115 Policy Lead jobs in the Philippines

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I. ROLES AND RESPONSIBILITIES A. Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas) Policy Development & Review

• Monitor regulatory changes and incorporate them into AML policies.
• Conduct gap analyses to ensure compliance with new AML regulations.
• Ensure alignment with regulatory requirements, including BSP, AMLC, and international best practices
• Identify and address gaps in AML policies through risk-based enhancements.
• Provide guidance to internal teams on AML policy requirements.
• Support training initiatives to improve AML awareness and compliance.
• Collaborate with key stakeholders to ensure proper policy implementation.
• Maintain comprehensive records of policy updates and regulatory changes.
• Support audits by ensuring policy documentation meets regulatory standards.
• Facilitate policy approval processes with senior management and the board.

What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

We're looking for a detail-oriented Policy Review Analys Team Lead to join our RPS vertical. You'll collaborate with teams across India and the US, contributing to high-quality service delivery in a fast-paced, global environment.

What You'll Do:

• Review insurance policies against source documents
• Identify discrepancies and ensure data accuracy
• Follow SOPs, CRGs, and professional standards
• Ensure timely and error-free policy delivery
• Maintain a customer-centric approach to reduce E&O risks
• Conduct employee performance review
• Assist with professional development of the team
• Set objectives and manage the progression of the team towards these
• Coordination with Internal Customers like Underwriting Ops Team, Process Excellence team, etc. and
• Streamline and maintain the flow of work
• SLA adherence
• Preparation and review of reporting packs, Sr. management and stakeholders

Required Skills and Competencies:

• Graduate degree of any course
• 3-4 years of experience in insurance
• Analytical, good communication, and time management skills
• Proficiency in MS Office and logical thinking
• Sound knowledge of property and casualty underwriting
• Commercial awareness, with a knowledge of the insurance market and external changes which would impact on our business
• Problem Solving - Ability to find solutions and guide teams in difficult and complex situations
• Decision Making - Ability to come up with logical options to facilitate teams to take a decision
• Basic knowledge of regulatory and legal compliance issues
• Excellent numeric, analytical and written skills
• Effective prioritization and organizational skills
• Good IT skills, including Microsoft Word, Excel and Outlook
• Must be a graduate of business-related program

Your Role

The
Lead, FCC Policy & Advisory
shall be responsible for providing FCC-related advisory services to all units of MPI. The FCC Lead is also expected to fulfill all FCC-related training requirements for all units of MPI. The incumbent is also responsible for ensuring that the Bank's exposure to financial crime risks are effectively mitigated and managed through ensuring that the Bank's policies, procedures, systems, and processes are compliant with the relevant AML, CFT, and Sanctions rule and regulations.

Your Impact

• Provide sound guidance, advice, and recommendation business and support units within MPI, including Trust, on AML, CFT, and Sanctions, including basic KYC and risk assessment, and financial crime-related checks on client on the Bank;
• Establish new FCC policies and procedures, as necessary, and/or update or review the existing FCC policies, procedures, and operations manual to ensure that they are aligned with the regulations and with Maybank Group standards
• Review the operations manual and/or procedures of business and support units to ensure that they are compliant with local rules and regulations, as well as with Maybank Group standards
• Report any potential breaches to the FCC Head and/or CCO
• Perform root-cause analysis and draw up preventive and corrective actions for identified gaps. Ensuring that identified gaps, breaches, findings, and/or expectations, both by internal and external parties, are properly addressed or rectified;
• Monitor and ensure effective and timely implementation of FCC-related initiatives, projects and/or remediation across the Bank;
• Provide assistance during internal and external audit or examination through submission of requirements promptly
• Oversee daily operations of FCC Policy & Advisory sub-unit and supervise team members
• Any other tasks relevant to the discharge of the FCC function, that may be assigned from time to time.

