120 Preventative Care Services jobs in the Philippines

Consulting Support Services

Taguig, National Capital Region ₱1200000 - ₱2400000 Y EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

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Job Description

Consulting Support Services (CSS) – Senior Consultant (Korean Speaker)

The opportunity

CSS role enables Consulting Engagement team's efficiency and delivery through the key project management and coordination activities.

We support end-to-end engagement lifecycle and project management activities that are essential to every engagement, region and competencies. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key responsibilities

  • CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
  • Provide appropriate support to engagement team by coordinating, supporting or performing tasks that lead to efficient and effective engagement management, from initiation to post-engagement feedback/debrief activities
  • Assist engagements with engagement economics matters (e.g., hours/ budgets/ estimates to complete, fees, billings, Work in process-WIPs); collaborate with Financial Management Associate (FMA)
  • Work with teams to book staff on MERA or Retain per the Resource allocation process
  • Act as a central point of contact for the assigned engagement(s)
  • Function as knowledge manager for the engagement team; manage databases and/or websites
  • Play active role in multi-location engagement coordination and communication, including reporting/remediating unforeseen situations and plan variances
  • Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
  • Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
  • Capture, distribute and share knowledge and information through agreed upon channels to key stakeholders
  • Communicate relevant client information to account teams via regular cross-service line Newsletters
  • Assist with ad-hoc project work at the request of the account teams (both external and internal client focused)
  • Perform regular checks and review the work of Staff / Associate resources to ensure quality of delivery
  • Support engagements requiring Korean bilingual support

Skills and attributes for success

  • Task Specific

  • Strong communication skills (verbal and written) in English

  • Korean Language Competence Level 3 to 6
  • Strong attention to detail even when dealing with routine tasks
  • Ability to meet tight deadlines
  • Ability to ensure that work is of a consistently high standard
  • Ability to multi-task projects and assignments in order of priority
  • Team player with willing and enthusiastic approach
  • Excellent interpersonal skills, internally and externally
  • Ability to plan ahead and anticipate potential problems before they arise
  • Ability to do in-call or face-to-face translation
  • Personal Attributes

  • Professional, confident and outgoing

  • Robust and resilient disposition
  • Ability to function as part of a team
  • Organized and self-disciplined
  • Calm and capable of juggling conflicting demands on time and of prioritizing effectively
  • High degree of accuracy
  • Can thrive in an agile environment
  • Confident to deal with senior level contacts, internally and externally

To qualify for the role, you must have

  • A Graduate, preferably B.Com/BBA/MBA/Economics Graduates
  • 3.5 to 5 years general business experience with an exposure to international work environment would be an advantage
  • IT Skills - experience of using MS Office PC based system - Experience with MS Office 365 (Excel, Power Point, Word, Outlook, Power Apps etc.) and windows-based PC
  • TOPIK 2 - Level 3 to 6 (Intermediate to Advanced)

Good-to-haves:

  • Preferred to have data collection and research background
  • Client-facing experience

What Working at EY Offers

At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies – and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you.

About EY

As a global leader in assurance, tax, strategy & transactions and Consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us as we shape the future with confidence.

Apply now

This advertiser has chosen not to accept applicants from your region.

Consulting Support Services

Taguig, National Capital Region ₱900000 - ₱1200000 Y EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

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Job Description

EY GDS Consulting - CSS Senior Consultant - Japanese Speaker

What is the CSS role?

The CSS role improves account team efficiency and effectiveness through the performance of key project management and coordination activities.

The opportunity

CSS team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative tasks.

As a Japanese speaking consulting Senior member in EY, you'll work as part of a team to help clients solve complex business problems and improve their business performance. Your Japanese language skills will play a crucial role in interacting with our Japanese clients and stakeholders, showcasing your technical expertise, and understanding cultural nuances.

