18 Policy Officer jobs in the Philippines

DEADLINE FOR APPLICATIONS

13 October :59-GMT+08:00 Philippine Standard Time (Manila)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

In the Philippines, WFP's efforts are guided by its work outlined in the Philippines Country Strategic Plan (CSP WFP focuses on strengthening government systems at the national, local government unit and Bangsamoro Autonomous Region of Muslim Mindanao (BARMM) levels to further build the resilience of vulnerable individuals and communities.

The CSP is aligned with national strategies and policies as well as the United Nations Sustainable Development Framework and is guided by three interrelated outcomes:

• By 2028, communities exposed to shocks and stressors in the Philippines are better able to meet food, nutrition and other essential needs with inclusive and equitable emergency preparedness and response capacity at the national and local levels.
• By 2028, communities vulnerable to food and nutrition insecurity in the Philippines are more resilient and can better manage risks affecting human capital gains and food systems, inclusively and equitably.
• The Government and partners in the Philippines access WFP services that augment their interventions, upon request.

These strategic objectives are framed within the context of the Philippines being on the verge of becoming and upper-middle income country, while at the same time being one of the world's most disaster-prone countries. Disasters remain a leading cause of hunger, affecting all aspects of food security: economic and physical access to food, availability and stability of supplies, and nutrition.

While WFP Philippines maintains a strong capacity to respond directly when significant shocks occur, the overall emphasis of the Country Office lies on systems strengthening (disaster risk management, social protection and food systems) at national, LGU and BARMM levels. WFP utilizes its field operations expertise to support the Government in delivering on key food programmes linked to its mandate and the CSP, including supporting the conceptualization and roll out of national priority programmes such as Walang Gutom 2027 and LAWA (Local Adaptation to Water Access) at BINHI (Breaking Insufficiency through Nutritious Harvest for the Impoverished) and modelling globally proven programmes such as home-grown school feeding – linking local smallholder farmers production to the institutional demand of school meals programmes. WFP engages at the national level on policy dialogue, supporting legislative advances in areas such as school meals, anticipatory action and rice fortification.

JOB TITLE: Programme Policy Officer (Senior Skills Development Specialist)

TYPE OF CONTRACT: Special Service Agreement (SSA)

JOB GRADE: SSA-10

UNIT/DIVISION: Programme Unit

DUTY STATION (City, Country): Manila, Philippines

DURATION: 7 months, with possibility of extension

This position is open to Filipino nationals only

ORGANIZATIONAL CONTEXT

WFP works closely with the Government, including the Department of Social Welfare and Development (DSWD) to advance nutrition-sensitive and shock-responsive social protection programmes.

As part of this partnership, WFP supported the DSWD in leading the six-month pilot of the Walang Gutom Program (WGP) in 2024. This flagship programme addresses involuntary hunger and improves access to nutritious food. Food-insecure households receive food vouchers per month on the condition that they attend Nutrition Education Sessions (NES) as well as Skills and Productivity Enhancement Sessions (SPES). WFP and DSWD also co-developed the programme's Social and Behaviour Change (SBC) strategy to increase demand for healthier food, to improve dietary diversity among household beneficiaries, and to strengthen access to livelihood skills and work opportunities. The national scale-up began in July 2024.

JOB PURPOSE

Following the successful collaboration for the pilot implementation, WFP will continue to support the DSWD in the development of a curriculum and course design for SBC activities under NES and Skills and Productivity Enhancement Sessions (SPES). To lead the integration of skills and productivity development within the curriculum design and structure, WFP is looking for a Senior Skills Development Specialist. The holder will ensure that both NES and SPES components are reinforced and promote positive and sustainable nutrition-related behaviors. The role will support the DSWD in identifying productivity themes and lead the development of session content that will enable beneficiaries to apply their learning within their households and communities.

KEY RESPONSIBILITIES (not all-inclusive nor exhaustive):

The Programme Policy Officer (Senior Skills Development Specialist) will report directly to the Head of Climate Change and Resilience. The specialist will lead the design and implementation of productivity enhancement training curricula, carefully tailored to local contexts to ensure relevance and effectiveness. The role will include consultation and coordination with government counterparts, iterative curriculum development, and the facilitation of training-of-trainers (ToT) and direct sessions where needed. The specialist will also ensure that tools and materials are continuously improved based on field feedback and lessons learned.

1. Desk Review, Government Coordination and Stakeholder Engagement

2. Undertake a landscaping of beneficiary skills and market demand for skills in rural and urban contexts. Map existing curricula, tools, and training materials from government agencies (e.g., TESDA, DA, DTI), development partners, and local institutions to identify gaps, overlaps, and opportunities for integration.