Your Profile

• Graduate of any bachelor degree
• With at least 3 years of experience on AML/CFT regulations ang Sanctions Compliance in banking sector
• Must have a general understanding of bank products and services

Job Title: Regulatory Affairs & Quality Manager

Work Location: Libis, Quezon City and Santolan, Pasig City (Onsite)

Work Schedule: Monday to Friday | 8:00 AM – 5:30 PM

Target Onboarding Date: ASAP

Employment Type: Full-Time | Onsite

Job Overview:

• We are seeking a Regulatory Affairs (RA) and Quality Assurance (QA) Manager to oversee and implement company-wide quality systems and ensure strict compliance with regulatory requirements. This role is critical in managing internal audits, product quality, and documentation, while serving as the key liaison with regulatory agencies. Ideal for professionals with solid experience in highly regulated industries such as pharmaceuticals, cosmetics, food, or medical devices.

Key Responsibilities:

• Quality Systems Implementation: Develop and maintain quality control procedures, SOPs, and documentation.

• Regulatory Compliance: Ensure company operations meet local and international standards (FDA, ISO, GMP, etc.).

• Audit Management: Conduct internal/external quality audits and oversee third-party inspections.
• CAPA & Non-Conformance Management: Lead corrective and preventive actions and manage non-conforming products.
• Customer Complaint Handling: Investigate, document, and resolve product or service-related complaints.
• Vendor & Supplier Quality Oversight: Manage supplier qualification and monitor ongoing compliance with quality standards.
• Team Leadership: Supervise and mentor QA/RA staff; lead training programs on compliance and quality systems.
• Regulatory Submissions: Coordinate product registration, labeling, and other submissions to regulatory bodies.
• Data Analysis & Reporting: Analyze quality metrics and prepare regulatory reports for senior management.

Qualifications & Skills:

• • Education: Bachelor's degree in Pharmacy, Chemistry, Biology, or a related scientific field.

• Experience:

• At least 5 years of progressive experience in QA/RA management in a regulated industry (e.g., pharmaceuticals, medical devices, food, cosmetics).

• Technical Knowledge: Solid understanding of FDA regulations, ISO standards, GMP practices, and product lifecycle requirements.
• Soft Skills: Strong leadership, critical thinking, documentation, and communication skills.
• Tools & Systems: Proficiency in MS Office, Quality Management Systems (QMS), and regulatory databases.

Compensation & Benefits:

• Monthly Salary: Up to ₱80,000
• Allowance: Communication allowance
• Bonuses: 13th Month Pay
• HMO: Provided upon hire

The Regulatory Affairs & QA Specialist is responsible for assistance and support in ensuring Company's consistent compliance with Company and Philippine government and corporate standard regulatory and QA compliance.

II. PRINCIPAL DUTIES AND RESPONSIBILITIES (Brief but specific list of the major tasks, responsibilities, major projects, decisions, etc. of this position.)

Regulatory Affairs

1.Maintains good and harmonious professional relationship with government regulatory agencies.

1. Secures the required documents and materials from Global Regulatory Affairs, other Company affiliates and local R&D needed for obtaining local registration of products for line extension, reformulations, new sourcing and shelf-life extension.

2. Maintains an organized and secure filing and retrieval system of pharmaceutical regulatory affairs documents.

3. Obtains and renews necessary Government licenses, product registrations and permits for Company to legitimately operate as importer, distributor and trader as well as exporter.

4. Ensure the most timely and optimal approvals of Company products to market with compliance to government regulations.

5. Represent the department on global and local project teams, as requested.

6. In conjunction with the Artwork Coordinator, coordination and checking of product literature, label and other packaging component in artwork preparation

7. Will also work closely with technical colleague on timely response on pharmacovigilance report and feedbacks

8. Manage proper documentation and closure on any Change Notification

9. Prepare artwork for Company's products,e.g., labels, package inserts and other commercial facsimile presentations as per BAI/FDA requirement.

Marketing Services

Provide support to marketing colleagues with regards to new products information for MAR creation and approval and registration status for estimated date of product launching.

Technical Services

Provide support to the TSMs with regards to product information and other matters to product specifications.

QA/Quality Assurance

1.Evaluation of product registration/dossier for Product Releases to ensure that regulatory commitments are being met.

