88 Premium Travel jobs in the Philippines

Are you passionate about delivering exceptional customer experiences in the travel industry? Join a leading travel service provider, and be part of a dynamic team that values professionalism, empathy, and collaboration. This is your chance to grow your career while making a real impact on travelers' journeys.

What You'll Do:

• Manage customer inquiries and requests via calls, chats, and emails with professionalism and empathy.
• Record and escalate feedback to improve services and processes.
• Process customer emails efficiently, adhering to company standards.
• Support the Customer Operations team in achieving performance goals.
• Handle diverse customer inquiries accurately and efficiently.
• Meet weekly productivity targets while maintaining excellent service quality.

What We're Looking For:

• Minimum 2 years experience with GDS platforms (1G, 1A, or 1S).
• Proven track record of delivering exceptional customer service.
• Strong communication skills with empathy and patience.
• Ability to work independently and collaboratively.
• Fluent in English (verbal, written, comprehension).
• Willingness to work in a hybrid set-up.

Why You'll Love Working With Us:

• Competitive salary with opportunities for promotion.
• Paid training to help you succeed.
• Health & life insurance coverage.
• Fun company events and supportive team culture.
• Hands-on experience in the travel industry, building skills that last a lifetime.

Job Type: Full-time | Location: Hybrid - Mandaluyong

Job Type: Full-time

Pay: Up to Php35,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Experience:

• GDS Tool: 2 years (Required)
• Travel industry: 2 years (Required)
• Customer service: 3 years (Preferred)

Language:

• English (Required)

Work Location: In person

Job Brief

We are seeking an experienced and driven Travel Consultant to join our dynamic corporate travel team. This role is perfect for someone who thrives in a fast-paced environment, brings multi-skilled capabilities, and has demonstrated expertise in Amadeus and Tramada systems. The ideal candidate will deliver high-level service across the full booking lifecycle, ensuring accuracy, efficiency, and an exceptional client experience.

Responsibilities

Manage corporate travel bookings from enquiry to ticketing, ensuring all arrangements are accurate and cost-effective.

Use Amadeus GDS to search, book, ticket, and service flights, and process changes or cancellations.

Manage travel itineraries, profiles, and records using Tramada.

Communicate clearly and professionally with clients to deliver an outstanding customer experience.

Liaise with suppliers and partners to secure best travel options.

Maintain up-to-date knowledge of fares, airline policies, and corporate travel trends.

Work collaboratively with team members to ensure efficient workflow and knowledge sharing.

Support continuous improvement in internal processes and client satisfaction.

Requirements

Proven experience as a corporate travel consultant or in a similar travel industry role.

Strong proficiency in Amadeus (GDS) and Tramada (essential).

Excellent attention to detail and time management skills.

Strong written and verbal English communication skills.

Ability to work in a structured, high-volume environment.

Comfortable working autonomously and managing multiple tasks.

Based in the Philippines, available full-time aligned with Australian business hours.

Desirable

Formal training or certification in fares and ticketing.

Experience with other GDS or mid-office tools.

Previous experience working with Australian travel agencies or clients.

Familiarity with CRM systems and online booking tools.

Software Proficiency

GDS: Amadeus (required)

Mid-office: Tramada (required)

Productivity: Microsoft Office (Outlook, Excel, Word)

Communication: Email, Zoom, WhatsApp, Google Workspace tools

Personal Attributes

Service-Oriented: Puts the client experience first, always aiming to exceed expectations.

Organised: Maintains accuracy in booking and document handling under time pressure.

Adaptable: Stays calm and effective in a fast-moving environment.

Collaborative: Shares knowledge and supports team efficiency.

Professional: Maintains a high standard of conduct and communication.

Time Zone: Australian Business Hours

Applicant Location: Must be Filipinos living in the Philippines

About Outdesk

Outdesk is the collaboration of Filipino and Australian professionals who shared a common goal to deliver a better offshore staffing solution to the SME market. We wanted to make it easier for businesses to engage, implement & manage a Philippines based staff member.

Employee Benefits

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO

Travel Consultant is primary responsible in handling reservations, and ticketing and reissuance whenever necessary.

Some of the job duties include but not limited to:

1. Promptly executes all functions of the team specially making sure that reservations quality, response time commitment to clients, lowest most logical flight pricing, class alternative via transit point that might be more economical, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements.
2. Accurately advise clients all the documentations needed for countries with Immigration requirements.
3. Ensuring 100% compliance to Operations policies and procedures.

Candidates must possess:

1. Has 1-5 years experience as Travel Consultant doing bookings preferably both domestic and international.
2. Has GDS knowledge and must be keen to details.
3. Has the willingness to work on roster – shifts, weekends, and holidays whenever required by the operations.

Candidates must be open to work on onsite.

Marine or Corporate Travel and International Booking experiences are required.

What are you waiting for? Looking forward to have you onboard

Job Title: Travel Consultant

Location:  Clark, Philippines

Minimum Requirements:

• Applicants must be willing to work and relocate to Clark, Pampanga.

