4 Process Control jobs in the Philippines
Process Standardization & Control Improvement Supervisor
Camarines Sur, Camarines Sur
BIGGS Inc
Posted 8 days ago
Job Viewed
Job Description
Job Qualifications:
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of process mapping software is a plus. br>- Strong analytical, documentation, and training skills.
- Knowledge in HACCP, GMP, and other food safety systems.
- At least 1–3 years of experience in food manufacturing, quality assurance, or process improvement. < r>- Bachelor’s degree in Food Technology, Industrial Engineering, or a related field. < r>
Preferred Skills:
- Knowledge of food manufacturing processes, especially in raw material handling, cooking, packing, and freezing
- Proficient in process mapping and time-and-motion studies
- Skilled in using Root Cause Analysis (RCA) tools such as 5 Whys, Fishbone Diagram, or FMEA
- Experience with Critical Control Points (CCP) identification and HACCP principles
- Familiarity with Good Manufacturing Practices (GMP) and Standard Sanitation Operating Procedures (SSOPs)
- Basic knowledge in data analysis, including tracking KPIs and interpreting trends
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of process mapping software is a plus. br>- Strong analytical, documentation, and training skills.
- Knowledge in HACCP, GMP, and other food safety systems.
- At least 1–3 years of experience in food manufacturing, quality assurance, or process improvement. < r>- Bachelor’s degree in Food Technology, Industrial Engineering, or a related field. < r>
Preferred Skills:
- Knowledge of food manufacturing processes, especially in raw material handling, cooking, packing, and freezing
- Proficient in process mapping and time-and-motion studies
- Skilled in using Root Cause Analysis (RCA) tools such as 5 Whys, Fishbone Diagram, or FMEA
- Experience with Critical Control Points (CCP) identification and HACCP principles
- Familiarity with Good Manufacturing Practices (GMP) and Standard Sanitation Operating Procedures (SSOPs)
- Basic knowledge in data analysis, including tracking KPIs and interpreting trends
This advertiser has chosen not to accept applicants from your region.
0
Customer Experience & Support Manager (Industrial Automation)
National Capital Region, National Capital Region
WHR Global Consulting
Posted 3 days ago
Job Viewed
Job Description
POSITION TITLE: Customer Experience & Support Manager (Industrial Automation)
WORK LOCATION: Makati City br>WORK SETUP: Onsite, Day Shift
SALARY: PHP 40,000 - 50,000
QUALIFICATIONS:
– Bachelor’s degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field.
– Familiarity with industrial automation platforms such as SCADA (e.g., Ignition, Wonderware), PLCs (e.g., Siemens, Allen-Bradley), and HMI systems. < r>– Strong leadership, analytical, and communication skills; able to manage people and performance under time sensitive situations. < r>– Experience supporting manufacturing plants, water utilities, power distribution, or critical infrastructure clients. < r>– Background in field service, commissioning, or systems integration. < r>– Knowledge of OT/IT convergence, remote monitoring, and secure remote access solutions. < r>– Familiarity with CRM systems, support ticketing tools, and field service management software. < r>
OVERVIEW:
We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.
You will lead the technical support team, work closely with Account Managers, and ensure that customer systems remain operational, supported, and fully adopted after commissioning. Your focus will be on driving uptime, optimizing response times, and ensuring a seamless customer experience across all support channels and shifts.
KEY RESPONSIBILITIES:
– Develop and implement escalation protocols to resolve urgent technical issues in coordination with engineering and project teams. < r>– Monitor real-time support performance, analyze incidents, and ensure root cause resolutions are captured and implemented. < r>– Work closely with Account Managers to ensure smooth handover from project delivery to support phase, including onboarding and training coordination. < r>– Conduct regular customer check-ins and reviews to assess satisfaction, gather feedback, and align on long-term goals. < r>– Lead the technical support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems. < r>– Serve as the voice of the customer within the organization, providing feedback to engineering, product, and quality teams. < r>– Develop internal support knowledge base, training modules, and incident handling workflows to ensure consistent service delivery across shifts. < r>– Collaborate with Sales and Account Managers to identify upsell or service contract opportunities.
WORK LOCATION: Makati City br>WORK SETUP: Onsite, Day Shift
SALARY: PHP 40,000 - 50,000
QUALIFICATIONS:
– Bachelor’s degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field.
– Familiarity with industrial automation platforms such as SCADA (e.g., Ignition, Wonderware), PLCs (e.g., Siemens, Allen-Bradley), and HMI systems. < r>– Strong leadership, analytical, and communication skills; able to manage people and performance under time sensitive situations. < r>– Experience supporting manufacturing plants, water utilities, power distribution, or critical infrastructure clients. < r>– Background in field service, commissioning, or systems integration. < r>– Knowledge of OT/IT convergence, remote monitoring, and secure remote access solutions. < r>– Familiarity with CRM systems, support ticketing tools, and field service management software. < r>
OVERVIEW:
We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.