3. Engage regularly with relevant government departments (e.g., DSDW, DA, DOLE, DTI, TESDA, LGUs) to co-develop or validate training content.
4. Participate in joint planning meetings, ensuring government priorities are reflected and that pathways for institutional adoption are explored.

5. Liaise with field-level actors and local partners to gather contextual insights and secure ownership.

6. Curriculum Development and Customization

7. Develop or adapt productivity enhancement curricula, tools, and job aids for different contexts and various profiles (e.g., upland vs coastal, rural vs. urban, women-led enterprises, persons with disabilities).

8. Ensure alignment with national government standards and sectoral frameworks.

9. Work with technical specialists to embed climate resilience, nature-based solutions, digital inclusion, and gender-transformative elements.

10. Training and Capacity Building

11. Lead or support the delivery of Training-of-Trainers (ToT) sessions for government and community facilitators.

12. Monitor training delivery quality and effectiveness through regular engagement with trainers and participants.

13. Facilitate select training sessions or refresher courses as needed.

14. Feedback and Iterative Improvement

15. Set up simple feedback mechanisms with trainers and trainees to capture usability, relevance, and uptake of content.

16. Regularly update and refine training modules based on feedback and evolving needs.
17. Document success stories, field adaptations, and lessons learned for internal learning and donor reporting.

DELIVERABLES

• Inception report with desk review findings and work plan
• Contextualized training package(s) validated with government counterparts
• At least two ToT sessions delivered with participant feedback reports
• Field testing report summarizing feedback and recommended improvements
• Final training package and summary report documenting methodology and results

MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Advanced degree in Agriculture, Rural Development or related field

Experience:

• Minimum of five (5) years postgraduate professional experience in productivity or livelihoods training, curriculum development, capacity strengthening, or related fields.
• Demonstrated experience working with government and multi-stakeholder coordination
• Knowledge in agricultural production, including good agronomic practices (GAP), conservation and climate-smart agriculture (CSA), natural resource management (NRM).
• Expertise in food security, food safety and quality, specifications and regulations.
• Compiling technical guidelines and methodologies
• Experienced in developing training contents, manuals and information education communication (IEC) materials.
• Familiarity with participatory training methods and adult learning principles
• Strong analytical, facilitation, and communication skills
• Experience in climate-smart agriculture, sustainable enterprise, or food systems is a strong asset

Language: Excellent written and oral communications skills in English and Tagalog.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at

in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

DEADLINE FOR APPLICATIONS

8 October :59-GMT+08:00 Philippine Standard Time (Manila)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

In the Philippines, WFP's efforts are guided by its work outlined in the Philippines Country Strategic Plan (CSP WFP focuses on strengthening government systems at the national, local government unit and Bangsamoro Autonomous Region of Muslim Mindanao (BARMM) levels to further build the resilience of vulnerable individuals and communities.

The CSP is aligned with national strategies and policies as well as the United Nations Sustainable Development Framework and is guided by three interrelated outcomes:

• By 2028, communities exposed to shocks and stressors in the Philippines are better able to meet food, nutrition and other essential needs with inclusive and equitable emergency preparedness and response capacity at the national and local levels.
• By 2028, communities vulnerable to food and nutrition insecurity in the Philippines are more resilient and can better manage risks affecting human capital gains and food systems, inclusively and equitably.
• The Government and partners in the Philippines access WFP services that augment their interventions, upon request.

These strategic objectives are framed within the context of the Philippines being on the verge of becoming and upper-middle income country, while at the same time being one of the world's most disaster-prone countries. Disasters remain a leading cause of hunger, affecting all aspects of food security: economic and physical access to food, availability and stability of supplies, and nutrition.

While WFP Philippines maintains a strong capacity to respond directly when significant shocks occur, the overall emphasis of the Country Office lies on systems strengthening (disaster risk management, social protection and food systems) at national, LGU and BARMM levels. WFP utilizes its field operations expertise to support the Government in delivering on key food programmes linked to its mandate and the CSP, including supporting the conceptualization and roll out of national priority programmes such as Walang Gutom 2027 and LAWA (Local Adaptation to Water Access) at BINHI (Breaking Insufficiency through Nutritious Harvest for the Impoverished) and modelling globally proven programmes such as home-grown school feeding – linking local smallholder farmers production to the institutional demand of school meals programmes. WFP engages at the national level on policy dialogue, supporting legislative advances in areas such as school meals, anticipatory action and rice fortification.

