289 Order Fulfillment jobs in the Philippines

About the Role

We're looking for a reliable and organized team member who will help with daily order packing and basic inventory management.

You'll make sure every parcel is complete, neatly packed, and ready to ship — while also helping monitor stocks and organize our products in the storage area.

Responsibilities

• Pick, check, and pack online orders accurately and on time
• Ensure product quality and order completeness before dispatch
• Monitor stock levels and assist in weekly inventory counts
• Update inventory sheets and alert the team of low or missing stocks
• Restock shelves and keep the packing area clean and organized
• Assist in printing waybills and preparing parcels for courier pickup

Qualifications

• Preferably with experience in order fulfillment, packing, or warehouse work (experience w/ shopee, lazada, tiktok etc is a plus)
• Organized, detail-oriented, and can follow instructions carefully
• Can handle physical and repetitive work
• Punctual, dependable, and proactive
• Must be based in Bulacan near Baliuag

Work Schedule

• Monday to Saturday, 8:00 AM – 5:00 PM
• Overtime or extended hours during sale periods (with pay)

At Suprasports PH, packing isn't just a routine task — it's a sacred part of our business . Each parcel we send out represents our brand, our hard work, and the trust our customers give us.

We're looking for someone who finds fulfillment in order and precision, who treats packing like a therapeutic process — folding, checking, and sealing each order with care.

If you take pride in neatness, love working with your hands, and find satisfaction in seeing everything organized and complete, you'll fit right in with our team.

To Apply

Send your resume or a short introduction with your location and expected salary to:

Job Type: Full-time

Pay: Php15, Php17,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Pay raise

Work Location: In person

Responsible for Order Management per Business Units.  Support the department in processing orders in compliance.  Orders must be placed in the system accurately and within the required SLA for supply plants' visibility and production planning.  Support the APAC OF Leader and local sales team on projects and reporting. 

Key Responsibilities:

Customer Order Management:

• Manage customer purchase orders, invoices, and inquiries received via the customer portal, ensuring timely and accurate processing.
  
  Manage customer purchase orders, invoices, and inquiries received via the customer portal, ensuring timely and accurate processing.
• Receive and acknowledge purchase orders from customers and the Sales Support team within the defined Service Level Agreement (SLA).
• Enter sales orders and process SAP purchase orders promptly, adhering to the SLA of 48 hours.
• Identify and communicate any discrepancies, issues, or potential delays to the Sales team and/or customers to ensure proactive resolution.
• Verify product availability and ensure packaging requirements align with customer specifications.
• Review Letter of Credit requirements to confirm company's ability to meet documentation standards. Coordinate with Sales for any necessary adjustments.
• Monitor order shipment confirmations from supply plants and promptly notify Sales and customers by issuing order confirmations.
• Track and follow up on shipping documents from supply plants, ensuring timely delivery to the office and/or customers.
• Review shipping documents for accuracy and ensure they are sent to customers on time, ideally before cargo arrives at destination ports.

Departmental Support:

• Perform additional duties as required to support the functional needs of the department.

Process Control & Reporting:

• Run process control reports to effectively manage assigned responsibilities and ensure operational efficiency.

Banking & Documentation Processes:

• Understand banking processes related to documentation submission and ensure compliance with relevant procedures.

Team Development & Support:

• Provide hands-on guidance, coaching, and support to teammates to foster skill development and collaboration.

Local Stock Management:

• Oversee local stock levels and replenishment activities, including issuing SAP purchase orders to supply plants.
• Track shipment departure times with supply plants to ensure timely delivery.

Import & Customs Support (South Korea):

• Facilitate the importation of local stocks into South Korea, including customs declaration processes.
• Manage the payment process for import duties, ensuring compliance with local regulations.

Skills and Abilities:

• Detailed oriented, demonstrated ability to meet tight deadlines and manage multiple tasks.
• Team player who will share the workload when needed as a team.
• Strong interpersonal skills.  Able to communicate at all levels in the organization and across functions.
• Proficient with the Microsoft Office suite and SAP for Order Processing.
• Good written and oral communication skills including both oral and written fluency in English and business Korean.
• Ability to work under pressure during month-end datelines.
• Understanding import customs procedures and payment process.

