What Jobs are available for Processing in the Philippines?

ANALYST, ORDER PROCESSING - EXPORT SALES

Duties & responsibilities:

• Processes and keep records of purchase orders and shipping instructions; e-mail or photocopy for distribution
• Updates order status reports and control register for purchase orders and shipping instructions received
• Keeps track of special instructions per customer and per order
• Generates shipping schedule updates (Weekly Shipping Schedule, Order Status)
• Prepares 8-week booking for input to Shipments Monitoring Report
• Coordinates with Supply Planning and/or Cannery departments for product availability and production schedules
• Coordinates with Supply Planning and/or Brite Warehouse and Bugo Physical Distribution for stocks availability, physical count and condition of stocks
• Coordinates with Supply Planning and Packaging Department for packaging materials availability
• Coordinates with Supply Planning and Purchasing for packaging materials delivery schedules
• Coordinates with Export Document / Freight Admin. Department for vessel nominations and documentation requirements
• Coordinates with Logistics for empty containers requirement and vessel schedules
• Coordinates with QA for documentation requirements
• Processes sales orders in SAP; update prices, pricing dates and shipment dates
• Prepares sample request and coordinate with concerned departments

Qualifications:

• Graduate of any 4-year course.
• Proficient in MS Office and Google Sheets.

Qualified candidates must be willing to relocate or work in Cagayan de Oro, Misamis Oriental.

Job Type: Full-time

Benefits:

• Additional leave
• Health insurance
• On-site parking
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

Key Responsibilities:

• Oversee global customer purchase order processing, ensuring compliance with company policies, pricing, payment terms, discounts, and shipping costs.
• Generate invoices for each purchase order to ensure timely payment.
• Maintain clear communication with customers, providing updates and tracking information.
• Keep accurate records of processed orders, including order confirmations and relevant documents.
• Resolve changes, cancellations, and discrepancies related to orders globally including online store.
• Liaise with 3PL warehouses and factories globally to resolve order issues, PODs, packing lists, and other correspondence.
• Oversee inventory accuracy across warehouses, factories, distribution channels, and online stores.
• Ensure accurate receipt and integration of new stock into the 3PL inventory system.
• Process Warranty Claims/Replacements related to customer orders.
• General accounting work in Xero related to orders.
• Work hand in hand with Bookkeeper to ensure all accounts are up to date.

To be successful in this role you will possess/be:

• Proactive and Eager to Learn
• Strong Communication, Administrative, and Coordination Skills
• Exceptional Attention to Detail
• Hands-On Approach with a Can-Do Attitude
• Ability to Build and Maintain Strong Relationships
• Highly Organized with Strong Multi-Tasking and Problem-Solving Skills
• Deadline-Driven
• Proven Sales Order Processing Experience
• Proficient in Microsoft Office (Intermediate to Advanced Level)
• Proficient in Xero Accounting System
• Positive and Approachable with a Good Sense of Humour
• Well-spoken in English language

Job Types: Full-time, Permanent

Benefits:

• Free parking
• Health insurance
• On-site parking
• Transportation service provided

Work Location: In person

• Print Waybill and Checklist.
• Parcel status monitoring
• Price adjustment monitoring discount and promotions
• Other tasks depend on the company and its needs

Job Type: Full-time

Pay: Php18, Php18,500.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person

Key Responsibilities:

• Oversee global customer purchase order processing, ensuring compliance with company policies, pricing, payment terms, discounts, and shipping costs.
• Generate invoices for each purchase order to ensure timely payment.
• Maintain clear communication with customers, providing updates and tracking information.
• Keep accurate records of processed orders, including order confirmations and relevant documents.
• Resolve changes, cancellations, and discrepancies related to orders globally including online store.
• Liaise with 3PL warehouses and factories globally to resolve order issues, PODs, packing lists, and other correspondence.
• Oversee inventory accuracy across warehouses, factories, distribution channels, and online stores.
• Ensure accurate receipt and integration of new stock into the 3PL inventory system.
• Process Warranty Claims/Replacements related to customer orders.
• General accounting work in Xero related to orders.
• Work hand in hand with Bookkeeper to ensure all accounts are up to date.