JOB TITLE: Programme Policy Officer (Curriculum Development Specialist)

TYPE OF CONTRACT: Service Contract (SC)

JOB GRADE: SC-8

UNIT/DIVISION: Programme Unit

DUTY STATION (City, Country): Manila, Philippines

DURATION: 12 months

This position is open to Filipino nationals only

ORGANIZATIONAL CONTEXT

WFP works closely with the Government, including the Department of Social Welfare and Development (DSWD) to advance nutrition-sensitive and shock-responsive social protection programmes.

As part of this partnership, WFP supported the DSWD in leading the six-month pilot of the Walang Gutom Program (WGP) in 2024. This flagship programme addresses involuntary hunger and improves access to nutritious food. Food-insecure households receive food vouchers per month on the condition that they attend Nutrition Education Sessions (NES) as well as Skills and Productivity Enhancement Sessions (SPES). WFP and DSWD also co-developed the programme's Social and Behaviour Change (SBC) strategy to increase demand for healthier food, to improve dietary diversity among household beneficiaries, and to strengthen access to livelihood skills and work opportunities. The national scale-up began in July 2024.

JOB PURPOSE

Following the successful collaboration for the pilot implementation, WFP will continue to support the DSWD for the scale-up. WFP will develop the curriculum and courses for the NES and SPES. These include the modular content of the sessions as well as capacity strengthening activities and monitoring and evaluation activities. A Curriculum Development Specialist will support this activity.

The nutrition-related content for the NES and the livelihood and skills-related content for the SPES will be drafted by the multidisciplinary team of WFP. The Curriculum Development Specialist will serve as the primary technical lead responsible for structuring the complete 3-year SBC curriculum that integrates the NES and SPES and for finalizing the initial drafts. This role ensures that each session follows the specified methodology, is grounded in food security and livelihood dimensions, and aligns with the SBC Theory of Change. This role will translate behavioral and technical content into modular session plans, facilitator kits, and assessment tools, ensuring each session includes learning objectives, participatory methods, and tools for knowledge checks and reinforcement that serve the full life cycle of WGP households.

KEY RESPONSIBILITIES (not all-inclusive nor exhaustive)

Under the delegated authority and within the assigned unit, the Curriculum Development Specialist will report to the National Officer for Social and Behaviour Change. The role requires expertise in curriculum design, adult learning theory, and behavioral change approaches, with the ability to create materials that will be facilitated by community facilitators to WGP households and scaled across diverse socio-cultural contexts throughout the Philippines.

1. CURRICULUM ARCHITECTURE AND DESIGN
   
   a. Develop the foundational structure of the 3-year progressive SBC curriculum:

2. Design the overall curriculum architecture that serves the full life cycle of WGP beneficiaries across 36 months

3. Create a progressive learning pathway that builds from foundational knowledge in Year 1 to advanced skills and behavior reinforcement in Years 2-3
4. Integrate NES and SPES components into a unified course stream that promotes healthy, nutritious, and sustainable eating and productivity habits
5. Map curriculum content to food security and livelihood dimensions
6. Ensure alignment with the WGP's SBC Theory of Change, mapping the behavioral pathway from knowledge acquisition to practice adoption and sustained behavior change

b. Establish curriculum frameworks and standards:

• Develop standardized session plan templates that incorporate specified methodology
• Create consistent learning objective frameworks that clearly outline intended Knowledge, Attitudes, and Practices (KAP) outcomes
• Design modular structures that allow for adjustments based on process monitoring, post-distribution monitoring, or evaluation findings

• Establish content layering strategies that address varying literacy levels and diverse socio-cultural contexts

• SESSION DEVELOPMENT AND CONTENT CREATION
  
  a. Lead the development of detailed course sessions and learning materials:

• Create comprehensive session matrices with finalized modules and delivery guides for Year 1, and adaptable content outlines for Years 2-3

• Develop detailed session plans that include discussion guides, key messages, and participatory learning activities for various learner types
• Design processing techniques and reflection activities that reinforce understanding, application, and personal connection to content
• Integrate behavior change content related to emergency food security, sanitation and hygiene, gender empowerment, community resilience, and cultural sensitivity, in coordination with WFP teams with expertise in these areas

b. Ensure content quality and accessibility:

• Adapt content to be culturally appropriate, inclusive, and accessible to learners with varying literacy levels and from GIDA communities
• Incorporate indigenous knowledge and local practices while maintaining technical accuracy and evidence-based approaches
• Design content that addresses the diverse needs of beneficiary populations including pregnant and breastfeeding mothers, children, elderly, and persons with disabilities