Responsibilities:

  1. Assist in consulting engagements in close collaboration with the team lead and project managers.
  2. Utilize your Japanese language skills in facilitating clear communications with Japanese clients and stakeholders.
  3. Involve in providing high-quality consulting services, adhering to the project timelines and schedules.
  4. Assist in writing reports, proposals, and other necessary documentation in both English and Japanese.
  5. Leverage your understanding of Japanese business and corporate culture in client interactions.
  6. Participate in business meetings and team discussions, providing your valuable insights.
  7. Act as a mentor and strong team leader, providing guidance and direction to junior team members.

Requirements:

Fluency in Japanese, with the ability to understand, speak, read, and write with proficiency.

  • 3-6 years of experience in management consulting or relevant field is preferred.
  • Good understanding of the consulting process and project lifecycle.
  • Japanese Language Competence Level N3 – N1
  • Bachelor's degree in business, Finance, Economics, or relevant field.
  • High level analytical ability and strong interpersonal skills.
  • Ability to work effectively as a team, showing excellent collaborative skills.
  • Assist Manager in proposal development and project delivery, prioritizing objectives and reporting status updates.
  • Identify and address risks, escalating issues to senior team members as needed.
  • Able to research client inquiries and emerging issues.

Workplace at EY:

At EY, we firmly believe in the power of diversity and inclusivity. We ensure the best working environment that provides equal opportunity to all individuals, regardless of their background. We strongly emphasize on maintaining a healthy work-life balance along with opportunities for career advancement.

EY is an equal opportunity employer, promoting diversity and inclusiveness in the workspace. We welcome applications from individuals from all backgrounds. However, proficiency in the Japanese language is a mandatory requirement for role.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us as we Shape the Future with Confidence

Apply now.

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Consulting Support Services

₱1500000 - ₱4500000 Y EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

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Job Description

The opportunity

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

CSS role enables Consulting Engagement team's efficiency and delivery through the key project management and coordination activities. We support end-to-end engagement lifecycle and project management activities that are essential to every engagement, region and competencies. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key responsibilities


• CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication


• Provide appropriate support to engagement team by coordinating, supporting or performing tasks that lead to efficient and effective engagement management, from initiation to post-engagement feedback/debrief activities


• Assist engagements with engagement economics matters (e.g., hours/ budgets/ estimates to complete, fees, billings, Work in process-WIPs); collaborate with Financial Management Associate (FMA)


• Work with teams to book staff on MERA or Retain per the Resource allocation process


• Act as a central point of contact for the assigned engagement(s)


• Function as knowledge manager for the engagement team; manage databases and/or websites


• Play active role in multi-location engagement coordination and communication, including reporting/remediating unforeseen situations and plan variances


• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs


• Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations


• Capture, distribute and share knowledge and information through agreed upon channels to key stakeholders


• Communicate relevant client information to account teams via regular cross-service line Newsletters


• Assist with ad-hoc project work at the request of the account teams (both external and internal client focused)


• Perform regular checks and review the work of Staff / Associate resources to ensure quality of delivery

Skills and attributes for success


• Task Specific

o Strong communication skills (verbal and written) in English

o Strong attention to detail even when dealing with routine tasks

o Ability to meet tight deadlines

o Ability to ensure that work is of a consistently high standard

o Ability to multi-task projects and assignments in order of priority

o Team player with willing and enthusiastic approach

o Excellent interpersonal skills, internally and externally

o Ability to plan ahead and anticipate potential problems before they arise


• Personal Attributes

o Professional, confident and outgoing

o Robust and resilient disposition

o Ability to function as part of a team

o Organized and self-disciplined

o Calm and capable of juggling conflicting demands on time and of prioritizing effectively

o High degree of accuracy

o Can thrive in an agile environment

o Confident to deal with senior level contacts, internally and externally

To qualify for the role, you must have:

  • A Bachelor's degree, preferably in Business Administration, Finance or Economics
  • 3.5 to 5 years general business experience with an exposure to international work environment would be an advantage
  • English communication and interpersonal skills should be excellent
  • Preferably with the following skillset or project experience

  • UAT experience (Parallel Pay Testing/Payroll Testing) – onshore engagement

  • With accounting/finance background (Budget or Invoicing, or other related processes
  • Has experience with reviewing Statements of Work and Contract Management
  • Has engagement pursuit and delivery experience
  • Effective project management skills, including risk/issues and dependencies management
  • Demonstrated an ability to effectively team cross-border and lead junior resource/s

Nice-to-haves:

  • Preferred to have data collection and research background
  • Client-facing experience
  • Business Analyst experience, Training/Certification in PMP, Lean Six Sigma, PRINCE2, Agile Scrum Master, ITILv4
  • Experience with tools such as Power BI, PowerApps, Power Automate or other related tools

What Working at EY Offers

At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies – and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments.

Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:


• Support, coaching and feedback from some of the most engaging colleagues around


• Opportunities to develop new skills and progress your career


• The freedom and flexibility to handle your role in a way that's right for you.

About EY

As a global leader in assurance, tax, strategy & transactions and Consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us as we shape the future with confidence.

Apply now

This advertiser has chosen not to accept applicants from your region.

Support Services Specialist

₱25000 Y Kruew

Posted 1 day ago

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Job Description

POSITION SUMMARY:

The Support Services Specialist provides Managed Services Plus clients with a high level of customer satisfaction and necessary support through an internal ticketing system. This position is responsible for helping resolve client issues, providing Tier 1 support for client ticketing system and assisting with managing key accounts.

This role will work with various pods to assist with coverage for their clients, keeping their wireless technologies up to date and running smoothly daily while providing a positive overall client experience. It is important for the Help Desk Support Specialist to be able to provide answers to client and/or end user questions quickly and maintain a positive and professional demeanor at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Monitor, respond and update the internal customer ticketing system in real time.

  • Ensure quick and efficient triage of issues and delivery of mobility technical support services to all assigned Managed Services Plus clients.

  • Provide responsive end user help desk support for mobility-related services during days/hours indicated in Offer Letter and as may be amended in writing.

o Open, respond, track and close all tickets in a timely manner.

o Escalate a ticket issue when appropriate.

o Assist with ordering and activating new lines of service, suspending lines of service, administrator upgrades or replacement devices, add or remove features through the AT&T, Verizon, Sprint, etc. Premier Portals.

o Work closely with the pod Account Managers and other Support personnel, as assigned, to provide best practices as discussed on monthly review calls.

o Work with the Senior Support Specialists and Team Leads to help resolve more complex issues requiring detailed systems and applications knowledge.

o Attend one client audit review call per quarter.

  • Stay current with IT and mobility environments, changes, and updates.

  • Always accurately represent Ten4 Mobility LLC and services in a professional manner.

  • Provide excellent customer service in all aspects of the relationship to our clients.

  • Perform other duties as assigned.

EDUCATION AND EXPERIENCE:

  • High school diploma or general education degree (GED) required, Associate's or Bachelor's degree preferred.

  • Strong customer service skills and technical phone support experience; Prior experience providing help desk support to remotely located end users (Verizon Wireless, AT&T Wireless) is a plus.

  • Effective communication skills, both written and verbal, with ability to follow up quickly and clearly with others over the phone and email.

  • Must possess a sound sense of urgency, self-motivation and attention to detail.

  • Demonstrated ability to prioritize multiple tasks to meet deadlines.

  • Capable of working independently as well as interacting in a collaborative manner with other team members.

  • Working knowledge of Microsoft Office, particularly Excel.

  • Experience working in ZOHO Desk, ServiceNow or other ticketing based solutions.

  • Must be authorized to legally work in the United States for any employer.

  • Must be able to read, write and speak English proficiently.

Job Type: Full-time

Pay: Php25,000.00 per month

Benefits:

  • Paid training
  • Pay raise
  • Work from home

Application Question(s):

  • Which ticketing system(s) have you used? (Zoho Desk, ServiceNow, Zendesk, Other, None)
  • Have you worked with US Telco accounts (AT&T, Verizon, Sprint, etc.) for mobility-related services?

Experience:

  • handling US Telco Wireless: 3 years (Required)

Work Location: Remote

This advertiser has chosen not to accept applicants from your region.