1. Responsible for the finished goods release of Company products before it is commercialized

2. Assistance in handling of product complaints (includes evaluation of investigation and closure of corrective actions)

3. Provides detailed Quality Oversight to third party distributor. QA/technical support for temperature mapping and packing transport studies for cold chain products, ultra-low/freezer items and those under liquid nitrogen

4. Handling Product Deviations

5. Conducts training as necessary on implementation of quality systems.e.g PV works.

6. Assist the Global Company Auditors in the conducts of Quality Systems audit of third-party manufacturer and distributor

7. Prepares SOP on Quality Systems, as necessary.

8. Helps in developing raw and packaging material sourcing.

9. Manages Quality Agreement of all the contractors and suppliers of the Company

10. Quality oversight for stickering activities at accredited third-party manufacturer.

Organization Development

1.Develops personal performance objectives and strategies on tasks to ensure implementation and successful achievement of all plans.

1. Actively participates and contributes to the development and accomplishment of the department's objectives.

2. Formulates, together with the immediate supervisor, individual performance objectives to enhance job knowledge, technical skills and overall effectiveness on the job.

3. Promotes and enhances professional working relationship with colleagues, superiors and with FDA, BAI or other external service agencies as necessary on matters of mutual concern.

4. Performs any other duties as assigned by immediate by superior.

QUALITY ASSURANCE:

• Responsible for the final release of products in the absence of Sr. RA/QA Manager.
• Responsible for ensuring that all third-party suppliers comply with GMP and RGDI Quality Standards
• Supervise and direct quality assurance technicians/auditors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standards.
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
• Follow up with implemented programs (GMPs, Good Hygiene Practices, Cleaning and Sanitation, Pest Control, Equipment Calibration) to ensure compliance by all employees and other personnel in the repacking facility.
• Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
• Participate in all regulatory, third party and customer audits and inspections, and corrective action response.
• Perform other duties as directed by the RA/QA Department management.
• Maintain compliant and non-conformance processing through records and tracking systems, including root-cause analysis and corrective actions.
• Document quality assurance activities with internal reporting and audits.

REGULATORY AFFAIRS:

DOCUMENTATION

• Prepares and check submissions of License to Operate renewal and other inter-related regulatory correspondence with FDA.
• Timely monitoring of product, license, permit and other licenses for renewal and ensure that all FDA license, certificates, and permits are updated and valid.
• Reviews Standard Operating Procedure based on the actual activity.
• Ensures that all pertinent documents for Cosmetic are available for FDA inspection.
• Compiles and maintain complete technical data of each product by timely update of LTO's master file
• Prepares, compiles, and maintains up-to-date Product Information Files (PIF) in compliance with ASEAN Cosmetic Directive requirements and ensures their availability during audits or regulatory inspections.

OPERATIONS

• Ensures that formulation conforms to FDA standards and is within the approved limit.
• Ensures that labels of new and existing items conform to ACD Standards.
• Checking of e-Portal for newly approved CPNs. Download, file and update the Notifications Summary.
• Generates barcode and monitoring of registration on-line.
• Ensures that RGDI warehouses are complying with FDA requirements.
• Assists FDA inspector with the needs during inspection and makes sure that company is compliant.
• Conducts product tests for all finished goods distributed and imported by the company.
• Maintain current knowledge of relevant regulations in Cosmetic and keeping up to date with changes in regulatory legislation and guidelines.
• Assists in updating related departments and regulatory head on latest regulatory requirements and FDA advisories.
• Coordinates the schedule of pest control in Marilao.

SUPPLIERS

• Monitoring in conducting annual audits of all active suppliers.
• Coordination with manufacturers for Product Information File for filing based on ASEAN Cosmetic Directive.
• Processing of initial and renewal of agreements and request for updated GMP and ISO of all active suppliers.

Qualifications:

• Graduate of Bachelor's Degree in Pharmacy and a licensed Pharmacist.
• At least one (1) year work related experience in regulatory and/or QA field.
• At least 1 year of experience in a supervisory or team lead role.
• Familiarity with Philippine FDA processes, portals, and documentation.
• Strong understanding of local and international regulations on cosmetics and wellness products.

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

QUALITY ASSURANCE:

· Responsible for the final release of products in the absence of Sr. RA/QA Manager.

· Responsible for ensuring that all third-party suppliers comply with GMP and RGDI Quality Standards

· Supervise and direct quality assurance technicians/auditors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standards.

· Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.

· Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.