• Create flexible session formats that can be adapted for different delivery contexts and community settings

• LEARNING MATERIALS AND TOOL DEVELOPMENT

a. Develop comprehensive learning and assessment tools:

• Create detailed facilitator guides with step-by-step session delivery instructions, activity management, and troubleshooting protocols
• Design beneficiary learning materials including take-home sheets, recipe guides, planning templates, and reference cards
• Develop micro-assessments and knowledge checks for every session to ensure comprehension and retention of concepts
• Create recovery learning protocols and make-up session materials for beneficiaries who miss regular sessions

b. Integrate multimedia and interactive elements:

• Collaborate with WFP teams to ensure content is suitable for digital adaptation
• Design content that supports the development of interactive audio-visual learning tools, animated videos, and gamified modules
• Create materials that function effectively in both digital and print formats for diverse delivery contexts

• Ensure all materials are optimized for low-literacy settings and areas with limited digital infrastructure

• QUALITY ASSURANCE AND VALIDATION
  
  a. Lead curriculum validation and continuous improvement processes:

• Coordinate field validation activities in minimum three diverse socio-cultural sites to test curriculum effectiveness

• Analyze feedback from pilot implementations and incorporate lessons learned into curriculum revisions
• Ensure all materials undergo rigorous technical review for accuracy, cultural appropriateness, and pedagogical effectiveness
• Establish quality control mechanisms for maintaining consistency across all curriculum components

b. Coordinate with technical specialists for integrated content:

• Work closely with the WFP nutrition team as well as climate and resilience teams to ensure technical accuracy of nutrition and livelihood content
• Collaborate with the WFP SBC team to align all materials with behavioral change principles and KAP outcome frameworks
• Partner with training focal person to ensure facilitator materials are practical and user-friendly

• Coordinate with the WFP Research, Assessment, and Monitoring (RAM) team to integrate monitoring and evaluation components into session designs

• STAKEHOLDER COORDINATION AND CAPACITY STRENGTHENING
  
  a. Manage relationships with government counterparts and support capacity strengthening:

• Engage regularly with DSWD to ensure curriculum alignment with program objectives and to gather field-level insights and ensure practical applicability

• Participate in stakeholder consultations and incorporate feedback from government partners and beneficiary communities
• Support the development of institutionalization pathways for curriculum adoption within existing government systems
• Contribute to the design and delivery of Training-of-Trainers (ToT) sessions for DSWD staff
• Develop comprehensive documentation and user guides that enable effective curriculum implementation and scaling
• Create knowledge management systems that capture lessons learned and best practices for future curriculum development
• Support the development of quality assurance protocols and supervision tools for curriculum delivery

DELIVERABLES

• Work Plan. Comprehensive curriculum architecture and development methodology
• Year 1 Complete Curriculum Package: Detailed session plans, facilitator guides, and beneficiary materials for foundational modules
• Year 2 Curriculum Framework: Session matrices and adaptable content outlines for intermediate skill development
• Year 3 Curriculum Framework: Advanced session designs focusing on sustainability and community leadership
• Curriculum Validation Reports: Field testing results and evidence-based recommendations for curriculum improvements
• Final Curriculum Package: Complete 3-year curriculum with all supporting materials, assessment tools, and implementation guides
• Technical Documentation: Comprehensive methodology reports, quality assurance protocols, and scaling recommendations

MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education:

• Master's degree, or bachelor's degree with an additional two years of relevant work experience and/or specialized training, in Education, Curriculum Development, Adult Learning, Public Health, Nutrition, Social Work, or a closely related field.
• Specialized training in instructional design, adult education principles, or behavior change communication preferred

Experience:

• Required: At least one (1) year of postgraduate professional experience in development work.
• Highly Desirable: Eight (8) years of progressive experience in development work, including at least four (4) years in curriculum development, instructional design, or educational program development, is highly desirable.
• Demonstrated expertise in developing learning materials for adult populations, particularly in developing country contexts
• Proven experience in designing participatory learning methodologies and experiential education approaches
• Knowledge of nutrition education and food security programming, with understanding of food systems approaches
• Experience with behavior change communication and social behavior change programming
• Familiarity with government partnerships and institutional capacity building in social protection or health programs
• Field experience in community-based programming and working with diverse populations including low-literacy and marginalized communities
• Understanding of evidenced-based learning methodology or similar adult learning approaches and participatory education principles
• Experience in monitoring and evaluation integration within curriculum design and learning outcome measurement

Language: Excellent written and oral communication skills in English and Filipino (Tagalog)

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at

in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

DEADLINE FOR APPLICATIONS
10 October :59-GMT+08:00 Philippine Standard Time (Manila)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

In the Philippines, WFP's efforts are guided by its work outlined in the Philippines Country Strategic Plan (CSP WFP focuses on strengthening government systems at the national, local government unit and Bangsamoro Autonomous Region of Muslim Mindanao (BARMM) levels to further build the resilience of vulnerable individuals and communities.

