381 Process Management jobs in the Philippines

What you'll be doing

• Analyse existing processes and identify areas for improvement
• Develop and implement process improvements and optimisations
• Collaborate with cross-functional teams to document and standardise processes
• Design and deliver training to ensure effective process adoption
• Monitor process metrics and KPIs to measure the success of improvements
• Continuously seek opportunities to enhance operational excellence
• Provide expert advice and guidance to stakeholders on process-related matters

What we're looking for

• Degree in Industrial Engineering or a related field
• experience in a process management or continuous improvement role
• Proven track record of successfully implementing process optimisation initiatives
• Strong analytical and problem-solving skills with the ability to identify and resolve bottlenecks
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Proficient in using process mapping and analysis tools
• Hands-on experience with Lean, Six Sigma or other process improvement methodologies

The Process Management Specialist is responsible for analyzing, designing, improving, and monitoring business processes to ensure efficiency, compliance, and alignment with company goals. The role works closely with cross-functional teams to identify process gaps, recommend solutions, and implement best practices that drive operational excellence.

Position Overview:

A Business Process Management works with organizations to evaluate, redesign, and optimize their business processes. The role involves identifying inefficiencies, recommending process improvements, and implementing solutions to streamline operations. The consultant collaborates with stakeholders across departments to align business objectives with process strategies, ultimately driving operational efficiency and enhanced performance.

Required Qualifications:

• Bachelor's degree in Business Administration, Industrial Engineering, Management, or a related field.
• Proven experience (3+ years) in business process consulting, process improvement, or operations management.
• Strong analytical skills with a focus on data-driven decision-making.
• Experience with Lean, Six Sigma, or other process improvement methodologies is a plus.
• Experience working with agile methodologies or project management frameworks.
• Knowledge of industry-specific tools and processes (depending on the sector, e.g., finance, healthcare, manufacturing).
• Familiarity with enterprise resource planning (ERP) systems or business automation tools is a plus.
• Excellent communication and presentation skills.

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Gym membership
• On-site parking

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: In person

Company Description

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.

For over 40 years, we've connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.

We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.

Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people bring diverse perspectives and shared ambition.

We're proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.

Job Description

Your responsibilities will include:

• Ensure accuracy of data entry of shipping documents (e.g., packing lists, invoices, bills of lading) for outgoing and incoming shipments.
• Track and trace shipments using internal systems.
• Efficiently address and resolve complaints or queries.
• Follow proper steps as per the given standard operating procedure

Competencies:

• Strong organizational and communication skills
• Detail and results in oriented with analytical mindset
• Strong problem solving and interpersonal skills
• Excellent Time Management skills

Context and Environment:

• Can work in a fast paced and dynamic environment
• Constant interface and communication with a wide set of internal and external stakeholders

Accountabilities:

• Adherence to compliance standards, policies and procedures
• Timely and accurate processing of finance and accounting transactions.

Qualifications

• 1-2 year prior experience in Shared Services or BPO setting in the logistics industry is an advantage
• Bachelors degree in Customs Administration or any related field
• Fresh Grads are encouraged to apply

Additional Information

Job Highlights:

• We offer a Hybrid Work Arrangement, Computer and related equipment will be provided.
• 12 Days VL
• 12 Days SL
• HMO on day 1 + 2 dependent full covered by the company upon regularization.
• Yearly Salary Increase Across the board + depending on the performance.
• Quarterly incentive for Top performer.
• Quarterly Incentive for Outstanding performer.
• Quarterly Raffle during awarding and town hall.
• Hybrid work set up.
• Quarterly Employee engagement activity
• Companywide events
• Other benefits that the upper management may be able to provide.

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.

Job Description:

1. Use tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.
2. Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.
3. Conduct interviews, workshops, and document reviews to understand current processes; identify inefficiencies, pain points, and improvement opportunities.

Job Requirements:

• Bachelor's degree or above.
• Minimum of 3 years relevant work experience.
• Familiar with business process modeling methods (e.g., BPMN) and proficient in process optimization tools (e.g., Visio, ARIS, LMS)
• Knowledge of management systems such as ISO, ITIL, Six Sigma is preferred.
• Professional background in a large organization, with relevant experience in process management, quality assurance, or product management. Candidates should demonstrate a solid understanding and structured thinking in these areas.
• Hands-on experience with Lark (Feishu) is highly preferred, particularly with backend configuration or system setup/implementation projects. Proficiency in coding or scripting is considered a strong advantage.

Job Description:

1. Use tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.
2. Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.
3. Conduct interviews, workshops, and document reviews to understand current processes; identify inefficiencies, pain points, and improvement opportunities.
4. Professional background in a large organization, with relevant experience in process management, quality assurance, or product management. Candidates should demonstrate a solid understanding and structured thinking in these areas.
5. Hands-on experience with Lark (Feishu) is highly preferred, particularly with backend configuration or system setup/implementation projects. Proficiency in coding or scripting is considered a strong advantage.

Job Requirements:

• Bachelor's degree or above.
• Minimum of 3 years relevant work experience.
• Familiar with business process modeling methods (e.g., BPMN) and proficient in process optimization tools (e.g., Visio, ARIS, LMS)
• Knowledge of management systems such as ISO, ITIL, Six Sigma is preferred.

Process Management Engineer – Admin Department

Role Overview:

The Management Engineer will drive process enhancements across all four divisions of the Admin Department. This position ensures efficient, cost-effective operations aligned with company goals by applying engineering principles, technology, and data-driven insights to administrative workflows.