You will lead the technical support team, work closely with Account Managers, and ensure that customer systems remain operational, supported, and fully adopted after commissioning. Your focus will be on driving uptime, optimizing response times, and ensuring a seamless customer experience across all support channels and shifts.
KEY RESPONSIBILITIES:
– Develop and implement escalation protocols to resolve urgent technical issues in coordination with engineering and project teams. < r>– Monitor real-time support performance, analyze incidents, and ensure root cause resolutions are captured and implemented. < r>– Work closely with Account Managers to ensure smooth handover from project delivery to support phase, including onboarding and training coordination. < r>– Conduct regular customer check-ins and reviews to assess satisfaction, gather feedback, and align on long-term goals. < r>– Lead the technical support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems. < r>– Serve as the voice of the customer within the organization, providing feedback to engineering, product, and quality teams. < r>– Develop internal support knowledge base, training modules, and incident handling workflows to ensure consistent service delivery across shifts. < r>– Collaborate with Sales and Account Managers to identify upsell or service contract opportunities.
This advertiser has chosen not to accept applicants from your region.
1
Customer Experience & Support Manager (Industrial Automation)
National Capital Region, National Capital Region
WHR Global Consulting
Posted 18 days ago
Job Viewed
Job Description
QUALIFICATIONS:
- Bachelor’s degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field. br>- Minimum of 3–5 years of experience in technical customer support or service roles in industrial automation. < r>- Proven experience managing or coordinating 24/7 support operations or on-call service environments.
- Familiarity with industrial automation platforms such as SCADA (e.g., Ignition, Wonderware), PLCs (e.g., Siemens, Allen-Bradley), and HMI systems.
- Strong leadership, analytical, and communication skills; able to manage people and performance under time-sensitive situations.
We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.
Key Responsibilities:
- Develop and implement escalation protocols to resolve urgent technical issues in coordination with engineering and project teams.
- Monitor real-time support performance, analyze incidents, and ensure root cause resolutions are captured and implemented.
- Work closely with Account Managers to ensure smooth handover from project delivery to support phase, including onboarding and training coordination.
- Conduct regular customer check-ins and reviews to assess satisfaction, gather feedback, and align on long-term goals.
- Lead the technical support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems.
- Serve as the voice of the customer within the organization, providing feedback to engineering, product, and quality teams.
- Develop internal support knowledge base, training modules, and incident handling workflows to ensure consistent service delivery across shifts.
- Collaborate with Sales and Account Managers to identify upsell or service contract opportunities.
- Bachelor’s degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field. br>- Minimum of 3–5 years of experience in technical customer support or service roles in industrial automation. < r>- Proven experience managing or coordinating 24/7 support operations or on-call service environments.
- Familiarity with industrial automation platforms such as SCADA (e.g., Ignition, Wonderware), PLCs (e.g., Siemens, Allen-Bradley), and HMI systems.
- Strong leadership, analytical, and communication skills; able to manage people and performance under time-sensitive situations.
We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.
Key Responsibilities:
- Develop and implement escalation protocols to resolve urgent technical issues in coordination with engineering and project teams.
- Monitor real-time support performance, analyze incidents, and ensure root cause resolutions are captured and implemented.
- Work closely with Account Managers to ensure smooth handover from project delivery to support phase, including onboarding and training coordination.
- Conduct regular customer check-ins and reviews to assess satisfaction, gather feedback, and align on long-term goals.
- Lead the technical support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems.
- Serve as the voice of the customer within the organization, providing feedback to engineering, product, and quality teams.
- Develop internal support knowledge base, training modules, and incident handling workflows to ensure consistent service delivery across shifts.
- Collaborate with Sales and Account Managers to identify upsell or service contract opportunities.
This advertiser has chosen not to accept applicants from your region.
2
Industrial Engineering - Business Process Team
Muntinlupa, National Capital Region
TE Connectivity
Posted 1 day ago
Job Viewed
Job Description
Industrial Engineering - Business Process Team
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional owners. They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across Business Units and cross-regions for optimal TE leverage. Our teams demonstrate a high level of expertise in procurement competencies (business/supply chain acumen, negotiation, sourcing strategy development and execution, global savvy, and project and product lifecycle management) and ensure results are delivered compliant with TE policies and procedures.
**What your background should look like:**
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: None
Requisition ID: 138057
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional owners. They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across Business Units and cross-regions for optimal TE leverage. Our teams demonstrate a high level of expertise in procurement competencies (business/supply chain acumen, negotiation, sourcing strategy development and execution, global savvy, and project and product lifecycle management) and ensure results are delivered compliant with TE policies and procedures.
**What your background should look like:**
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: None
Requisition ID: 138057
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.
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