The CSP is aligned with national strategies and policies as well as the United Nations Sustainable Development Framework and is guided by three interrelated outcomes:

• By 2028, communities exposed to shocks and stressors in the Philippines are better able to meet food, nutrition and other essential needs with inclusive and equitable emergency preparedness and response capacity at the national and local levels.
• By 2028, communities vulnerable to food and nutrition insecurity in the Philippines are more resilient and can better manage risks affecting human capital gains and food systems, inclusively and equitably.
• The Government and partners in the Philippines access WFP services that augment their interventions, upon request.

These strategic objectives are framed within the context of the Philippines being on the verge of becoming and upper-middle income country, while at the same time being one of the world's most disaster-prone countries. Disasters remain a leading cause of hunger, affecting all aspects of food security: economic and physical access to food, availability and stability of supplies, and nutrition.

While WFP Philippines maintains a strong capacity to respond directly when significant shocks occur, the overall emphasis of the Country Office lies on systems strengthening (disaster risk management, social protection and food systems) at national, LGU and BARMM levels. WFP utilizes its field operations expertise to support the Government in delivering on key food programmes linked to its mandate and the CSP, including supporting the conceptualization and roll out of national priority programmes such as Walang Gutom 2027 and LAWA (Local Adaptation to Water Access) at BINHI (Breaking Insufficiency through Nutritious Harvest for the Impoverished) and modelling globally proven programmes such as home-grown school feeding – linking local smallholder farmers production to the institutional demand of school meals programmes. WFP engages at the national level on policy dialogue, supporting legislative advances in areas such as school meals, anticipatory action and rice fortification.

JOB TITLE:
Programme Policy Officer (Value Chains)
TYPE OF CONTRACT:
Service Contract (SC)
JOB GRADE:
SC-8
DUTY STATION (City, Country):
Cotabato, Philippines
DURATION:
12 months
This position is open to Filipino nationals only.
ORGANIZATIONAL CONTEXT:
Smallholder farmers and fisherfolk in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) have limited resources, information, and training to increase their yield and undertake value- adding activities necessary to improve their livelihoods. The economic insufficiencies deprive them of resources to spend on food security, nutrition, housing, education, healthcare, and other non-food essentials. Moreover, inadequate agricultural infrastructure, poor soil and water management practices and land tenurial issues impedes smallholders' abilities to become self-reliant. Improved climate-smart agricultural practices and equitable inclusion of women and men smallholder farmers and fisherfolk into value chains is a crucial missing link to sustainably solve the prevalent poverty index and quell the low nutritional indicators that have affected the BARMM region for decades.

WFP works with the BARMM Government and other key partners to implement an integrated package of interventions to build the resilience and self-reliance of target populations. Specifically, WFP:

• Contributes to smallholders' economic sustainability by promoting their inclusion in the value chain through creation of rural infrastructure by engaging vulnerable communities in the creation of farm-to-market roads; irrigation canals, reforestation, soil conservation and water harvesting structures, and development of post-harvest facilities.
• Supports the formation of farmer and fisher associations/cooperatives and their inclusion in value chains by strengthening access to markets such as the Home-Grown School Feeding (HGSF) Programme and other institutional markets.
• Empowers the community and food producers through Social and Behavioural Change (SBC) initiatives to positively enable behavior change towards self-reliance and healthy diets.

