc.)
The delivery manager performs SCRUM Master duties and responsibilities to the SRUM team in addition to developing the project plan, scope, estimates, timelines and manage the implementation of technical projects using project management methodologies (waterfall or agile) to ensure on-time delivery while meeting business requirements and ensuring compliance to process and technical standards.
The Delivery Manager is responsible for ensuring that project milestones and deliverables are fulfilled as committed, that roadblocks, risks, and issues are managed in a timely manner, and that implementation is done in compliance to the IT Governance framework.
Specific Duties & Responsibilities
- Facilitate effective project planning, execution, and delivery while ensuring adherence to SCRUM principles and practices as a SCRUM Master.
- Coordinate cross-functional teams, lead daily stand-ups, manage backlog, and promote agile methodologies as a SCRUM Master.
- Works with the Product Owner/Manager, the working team, and collaborates with cross-functional teams within the bank and external organizations to establish project timelines and delivery and dependency planning.
- Assist the Product Owner in prioritization of projects as part of the business planning/ demand planning cycle
- Provides weekly updates on the project Book of Work and when necessary, re-scopes the projects and updates project plans accordingly
- Identifies and/or assigns project tasks to individual members of the project team and ensures the timely availability of each output.
- Files and facilitates BAU requests and escalations needed to move the project forward.
- Schedules and facilitates conversations with bank partners to discuss project requirements and requests and to ensure delivery roadblocks are managed.
- Identifies and manages delivery and dependency risks and issues.
- Ensures that our practice adheres to IT Governance framework and other relevant regulatory and compliance requirements
- Works with Domain leads and Business Systems in establishing and improving our practices, particularly in software development, project management, and related bank process integration
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Project Manager,Project Delivery
Posted 1 day ago
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Job Description
Job Description
CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a
Project Manager, Project Delivery & Process Improvement
role available.
Only candidates located in the Philippines to apply.
The Project Manager is responsible for managing the delivery of CATO projects, work items or any other initiatives, ensuring optimum performance of the team resources by providing clarity and guidance on deliverables, timelines and motivation to achieve milestones; lead project execution from planning, requirements definition, defining timeline and milestones, schedules, scope, budget estimations, and implementation plans, including identification of risks and mitigation plans; coordination of internal and external resources to ensure that projects adhere to scope, schedule and budget; ensures that relevant stakeholders are updated on project status and changes.
Essential Functions:
- Creates clear and concise plan in executing and monitoring projects, work items, and other initiatives assigned to the team by defining the scope, timeline, budget, milestones, deliverables, risks and mitigation plans, identification of stakeholders, resources, change management, and other activities related to the delivery of a project, or any initiative assigned to manage. This is required for all initiatives whether small/minor or extensive/major projects.
- Schedules, runs, facilitates and drives needed meetings, workshops, collaborations, and follow ups as needed on the projects or initiatives to ensure alignment on deliverables, tasks, timeline and task owners, from project definition up to post go live support, and ensuring completion of project deliverables according to schedule. These project meetings may be online or onsite depending on the scope and needs of the projects. Meeting documentation detailing the discussion points, decisions made, action items etc. must be sent to project stakeholders accordingly within a reasonable time.
- Provides internal and external stakeholders timely and regular updates on the project/initiatives' status through calls or emails, as needed on the scope of the project or initiatives; sends timely and proper escalation of risks, mitigation steps, resource issues, output quality issues, etc. that might impact the project scope, budget, and timeline. This includes proper kickoff and closure of projects/initiatives.
- Monitors the utilization of team resources to ensure optimum output and identify available bandwidth to take on tasks and complete deliverables. Reporting of team performance based on tasks/projects delivery, highlighting any subpar performance as well as achievements.
- Accurately, regularly and timely updates the project management artefacts which includes but not limited to team backlog, roadmap, sprint tasks, sprint reports, team utilization, project/initiative plan, timeline, and any other relevant documents used in managing projects/initiative, based on the team's way of working.
Qualifications:
- Project Management Training; 5-10 year experience
Knowledge, Skills, and Abilities:
- IT Project Management - Average to Extensive
- Process Improvement/Process Integration Project - Average to Extensive
- Business Analysis Background
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Project Delivery Assurance Analyst
Posted 1 day ago
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What's The Role
Expect lots of support and encouragement while you're here. You'll be working alongside people who are passionate about what they do and eager to share their knowledge. At Shell, we value career growth—you'll have limitless opportunities to explore new areas of expertise or take your career in a new direction.
What You'll Be Doing
- Partner with the Delivery Scheduling Team to deliver HSSE, service and cost standards, and act as a primary point of contact for haulers, terminals in (a) managing any amendments to the schedule during its execution and (b) managing scheduling inputs such as supply allocation, urgent orders, lorry turnout.
- Act as the owners of the schedules during its execution; managing variations to plan as needed to have a good grasp of the overall schedule execution status.
- Manage any variations to plan such as, -Left-on-board (LOB) redirects including any corresponding surcharges -Order Scheduled Not Delivery (OSND) -Terminal/depot-, load quantity-, compartment-, trip sequence-, and vehicle changes, to ensure that the Delivery Scheduling Team is informed, and appropriate actions are agreed immediately and communicated to the drivers.
- Pro-actively communicates to Hauliers (dispatcher or Safety Officer) and Terminal Operations staff on changes to schedules, loading and delivery to customers.
- Act as primary point of contact for Hauliers (as applicable) on changes to the schedules, issues resolution, managing lorry availability and turnout, including analysis and reporting of hauler performance and Delivery Schedule Adherence (DSA).
- Act as primary point of contact for Supply Operations in managing supply allocations to ensure information is communicated to the Scheduling Team and any amendments to schedule being executed or planned is agreed and communicated to the drivers immediately.
- Act as primary point of contact for Terminal Operations in managing terminal downtime to ensure information is communicated to the Scheduling Team and any amendments to schedule being executed or planned is agreed and communicated to the drivers immediately.
- Interface with the Customer Operations (CO) to manage delivery inquiries, disputes, complaints, urgent orders, and other delivery-related-concerns from customers.
- Be the customers primary point of contact for delivery-related concerns during CSC out-of-office hours.
- Provide support during out of hours, when Scheduling is not on duty, e.g., run potential stock out and LOB reports based on updated stock data and adjust the schedule in case necessary during out of office hours (nights/weekends).
- Own performance management monitoring, analysis and reporting for KPIs related to haulier, supply, terminal processes
- Shift schedule (AM, Mid, Night) - ROTA changes every month
- Willingness to work during PH Holidays
What You Bring
- Able to work in a highly collaborative work environment
- Desire and open-mindedness in continuous learning.
- Proficient with MS Office. Comfortable with learning new IT systems/applications.
- Strong problem-solving and analytical skills are high preferred.
- Experience in multi-tasking and working/communicating with different stakeholders through voice, e-mail, and instant messaging. Able to handle difficult conversation
- Preparation for hybrid Delivery scheduler and Delivery assurance