• Applicants must be a Filipino citizen or have a relevant residence status

• High school diploma/GED required (College degree preferred)

• Minimum of one (1) year experience as a Customer Service or Booking Agent in an Airline or Hotel line-of-work under a Travel Agency, Hotel or Contact Centre.

• Above average mathematical competencies.

• Demonstrate excellence in customer service and sales by achieving specified performance standards

• Have a positive attitude to delivering excellence in customer service in a contact centre environment

• IATA certification in Basic or Advanced Standard Fares or ticketing is definitely a plus

• Experience in handling leisure travel reservations is a plus

• Experience in at least one GDS and its native environment is an advantage.

• Good comprehension skills

• Good English Communications Skills, Detail-oriented

• Have a positive attitude to delivering excellence in customer service in a contact centre environment

• Have a mature attitude coupled with high degree of work ethic

• Have an enthusiastic and confident telephone manner with a 'smile in the voice'

• Be self-motivated and able to apply initiative to solve problems

• Be effective in a team-based environment and supportive of team objectives

• Communicate information effectively in a friendly and supportive manner

• Displays ability and willingness to undertake intensive training in complex products

• Willing to work in shifting schedules that includes possible graveyard shifts

Key Responsibilities and Accountabilities:

• Successful completion of initial training program as well as any concurrent training related to the job role

• Provide customers with specific and accurate product and service information to maintain quality service provision for all Contact Centre accounts

• Identify and escalate priority issues to a Team Leader when necessary in order to uphold quality of service to all Contact Centre customers

• Answer all Calls, Emails and Customer Service Requests assigned to the skill set trained for in a timely manner

• Use relevant applications, systems and sources to provide the best possible solution for their customers

• Troubleshoot and liaise with suppliers and hotels and airlines to complete the booking/amendments/cancellations of the customers.

• Be able to analyze travel-related data and provide analysis and intelligence to internal customers.

• Identify potential issues with bookings that impact the business bottom line based on known red flags

• Acts on crisis management during untoward incidences pertaining to any product sold by the department.

• Be able to manually construct fares and add applicable taxes and surcharges and mark ups as necessary on a per transaction basis for flights, hotels, and other products.

• Be able to achieve all agreed metrics for the line of business which includes but is not limited to: Productivity, Quality and Error Rate

• Stay fully knowledgeable on all aspects of each Contact Centre account. Subject matters  include but are not limited to revised Standard Operating Procedures, new products and  promotional campaigns

• Other tasks may be assigned

Key Competencies:

• Attention to details and accuracy

• Initiative & Commitment to Achieve

• Results-oriented with bias for action, versatility, and adaptability.

• Effective Communication

• Flexibility and Adaptability

• Team Player

• Efficiency and Willingness to Learn

CITTI ELITE Inc. is seeking a highly motivated and detail-oriented Travel Consultant to join our team. The ideal candidate will have a passion for travel, excellent customer service skills, and the ability to curate exceptional travel experiences for our clients. You will be responsible for planning, coordinating, and booking travel arrangements, ensuring seamless experiences for both leisure and corporate travelers.

Benefits:

Competitive salary with performance-based incentives.

Travel perks and discounted travel opportunities.

Career growth and professional development.

Dynamic and supportive work environment.

Job Description

THE OPPORTUNITY

Our partner, is one of Australia's fastest-growing fintechs, helping businesses get rewarded for every dollar they spend. Through the team, our client offers premium travel concierge services, curating bespoke itineraries, sourcing hard-to-find reward seats, and delivering unforgettable travel experiences while maximising their loyalty points.

We are seeking a Travel Consultant to join the Travel & Lifestyle team. In this role, you will manage and coordinate travel arrangements for our clients, from research and itinerary planning to booking and documentation.

ASW Global operates on a Hybrid model. During the first month, you will be required to work full-time onsite. After this period, the role will transition to a hybrid model with a regular shift schedule of 6:00 AM to 3:00 PM Manila time.

KEY RESPONSIBILITIES

• Deliver exceptional customer service, assisting clients with travel plans and addressing enquiries.
• Research destinations, accommodations, transport, and create detailed travel itineraries.
• Source and secure reward seat availability, maximising value through frequent flyer redemptions.
• Book flights, hotels, car rentals, and other services while negotiating competitive deals.
• Manage travel documentation requirements, including visas, passports, and travel advisories.
• Use CRM and booking systems to process reservations and maintain accurate records.

SKILLS, EXPERIENCE & QUALIFICATION

• Bachelor's degree in a relevant field.
• Minimum 3-5 years' experience in the travel or rewards industry, with expertise in reward seat research/frequent flyer programs are essential.
• Experience in travel operations, reservations, or rewards programs preferred.
• Familiarity with relevant tools and systems (e.g., reward seats, points booking).
• Previous experience in travel operations or reservations preferred.
• Strong negotiation and supplier management experience.