JOB PURPOSE:
The Programme Policy Officer (Value Chains) will primarily be supporting Strategic Outcome 2 of the Country Strategic Plan. The holder will be part of the Integrated Resilience Team based in the Cotabato Field Office and will oversee the operationalization of WFP's Market and Livelihoods Framework (MALF) in the BARMM and capacity strengthening activities for Government partners and smallholder farmers and fisherfolk.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:
The Programme Policy Officer (Value Chains) will receive overall guidance from the Head of Integrated Resilience, technical support from the SAMS Officer in the Country Office, and direct supervision from the Programme Policy Officer (Market and Livelihood). The Programme Policy Officer (Value Chains) will provide technical support to conduct analysis, oversee coordination, build capacities internally and of partners, oversee timely and high-quality implementation of interventions, and support the monitoring and reporting of key activities. Specific duties include:

Coordination & Capacity Strengthening

• Equip government and community partners with practical tools and guidance to analyse capacities of farmer and fisherfolk organizations, conduct market analyses, interpret findings, and design training initiatives that strengthen their production, governance, marketing and business capabilities and overall self-reliance.
• Facilitate linkages between farmer and fisherfolk organisations and local and regional markets, to connect smallholder farmers and fisherfolk to the HGSF programme and other public and private buyers.
• Advance women's self-reliance, economic empowerment and inclusion by designing and rolling-out gender responsive interventions that ensure women's participation in training and decision making, create pathways to women-led aggregation and enterprises, and remove barriers to market entry.
• Support design and piloting of inclusive financing mechanisms to improve farmer cash flow and bargaining power.
• Ensure compliance with Environmental and Social Safeguards (ESS) by conducting ESS screenings of value‑chain interventions, developing and monitoring mitigation action plans, training partners on ESS requirements, and manage grievances and reporting.
• Provide day to day supervision and management of staff and consultants working in the value chain team, where necessary support identification of expertise to augment or fill the technical gaps.
• Regularly liaise across functional units in the Cotabato Field Office and Country Office to support effective collaboration, implementation and monitoring of ongoing project activities.

Monitoring & Reporting

• Support the Monitoring and Evaluation team to identify relevant indicators and develop survey tools to monitor the support to smallholder farmers and fisherfolk in line with WFP corporate reporting and accountability requirements.
• Provide regular technical updates and quarterly briefing notes to management to track progress, risks, budget utilization, and adaptive decisions.
• Prepare inputs for donor reporting and contribute to concept notes and funding proposals to scale proven value‑chain interventions.
• Produce short case studies and communications inputs showcasing impact, lessons learned and opportunities for replication, in coordination with CO communications.
• Perform other related duties and responsibilities as required which may include workstreams in school feeding, social protection, anticipatory action, emergency response, gender and disability mainstreaming, and other key areas of work, as required and guided by management.

QUALIFICATIONS & EXPERIENCE REQUIRED:
EDUCATION:
Advanced university degree or bachelor's degree in Rural Development, Agriculture and/or fisheries, Agronomy, Climate Change Adaptation, Development of SMEs, Environmental Economics, or similar field

EXPERIENCE:

• Required: Minimum of one (1) year of relevant experience in development work with an advanced university degree, or two (2) years of relevant experience with a bachelor's degree.
• Preferred: Seven (7) years of relevant experience in development work, including prior management experience in food security and livelihood projects.

KNOWLEDGE AND SKILLS:

• Strong interpersonal and diplomatic skills with ability to establish effective relations with communities, authorities, colleagues and partners' staff.
• Ability to think creatively, proactively, and problem-solve with flexibility and adaptability.
• Strong analytical skills, including ability to draw conclusions and recommend a course of action.
• Excellent communication skills, including the ability to write clearly and concisely.
• Experience in food systems, including value chains development and market systems.
• Utilizing computers including word processing, spreadsheet, and other software packages.
• Knowledge of research methods and monitoring and evaluation standards.

LANGUAGE:
Excellent knowledge of written and spoken English and Filipino; Knowledge on the local language in BARMM is desirable.

WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

The purpose of this role is to provide customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This role involves following specific procedures to close out work requests, monitoring business inflow, and connecting callers to the appropriate personnel. Additionally, the role includes dispatching policy documents, answering customer and stakeholder questions, and supporting the Policy Admin Team with various administrative tasks.

Responsibilities:

• Ensure 100% regulatory compliance with laws and industry codes.
• Maintain good working relationships with stakeholders and clients.
• Process transactions and emails related to products, processes, and policies accurately.
• Provide personalised and quality service to meet customer expectations.
• Conduct training on policy issuance procedures and maintain documentation.
• Attend relevant training courses to maintain product and process knowledge.
• Handle policy issuance, renewals, and endorsements efficiently.
• Communicate effectively with stakeholders to resolve queries promptly.
• Conduct quality audit checks for processed policies.
• Manage dispatch of policy documentation and data upload accurately.

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.

Preferred Work Experience includes:

• Call centre experience in insurance and/or banking industry with billing responsibilities.
• Increasing level of responsibility in call centre environment.
• Policy administration experience.
• Experience in BPO industry with shifting schedules.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Preferred Qualifications include:

• Territory qualified.
• Vocational/Technical qualification or equivalent work experience.

