112 Progressive Care jobs in the Philippines

The Head of Caregiving and Healthcare Services oversees the development, delivery, and compliance of Caregiving NC III and healthcare-related programs. This role ensures alignment with TESDA standards, manages instructors, and fosters partnerships with healthcare institutions for student practicum and employment opportunities.

Key Responsibilities

Academic Leadership

1. Curriculum Development:

• Design and update training programs for Caregiving NC III and healthcare courses in compliance with TESDA Training Regulations.

• Integrate industry trends (e.g., elderly care, palliative care, basic nursing skills) into lesson plans.

2. Instructional Supervision:

• Mentor and evaluate caregiving/healthcare instructors to ensure teaching quality and adherence to competency-based training.

• Conduct regular classroom and practicum site observations.

3. Assessment & Certification:

• Oversea student assessments, including written exams, practical demonstrations, and workplace simulations.

• Ensure compliance with TESDA's competency assessment and certification processes.

Administrative & Compliance

1. TESDA Compliance:

• Secure and maintain TVET Program Registration for caregiving and healthcare programs.

• Prepare reports for TESDA audits and accreditation.

2. Partnership Development:

• Collaborate with hospitals, clinics, and senior care centers for student practicum placements.

• Build relationships with healthcare employers for graduate job placements.

3. Resource Management:

• Manage training equipment (e.g., hospital beds, first aid kits, simulation tools) and ensure proper maintenance.

• Develop annual budgets for program operations and resource procurement.

Student & Community Engagement

1. Student Welfare:

• Address academic concerns and ensure a supportive learning environment.

• Promote values of empathy, professionalism, and safety in caregiving practice.

2. Community Outreach:

• Organize free healthcare clinics or elderly care workshops to enhance student experience and school reputation.

Qualifications

Education & Certifications:

Required:

· Bachelor's degree in nursing, Healthcare Education, or Allied Medical Sciences.

· TESDA Caregiving NC III certification (mandatory).

· Trainers Methodology Certificate (TMC) Level I or equivalent.

· Licensed Nurse (PRC) or caregiver with clinical experience.

Experience:

• Minimum 5 years of experience in caregiving/healthcare education, including 2 years in a supervisory role.

• Proven track record of managing TESDA-accredited programs (e.g., NC III compliance, competency assessments).

Skills & Competencies:

1. Technical Expertise:

• In-depth knowledge of Caregiving NC III competencies (e.g., personal care, infection control, emergency response).

• Familiarity with healthcare regulations (e.g., PhilHealth, DOH standards).

2. Leadership & Communication:

• Strong ability to lead faculty teams and collaborate with external partners.

• Excellent verbal/written communication skills (English and Filipino).

3. Soft Skills:

• Empathy, patience, and cultural sensitivity in handling diverse students and clients.

• Proficiency in Microsoft Office and Learning Management Systems (LMS).

Benefits

· Competitive salary with performance incentives.

· HMO coverage and professional development allowances (e.g., TESDA training updates).

· Opportunity to shape the next generation of healthcare professionals.

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Work Location: In person

Job Post: Medical Patient Care Coordinator (ND-BS)

Position Type:
Part-Time

Work Hours:
12:00 PM – 5:00 PM EDT

Work Days:
Monday – Friday

Salary:
Starting at $5 - $6 per hour (depending on experience)

About the Role

We are seeking a
proactive, detail-oriented, and experienced Medical Patient Care Coordinator
to support a healthcare practice specializing in patient care, insurance processing, and administrative coordination.

This role combines
front desk reception, insurance verification, and patient/lead management
with a strong focus on responsiveness and professionalism.

Key Responsibilities

Patient Interaction & Scheduling

• Manage inbound and outbound calls, IVR placement, and patient inquiries.
• Schedule, reschedule, and send reminders for patient appointments.
• Handle inbound/outbound lead management with prompt responsiveness.

