18 Picking And Packing Orders jobs in the Philippines

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

This is an exciting opportunity to lead a critical function at the heart of our commercial success. As the Order Fulfillment Lead, you will be the driving force ensuring that our life-saving diagnostic products reach our customers accurately and on time. Blending operational precision with strategic foresight, you will lead a dedicated team, manage key logistics partnerships, and collaborate across the business to build a resilient, customer-centric supply chain that directly supports our sales goals and enhances the patient journey.

What You Will Be Working On:

• Lead a High-Performing Team: Empower, coach, and develop a team of 2-3 members, fostering a culture of accountability and operational excellence.
• Drive Logistics Excellence: Oversee all daily outbound logistics, ensuring customer orders are processed seamlessly and we consistently meet our On-Time In-Full (OTIF) targets.
• Manage Key Partnerships: Act as the primary partner for our 3PL/4PL providers, conducting performance reviews and driving continuous service improvements.
• Align with Commercial Strategy: Collaborate closely with Sales and Marketing to support product launches and promotions, translating commercial priorities into flawless fulfillment plans.
• Enhance Customer Satisfaction: Serve as a key point of contact for customer service support and proactively address any logistics-related issues to improve the customer experience.
• Foster Cross-Functional Collaboration: Ensure smooth order execution by facilitating alignment between Planning, Finance, Commercial teams, and external partners.
• Champion Continuous Improvement: Identify and implement innovative process improvements that enhance efficiency and create cost-effective supply chain solutions.
• Uphold Compliance and Governance: Embody the Roche values of Integrity, Courage, and Passion, ensuring adherence to all healthcare compliance policies.

Who You Are:

You are a natural leader with proven experience influencing a team and managing a wide range of stakeholders, including senior management. You are an independent and resilient professional with the desire and ability to challenge the status quo.

You have:

• A Bachelor's Degree, preferably in Industrial Engineering, Supply Chain Management, or a related field
• A minimum of 5 years of proven experience in a Supply Chain role or equivalent within a multinational corporation, ideally in the Medical Device, Life Sciences, or FMCG industry
• Deep knowledge of fulfillment and distribution warehouse management
• Excellent customer service orientation, with strong collaboration and negotiation skills
• Proficiency with SAP, particularly the SD and MM modules
• Ability to communicate fluently and effectively in English.

This role is only open to candidates that have full eligibility to live and work in the Philippines.

We do not accept any unsolicited resumes or enquiries from recruitment agencies as Roche has a dedicated in house Talent Acquisition team.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

Job Summary:

The Order Fulfillment Assistant is responsible for processing online orders, coordinating courier bookings, and ensuring timely and accurate shipment of products to customers. This role plays a key part in the day-to-day operations of the e-commerce or logistics team, helping maintain a high standard of customer satisfaction through reliable and efficient fulfillment practices.

Key Responsibilities:

• Process and verify online orders through e-commerce, create sales invoices, and maintain sales monitoring.
• Process and verify orders through Store to Store, and maintain store transfer sales monitoring.
• Check and verify packed orders for shipment according to company standards.
• Book and schedule courier collections and deliveries using shipping software and platforms (e.g., NinjaVan, J&T, JRS, LBC) both from E-commerce sales and Store to Store sales.
• Print shipping labels and ensure proper documentation is included with all deliveries.
• Monitor and track deliveries, resolving any delivery issues or delays.
• Communicate with customer service team or sales team regarding order status or fulfillment issues.
• Assist in returns processing and restocking.

Qualifications:

• Fresh graduates are welcome to apply.
• Strong organizational skills and attention to detail.
• Comfortable or willing to learn using computers and shipping software.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Good communication and problem-solving skills.