Consulting Support Services

₱1200000 - ₱2400000 Y EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

Posted today

Job Viewed

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Job Description

The opportunity

CSS role enables Consulting Engagement team's efficiency and delivery through the key project management and coordination activities. We support end-to-end engagement lifecycle and project management activities that are essential to every engagement, region and competencies. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key responsibilities


• CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication


• Provide support to consulting technical team members


• Assist with matters related to fees and billings, invoicing, budgets


• Ensure proper and efficient team communications


• Perform non-technical, planning and organizational tasks for the account


• Ensure that all required documentation is filed and archived


• Support efforts to develop and maintain client relationships


• Reporting and preparing Dashboards for client team including senior leadership


• One-time tasks, ad hoc reporting, etc.

Skills and attributes for success


• Task Specific

o Strong communication skills (verbal and written) in English

o Strong attention to detail even when dealing with routine tasks

o Ability to meet tight deadlines

o Ability to ensure that work is of a consistently high standard

o Ability to multi-task projects and assignments in order of priority

o Team player with willing and enthusiastic approach

o Excellent interpersonal skills, internally and externally

o Ability to plan ahead and anticipate potential problems before they aris


• Personal Attributes

o Professional, confident and outgoing

o Robust and resilient disposition

o Ability to function as part of a team

o Organized and self-disciplined

o Calm and capable of juggling conflicting demands on time and of prioritizing effectively

o High degree of accuracy

o Can thrive in an agile environment

o Confident to deal with senior level contacts, internally and externally

To qualify for the role, you must have:


• A Bachelor's degree, preferably in Business Administration, Finance or Economics.


• IT Skills - experience of using MS Office PC based system - Experience with MS Office 365 (Excel, Power Point, Word, Outlook, Power Apps etc.) and windows based PC.


• Applied skills in work or internship experience.


• Achievements in scholastic or co-curricular activities are an advantage.


• 1 to 3 years of experience related to Finance and/or Project Management.

What Working at EY Offers

At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies – and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments.

Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:


• Support, coaching and feedback from some of the most engaging colleagues around


• Opportunities to develop new skills and progress your career


• The freedom and flexibility to handle your role in a way that's right for you.

About EY

As a global leader in assurance, tax, strategy & transactions and Consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us as we shape the future with confidence.

Apply now

This advertiser has chosen not to accept applicants from your region.

Officer - Application Support Services

Parañaque City, National Capital Region ₱1200000 - ₱2400000 Y Okada Manila

Posted 1 day ago

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Job Description

I. BASIC PURPOSE / JOB BRIEF:

Provides day-to-day support to oversee the efficient running of the company's computer software applications ensuring that the systems meet their optimum potential. He/She acts as the company's expert in the functionality of our corporate software applications as well as supports the Business, & IT Support Services in terms of service delivery, development, policy advice, and formulation.

II. MAJOR RESPONSIBILITIES AND DUTIES:

  • Troubleshooting Incidents of mission critical IT Application software and provides quick fix to restore application system availability for business operations.
  • Investigate reported issues and problems with software applications, diagnose root causes and provides permanent fix. Responsible for identifying known errors and problem trends and for finding permanent solutions.
  • Collaborate with other IT teams to resolve complex technical issues and escalate when necessary.
  • Create documentation of support processes, system configurations, and troubleshooting steps to define application support standards (SOP's).
  • Provides Support on projects to keep Application software stability and make sure they are hosted on the latest supported platforms.
  • To maintain the application access provision, including account maintenance, access role/matrix updates and account terminations.
  • Close coordination with third party solution provider / vendor on the timelines and delivery dates of solutions and enhancements/bug fixes.
  • Assist with on-boarding of new business applications, analyze the requirements of end users, and then test integrated applications.
  • To assist users of the company's software applications by providing expert knowledge of the software used.
  • To install software upgrades and ensure that the company's systems are maintained and fit for purpose.
  • To act as the application adviser/ subject matter expert / problem solver in respect of corporate applications and advise the Line Manager of best ways to maximize the usage of applications.
  • To keep in touch with current practice, security, changes in legislation, identify future trends and ensure users and own skill levels are maintained.