Qualification & Educational Requirements:

• Bachelor's degree (or above) in business or supply chain-related field.
• Supply chain or similar certification preferred.
• Experience in customer service, order fulfillment and order processing

Work Arrangement

• Hybrid; 4x a week RTO
• Day shift

Benefits

• 14th-month pay
• Participation in the company's performance incentive program
• HMO coverage for employees on day 1, coverage for up to 3 qualified dependents upon regularization
• Retirement Benefit

• Manage client order requirement and verify order details in coordination with Sales and Business Support and Operations Team.
• Maintain high accuracy in encoding the client information and creating agreement based on documents submitted by Sales.
• Paper and Card Order Processing - Validate documents submitted and confirm orders encoded by Sales in Corepass for Production to produce paper vouchers and cards.
• Digital Order Processing – Validate documents submitted and process Pluxee credits, Pluxee Codes and Pluxee Shop orders in Corepass.
• Review order details of fund request for Pluxee credits and Pluxee codes to be release by Finance.
• Revalidation of Expired vouchers – Prepare Reimbursement Summary and encode details to QS for cancellation.

Job Types: Full-time, Fresh graduate

Pay: Php18, Php20,000.00 per month

Benefits:

• Paid training

Work Location: In person

About the role

Knoll Ridges Consultancy, Inc. is seeking an Order Fulfillment Specialist to join our team in Taguig City Metro Manila. In this full-time role, you will be responsible for ensuring the seamless and timely delivery of products to our valued clients.

What you'll be doing

1. Receiving, processing, and fulfilling customer orders accurately and efficiently
2. Managing inventory levels, restocking products, and maintaining detailed records
3. Coordinating with logistics providers to ensure on-time delivery of orders
4. Providing excellent customer service by addressing inquiries and resolving any issues that arise
5. Collaborating with the sales and marketing teams to support the overall business objectives
6. Continuously identifying opportunities for process improvements to enhance our order fulfillment operations
7. Direct Sales Order Booking, Monitoring and Tracking
8. Proficient in SAP, CRM

What we're looking for

1. Minimum 2 years of experience in a similar order fulfillment or logistics role
2. Strong attention to detail and problem-solving skills
3. Proficient in using inventory management and order processing systems
4. Excellent communication and customer service abilities
5. Ability to work well in a fast-paced, dynamic environment
6. Knowledge of the manufacturing, transport, and logistics industry is preferred

What we offer

At Knoll Ridges Consultancy, Inc., we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for professional development and career advancement
4. Collaborative and inclusive company culture
5. Discounts on company products and services

About us

Knoll Ridges Consultancy, Inc. is a leading provider of manufacturing, transport, and logistics solutions. We pride ourselves on delivering innovative and cost-effective services to our clients, while maintaining the highest standards of quality and customer service. Join our team and be a part of our continued growth and success.

Apply now for this exciting opportunity

Responsible for Order Management per Business Units.  Support the department in processing orders in compliance.  Orders must be placed in the system accurately and within the required SLA for supply plants' visibility and production planning.  Support the APAC OF Leader and local sales team on projects and reporting.

Key Responsibilities:

Customer Order Management:

• Manage customer purchase orders, invoices, and inquiries received via the customer portal, ensuring timely and accurate processing.
• Receive and acknowledge purchase orders from customers and the Sales Support team within the defined Service Level Agreement (SLA).
• Enter sales orders and process SAP purchase orders promptly, adhering to the SLA of 48 hours.
• Identify and communicate any discrepancies, issues, or potential delays to the Sales team and/or customers to ensure proactive resolution.
• Verify product availability and ensure packaging requirements align with customer specifications.
• Review Letter of Credit requirements to confirm the company's ability to meet documentation standards. Coordinate with Sales for any necessary adjustments.
• Monitor order shipment confirmations from supply plants and promptly notify Sales and customers by issuing order confirmations.
• Track and follow up on shipping documents from supply plants, ensuring timely delivery to the office and/or customers.
• Review shipping documents for accuracy and ensure they are sent to customers on time, ideally before cargo arrives at destination ports.