· Follow up with implemented programs (GMPs, Good Hygiene Practices, Cleaning and Sanitation, Pest Control, Equipment Calibration) to ensure compliance by all employees and other personnel in the repacking facility.

· Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.

· Participate in all regulatory, third party and customer audits and inspections, and corrective action response.

· Perform other duties as directed by the RA/QA Department management.

· Maintain compliant and non-conformance processing through records and tracking systems, including root-cause analysis and corrective actions.

· Document quality assurance activities with internal reporting and audits.

REGULATORY AFFAIRS:

DOCUMENTATION

· Prepares and check submissions of License to Operate renewal and other inter-related regulatory correspondence with FDA.

· Timely monitoring of product, license, permit and other licenses for renewal and ensure that all FDA license, certificates, and permits are updated and valid.

• Reviews Standard Operating Procedure based on the actual activity.

· Ensures that all pertinent documents for Cosmetic are available for FDA inspection.

· Compiles and maintain complete technical data of each product by timely update of LTO's master file

· Prepares, compiles, and maintains up-to-date Product Information Files (PIF) in compliance with ASEAN Cosmetic Directive requirements and ensures their availability during audits or regulatory inspections.

OPERATIONS

· Ensures that formulation conforms to FDA standards and is within the approved limit.

• Ensures that labels of new and existing items conform to ACD Standards.

· Checking of e-Portal for newly approved CPNs. Download, file and update the Notifications Summary.

· Generates barcode and monitoring of registration on-line.

· Ensures that RGDI warehouses are complying with FDA requirements.

· Assists FDA inspector with the needs during inspection and makes sure that company is compliant.

• Conducts product tests for all finished goods distributed and imported by the company.

· Maintain current knowledge of relevant regulations in Cosmetic and keeping up to date with changes in regulatory legislation and guidelines.

• Assists in updating related departments and regulatory head on latest regulatory requirements and FDA advisories.
• Coordinates the schedule of pest control in Marilao

SUPPLIERS

• Monitoring in conducting annual audits of all active suppliers.
• Coordination with manufacturers for Product Information File for filing based on ASEAN Cosmetic Directive.
• Processing of initial and renewal of agreements and request for updated GMP and ISO of all active suppliers.

Qualifications:

• Graduate of Bachelor's Degree in Pharmacy and a licensed Pharmacist.
• At least one (2) year work related experience in regulatory and/or QA field.
• At least 1 year of experience in a supervisory or team lead role.
• Familiarity with Philippine FDA processes, portals, and documentation.
• Strong understanding of local and international regulations on cosmetics and wellness products.

QUALITY ASSURANCE:

• Responsible for the final release of products in the absence of Sr. RA/QA Manager.
• Responsible for ensuring that all third-party suppliers comply with GMP and RGDI Quality Standards
• Supervise and direct quality assurance technicians/auditors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standards.
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
• Follow up with implemented programs (GMPs, Good Hygiene Practices, Cleaning and Sanitation, Pest Control, Equipment Calibration) to ensure compliance by all employees and other personnel in the repacking facility.
• Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
• Participate in all regulatory, third party and customer audits and inspections, and corrective action response.
• Perform other duties as directed by the RA/QA Department management.
• Maintain compliant and non-conformance processing through records and tracking systems, including root-cause analysis and corrective actions.
• Document quality assurance activities with internal reporting and audits.

REGULATORY AFFAIRS:

DOCUMENTATION

• Prepares and check submissions of License to Operate renewal and other inter-related regulatory correspondence with FDA.
• Timely monitoring of product, license, permit and other licenses for renewal and ensure that all FDA license, certificates, and permits are updated and valid.
• Reviews Standard Operating Procedure based on the actual activity.
• Ensures that all pertinent documents for Cosmetic are available for FDA inspection.
• Compiles and maintain complete technical data of each product by timely update of LTO's master file
• Prepares, compiles, and maintains up-to-date Product Information Files (PIF) in compliance with ASEAN Cosmetic Directive requirements and ensures their availability during audits or regulatory inspections.