To be successful in this role you will possess/be:

• Proactive and Eager to Learn
• Strong Communication, Administrative, and Coordination Skills
• Exceptional Attention to Detail
• Hands-On Approach with a Can-Do Attitude
• Ability to Build and Maintain Strong Relationships
• Highly Organized with Strong Multi-Tasking and Problem-Solving Skills
• Deadline-Driven
• Proven Sales Order Processing Experience
• Proficient in Microsoft Office (Intermediate to Advanced Level)
• Proficient in Xero Accounting System
• Positive and Approachable with a Good Sense of Humour
• Well-spoken in English language

We're Hiring: Order Processing Operator

Join a fast-paced Financial Markets company shaping the future of trading.

What You'll Do:

• Perform specialised tasks in one of a number of key roles in Operations and Risk spanning:
• Customer onboarding and verification according to KYC best practice and industry standards.
• Resolve queries issues related to payments and account management.
• Processing complex orders using a variety of industry software tools and platforms.
• Apply specialised Risk Management procedures to customer account administration.
• Collaborate with tech and product teams to escalate and resolve complex issues.
• Detailed documentation and adherence to structured internal back office procedures.
• Help build trust and maintain long-term client relationships with timely, clear, and professional communication.

Who You Are:

• You have experience in back office operations — ideally in fintech, finance, or SaaS.
• You're tech-savvy and a quick learner with solid problem-solving skills. Ready for specialist training
• You understand (or are eager to learn about) financial markets trading.
• You communicate clearly and patiently in technical English, both written and spoken.
• You have excellent attention to detail and work ethic.
• You will be skilled in the use of general office and communications software and be quick to learn to use specialist industry applications and platforms.
• Have a good mind for numbers, quick calculations and reconciling statements and transactions.
• You are organized, able to maintain focus and productivity and strive for KPI achievement with and within a vibrant and dedicated team

Nice to Have:

• Experience with CRM tools and backoffice systems (like Zendesk, Intercom, NetSuite or HubSpot)

• Awareness with trading platforms (e.g., MetaTrader,TradingView, Interactive Brokers)

• Experience within the financial markets industry or Finance departments of corporations.

We are looking for an organized and detail-oriented Order Processing Staff to manage customer orders from receipt to delivery. The role involves coordinating with sales, logistics, and warehouse teams to ensure accurate and timely order fulfillment. The ideal candidate must be dependable, systematic, and able to work efficiently in a fast-paced environment.

1. Order Management

2. Receive, review, and process customer Purchase Orders (POs) through approved systems or channels (e.g., email, ERP, Viber, or order portals).

3. Verify order details such as product codes, pricing, terms, and customer information prior to encoding.
4. Encode orders accurately into the system for approval and dispatch.

5. Coordination and Communication

6. Coordinate with the Sales Team for order clarifications, pricing confirmations, and promotional items.

7. Communicate with Logistics/Warehouse for product availability, stock allocation, and delivery scheduling.
8. Liaise with Accounting for billing instructions, payment verification, and credit limits.

9. Documentation and Filing

10. Prepare and ensure accuracy of Sales Invoices (SI), Delivery Receipts (DR), and Order Acknowledgments.

11. Maintain organized files of POs, invoices, and proof of delivery for auditing and compliance.

12. Monitoring and Reporting

13. Track order status from receipt to delivery and ensure timely completion.

14. Monitor pending, back-ordered, or delayed items and coordinate solutions.
15. Generate daily or weekly Sales and Order Reports for management review.

16. Customer Service

17. Respond promptly to client inquiries or follow-ups regarding order status and deliveries.

18. Handle customer complaints related to orders, ensuring issues are resolved quickly and professionally.

19. Compliance and Confidentiality

20. Adhere to company SOPs, FDA guidelines, and data confidentiality standards.

21. Ensure accuracy in handling pharmaceutical product details, batch numbers, and expiry dates when applicable.

ORDER MANAGEMENT SUPPORT (SALES SUPPORT)

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A/AN ORDER MANAGEMENT SUPPORT (SALES SUPPORT)?

We are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global markets and some of the world's top brands. This role is ideal for candidates who are eager to grow, develop new skills, and build a long-term career with us.