Key Responsibilities:

Process Optimization & Workflow Improvement

• Analyze current processes to pinpoint bottlenecks, redundancies, and inefficiencies.
• Standardize procedures for receiving, releasing, procurement, and asset tagging to minimize errors and speed up operations.
• Implement KPI-based monitoring systems to track performance, cost efficiency, and service quality for each division.

Data Analytics & Decision Support

• Create dashboards and reports for inventory levels, procurement timelines, contract statuses, and project milestones.
• Track vehicle maintenance, utility expenses, and asset depreciation to identify cost-saving opportunities.
• Use data analytics to forecast office supplies, assets, and maintenance needs.

Systems Integration & Automation

• Recommend and implement software solutions for asset management, contract tracking, and procurement requests.
• Automate repetitive administrative tasks such as job order logging, inventory monitoring, and project tracking.
• Consolidate data from warehouse, procurement, and corporate divisions into unified reporting systems.

Cross-Division Collaboration

• Work with Admin Warehouse & Maintenance to develop preventive maintenance schedules for vehicles, facilities, and equipment.
• Optimize procurement workflows between head office and stores with General Services.
• Maintain contract databases and set up renewal notifications for Corporate Division.
• Standardize templates for site assessments, renovation schedules, and contractor evaluations for Project Development.

Cost Control & Resource Management

• Develop cost models for maintenance, procurement, and renovation projects.
• Set supplier pricing benchmarks and negotiate for savings.
• Identify opportunities for resource pooling, bulk purchasing, and centralized inventory to cut costs.

Compliance & Risk Management

• Ensure all admin processes comply with company policies, regulations, and industry standards.
• Conduct audits of assets, contracts, and procurement records to maintain accountability.

Qualifications:

• Bachelor's Degree in Management Engineering, Industrial Engineering, or related field.
• Strong analytical and problem-solving skills; experience in process improvement methodologies (e.g., Lean, Six Sigma) is preferred.
• Proficient in MS Office, ERP systems, and project management tools.
• Experience in administrative operations, procurement, facilities management, or corporate services is an advantage.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.

For over 40 years, we've connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.

We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.

Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people bring diverse perspectives and shared ambition.

We're proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.

Job Description

Your responsibilities will include:

• Ensure accuracy of data entry of shipping documents (e.g., packing lists, invoices, bills of lading) for outgoing and incoming shipments.
• Track and trace shipments using internal systems.
• Efficiently address and resolve complaints or queries.
• Follow proper steps as per the given standard operating procedure

Competencies:

• Strong organizational and communication skills
• Detail and results in oriented with analytical mindset
• Strong problem solving and interpersonal skills
• Excellent Time Management skills

Context and Environment:

• Can work in a fast paced and dynamic environment
• Constant interface and communication with a wide set of internal and external stakeholders

Accountabilities:

• Adherence to compliance standards, policies and procedures
• Timely and accurate processing of finance and accounting transactions.

Qualifications

• 1-2 year prior experience in Shared Services or BPO setting in the logistics industry is an advantage
• Bachelors degree in Customs Administration or any related field
• Fresh Grads are encouraged to apply

Additional Information

Job Highlights:

• We offer a Hybrid Work Arrangement, Computer and related equipment will be provided.
• 12 Days VL
• 12 Days SL
• HMO on day 1 + 2 dependent full covered by the company upon regularization.
• Yearly Salary Increase Across the board + depending on the performance.
• Quarterly incentive for Top performer.
• Quarterly Incentive for Outstanding performer.
• Quarterly Raffle during awarding and town hall.
• Hybrid work set up.
• Quarterly Employee engagement activity
• Companywide events
• Other benefits that the upper management may be able to provide.

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.

Job Purpose:

The Business Process Management Officer plays a key role in driving process excellence by leading Lean Six Sigma programs and fostering a culture of continuous improvement. This role oversees the execution of the Process Excellence Program, ensuring that participants successfully implement impactful process improvements.

Beyond process optimization, the Officer will also develop creative engagement strategies through infographics, videos, and other multimedia content to simplify complex concepts and encourage active participation in Lean Six Sigma initiatives. The role also involves tracking program progress, guiding participants, and ensuring that improvement efforts align with business goals.

Responsibilities:

• Help in leading and managing the Process Excellence Program, ensuring participants successfully implement Lean Six Sigma methodologies
• Drive continuous improvement initiatives, guiding teams through Quick Wins and complex projects to achieve measurable business impact
• Monitor and track program progress, ensuring timely completion of certifications and project deliverables
• Engage with participants to drive improvement efforts.
• Develop creative materials such as infographics, videos, and visual content to simplify complex concepts and promote engagement
• Organize and facilitate Lean Six Sigma training sessions, workshops, and collaborative improvement activities
• Streamline program administration, managing documentation, training logistics, and reporting key program metrics
• Analyze and document business processes, identifying inefficiencies and areas for optimization

Requirements:

• Minimum of 2 years of experience in business process analysis, process improvement, or related roles
• Strong Lean Six Sigma knowledge with experience in implementing process improvement projects
• Excellent program management and stakeholder engagement skills to motivate and support participants
• Creative mindset with experience in designing infographics, videos, and visual content for effective communication
• Effective communication and facilitation abilities to lead improvement initiatives
• Highly organized with the ability to manage multiple projects and deadlines
• Lean Six Sigma certification (Yellow Belt or higher) is a plus
• Willing to work in Pasay City