Administrative & Documentation Support

• Maintain and organize patient records, reports, and correspondence.
• Prepare documents including reports, presentations, and spreadsheets.
• Manage email/text communications, including prioritization and newsletters.
• Calendar management and coordination of provider schedules.

Insurance & Claims Management

• Process claims and verify insurance coverage.
• Assist with pre-authorization, insurance certifications, and related tasks.
• Ensure accuracy and efficiency in all insurance-related activities.

Operational Support

• Provide provider and patient support as a Medical Receptionist/Medical Admin Assistant.
• Support clinical and administrative workflows, ensuring smooth operations.
• Think independently and handle tasks without requiring micromanagement.

Qualifications

Experience & Skills

• Prior work as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or related role.
• Strong background in healthcare administration and office work.
• Familiarity with insurance processes, claims handling, and verification.
• Experience in phone management and receptionist duties.
• Document management and organizational expertise.
• Proficiency with Go High Level; willingness to learn Tebra.
• Healthcare or medical assisting background is highly preferred, especially in management/admin roles.

Core Attributes

• Clear and professional English communication (written and spoken).
• Proactive, independent, and detail-oriented with strong problem-solving skills.
• Reliable, responsive, and able to prioritize leads and patient needs.

Requirements

• Must submit an NBI clearance or Local Police Clearance (if requested).
• Must be available for video meetings with camera on.
• Must have no other clients during scheduled work hours.
• Ability to submit a short video introduction as part of the application.

Technical Requirements

• Reliable laptop or desktop computer.
• High-speed internet (minimum 15 Mbps).
• Noise-canceling headset.
• Webcam for virtual meetings.
• Quiet, professional workspace.

Company Description:

Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 with the purpose of developing truly global insurance solutions for international seafarers and their families, providing them medical, disability, and life insurance.

This is the perfect career move for someone looking for a friendly working environment, extremely attractive benefits, and a fulfilling role with a dynamic work culture that fosters collaboration and opportunities for professional growth and development.

4 times higher nighttime differential – 40% nighttime differential instead of the 10% standard. Shifting schedule (roughly 50% dayshift, 25% midshift, 25% nightshift) with attractive compensation package that includes additional pay when working midshift and night shift.

Top Benefits or Perks:

· The countries best medical coverage for you and your family, with an annual limit of 100,000 USD (almost 6,000,000 PHP) per insured member.

· 13th month.

· 40% nighttime differential (on average 4,000 PHP extra per month depending on schedule)

· Profit sharing (0-4 months extra salary per year – Performance based – Potential of 100K).

· Flexible hybrid work set-up (7-10 days in the office per month).

· Retirement plan.

· Company paid training programs.

· Free office lunch.

· Globe mobile plan (1,000 PHP).

· Internet allowance (1,000 PHP).

· 1-time 20,000 PHP allowance for home-office set-up.

Job Description:

· Provide 24/7 quality customer service to global clients and members. Close coordination with providers for claims evaluation and case management.

· Frontline representative.

· Claims adjudication based on the procedure and medical plan coverage.

· Handle calls and chats from clients, members and providers.

· Establish a good rapport and assist members with their queries/concerns from all communication platforms.

· Ensure all emails and concerns are attended timely.

· Extract claims utilization reports.

Requirements:

· Bachelor's degree in nursing (Registered Nurse is a plus).

· Structured and organised.

· Good oral and written English communication skills.

· Familiar with MS office and Outlook.

· Customer-oriented with good interpersonal skills.

Job Type: Full-Time | Long-Term | Permanent Position (9:00 AM – 6:00 PM PST)

About Us

A List Therapy Group partners with home health agencies across the U.S. to deliver high-quality therapy services and virtual support. We are looking for a proactive and detail-oriented Care coordinator to join our remote team. This role is crucial to ensuring patient care coordination, maintaining agency relationships, and keeping operations running smoothly.