Departmental Support:

• Perform additional duties as required to support the functional needs of the department.

Process Control & Reporting:

• Run process control reports to effectively manage assigned responsibilities and ensure operational efficiency.

Banking & Documentation Processes:

• Understand banking processes related to documentation submission and ensure compliance with relevant procedures.

Team Development & Support:

• Provide hands-on guidance, coaching, and support to teammates to foster skill development and collaboration.

Local Stock Management:

• Oversee local stock levels and replenishment activities, including issuing SAP purchase orders to supply plants.
• Track shipment departure times with supply plants to ensure timely delivery.

Import & Customs Support (Japan):

• Facilitate the importation of local stocks into Japan, including customs declaration processes.
• Manage the payment process for import duties, ensuring compliance with local regulations.

Skills and Abilities:

• Detailed oriented, demonstrated ability to meet tight deadlines and manage multiple tasks.
• Team player who will share the workload when needed as a team.
• Strong interpersonal skills.  Able to communicate at all levels in the organization and across functions.
• Proficient with the Microsoft Office suite and SAP for Order Processing.
• Good written and oral communication skills including both oral and written fluency in English and business Japanese.
• Ability to work under pressure during month-end datelines.
• Understanding import customs procedures and payment process.

Qualification & Educational Requirements:

• Bachelor's degree (or above) in business or supply chain-related field.
• Supply chain or similar certification preferred.
• Experience in customer service, order fulfillment and order processing

Work Arrangement

• Hybrid; 4x a week RTO
• Day shift

Benefits

• 14th-month pay
• Participation in the company's performance incentive program
• HMO coverage for employees on day 1, coverage for up to 3 qualified dependents upon regularization
• Retirement Benefit

Job Description

• Organize significant amounts of data with attention to detail and accuracy

• Perform data entry & auditing using company system and Microsoft Excel

• Prepare daily and weekly reports as required for decision-making and problem-solving process

• Maintain database by updating, verifying, and backing up data

• Process daily sales orders using business management software

• Coordinate with various department to ensure timely processing of payment and deliveries

• Resolve any disputes related to sales orders and deliveries

• Ensure accuracy of sales and inventory records

• Ensure compliance with company SOPs

• Arrange meeting schedules and appointments as required

Qualifications

• Must possess EXTREMELY HIGH ATTENTION TO DETAIL

• Possess Bachelor's degree in any Business or Finance related course

• Possess high attention to detail & able to multi-task efficiently under pressure

• With excellent communication, coordination and organization skills

• Advanced proficiency is required for Microsoft Excel, including vlookup, pivot tables, complex formulas.

• Must be willing to work from Monday to Saturday. WFH on Saturday

• Must be willing to work in BGC, Taguig

• Can start ASAP

Order Fulfillment Associate

Responsible for processing customer orders, coordinating with inventory and sales teams, and ensuring accurate, timely, and efficient order fulfillment. Duties include handling picking, packing, and shipping, managing returns and exchanges, conducting inventory audits, preparing documentation, and ensuring compliance with safety standards.

Qualifications:

• At least 2 years of experience in order fulfillment, logistics, or related field
• Strong attention to detail and accuracy
• Ability to multitask and work under pressure in a fast-paced environment
• Team player with good communication skills
• High school graduate (Bachelor's in Business, Supply Chain, or related field a plus)

Location: 165 Quirino Hwy, Quezon City | Mon–Fri, 8:00 AM – 5:00 PM

Job Type: Full-time

Pay: Php22, Php25,000.00 per month

Education:

• Junior High School (Preferred)

Experience:

• Order management system: 2 years (Preferred)

Location:

• Quezon City (Preferred)

Work Location: In person

The Order Fulfillment Officer will be responsible for managing the end-to-end process of customer purchase orders, ensuring accuracy and timely processing. The role involves coordinating and monitoring delivery schedules to meet customer requirements and maintaining clear communication with both customers and internal teams to ensure smooth order fulfillment. In addition, this role will provide ongoing customer support, address inquiries or concerns, and work closely with cross-functional departments such as Production, Logistics, and Finance to ensure a high level of customer satisfaction.