III. JOB SPECIFICATIONS:

Educational Requirement:

  • Bachelor's Degree in Information Technology or Computer Science, or any related field preferred.
  • ITIL Certification is an advantage
  • 3 years and above experience in Application Support and/or IT.

Experience Requirements:

  • Production Support for multiple Application software.

Skills and Attributes:

  • Technical Skills
  • Strong knowledge of SQL Databases/SQL scripting, Windows and/or Unix/Linux operating systems, troubleshooting methodologies, and system integration principles.
  • Basic working knowledge on Network and Application Infrastructure/Architecture.

Other Qualifications:

  • Strong Organizational Skills.
  • Excellent verbal and written communication and interpersonal skills across all levels.
  • Ability to manage multiple parallel activities and set priorities.
  • Ability to work and collaborate across multiple team in an organization.
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Sr. Support Services Representative

₱60000 - ₱80000 Y ClickUp

Posted 1 day ago

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Job Description

ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence, ClickUp unifies tasks, docs, chat, calendar, enterprise search, and more—supercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI, we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint, we empower over three million teams to break free from silos and reclaim their time—saving at least one day every week. Join ClickUp, one of the fastest-growing SaaS companies on the planet, and help millions of users transform the way they work. We're not just building software. We're shaping the future of work. Come join us in building the future—together.    The Senior Premium Support Specialist provides exceptional support to premium clients, ensuring swift issue resolution and high customer satisfaction. This role involves managing client relationships, driving process improvements, mentoring colleagues, and proactively identifying opportunities to enhance the customer journey and team performance.Key Responsibilities:

  • Client Relationship Management
    : Serve as the primary point of contact for premium clients, addressing platform, workflow, technical, and bug-related issues with a focus on maintaining strong client relationships.
  • Timely Issue Resolution
    : Ensure prompt responses to client inquiries within agreed SLAs, and take ownership of troubleshooting and resolving technical issues to minimize disruption.
  • Workspace & Zoom Support
    : Engage directly with clients in their workspace, using the dedicated Premium Support Space for troubleshooting, and conduct Zoom meetings for complex issues with a clear agenda.
  • Reporting & Documentation
    : Prepare and deliver bi-weekly reports summarizing support tickets, trends, bug updates, and adoption metrics to clients. Accurately document bugs and collaborate with the development team to ensure timely resolution.
  • Collaboration & Escalation Management
    : Work closely with internal teams to escalate and resolve complex issues. Manage escalations efficiently to ensure client satisfaction.
  • Resourceful:
    Efficiently navigates all available resources to maintain up-to-date knowledge on bugs, feature requests, workarounds, and compliance with established procedures.
  • Proactive in Support:
    Proactively enhances client relationships, driving service utilization and securing renewals.
  • Able Leader:
    Offers guidance and mentorship to colleagues within the support organization, fostering a culture of continuous improvement and collaboration.
  • Balancing Priorities:
    Maintains KPIs while leading additional responsibilities and projects as assigned.

Additional Skills & Requirements:

  • Critical knowledge of ClickUp functionality and optimal workflows
  • Efficiently navigates all available resources to ensure knowledge of bugs, feature requests, workarounds, and adherence to documented procedures.
  • Critical skillset managing recurring client relationships and the ability to drive renewals through an exceptional customer experience
  • Understands what is necessary to provide the best customer experience
  • Ability to direct other reps in execution of client deliverables
  • Has a strong technical aptitude and a desire to dive into learning technology
  • Seasoned in leading client calls

Key Focus Areas:

  • Action Oriented
    : Takes initiative, acts quickly, and handles challenges with a positive attitude.
  • Collaborates
    : Works well with others, builds partnerships, and supports team goals.
  • Courage
    : Tackles tough assignments and gives direct, constructive feedback.
  • Customer Focus
    : Understands customer needs, delivers solutions, and builds strong relationships.
  • Self-development
    : Seeks growth, learns from experience, and broadens skills.
  • Nimble Learning
    : Learns quickly, adapts to new situations, and applies lessons from successes and failures.
  • Drives Results
    : Achieves goals, overcomes obstacles, and helps others succeed. Shares knowledge and improves team processes. Prioritizes delivering the best customer experience.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person's journey to build their boldest career. 
C
lickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