Key Responsibilities

• Manage and monitor a caseload of patients, ensuring continuity of care and timely completion of visits.
• Follow up with therapists daily to confirm they meet prescribed visit frequencies and complete documentation/notes on time.
• Address all emails and respond to all phone calls within 30 minutes during the shift.
• Build and maintain strong relationships with home health agencies to ensure patient referrals and caseload growth.
• Track patient schedules, visit frequencies, and outstanding tasks.
• Identify and resolve problems quickly, ensuring issues are escalated and resolved in a timely manner.
• Multitask effectively while balancing communication, documentation, and coordination responsibilities.

Requirements

• Prior experience in healthcare coordination, or case management (home health experience preferred but not required).
• Excellent English communication skills (written and verbal).
• Exceptional problem-solving, follow-up, and multitasking abilities.
• Stable high-speed internet connection and reliable power source.
• Must have a computer, noise-cancelling headset, and functional camera.
• Must use Webwork time tracker throughout shift.
• Must remain active on Discord with camera on for the full shift.
• Ability to work 9:00 AM – 6:00 PM PST (night shift in the Philippines).

Why Join Us

• Fully remote, work-from-home position.
• Stable, long-term career opportunity with growth potential.
• Supportive team and professional company culture.
• Ongoing training and development opportunities.

How to Apply

Submit your resume along with a short audio recording introducing yourself and highlighting your experience in healthcare coordination, staffing, or case management.

After applying, you will receive a message on Indeed with a Google Form link where you must:

• Answer a series of questions.
• Submit your audio recording and resume.
• Important: Applications without a completed Google Form will not be considered.

Job Types: Full-time, Permanent

Pay: Php Php286.00 per hour

Expected hours: 40 per week

Benefits:

• Paid training
• Pay raise
• Work from home

Experience:

• Home Health Case management: 1 year (Preferred)

Language:

• English fluently (Required)

Work Location: Remote

Customer Service Representative – Cebu IT Park

Location: Cebu IT Park

Work Setup: Onsite

Start Date: ASAP

We are looking for enthusiastic and customer-focused individuals to join our team If you have strong communication skills and the ability to deliver excellent customer service, this opportunity is for you.

Qualifications:

• Senior High School Graduate OR completed at least 2 years in college (no back subjects) with minimum of 6 months BPO experience
• College Graduate – with or without work experience (must have good communication skills)
• Willing to work on shifting schedules
• Amenable to work onsite in Cebu IT Park

Compensation & Benefits:

• Up to ₱20,610 basic salary + ₱,000 non-taxable allowance ( ,610 max package depending on BPO experience)
• Additional account allowances (to be discussed during the offer process)
• 20% Night Differential
• HMO coverage on Day 1
• Career growth opportunities in a global company

What You'll Do:

• Handle customer inquiries and concerns with professionalism
• Provide accurate and efficient solutions through phone, chat, or email support
• Ensure excellent customer experience while meeting performance targets

If you are ready to take the next step in your BPO career, apply now and start immediately

Viber:

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php22,600.00 per month

Benefits:

• Company events
• Flexible schedule
• Life insurance
• Paid training

Work Location: In person

About the role

We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver exceptional healthcare services to our patients.

What you'll be doing

• Greeting and welcoming patients, and assisting them with check-in and check-out procedures
• Monitoring and recording patient vital signs, symptoms, and progress
• Providing compassionate and attentive patient care, including assistance with daily living activities
• Collaborating with the medical team to ensure seamless coordination of patient care
• Maintaining accurate and detailed patient records and documentation
• Adhering to all hospital policies, procedures, and safety protocols
• Contributing to a positive and professional healthcare environment

What we're looking for

• A minimum of 1 year of experience in a patient care or healthcare support role
• Strong communication and interpersonal skills, with the ability to interact compassionately with patients and their families
• Excellent attention to detail and the ability to accurately record and maintain patient information
• A team-oriented mindset and the flexibility to adapt to a fast-paced healthcare environment
• Certification or training in patient care, medical administration, or a related field is preferred

If you are ready to join our team and make a meaningful impact, apply now for this exciting opportunity.