• Create and regularly update the delivery overview list to ensure accuracy and completeness.
• Manage delivery call-offs and coordinate shipping plans to meet customer requirements.
• Upload invoices into the system in a timely and accurate manner.
• Prepare and issue Advanced Shipping Notices (ASN) for clients.
• Review, track, and follow up on accounting-related cases to ensure resolution.
• Send shipping documents to customers and ensure proper documentation flow.
• Organize, rename, and file packing lists for easy retrieval and reference.
• Prepare and communicate shipping instructions to relevant stakeholders.
• Manage consignment stock, including inventory control and settlement activities.
• Follow up with customers via email regarding shipping modes, schedules, and related matters.
• Request and coordinate freight types based on shipping requirements.
• Process invoices for additional services such as special trucking, overtime, and setup charges.
• Coordinate coverage and substitutions during employee absences (vacation, sick leave, compensatory time).
• Prepare, review, and issue shipping documents in compliance with requirements.
• Attend to and respond to customer calls, ensuring timely assistance and support.

Job Type: Full-time

Pay: From Php16,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Staff meals provided
• Transportation service provided

Education:

• Bachelor's (Preferred)

Experience:

• Logistics and Customer Relations : 2 years (Required)

Work Location: In person

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

This is an exciting opportunity to lead a critical function at the heart of our commercial success. As the Order Fulfillment Lead, you will be the driving force ensuring that our life-saving diagnostic products reach our customers accurately and on time. Blending operational precision with strategic foresight, you will lead a dedicated team, manage key logistics partnerships, and collaborate across the business to build a resilient, customer-centric supply chain that directly supports our sales goals and enhances the patient journey.

What You Will Be Working On:

• Lead a High-Performing Team: Empower, coach, and develop a team of 2-3 members, fostering a culture of accountability and operational excellence.
• Drive Logistics Excellence: Oversee all daily outbound logistics, ensuring customer orders are processed seamlessly and we consistently meet our On-Time In-Full (OTIF) targets.
• Manage Key Partnerships: Act as the primary partner for our 3PL/4PL providers, conducting performance reviews and driving continuous service improvements.
• Align with Commercial Strategy: Collaborate closely with Sales and Marketing to support product launches and promotions, translating commercial priorities into flawless fulfillment plans.
• Enhance Customer Satisfaction: Serve as a key point of contact for customer service support and proactively address any logistics-related issues to improve the customer experience.
• Foster Cross-Functional Collaboration: Ensure smooth order execution by facilitating alignment between Planning, Finance, Commercial teams, and external partners.
• Champion Continuous Improvement: Identify and implement innovative process improvements that enhance efficiency and create cost-effective supply chain solutions.
• Uphold Compliance and Governance: Embody the Roche values of Integrity, Courage, and Passion, ensuring adherence to all healthcare compliance policies.

Who You Are:

You are a natural leader with proven experience influencing a team and managing a wide range of stakeholders, including senior management. You are an independent and resilient professional with the desire and ability to challenge the status quo.

You have:

• A Bachelor's Degree, preferably in Industrial Engineering, Supply Chain Management, or a related field
• A minimum of 5 years of proven experience in a Supply Chain role or equivalent within a multinational corporation, ideally in the Medical Device, Life Sciences, or FMCG industry
• Deep knowledge of fulfillment and distribution warehouse management
• Excellent customer service orientation, with strong collaboration and negotiation skills
• Proficiency with SAP, particularly the SD and MM modules
• Ability to communicate fluently and effectively in English.

This role is only open to candidates that have full eligibility to live and work in the Philippines.

We do not accept any unsolicited resumes or enquiries from recruitment agencies as Roche has a dedicated in house Talent Acquisition team.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.