  • If you are a European Job Applicant, see our privacy policy for further details.
  • If you are a Philippine Job Applicant, see our
    privacy policy
    and our
    Philippine Data Privacy Notice
    for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an

email or through our official careers portal on We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to

This advertiser has chosen not to accept applicants from your region.
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Support Services Team Lead

₱104000 - ₱130878 Y Harris Global Business Services (GBS)

Posted 1 day ago

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Job Description

SmartWorks, a division of Harris Utilities, has been serving the utility industry in North America and the Caribbean for 40+ years. Our mission is to unlock the value of the Smart Grid by delivering innovative software and exceptional service to utility companies and their customers.

We're looking for a
Support Services Team Lead
with strong technical and leadership experience to guide our support team, ensure top-notch client service, and drive operational excellence.

What You'll Do

  • Lead and inspire a support team to deliver excellent customer experiences
  • Manage escalations, monitor performance, and foster a culture of collaboration
  • Oversee customer support tickets, ensuring timely resolution and clear communication
  • Administer and optimize Salesforce, including training, reporting, and automation
  • Collaborate across departments to resolve complex challenges and improve processes

What We're Looking For

  • 8+ years of production environment experience
  • 5+ years of SQL and team leadership
  • Strong background in Linux, networking, firewalls/VPNs, and relational databases (Oracle/PostgreSQL)
  • Cloud systems experience (networking, storage)
  • Excellent communication, problem-solving, and leadership skills

Nice-to-Haves

  • Salesforce administration experience
  • Knowledge of Java, JSP, or jQuery
  • Utility industry or Smart Grid experience
  • ITSM/ITIL knowledge

Why Join Us?

  • Fully remote role (Philippines)
  • Competitive benefits: 30 days leave, insurance, lifestyle rewards & more
  • Work with a passionate, global team making an impact in the utility industry
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Merchandising Support Services Supervisor

₱900000 - ₱1200000 Y Robinsons Handyman Inc

Posted 1 day ago

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Job Description

Position Summary:

The Merchandising Support Services Supervisor is responsible for overseeing day-to-day merchandising support activities, ensuring accurate product data entry, pricing, and promotional updates in the retail systems. This role supervises a team of merchandising support staff and coordinates with buying, inventory, and operations teams to maintain data integrity and operational efficiency. The Supervisor ensures that product information is consistent, complete, and aligned with merchandising strategies, helping to drive product visibility and accuracy across stores and digital platforms.

Key Responsibilities:

  1. Supervise the day-to-day tasks of the merchandising support team to ensure timely and accurate product setup, pricing, and promotional updates.
  2. Review and approve product master data entries and updates in line with company standards.
  3. Coordinate with buyers, category managers, marketing, and store teams to ensure smooth execution of product launches and promotions.
  4. Monitor data accuracy, identify discrepancies, and resolve system or entry issues quickly.
  5. Conduct regular audits of product data and system records to ensure quality and compliance.
  6. Prepare and distribute operational reports related to product availability, pricing accuracy, and promotional compliance.
  7. Support training and development of team members, ensuring consistency in work quality and adherence to processes.
  8. Recommend and assist in implementing process improvements for greater efficiency and accuracy.
  9. Escalate complex issues to the Assistant Manager and collaborate on resolving system or process-related concerns.
  10. Ensure compliance with internal policies and merchandising timelines.

Qualifications:

  • Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.

  • At least 2–3 years of experience in merchandising operations, retail data management, or related support services.

  • Prior experience in a supervisory or team lead role is preferred.

  • Proficiency in Microsoft Excel and experience using retail management systems or ERP platforms (e.g., SAP, Oracle, NetSuite).

  • Strong attention to detail and commitment to data accuracy.

  • Good organizational and problem-solving skills.

  • Ability to work collaboratively across departments and manage competing priorities.