The purpose of this role is to provide customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This role involves following specific procedures to close out work requests, monitoring business inflow, and connecting callers to the appropriate personnel. Additionally, the role includes dispatching policy documents, answering customer and stakeholder questions, and supporting the Policy Admin Team with various administrative tasks.

Responsibilities:

• Ensure 100% regulatory compliance with laws and industry codes.
• Maintain good working relationships with stakeholders and clients.
• Process transactions and emails related to products, processes, and policies accurately.
• Provide personalised and quality service to meet customer expectations.
• Conduct training on policy issuance procedures and maintain documentation.
• Attend relevant training courses to maintain product and process knowledge.
• Handle policy issuance, renewals, and endorsements efficiently.
• Communicate effectively with stakeholders to resolve queries promptly.
• Conduct quality audit checks for processed policies.
• Manage dispatch of policy documentation and data upload accurately.

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.

Preferred Work Experience includes:

• Call centre experience in insurance and/or banking industry with billing responsibilities.
• Increasing level of responsibility in call centre environment.
• Policy administration experience.
• Experience in BPO industry with shifting schedules.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Preferred Qualifications include:

• Territory qualified.
• Vocational/Technical qualification or equivalent work experience.

Salmon – Who We Are and What We Do

Salmon is a fast-growing consumer fintech group, founded in July 2022 with the vision of building the best credit-led neobank in Southeast Asia. We chose the Philippines as our first market and are now a licensed consumer-lending group, working towards becoming a licensed bank (subject to BSP approval).

Our founding team previously built and led Tinkoff, one of the world's most successful digital banks, which achieved a market capitalization of over US$20 billion.

Today, Salmon brings together a highly qualified global team of finance and technology professionals, supported by world-class investors such as IFC (a member of the World Bank Group), ADQ (an investment company wholly owned by the Government of Abu Dhabi), and other prominent fintech investors.

We are building a financial technology business that operates seamlessly 24/7/365, creating thousands of jobs and delivering high-quality financial access to millions of Filipinos. We'd love to have you join us on this journey.

About the Role: Process and Policy Documentation Officer

As a Process and Policy Documentation Officer, you will play a key role in ensuring that Salmon's internal processes and policies remain accurate, compliant, and aligned with regulatory requirements. You'll collaborate closely with different teams to build and maintain documentation that supports operational excellence and regulatory compliance.

Responsibilities

• Develop, review, and maintain the company's process and policy documentation in line with regulatory and internal standards.
• Collaborate with cross-functional teams to ensure policies and procedures are accurate, up-to-date, and well-communicated.
• Monitor changes in regulations and update documentation accordingly.
• Maintain version control and ensure proper archiving of all process and policy documents.

Requirements

• Bachelor's degree in business administration, Banking, Finance, Industrial Engineering, or a related field.
• Strong writing and editing skills with keen attention to detail and accuracy.
• Solid knowledge of banking operations, processes, and regulatory requirements.
• Ability to analyze processes and translate them into clear, structured documentation.
• Proficiency in MS Office and familiarity with document management tools.
• Excellent coordination and communication skills for cross-department collaboration.
• At least 2–3 years of relevant experience in process documentation, compliance, or operations.

• Leadership and Strategy: Lead Meta's policy engagement, define and implement public policy strategies for the Philippines, ensuring alignment with Meta's global, regional, and local objectives

• Advise Meta management on public policy developments in the Philippines as part of the APAC Policy leadership team

• Stakeholder Engagement: Develop and maintain relationships with government, policymakers, regulators, civil society, businesses, and industry associations, especially those engaged with AI and digital policy

• Represent Meta in policy discussions at high levels of the Philippine government, in forums, expert panels, and the media

• Policy Development and Advocacy: Shape discussions on legislative, regulatory, and multiple issues such as content moderation, AI and digital infrastructure

• Communicate the societal impact and policy implications of Meta's products in the Philippines

• Cross-Functional Collaboration: Partner with other leaders and teams across legal, communications, product, operations, and AI research to enable coordinated policy approaches and advocacy

• Monitor regulatory trends and emerging issues across the digital space in the Philippines and work with global teams to develop proactive solutions

Unleash Your Talents with Us

Hi there, our future Policy and Administration Support Officer Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, Marketing to Sales, and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations

What you'll do:

As a Policy & Administration Support Officer, you are responsible for providing accurate and timely administrative support to insurance brokers (Risk Advisers) throughout the policy lifecycle. This includes processing, documentation management, client correspondence, and assisting with minor online system transactions. The role ensures that client policies are administered with precision and compliance while supporting brokers to deliver a seamless client experience

Key responsibilities for this role include:

• Policy Administration & Documentation
• Prepare, issue, and update policy documents, endorsements, schedules, and certificates.
• Maintain accurate client records within the broker management system.
• Liaise with insurers to obtain policy wording, renewal terms, and documentation.
• Check policy documents for accuracy and compliance before issuing to clients.
• Processing & Online Support
• Assist with minor online processing tasks such as data entry, updating policy details, and requesting quotes via insurer portals.
• Support Risk Advisers in lodging and following up transactions within digital insurance platforms.
• Monitor and track processing timelines to ensure commitments are met.
• Client & Broker Support
• Respond to basic client document requests and direct complex enquiries to the appropriate adviser.
• Provide administrative assistance during renewals, including preparing pre-renewal packs and collating required information.
• Follow up on outstanding client documents or requirements.
• Compliance & Quality Control
• Ensure all documentation meets regulatory and internal compliance standards.
• Follow brokerage procedures and maintain confidentiality of client information.
• Team Collaboration
• Work closely with Risk Advisers, sales support, and the finance/operations team to ensure smooth policy handling.
• Participate in team meetings and contribute to process improvement discussions.

Successful candidate must have:

• Essential:
• Previous administrative experience in insurance, financial services, or a related field.
• Strong attention to detail and accuracy in document handling.
• Proficiency with Microsoft Office Suite and ability to learn broker management systems.
• Organised, able to prioritise tasks, and meet deadlines in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Desirable:
• Experience with insurer online portals and quoting systems.
• Basic knowledge of general insurance products and terminology.
• Understanding of ASIC/AFCA compliance requirements in insurance.

What's in it for YOU?

At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.

• Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
• Career Growth & Development: Work alongside international clients and gain valuable experience.
• Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make every day exciting and rewarding
• Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.
• Other Partner-Initiated Benefits: Our partner initiated exclusive perks and support programs.

Your seat awaits Be part of our thriving team and CLICK APPLY

Unleash Your Talents with Us

Hi there, our future Policy and Administration Support Officer Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, Marketing to Sales, and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations

What you'll do:

As a Policy & Administration Support Officer, you are responsible for providing accurate and timely administrative support to insurance brokers (Risk Advisers) throughout the policy lifecycle. This includes processing, documentation management, client correspondence, and assisting with minor online system transactions. The role ensures that client policies are administered with precision and compliance while supporting brokers to deliver a seamless client experience

Key responsibilities for this role include:

• Policy Administration & Documentation
• Prepare, issue, and update policy documents, endorsements, schedules, and certificates.
• Maintain accurate client records within the broker management system.
• Liaise with insurers to obtain policy wording, renewal terms, and documentation.
• Check policy documents for accuracy and compliance before issuing to clients.
• Processing & Online Support
• Assist with minor online processing tasks such as data entry, updating policy details, and requesting quotes via insurer portals.
• Support Risk Advisers in lodging and following up transactions within digital insurance platforms.
• Monitor and track processing timelines to ensure commitments are met.
• Client & Broker Support
• Respond to basic client document requests and direct complex enquiries to the appropriate adviser.
• Provide administrative assistance during renewals, including preparing pre-renewal packs and collating required information.
• Follow up on outstanding client documents or requirements.
• Compliance & Quality Control
• Ensure all documentation meets regulatory and internal compliance standards.
• Follow brokerage procedures and maintain confidentiality of client information.
• Team Collaboration
• Work closely with Risk Advisers, sales support, and the finance/operations team to ensure smooth policy handling.
• Participate in team meetings and contribute to process improvement discussions.

Successful candidate must have:

• Essential:
• Previous administrative experience in insurance, financial services, or a related field.
• Strong attention to detail and accuracy in document handling.
• Proficiency with Microsoft Office Suite and ability to learn broker management systems.
• Organised, able to prioritise tasks, and meet deadlines in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Desirable:
• Experience with insurer online portals and quoting systems.
• Basic knowledge of general insurance products and terminology.
• Understanding of ASIC/AFCA compliance requirements in insurance.

What's in it for YOU?

At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.

• Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
• Career Growth & Development: Work alongside international clients and gain valuable experience.
• Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make every day exciting and rewarding
• Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.
• Other Partner-Initiated Benefits: Our partner initiated exclusive perks and support programs.

Your seat awaits Be part of our thriving team and CLICK APPLY