ASW OFFERS

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, Thailand, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

Company Description

CRM Dragon Travel & Tours is a full-service travel agency that prides itself as one of the best in the travel industry. We have been in the business for 13 strong years.

Role Description

This is a full-time on-site role located in Pasig for a Travel Consultant. The Travel Consultant will be responsible for managing travel arrangements for clients, which includes booking flights, accommodations, and other travel-related services. The role involves offering travel advice and consultation to clients, handling reservations, managing travel itineraries, and providing excellent customer service at all times. Day-to-day tasks also include responding to client inquiries, resolving issues, and ensuring customer satisfaction throughout the travel planning process.

Qualifications

• Skills in Travel Consulting, Travel Management, and arranging Travel Itineraries
• Proficiency in managing Reservations and handling Customer Service inquiries
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Experience in the travel industry is a plus
• A bachelor's degree in Travel and Tourism, Hospitality, or a related field is beneficial

Minimum Requirements:

Applicants must be willing to work and relocate to Clark, Pampanga.

• Applicants must be a Filipino citizen or have a relevant residence status
• High school diploma/GED required (College degree preferred)
• Minimum of one (1) year experience as a Customer Service or Booking Agent in an Airline or Hotel line-of-work under a Travel Agency, Hotel or Contact Centre.
• Above average mathematical competencies.
• Demonstrate excellence in customer service and sales by achieving specified performance standards
• Have a positive attitude to delivering excellence in customer service in a contact centre environment
• IATA certification in Basic or Advanced Standard Fares or ticketing is definitely a plus
• Experience in handling leisure travel reservations is a plu
• Experience in at least one GDS and its native environment is an advantage.
• Good comprehension skills
• Good English Communications Skills, Detail-oriented
• Have a positive attitude to delivering excellence in customer service in a contact centre environment
• Have a mature attitude coupled with high degree of work ethic
• Have an enthusiastic and confident telephone manner with a 'smile in the voice'
• Be self-motivated and able to apply initiative to solve problems
• Be effective in a team-based environment and supportive of team objectives
• Communicate information effectively in a friendly and supportive manner
• Displays ability and willingness to undertake intensive training in complex products
• Willing to work in shifting schedules that includes possible graveyard shifts

Key Responsibilities and Accountabilities:

• Successful completion of initial training program as well as any concurrent training related to the job role
• Provide customers with specific and accurate product and service information to maintain quality service provision for all Contact Centre accounts
• Identify and escalate priority issues to a Team Leader when necessary in order to uphold quality of service to all Contact Centre customers
• Answer all Calls, Emails and Customer Service Requests assigned to the skill set trained for in a timely manner
• Use relevant applications, systems and sources to provide the best possible solution for their customers
• Troubleshoot and liaise with suppliers and hotels and airlines to complete the booking/amendments/cancellations of the customers.
• Be able to analyze travel-related data and provide analysis and intelligence to internal customers.
• Identify potential issues with bookings that impact the business bottom line based on known red flags
• Acts on crisis management during untoward incidences pertaining to any product sold by the department.
• Be able to manually construct fares and add applicable taxes and surcharges and mark ups as necessary on a per transaction basis for flights, hotels, and other products.
• Be able to achieve all agreed metrics for the line of business which includes but is not limited to: Productivity, Quality and Error Rate
• Stay fully knowledgeable on all aspects of each Contact Centre account. Subject matters include but are not limited to revised Standard Operating Procedures, new products and promotional campaigns
• Other tasks may be assigned

Key Competencies:

• Attention to details and accuracy
• Initiative & Commitment to Achieve
• Results-oriented with bias for action, versatility, and adaptability.
• Effective Communication
• Flexibility and Adaptability
• Team Player
• Efficiency and Willingness to Learn

Job Type: Fixed term

Pay: Php18, Php22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training
• Transportation service provided

Work Location: In person

COMPANY PROFILE: This business has been in the industry for more than 113 years. It is a travel agency that offers its customers travel and tourism services.

Position: Travel Consultant

Company Industry: Travel Agency

Work Location: Taguig City

Work Schedule: Monday to Friday (8:45am to 5:45pm)

Salary: Php 25,000 to Php 30,000

Work Set Up: Work onsite

BENEFITS:

Annual Clothing Allowance

HMO

Annual Leave

Mobile Plan

International Tours

JOB REQUIREMENTS:

Bachelor Degree Holder

At least 1 year of experience sales experience or Travel Sales.

Amenable to attend interview

Can start as soon as possible

Willing to work in Taguig City

JOB RESPONSIBILITIES:

As needed, produce presentations and package tours for the company's operations.

Oversee the client's meeting and plan, which includes the presentation.

Work together with other teams to enhance sales and marketing operations.

Oversee the start and finish of the travel planning process in the department that handles ticket purchases and contacts lodging providers.

Be sure to help the client with reservations for hotels, flights, transportation, etc.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)

Initial Interview

Final Interview

Job offer

Look for: Ms. Riva

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person