3 Procedure Writing jobs in the Philippines
Procedure Writing Associate
Manila, Metropolitan Manila
Wells Fargo
Posted today
Job Viewed
Job Description
**In this role, you will**:
- Participate in establishing guidelines and design of work
- Review regulatory changes or partner with regulatory change agents to proactively identify required updates
- Maintain document library or repository and update tables in appropriate systems
- Review changes to business operations for potential impact to other operations and procedures
- Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
- Create graphical technical presentations for others
- Understand Business Operations policies, procedures, and compliance requirements
- Assist others to resolve process gaps, providing input based on observations
- Research and translate technical information to users
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
**Desired Qualifications**:
- Graduate of BS/BA degree or higher in a communication focused field such as English, Communications, or Journalism
- Advanced Microsoft Office skills
- Good verbal, written, and interpersonal communication skills
- Knowledge and understanding of Content Management Systems
- At least 1 year relevant experience
- Experience researching and preparing written communications
- ** Applicants must be amenable to work on night shift (9PM - 6AM)**
**Job Expectations**:
- Managing basic to moderately complex content in OpenText within established publishing guidelines
- Adding revision histories and all cross references in content.
- Channeling and versioning content.
- Following the Service Level Agreement (SLA)
- Quality Assurance
- Provide status update on assignments and requests
**We Value Diversity**
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
- Participate in establishing guidelines and design of work
- Review regulatory changes or partner with regulatory change agents to proactively identify required updates
- Maintain document library or repository and update tables in appropriate systems
- Review changes to business operations for potential impact to other operations and procedures
- Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
- Create graphical technical presentations for others
- Understand Business Operations policies, procedures, and compliance requirements
- Assist others to resolve process gaps, providing input based on observations
- Research and translate technical information to users
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
**Desired Qualifications**:
- Graduate of BS/BA degree or higher in a communication focused field such as English, Communications, or Journalism
- Advanced Microsoft Office skills
- Good verbal, written, and interpersonal communication skills
- Knowledge and understanding of Content Management Systems
- At least 1 year relevant experience
- Experience researching and preparing written communications
- ** Applicants must be amenable to work on night shift (9PM - 6AM)**
**Job Expectations**:
- Managing basic to moderately complex content in OpenText within established publishing guidelines
- Adding revision histories and all cross references in content.
- Channeling and versioning content.
- Following the Service Level Agreement (SLA)
- Quality Assurance
- Provide status update on assignments and requests
**We Value Diversity**
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
This advertiser has chosen not to accept applicants from your region.
0
Process Documentation Specialist (Project-Based)
San Juan, National Capital Region
Dwightsteel Building Systems, Inc.
Posted 3 days ago
Job Viewed
Job Description
Responsible for creating, maintaining, and updating the organization's business processes, including procedures, workflows, and policies, while ensuring accuracy and compliance with internal standards and external regulations.
br>Qualifications:
* Bachelor's Degree in any course.
* At least 2 years of work-related experience.
* Excellent organizational and analytical skills.
* Excellent oral and written communication skills.
* Ability to collaborate with various departments to gather information and ensure proper implementation of process changes.
* Proficient in MS Office and other software that may be relevant to the role.
br>Qualifications:
* Bachelor's Degree in any course.
* At least 2 years of work-related experience.
* Excellent organizational and analytical skills.
* Excellent oral and written communication skills.
* Ability to collaborate with various departments to gather information and ensure proper implementation of process changes.
* Proficient in MS Office and other software that may be relevant to the role.
This advertiser has chosen not to accept applicants from your region.
1
Specialist Ii Technical Writing
Emerson
Posted today
Job Viewed
Job Description
**Responsibilities**
**Duty 1: Technical Writing**
- Edits documents (e.g. Operating Manuals, Bulletins, Product Data Sheets, Quick Installation Guides, Proven Results, etc.), writings, and illustrations based on the organization’s product information and specification provided by product experts and engineers using the standard document templates
- Prepares guidelines for Emerson Branding concepts and design for consistency. For both internal and external customers.