Job Type: Full-time

Pay: Php18,120.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Ability to commute/relocate:

• San Juan (National Capital Region): Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• San Juan (National Capital Region) (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Qualifications:

• At least two (2) years actual work experience in a similar or related position
• Ability to develop effective operational plans that will optimize the utilization of available transportation units
• Able to organize documents and schedule activities related to assets
• Able to provide expense and revenue report related to assets
• With good communication skills (oral and written) and interpersonal skills
• Knows how to drive with valid driver's license is a plus
• Able to use GPS and fleet monitoring systems to improve communications with CSRs & operations team
• Proficient in MS Office (Word, Excel and Powerpoint)

Duties & Responsibilities:

• Monitoring the truckers' delivery from Source to Outlets.
• Answer truckers concern in any case the Outlet/Merchandiser refuse to accept the goods.
• Able to raise concern to Sales Account Specialist (SAS) and confirm disposition regarding truckers' concern.
• Reports the status of the trip; loading and unloading status, to the coordinator and/or dispatcher.
• Ensure to deliver goods on time and maintaining the quality of the goods.
• Preparing of reports as required.
• Able to accommodate concerns and answer calls/messages related to operations during non-working hours. (Late at night, day off)
• Flexible in terms of performing other functions which the immediate superior may require
• Attends to management-initiated seminars and workshops.
• Actively participates in special productivity and developmental programs and other related activities.

Empower Your Career with Us

Are you ready to take your career to the next level? Join our innovative team that make a real impact. We offer a dynamic work environment, opportunities for growth, and a supportive culture that values your contributions.

Be part of something big—apply today and let's shape the future together

Duties and Responsibilities:

• Process customer orders from receipt to delivery, ensuring accuracy and timely fulfillment
• Coordinate with inventory, warehouse, and shipping teams to track order status and resolve delays
• Monitor stock levels and communicate shortages or supply issues
• Maintain accurate records in order management systems (e.g., ERP, CRM)
• Provide regular updates to customers and handle order-related inquiries professionally

Qualifications:

• At least 1–2 years of experience in order processing, logistics, or a related field
• Strong attention to detail and excellent organizational skills
• Good communication skills, both written and verbal
• Proficiency in Microsoft Office (Excel, Word); experience with order management software is a plus
• Ability to multitask and work in a fast-paced environment

Job Type: Full-time

Pay: Php18, Php19,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

About Us

Itemhound Corporation is a technology-based company providing solutions which focus on data management. Itemhound leverages the power of web and RFID technologies to enhance human experience. Itemhound transforms the way businesses and events operate, delivering efficiency, accuracy, and valuable insights.

Position Summary

The Order Fulfillment Manager oversees the end-to-end delivery of event-related services and materials, ensuring accuracy, timeliness, and quality in a technology-driven environment. Key responsibilities include managing inventory, logistics, and shipping. Provide support for client and event needs, ensuring compliance and documentation, and collaborating with internal departments to meet service expectations.

Job Responsibilities

1. Inventory Management

2. Maintain accurate records of race kits and merchandise to ensure inventory levels meet participant demand.

3. Collaborate with the organizers to monitor stock and resolve any discrepancies.

4. Conduct regular inventory audits to track available and distributed items before and after the event.

5. Quality Control

6. Implement quality checks to ensure kits meet both company standards and customer specifications.

7. Oversee receiving procedures to ensure all inbound shipments are inspected, documented, and stored appropriately.
8. Inspect packaging and kit contents to ensure completeness, correct labeling, and proper assembly based on event-specific configurations.

9. Lead continuous improvement initiatives by suggesting and piloting process enhancements that improve product reliability, customer satisfaction, and fulfillment accuracy.

10. Logistics and Shipping Management

11. Optimize shipping routes and methods to reduce costs and ensure on-time delivery.

12. Monitor shipment progress and proactively address delays, exceptions, or disruptions to ensure timely resolution and customer satisfaction.
13. Develop and maintain a shipping calendar aligned with the event schedule, ensuring clear visibility into lead times, deadlines, and special handling requirements.

14. Select and manage relationships with shipping carriers, logistics partners, and customs clearance service providers to optimize cost, reliability, and transit time.

15. Team Leadership

16. Provide hands-on training for team members on proper inventory handling, quality control, digital setup procedures, and safe equipment usage.

17. Assign tasks, set clear performance expectations, and monitor workload distribution to meet order deadlines, especially during peak event periods.
18. Conduct regular team meetings to align on goals, communicate operational updates, and address challenges proactively.

19. Act as the primary escalation point for operational issues, providing guidance and support to resolve fulfillment or system-related challenges promptly and effectively.