We are seeking a detail-oriented and empathetic
Patient Care & Consultation Coordinator
to support our mental health practice. This role involves handling patient pre-consultations, managing follow-ups, coordinating schedules (with a focus on international patients), and maintaining strong communication throughout the patient journey. The ideal candidate is highly organized, proactive, and skilled at building trust with patients while ensuring smooth operational flow.

Key Responsibilities

• Conduct pre-consultations and assist patients in understanding the intake process.
• Manage scheduling and appointment coordination, including for international patients across time zones.
• Perform patient outreach via phone calls, email, and follow-ups to ensure engagement and satisfaction.
• Fill out and process patient paperwork accurately and promptly.
• Follow up with warm leads to increase patient conversion and retention.
• Collaborate with providers and team members to support efficient clinic operations.

Requirements
*Qualifications & Preferences *

• Excellent communication skills with a clear, neutral speaking voice (no heavy accent).
• Prior experience in billing (preferred).
• Background in mental health services or practices (highly preferred).
• Sales and social media management experience (huge plus).
• Strong organizational skills with attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

*Tools & Systems Used *

• CRM: GoHighLevel
• EMR: Valant
• Phone/Scheduling: Weave

JOB PURPOSE:

The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.

DUTIES AND RESPONSIBILITIES:

• Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO services
• Executes seamless service recovery for Members/Clients who have major service complaints
• Ensures availability of LOA and confirms schedule of availment with providers and members
• Liaise with doctors, nurses and hospital staff when needed
• Upholds expertise in delivering VIP assistance and service recovery according to CX's protocols
• Recommends service solutions to further elevate the company's service level that may eventually impact on PhilCare's business objectives and goals
• Monthly submission of performance/ availment with handled members/ accounts
• To take any other responsibilities or tasks that are within the employee's skills and abilities whenever reasonably instructed

QUALIFICATIONS:

• University degree graduate of any Medical allied, preferably BS Nursing
• At least 3 years of related work experience
• With good Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, and can do Multi-tasking
• Familiar with HR principles, practices and Timekeeping procedures
• Knowledge of MS Office Applications

Working Environment: Field and Office-based

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What's your expected monthly salary?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person

Duties and Responsibilities:

• Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and families in creating potential solutions to hospital-related challenges.
• Shall help and guide the patient through the health care system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.
• Identify appropriate and credible resources responsive to patient needs (whether clinical or non-clinical).
• Educate patients and families on the multidisciplinary nature of care treatment, the roles of the team members and what to expect from the health care system. Refer to clinical staff to answer questions about clinical information,treatment choices and potential outcomes.
• Empower patients to communicate their preferences and priorities for treatment to their health care team; facilitate shared decision making in the patient's health care.
• Reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.
• Encourage patients to communicate their preferences and priorities for treatment to their health care team.
• Shall work with different groups as well as health care teams and resource providers.
• Build professional relationships with the health care team by learning about the role of each team members and to facilitate patient healthcare.
• Shall maintain high sense of confidentiality especially with the patient's information.
• Follow up with patients to support adherence to agreed-upon treatment plan through continued non-clinical barrier assessment and referrals to supportive resources in collaboration with the clinical team. Contribute to patient navigation program development, implementation and evaluation.
• Help patients optimize time with their doctors and treatment team(e.g.prioritize questions, clarify information with treatment team).
• Encourage active communication between patients/ families and health care providers to optimize outcomes.

Minimum Qualifications:

• Candidate must be a Graduate of a Bachelor's Degree course in customer service related (BS Hotel, Restaurant and Management, etc.)
• With at least experience in the customer service related field and excellent Customer Service Skills
• Excellent communication skills
• Employs active listening and is attentive to details
• Computer literate in Windows-based applications
• Basic understanding of medical terminologies, hospital operations, and payment processing is an advantage.
• Willing to work in shifting schedule
• Willing to work on-site in Bonifacio Global City, Taguig.