The PSA is responsible for managing the end-to-end order process, including sales order creation, purchase order generation, proof approvals, quality checks, shipping, tracking, and invoicing. This role requires strong attention to detail, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Successful candidates will have experience in sales operations, order management, or branded merchandising, with a proactive approach to problem-solving and a desire to take on new challenges. If you are looking for an opportunity to develop your career, take ownership of your work, and contribute to a growing team, we'd love to hear from you.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

• Strong customer service skills to work effectively with both internal teams and external clients
• Excellent project management skills, including multi-tasking, prioritization, and time management
• Strong problem-solving and critical-thinking abilities to manage complex order processes
• Ability to negotiate and manage order scope changes efficiently
• High level of accuracy and attention to detail in documentation and data entry
• Strong collaboration and teamwork skills, with a positive and proactive attitude
• Ability to work in a high-pressure, fast-paced environment while maintaining professionalism
• Excellent English communication skills (written, verbal, and interpersonal)

Duties and Responsibilities

• Process and manage sales orders, ensuring all order details are accurate and aligned with client expectations
• Generate purchase orders in Oracle EBS and manage updates based on order scope changes
• Oversee quality checks, proof approvals, shipping, and tracking to ensure seamless order fulfillment
• Ensure timely invoicing within two business days of shipment completion

WE LOOKING FOR:

• 2+ years in sales operations, order management, supply chain, or branded merchandising.
• ORDER MANAGEMENT or ORDER PROCESSING EXPERIENCE
• SALES EXPERIENCE IS ALSO A MUST
• 2+ years in customer service management or client-facing roles.
• Experience in a fast-paced, high-volume environment (retail, logistics, supply chain, workflow management, etc.).
• 4-year college degree preferred, but not required.
• Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.

Job Type: Full-time

Pay: Php32, Php35,000.00 per month

Benefits:

• Paid training

Work Location: In person

ORDER MANAGEMENT SUPPORT (PRODUCTION SUPPORT (SALES SUPPORT)

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A/AN ORDER MANAGEMENT SUPPORT (PRODUCTION SUPPORT (SALES SUPPORT) ?

We are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global markets and some of the world's top brands. This role is ideal for candidates who are eager to grow, develop new skills, and build a long-term career with us.

The PSA is responsible for managing the end-to-end order process, including sales order creation, purchase order generation, proof approvals, quality checks, shipping, tracking, and invoicing. This role requires strong attention to detail, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Successful candidates will have experience in sales operations, order management, or branded merchandising, with a proactive approach to problem-solving and a desire to take on new challenges. If you are looking for an opportunity to develop your career, take ownership of your work, and contribute to a growing team, we'd love to hear from you.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

• Strong customer service skills to work effectively with both internal teams and external clients
• Excellent project management skills, including multi-tasking, prioritization, and time management
• Strong problem-solving and critical-thinking abilities to manage complex order processes
• Ability to negotiate and manage order scope changes efficiently
• High level of accuracy and attention to detail in documentation and data entry
• Strong collaboration and teamwork skills, with a positive and proactive attitude
• Ability to work in a high-pressure, fast-paced environment while maintaining professionalism
• Excellent English communication skills (written, verbal, and interpersonal)

Duties and Responsibilities

• Process and manage sales orders, ensuring all order details are accurate and aligned with client expectations
• Generate purchase orders in Oracle EBS and manage updates based on order scope changes
• Oversee quality checks, proof approvals, shipping, and tracking to ensure seamless order fulfillment
• Ensure timely invoicing within two business days of shipment completion
• Provide clear and proactive communication on order status to Account Managers, Client Service Coordinators, and Clients
• Identify and resolve order-related issues proactively, escalating as necessary to ensure customer satisfaction
• Work cross-functionally with departments such as Logistics, Quality Control, and Client Services to ensure smooth order execution
• Maintain accurate internal documentation and reports, including SSRM, C&R, and BE forms as required
• Support account objectives by partnering with Account Managers and providing solutions for operational challenges
• Meet individual performance metrics and contribute to overall team success

WHAT ARE WE LOOKING FOR?

• 2+ years in sales operations, order management, supply chain, or branded merchandising.
• ORDER MANAGEMENT or ORDER PROCESSING EXPERIENCE
• SALES EXPERIENCE IS ALSO A MUST
• 2+ years in customer service management or client-facing roles.
• Experience in a fast-paced, high-volume environment (retail, logistics, supply chain, workflow management, etc.).
• 4-year college degree preferred, but not required.
• Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.

Job Type: Full-time

Pay: Php35, Php38,000.00 per month

Benefits:

• Paid training

Work Location: In person