  • Strong communication and leadership skills.

  • Knowledge of retail product lifecycle and merchandising workflows is an advantage.

This advertiser has chosen not to accept applicants from your region.

Civil Support Services Engineer

La Trinidad, Benguet ₱1200000 - ₱2400000 Y Hedcor, Inc.

Posted 1 day ago

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Job Description

The Civil Support Services Engineer is responsible for providing technical support and oversight for the civil aspects of existing and new renewable energy plants. A CSS Engineer is responsible for overseeing civil infrastructure within a power plant by ensuring that all civil projects are planned and executed efficiently and effectively. This involves developing plans and designs, project management, technical guidance, developing project specifications, quality control, survey activities, and geotechnical/geological analysis.

The CSS engineer will work closely with OMD personnel, contractors, and other stakeholders to ensure that projects are completed on time, within budget, and within the required scope/quality standards.

Specific Duties and Responsibilities

  • Planning and scheduling maintenance activities for civil components/infrastructure including but not limited to buildings, foundations, weir, desander, conveyance/tunnels, penstock. Roads, drainages, and other related component/peripherals.
  • Collaborating with OMD team to develop and implement preventive maintenance programs that ensure efficient and reliable operation of the plant's civil infrastructure.
  • Ensuring compliance with safety and environmental programs
  • Monitor execution/construction activities to ensure they are carried out according to the approved plans and specifications.
  • Manage contractor performance and provide technical guidance and support to ensure work is completed to the required quality standards.
  • Maintaining accurate documentation of all maintenance and repair activities and communicate to stakeholders
  • Developing and maintaining relationships with contracts/suppliers to ensure timely delivery of projects and materials.
  • Providing technical expertise and guidance to other support teams. (ER Team & OSH Team)
  • Ensuring that all maintenance and repair work is completed within budget and on schedule.
  • Conducts Hazard Identification and Risk Assessment and prepare ORMP, PRMP and TRA accordingly.
  • Coordinates with various stakeholders to obtain desired objective/output.
  • Conducts and ensures Quality Assurance and Quality Control of projects
  • Prepares the documents (i.e. PRMP,TRA,PTW,ORMP) prior project execution

Other related Tasks:

  • External relations project support in design and estimates, QA/QC and project monitoring
  • Ensures Business Continuity Plans (BCPs) compliance and actively participates in meeting sessions. Additionally, ensures participation in external audits and risk engineering site visits.
  • Complies with company policies and procedures, safety rules and practices.
  • Conforms to the company's Integrated Management Systems, policies, standards, procedures and guidelines.
  • Reports any Integrated Management System events/incidents or potential events or other risks to the organization (W*orkplace Activities Targeting the Control of H*azards)
  • Protects information assets from unauthorized access, disclosure, modification, destruction or interference by:

a. Storing documents, forms, contracts, manuals, books and other documents to locked storage rooms/steel cabinets.

b. Creating contracts with information security clauses in conformance to Information Management Systems Policies and Guidelines.

c. Maintaining confidentiality and integrity of project cost estimates, feasibility studies, design drawings, design reports and calculations, and all other related documents.

  • Performs any other related duties and responsibilities that may be assigned from time to time by immediate superior consistent with the purpose of this role.

Minimum Qualifications:

  • Must be a graduate of BS Civil Engineering or related field
  • Preferably a Licensed Civil Engineer or equivalent
  • Leadership Experience: Project management
  • Experience in civil engineering, with a focus on renewable energy projects is a plus
  • Familiarity with AutoCAD, STAAD and 3D design, Geo5, Arc GIS, and other design software.
  • Knowledgeable in site selection, foundation design, slope stabilization/protection, access road design, drainage design/water way.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • 1 vacant position in La Trinidad, Benguet

Job Type: Full-time

Benefits:

  • Gym membership
  • Health insurance
  • Opportunities for promotion

Ability to commute/relocate:

  • La Trinidad: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you a Licensed Civil Engineer?

Education:

  • Bachelor's (Required)

Experience:

  • Civil Engineering: 1 year (Preferred)

Work Location: In person

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