OPERATIONS

• Ensures that formulation conforms to FDA standards and is within the approved limit.
• Ensures that labels of new and existing items conform to ACD Standards.
• Checking of e-Portal for newly approved CPNs. Download, file and update the Notifications Summary.
• Generates barcode and monitoring of registration on-line.
• Ensures that RGDI warehouses are complying with FDA requirements.
• Assists FDA inspector with the needs during inspection and makes sure that company is compliant.
• Conducts product tests for all finished goods distributed and imported by the company.
• Maintain current knowledge of relevant regulations in Cosmetic and keeping up to date with changes in regulatory legislation and guidelines.
• Assists in updating related departments and regulatory head on latest regulatory requirements and FDA advisories.
• Coordinates the schedule of pest control in Marilao.

SUPPLIERS

• Monitoring in conducting annual audits of all active suppliers.
• Coordination with manufacturers for Product Information File for filing based on ASEAN Cosmetic Directive.
• Processing of initial and renewal of agreements and request for updated GMP and ISO of all active suppliers.

Qualifications:

• Graduate of Bachelor's Degree in Pharmacy and a licensed Pharmacist.
• At least one (1) year work related experience in regulatory and/or QA field.
• At least 1 year of experience in a supervisory or team lead role.
• Familiarity with Philippine FDA processes, portals, and documentation.
• Strong understanding of local and international regulations on cosmetics and wellness products.

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

License/Certification:

• PRC license (Preferred)

Work Location: In person

QUALITY ASSURANCE:

· Responsible for the final release of products in the absence of Sr. RA/QA Manager.

· Responsible for ensuring that all third-party suppliers comply with GMP and RGDI Quality Standards

· Supervise and direct quality assurance technicians/auditors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standards.

· Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.

· Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.

· Follow up with implemented programs (GMPs, Good Hygiene Practices, Cleaning and Sanitation, Pest Control, Equipment Calibration) to ensure compliance by all employees and other personnel in the repacking facility.

· Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.

· Participate in all regulatory, third party and customer audits and inspections, and corrective action response.

· Perform other duties as directed by the RA/QA Department management.

· Maintain compliant and non-conformance processing through records and tracking systems, including root-cause analysis and corrective actions.

· Document quality assurance activities with internal reporting and audits.

REGULATORY AFFAIRS:

DOCUMENTATION

· Prepares and check submissions of License to Operate renewal and other inter-related regulatory correspondence with FDA.

· Timely monitoring of product, license, permit and other licenses for renewal and ensure that all FDA license, certificates, and permits are updated and valid.

• Reviews Standard Operating Procedure based on the actual activity.

· Ensures that all pertinent documents for Cosmetic are available for FDA inspection.

· Compiles and maintain complete technical data of each product by timely update of LTO's master file

· Prepares, compiles, and maintains up-to-date Product Information Files (PIF) in compliance with ASEAN Cosmetic Directive requirements and ensures their availability during audits or regulatory inspections.

OPERATIONS

· Ensures that formulation conforms to FDA standards and is within the approved limit.

• Ensures that labels of new and existing items conform to ACD Standards.

· Checking of e-Portal for newly approved CPNs. Download, file and update the Notifications Summary.

· Generates barcode and monitoring of registration on-line.

· Ensures that RGDI warehouses are complying with FDA requirements.

· Assists FDA inspector with the needs during inspection and makes sure that company is compliant.

• Conducts product tests for all finished goods distributed and imported by the company.

· Maintain current knowledge of relevant regulations in Cosmetic and keeping up to date with changes in regulatory legislation and guidelines.

• Assists in updating related departments and regulatory head on latest regulatory requirements and FDA advisories.
• Coordinates the schedule of pest control in Marilao

SUPPLIERS

• Monitoring in conducting annual audits of all active suppliers.
• Coordination with manufacturers for Product Information File for filing based on ASEAN Cosmetic Directive.
• Processing of initial and renewal of agreements and request for updated GMP and ISO of all active suppliers.

Qualifications:

• Graduate of Bachelor's Degree in Pharmacy and a licensed Pharmacist.
• At least one (2) year work related experience in regulatory and/or QA field.
• At least 1 year of experience in a supervisory or team lead role.
• Familiarity with Philippine FDA processes, portals, and documentation.
• Strong understanding of local and international regulations on cosmetics and wellness products.