- Edits and lay outs translated documents to align with the English documents
- Provides inputs on updating technical document templates and process improvement
- Performs internal quality check on technical documents requests. (Standard/Checklist)
- Updates Technical Documentation Request (TDR) in SharePoint Tool site
**Creative Development**
- Performs basic graphics editing i.e. graphic enhancement, layout, adding, trimming of photos
- Maintains the photo library and other design assets
- Maintains a portfolio for reference of prospective clients
- Performs internal quality check on documentation/graphic requests (Standard/Checklist)
**Duty 2: Project Support**
**Project Initiation**
- Assists project owner in gathering, analyzing and clarifying customer requirements; uses technical knowledge to gauge complexity of the request
**Project Planning**
- Leads project milestone and gate reviews
- Creates project scope and timeline for small projects
**Project Execution**
- Develops simple modules, prototypes or mock-ups
**Duty 3: Training and Development**
- Adapts training syllabi, course outlines, lesson plans and content of existing materials (e.g. presentations, evaluation tools, etc.) for Technical Writing Specialist training courses for specific audience/scenario
- Conducts intermediate/ comprehensive training on technical software tool usage
**Duty 4: Metrics, Reporting and Analytics**
**Data Gathering**
- Conducts research to gather qualitative information (check product specifications and information) from internal sources that will be used for analysis.
**Report Scoping and Planning**
- Creates histograms, charts, summaries as necessary to aid in easy interpretation and better provide decision support to the Integrated Marketing team
**Report Generation, Analysis and Maintenance**
- Designs, tests and proposes improvement to reporting process optimization
**Duty 5: Continuous Improvement and Innovation**
- Identifies continuous improvement project ideas.
- Maps processes as part of the procedure documentation
**Requirements**:
**Education**
- Bachelor’s/College Degree in Marketing, Communication Arts, English or equivalent
**Job Related Experience**
- 3 years related experience in technical writing or creation of marketing collaterals (Bulletins, Instruction Manuals, Brochures, Flyers, etc.)
**Specific Knowledge**
- Intermediate technical capability on Adobe products (e.g. Photoshop, InDesign, Acrobat, Illustrator, etc.)
**Skills**
- Communication skills (oral & written)
- Analytical Skills
- Organizing and planning skills
- Interpersonal skills
- Time/work management
- Problem solving skills
- Presentation/Facilitation skills
LIHybrid
LIRemote
**Duty 1: Technical Writing**
- Edits documents (e.g. Operating Manuals, Bulletins, Product Data Sheets, Quick Installation Guides, Proven Results, etc.), writings, and illustrations based on the organization’s product information and specification provided by product experts and engineers using the standard document templates
- Prepares guidelines for Emerson Branding concepts and design for consistency. For both internal and external customers.
- Edits and lay outs translated documents to align with the English documents
- Provides inputs on updating technical document templates and process improvement
- Performs internal quality check on technical documents requests. (Standard/Checklist)
- Updates Technical Documentation Request (TDR) in SharePoint Tool site
**Creative Development**
- Performs basic graphics editing i.e. graphic enhancement, layout, adding, trimming of photos
- Maintains the photo library and other design assets
- Maintains a portfolio for reference of prospective clients
- Performs internal quality check on documentation/graphic requests (Standard/Checklist)
**Duty 2: Project Support**
**Project Initiation**
- Assists project owner in gathering, analyzing and clarifying customer requirements; uses technical knowledge to gauge complexity of the request
**Project Planning**
- Leads project milestone and gate reviews
- Creates project scope and timeline for small projects
**Project Execution**
- Develops simple modules, prototypes or mock-ups
**Duty 3: Training and Development**
- Adapts training syllabi, course outlines, lesson plans and content of existing materials (e.g. presentations, evaluation tools, etc.) for Technical Writing Specialist training courses for specific audience/scenario
- Conducts intermediate/ comprehensive training on technical software tool usage
**Duty 4: Metrics, Reporting and Analytics**
**Data Gathering**
- Conducts research to gather qualitative information (check product specifications and information) from internal sources that will be used for analysis.
**Report Scoping and Planning**
- Creates histograms, charts, summaries as necessary to aid in easy interpretation and better provide decision support to the Integrated Marketing team
**Report Generation, Analysis and Maintenance**
- Designs, tests and proposes improvement to reporting process optimization
**Duty 5: Continuous Improvement and Innovation**
- Identifies continuous improvement project ideas.
- Maps processes as part of the procedure documentation
**Requirements**:
**Education**
- Bachelor’s/College Degree in Marketing, Communication Arts, English or equivalent
**Job Related Experience**
- 3 years related experience in technical writing or creation of marketing collaterals (Bulletins, Instruction Manuals, Brochures, Flyers, etc.)
**Specific Knowledge**
- Intermediate technical capability on Adobe products (e.g. Photoshop, InDesign, Acrobat, Illustrator, etc.)
**Skills**
- Communication skills (oral & written)
- Analytical Skills
- Organizing and planning skills
- Interpersonal skills
- Time/work management
- Problem solving skills
- Presentation/Facilitation skills
LIHybrid
LIRemote
This advertiser has chosen not to accept applicants from your region.
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