20. Client and Event Support

21. Support remote and on-site teams with fulfillment-related issues and concerns.

22. Maintain detailed records of client fulfillment history and recurring support needs to streamline future deployments and build strong client relationships.

23. Compliance and Documentation

24. Oversee and ensure accurate and complete documentation for all shipments, including invoices, delivery receipts, customs declarations, and waybills.

25. Create and update internal documentation such as standard operating procedures (SOPs), checklists, training materials, process flowcharts, and emergency response procedures related to fulfillment and logistics.

26. Collaboration

27. Collaborate on the implementation and management of inventory control systems to support real-time tracking, barcode scanning, and location management.

28. Work closely with Account Management, Registration, and Bib Production teams to verify client orders and requests.

Qualifications

• Bachelor's degree in Business Administration Major in Logistics and Supply Chain Management, Operations Management, Industrial Engineering, or a related field.
• Minimum of 2–5 years of experience in order fulfillment, logistics, operations. Preferably in a tech-driven or event services environment.
• Experience handling event-related logistics and fulfillment in related industries.
• Excellent organizational and time management skills with attention to detail.
• Ability to develop process improvements and optimize workflows.
• Ability to communicate effectively with participants, and internal teams.
• Proficiency in MS Office (Excel, Word) and other relevant software tools.

Work set-up: Hybrid

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Empower Your Career with Us

Are you ready to take your career to the next level? Join our innovative team that make a real impact. We offer a dynamic work environment, opportunities for growth, and a supportive culture that values your contributions.

Be part of something big—apply today and let's shape the future together

Duties and Responsibilities:

• Process customer orders from receipt to delivery, ensuring accuracy and timely fulfillment
• Coordinate with inventory, warehouse, and shipping teams to track order status and resolve delays
• Monitor stock levels and communicate shortages or supply issues
• Maintain accurate records in order management systems (e.g., ERP, CRM)
• Provide regular updates to customers and handle order-related inquiries professionally

Qualifications:

• At least 1–2 years of experience in order processing, logistics, or a related field
• Strong attention to detail and excellent organizational skills
• Good communication skills, both written and verbal
• Proficiency in Microsoft Office (Excel, Word); experience with order management software is a plus
• Ability to multitask and work in a fast-paced environment

The organization is a leading e-commerce retailer specializing in pre-owned golf equipment and new golf gear. Founded in 2001, the company serves golf enthusiasts worldwide through its flagship sites, and , as well as major online marketplaces like Amazon and eBay. Headquartered in Raleigh, NC, with distribution centers in Raleigh, Salt Lake City, Joliet, and Mississauga, Ontario. It also operates a retail location in Raleigh offering club fitting, instruction, and equipment services.

Position Overview

We're seeking an E-Commerce Order Fulfillment Specialist to ensure our order pipeline runs smoothly and meets not only our internal SLAs, but also the expectations of our customers. In this role, you'll triage and prioritize incoming orders, resolve fulfillment issues, and coordinate across teams to ensure on-time, accurate deliveries. You'll be the link between our customer service, logistics, and development teams keeping operations seamless and communication clear.

Key Responsibilities

• Triage and prioritize e-commerce orders to meet fulfillment timelines

• Resolve order disruptions, including inventory shortages and allocation issues

• Coordinate with distribution centers in Raleigh, Salt Lake City, Joliet, and Mississauga

• Maintain SLA compliance for all orders

• Provide proactive, professional customer updates regarding order status

• Navigate multiple systems including OMS, WMS, ERP, and warehouse management tools while maintaining high standards for internal communication

• Collaborate with teams to improve processes and prevent recurring issues

Requirements

• E-commerce or order fulfillment experience preferred

• Familiarity with golf equipment and accessories is a plus

• Strong multitasking and problem-solving skills in a fast-paced environment

• Excellent written and verbal communication skills

• Detail-oriented with strong organizational habits

• Proficient with Microsoft Office, order management and warehouse management systems, internal communication tools, and support ticketing

• Customer-focused mindset with empathy and professionalism

• Quick learner who can adapt to new systems and workflows